Exchange phone for different kind

I just bought the Bionic a couple days ago and I'm completely dissatisfied with the phone.  Can i exchange it for a different phone like the Razr?  What is the process of doing this at the store and what time frame do I have to take care of it?  Recieved phone on 11/17/2011.  I heard that this is an extended period to return/exchange a phone due to the holidays, cause I know it was 14 days, but now it has changed.  I realize that i would probably have to pay a restocking fee of $35.00 when returned, but want to know exactly what needs to be done to exchange it for different phone entirely.  Any help will be appreciated.
I had another question about exchange.  If I purchased over the phone on 11/16/2011 and recieved the phone the next day on 11/17/2011 instead of in the store, would I have to send back my bionic first before I could get the Razr as exchange or would they send me the Razr and have me send back the bionic when the Razr arrives, so at least I have a cell phone until then.  Thanks again 

cowboys4life22 wrote:
I just bought the Bionic a couple days ago and I'm completely dissatisfied with the phone.  Can i exchange it for a different phone like the Razr?  What is the process of doing this at the store and what time frame do I have to take care of it?  Recieved phone on 11/17/2011.  I heard that this is an extended period to return/exchange a phone due to the holidays, cause I know it was 14 days, but now it has changed.  I realize that i would probably have to pay a restocking fee of $35.00 when returned, but want to know exactly what needs to be done to exchange it for different phone entirely.  Any help will be appreciated.
I had another question about exchange.  If I purchased over the phone on 11/16/2011 and recieved the phone the next day on 11/17/2011 instead of in the store, would I have to send back my bionic first before I could get the Razr as exchange or would they send me the Razr and have me send back the bionic when the Razr arrives, so at least I have a cell phone until then.  Thanks again 
you have 14 days to schange the phone
you can only do this ONE time
you will pay the restocking fee and any cost difference
you should be able to do it all in store
this all assume you bought it from verizon and not a 3rd party such as amazon/wirefly/ect

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