Exchange OWA does not load OWA for Exchange 2010 users

I have recently installed Exchange 2013 SP1 CU4 in my existing Exchange 2010 SP3 environment but when I use Exchange 2013 OWA to login Exchange 2010 users (it should automatically take the user to Exchange 2010 OWA) but I get this error message "Forbidden
403- Access is denied". However exchange 2010 users can login to their /ecp directory from exchange 2013. Exchange 2010 users can use OWA using their exchange2010/owa URL without any problems. We do not have any http or https redirection enabled
on any of the server. Also I have tried to uncheck the "Required SSL" settings for default web site on both Exchange servers but error is still same. Any help will be highly appreciated.

Hi,
According to your description, your Exchange 2013 cannot proxy OWA request to Exchange 2010 server, but ECP　request　can work properly.
In this case, Ｉ'd like to confirm OWA and ECP settings on Exchange 2013 and 2010 servers before going further:
Get-OWAvituraldirectory |fl identify,*url,*authentication
Get-ECPvituraldirectory |fl identify,*url,*authentication
Thanks,
Angela Shi
TechNet Community Support

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Log Name: Application
Source: Microsoft-SharePoint Products-SharePoint Foundation
Date: 6/27/2014 2:44:22 PM
Event ID: 5586
Task Category: Database
Level: Error
Keywords:
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Unknown SQL Exception -2146893055 occurred. Additional error information from SQL Server is included below.
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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<EventID>5586</EventID>
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<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-06-27T14:44:22.743159500Z" />
<EventRecordID>4742</EventRecordID>
<Correlation />
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<Computer>TESTSP01.ucetest.edu.do</Computer>
<Security UserID="S-1-5-21-2552298216-324766354-3392103171-1108" />
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<Data Name="int0">-2146893055</Data>
<Data Name="string1">A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: SSL Provider, error: 0 - The handle specified is invalid)</Data>
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Melvintt
MCTS, Windows Server 2008 R2: Network Infrastructure
MCTS, Windows Server 2008 R2: Active Directory, Configuring

Hi,
According to your post, my understanding is that Site does not load after some minutes of creation or after restart the server.
Please make sure you create a test environment for existing production site correctly.
Here are some great articles for your reference:
Moving content between SharePoint environments
Copy SharePoint production data to a test environment
Build a SharePoint 2010 Test/Development Farm
Best Regards,
Linda Li
Linda Li
TechNet Community Support
Hello Linda Li,
I follwed that steps to create my test enviroment... and I have recreated it some times using that same steps, but the problem persits. After some minutes or after I restart the SharePoint server the site does not load.
Melvintt
MCTS, Windows Server 2008 R2: Network Infrastructure
MCTS, Windows Server 2008 R2: Active Directory, Configuring

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