Exchange - Outlook filter Safe Senders

Person uses ‘safe list only’ in their junk email options (outlook 2010). Has over 2000 contacts and obviously checks the box of ‘also trust e-mail from my contacts’ along with a large list of ‘trusted’ and ‘blocked’ senders.  According to Microsoft
there’s a 510KB limit for all email lists.
There’s an address that he has in his safe senders list, however they’re still going to the ‘junk’ email folder as opposed to hitting the inbox.  I looked in OWA to check the block/allow section and that specific address isn’t listed as a safe sender
there.  Tried adding it and get a ‘Junk e-mail validation error:
'[email protected]’ and it doesn’t save the list.
Decided to try wiping out all the addresses, and setting the filter to ‘low’ and  manually add them to blocked senders as they come in.  Did that from outlook, however when I log into OWA, it’s still showing those lists as being blocked. 
When I try selecting ‘don’t move email to my junk folder’ and save it, that same email validation error pops up.  Strange why it’s not updating this through OWA, but when in outlook all the settings are wiped out.  Any ideas?
I've tried changing the MaxSafeSenders from the default to over 5000 for that specific address in EMC.

Hi,
Are you able to add any other Address to safe sender in OWA? if not, Please try and post the the result.
Is "trust e-mail from my Contacts" checked in Outlook or OWA? If so, uncheck it and try again.
Did you use the below cmdlet and checked
"set-mailbox [email protected] -MaxSafeSenders 5024"
Set-MailboxJunkEmailConfiguration
Mark as Answer/Helpful Post if it helps
Regards.
Naren Neelam, Messaging Consultant, ITBigBang (P) Ltd Www.ITBigBang.Com | Hire Us for Messaging Consulting

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