Exchange Panel Install Failure (403)

When attempting to install Exchange Panel I receive an install failure notification and is reporting a download error, prompts to retry or contact customer support and an error code (403).  I currently have PSE 11 installed and Adobe Application Manager.  When Application Manger is launched it identifies Exchange Panel for installation.  On previous attempts if also identified Edge Animate which installed correctly and is working as advertised.  Any thoughts?  Thanks.  WIN7 64 BIT OS  PSE 11 ver 11.0

Hi Dakraft001
Check your Firewall Settings ... !
See the below thread , if it helps : http://forums.adobe.com/message/5029812

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  • Help please. CS6 exchange panel will not load.

    Hi,
    I have Photoshop CS6 extended and for some reason my adobe exchange panel will not load. This only happened earlier today.  I have been designing all week and never had a problem before this. I cannot load any of the panels in Photoshop.  I have done everything possible and trust me I worked on a solution for over 5.5 hours searching reading, uninstalling re installing etc and no solution. I just keep getting this error message "Cannot complete command because the extension could not be loaded".
    The version of Extension Manager is 6.0.7.6. I came back to edit this as I should have mentioned that I did disable my anti virus.
    I would really appreciate any advice please.
    Thank you in advance
    Rosa
    I have since discovered that the problem was the software onOne Perfect Photo Suite 8  which I had installed earlier today - so have contacted onOne for support. I ended up un-installing the program and Photoshop has returned back to normal.

    Obviously my problem was with the onOne new Suite 8 plugin. I had Suite 7.5 as well as PhotoFrame 4.6 Professional Edition and Photo Tools installed, so after trying a few different things my last option which worked was as onOne suggested and that was removing the onOne panel completely from CS6 and re installing Suite 8 ticking the 3rd option in the installation process - leaving PhotoFrame and Photo Tools installed.  I do have many panels in CS6 and to my delight after the installation of Suite 8, all the panels in my CS6 were operational and ready to go!
    Obviously there was a clash with the Suite 7.5 and 8. Removing Suite 7 worked for me. Initially onOne advised not to uninstall the previous version and just tick the first option to keep both versions. Obviously there was a clash between the version panels.
    Hope this helps.

  • Adobe Exchange Panel Update not working?

    Hello:
    My OS is Windows 7 64 bit and I have Ps and Ia installed on my laptop.
    I downloaded and installed the Adobe Exchange roughly two months ago and everything worked great at first.
    I installed a few things such as the Paper Textures and a game Level Up (can't recall the others at the moment).
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    Yesterday I went to try out the game again but when i opened the Exchange panel it said there was a new update and so i (sadly) opted to click 'Update'
    After clicking the update button I received a message:
    Also, Norton said the link or what have ya was NOT trusted and is Unknown. So, I clicked on the Norton message and got this info:
    Heuristic virus? um, what?  
    http://www.pctools.com/security-news/heuristic-virus-definition/
    I went ahead and Removed all the extensions I had downloaded/installed from the Exchange panel but I would very much like to be able to use them again.
    Any ideas as to the issue? Is there a solution?
    I have shut off Norton to see if that would work but I still get the above message  "... valid signature ... "
    Sure would appreciate some input.
    Thank you in advance
    ps. could the Heuristic virus detection be a False Positive?

    Hello:
     You are totally misunderstanding me. I have Windows 7 64 bit and I did have the Exchange Panel already installed. When I went to use the Exchange PanelIT had an update. I didNOT update to Windows 8.
    I clicked on the UPDATE IN the Exchange Panel which is what would NOT install because NORTON said it IS MALWARE.
    I tried to update the Exchange Panel and NOT my operating system.
    The attempt to Update the Exchange Panel caused the older version of the Exchange Panel to not work. So, I had to Uninstall the Exchange Panel and then when I went to Reinstall the Exchange Panel it would NOT install. And now I cannot use it at all.
    Again, I DO have Windows 7 and NOT Windows 8.
    Please, I would very much like to be able to use the Exchange Panel again because I would like to install some extensions, let me know when this issue is resolved.
    Thank You,
    Kara A. Rowe
    [email protected]

  • Adobe Exchange panel doesn't appear in Dreamweaver CC

    I've joined CC and I'm using Dreamweaver, I've also tried to download and install Adobe Exchange panel without success - I can see it in extension manager but the panel doesn't appear in Dreamweaver.  I'm beginning to regret ever signing up for CC as it appears to be very glitchy.  Could someone help me with this please.
    I'm running Windows 7
    Many thanks
    Maddie

    Hi Maddie,
    Thank you for this extra information regarding the Exchange Panel not appearing. It's strange that the problem appears in both CC and CS6 - these use different processes and different installation directories for extensions and should be independent of each other.
    A few questions -
    Can you please look in Task Manager when Photoshop CC is running and see if there is a process listed called "Adobe CEP Service Manager"? Do you have any "system optimisation" or security software running which may be blocking processes that you haven't expressly permitted?
    In Photoshop CC, can you see any other extensions listed in Window -> Extensions? Upon installation there should be other Extensions available, for example "Kuler" - can you see this in the dropdown? This will help us to work out whether this is a problem with Adobe Exchange specifically, or if it is an issue with all extensions in general.
    If you can then turn on logging as follows, that would be very helpful:
    In Registry Editor, regedit.exe:
    HKEY_CURRENT_USER>Software>Adobe>CSXS.4
    Increase the LogLevel to 6. Then run Dreamweaver or Photoshop CC - Log files will be generated in: C:\Users\<username>\[AppData]\Local\Temp. If you are in Photoshop the log file will have the filename csxs4-PHSP.log, and for Dreamweaver it will be csxs4-DRWV.log. Please email these log files to me at fgregor at adobe dot com.
    Upon searching the forums, there was another user who may have had the same problem as you (http://forums.adobe.com/thread/1291469) - can you check whether C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4 contains CEPServiceManager.exe?
    Regarding the "glitchy" issues you mention - this forum is for Adobe Exchange, but if you can provide a bit more information about what is going wrong then we'll try to redirect your question to someone else who can help.
    Best regards,
    Fraser

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