Exchange on Local LAN prompting password for IOS devices and not accepting

Hi,
I have users that have Exchange email account setup on their iPad/iphone(ios5,6,8) (Wi-Fi only) and it works fine when they are away from the company. When they are connected to the companies Wi-Fi and is on the same
local subnet as the Exchange server they can't connect to the server. They receive this error "Password is not correct. Enter a password for Exchange account" We tried to enter the password multiple times in multiple devices but doesn`t accept. Does
anybody have any ideas?
-Exchange 2013
-DNS win 2012, We have DNS records for local and global domain names.
-We tried with iphone 4s, Ipad air2, iphone 5
-We don`t have any problem with Laptops (win 7). They are using Outlook anywhere settings, too.
Thank you very much in advance.

Sometimes they work fine, doesn`t ask password but some days it is asking password and not accepting.

Similar Messages

  • Exchange on Local LAN prompting password and not accepting

    I have users that have Exchange email account setup on their iPad/iphone(ios5,6,8) (Wi-Fi only) and it works fine when they are away from the company. When they are connected to the companies Wi-Fi and is on the same local subnet as the Exchange server they can't connect to the server. They receive this error "Password is not correct. Enter a password for Exchange account" We tried to enter the password multiple times in multiple devices but doesn`t accept. Does anybody have any ideas?
    -Exchange 2013
    -DNS win 2012, We have DNS records for local and global domain names.
    -We tried with iphone 4s, Ipad air2, iphone 5
    -We don`t have any problem with Laptops (win 7). They are using Outlook anywhere settings, too
    Thank you very much in advance.

    Sometimes they work fine, doesn`t ask password but some days it is asking password and not accepting.

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    http://tinyurl.com/7ndy8tb
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    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
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    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
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    ~~~~~~~~~~~~~
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     Cheers, Tom

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    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
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  • For those of you with a Windows computer and the iOS device is not syncing or showing up in iTunes. here is a known solution that has been working for tech support!

    I know this seems to be an emerging issue ever since the update to iTunes 11.1.4, some iPhones or other iOS devices are not showing up in iTunes or syncing. I'm not sure if Apple really knowns of this issue, but tech support has a (mostly) sure fire way of resolcing this issue. It's only for Windows computers though.
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