Exchange panel could not login when installing extensions

Hello,
I've installed Exchange Panel and run it in PS CS6/64. When I want to install an extension, the panel shows only, that it is login in, but no farther action takes place. I've deleted opm.db. Then a login panel appeared and I loged in. But again the exchange panel only showed, that it was loggin in - for several minutes untill I closed it.
On my laptop (ps cs6/32) everything works. Both machines run with win7. Could you help me?
With best regards, Moritz

Hi Moritz,
To determine what is going wrong, can you provide me with the information outlined in my response (reply 1) in the following forum post: http://forums.adobe.com/message/5823593#5823593#
Additionally, as the login process relies on a series of events, can you set up logging to capture the events sent by:
1) Edit as an Administrator C:\Program Files\Common Files\Adobe\CS6ServiceManager\configuration\StartupOptions.xml
2) Increase the log level to 6:
<vcentry key="loglevel">
<vcint>6</vcint>
</vcentry>
3) Save the file
4) Open Task Manager and kill the process CS6ServiceManager
5) Repeat the steps above to reproduce logging failing
6) Gather the log file from C:\Users\<username>\AppData\Roaming\Adobe\CS7ServiceManager\logs\
7) Send the log files to me at lesavage at adobe dot com
Thanks,
Lea

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