Exchange "Sent Items" Missing issue in Mail

I lost my "Sent Items" mails and sync. I have looked all over this place and found nothing, but this one worked for me, I`ve taken the idea from here (https://discussions.apple.com/thread/4173886?start=0&tstart=0) similiar to Calendar issue
Open Mail
Go to the Mail > Preferences.
Select the Accounts tab.
Remove the Exchange server account which is giving you the error messages. This mailbox will be removed from the Mail app.
Close Mail (cmd + Q)
Go to System Preferences and click on the "Mail, Contacts & Calendars" pane, find your Exchange server account, and check the "Mail" option to re-enable your Mail (I`ve got an "unknown problem" when activating, the last resort I tried was to close current session - and retrying this step - it worked for me this way)
Your Mail should now sync properly.
Hope it works for you

on step 5) before clicking "Mail", it`s necessary to click on "details" (on the right corner) to input your password

Similar Messages

Help needed! GMail sent items missing from Apple Mail!

I need your help to solve a problem that I've identified recently in Apple Mail with a GMail account:
I have a POP-enabled GMail account in Mail, but also with IMAP functionality enabled through GMail's webmail settings (probably because I access it also from my iPad).
However, I notice that my local "Sent" mailbox in Mail only contains some 140 messages, even if a visit to GMail's webmail page shows me that I have at least 1200 "sent" messages.
I must note that my advanced mailbox settings in Mail do NOT allow for automatic deletion of sent items.
So my question is: how to make sure that I do not lose ANY sent items from GMail or any other account for that matter (i.e., that whatever is sent remains in the local "sent" mailbox in Mail)? Am I missing something?
Thanks a lot in advance for your help.

Or am I saying something stupid?
No I don't think so. But from what you're saying, the only copies of sent messages on your computer will be what you are sending from the computer. The messages sent from the iPad or website are not stored on the computer. If it were all set as IMAP, they will be available on all devices.
Thanks a lot for your attentive reply - my only concern is that, when I activate IMAP, I won't be able anymore to have a steady copy of all items in my sent items folder on Apple Mail, nor to delete what I want at will.
Changing it to IMAP will make the all sent items available on the server to your computer, website, and other devices. They will always be there as long as you don't delete them from the server. The messages you manually delete will delete them from the server and all devices. If you want a local backup, then copy them to a local folder which will not remove them from the server or move them to a local folder which will delete them from the server.
Auto syncing does not in any way interfere with local folders on the Mac. The only IMAP folders you can sync are the inbox, sent, drafts, and junk. Inbox is the only mailbox that has to be synced (it's done automatically and you can't change it). I also sync the Sent and Trash. I don't sync (store messages on the server) the drafts or junk mailbox.
I don't understand what you mean by not being able to delete messages from the Inbox. I do it all the time. What happens when you delete it depends on your settings in gmail. Gmail has some peculiar settings like having a deleted items folder besides the Trash folder. The default is to delete from inbox, it goes to the deleted items folder. Delete it from there, and it goes to Trash. Delete it from trash to get rid of it. The fact is that the All Mail folder shows the message no matter what folder it in. I have mine set to move it straight to the trash when moved from the last visible IMAP folder. So, when I delete it from Mail's Inbox, it moves it to the trash just as local messages do.
If you plan to do your email from the computer only, then POP is fine. If you plan to use the website and iPad also, then IMAP is the way to go.
That way everything in mail is available no matter where you look at it. The only things you won't see is what you move to local folders.
Seems like you should go to gmail's website and read the help files to become more familiar with it. Also look at all the settings available (expecially the Labels Tab, Accounts tab, and Forwarding Tab. These settings will be what you will use mostly to customize how it works and flows with the Mac. If you're going to use IMAP, you need to understand what they do exactly and what you want them to do for you.
My sole objective: to keep ALL messages in Apple Mail (except those I expressly delete), as well as ALL messages in Google.
IMAP does exactly this for you already. By leaving it on the server, they are on the computer. In Mails preference settings in the Accounts / Advanced Tab, for IMAP accounts keep the setting for storing messages for offline viewing. That way Mail actually does store a copy locally until you delete it from the server. And that will be backed up with your computer backup.
And what you do delete from any device will duplicate it elsewhere.

Some sent items missing in Mac Mail

Hi
I have an issue where some of my sent items do not get saved to the Sent Items folder.
The email account in question is a work Exchange Server 2003 one and I have it set up as an IMAP account. I have the correct sent items folder configured so that all my devices (mac at home, iPad and iPhone) all sync perfectly with it. The problem appears to occur, sometimes but not always, in the following circumstances:
When I am connected to the work network via ethernet.
When the email size is quite large.
Bizarrely when I unplug the ethernet and connect to the office network wirelessly there is no issue. There is another mac in the office running on Snow Leopard (I'm Lion) at it has exactly the same issue.
Needless to say this isn't an ideal situation particularly when dealing with work emails. Can someone please help?
Many thanks
Adrian

Sorry no help, but I'm having a similar issue with an IMAP mailbox and this may be related.
I just sent a very important email (no atachments) and watched the progress bar complete as it was sent. I went to re-read it an hour later to find it missing from my sent folder. Now I don't know if it was sent or not.
I reindexed my messages by following step 2 on this page: http://support.apple.com/kb/TS1907
but that didn't help.
After doing that I checked the same mailbox on another device and it's not in the sent folder which leads me to the conclusion that it hasn't been stored in the sent folder on the server.
Now I'm not sure exactly how it works, but if it wasn't sent shouldn't mail receive that info from the server and inform us, keeping the message as draft?

Exchange 2010 archiving: sent items missing

Hi,
I have created an archive for a user with rule to archive anything older than a year. However I haven't noticed the sent items folder does not exist in archive, so the consequence is there are no sent emails older than a year.
So the question is, how can I recover them?
Thank you in advance!

Hi,
I have created an archive for a user with rule to archive anything older than a year. However I haven't noticed the sent items folder does not exist in archive, so the consequence is there are no sent emails older than a year.
So the question is, how can I recover them?
Thank you in advance!
What sort of archive? PST or In Place Within Exchange? You generally wouldnt use a rule to archive however.
Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

HT1277 hotmail sent items sync issue

Hi,
I use Mac Mail client on Mac OS X 10.7.5, I want sync my hotmail sent items between my account on Hotmail server & my local mail sent items, how can I do it?
Thanks.

Check this lot and tell me its not a Nokia problem.
/t5/Eseries-and-Communicators/Sent-items-problem/m-p/675487/highlight/true#M66489
/t5/Eseries-and-Communicators/Nokia-E72-Move-email-from-Mailbox-Sent-Items-folder-to-Server/m-p/6051...
/t5/Eseries-and-Communicators/E72-IMAP-Move-quot-Sent-Items-quot-really-no-way/m-p/671845/highlight/...
/t5/Eseries-and-Communicators/Cannot-get-sent-email-off-my-E72/m-p/659967/highlight/true#M64592
/t5/Eseries-and-Communicators/E72-mail-client-sent-messages-on-IMAP-server/m-p/591895/highlight/true...
Search for "E72 set items", there are loads more

TS3276 Sent items show twice on MAIL

Hello
I am using Macbook pro late 2013 with latest updated OS X Yosemite.
First, I am facing some issues currently with the Mail application. I am using Hotmail Server on application. Whenever i send a mail. it automatically send twice and can be seen in my Mail "sent " folder.
Secondly, I am having a problem with apple tv . I am using magic mouse as well. Whenever i tried to connect with Apple TV wirelessly, APPLE TV often stopped responding and get disconnected. I have to reconnect it after almost every 30 minutes.
I dont know whats the problem. These such minor issues will not suit to APPLE at all .
Kindly fix such issues or give some updates in OS X.
Thanks
Regards
Nabeel

Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer

Sort e-mails by recipient's e-mail in the Sent Items - OWA

Dears,
I'd like to know how to sort in sent items folder by recipient's e-mails in Office 365 Outlook Web App? I have a Exchange user account in a Corporate Domain. When I'm using a Outllook Client installed in my desktop I can organize in my Sent Items
folder the e-mails by filter "TO", but when open the OWA and try to organize them, this option isn't available. There is a hotfix that fixes this? I'd like to filter the e-mails by destination and not only "from", "date", "size",
etc...
Thanks.
Frank

Hi Frank,
In Exchange 2013, we can set folder view by To in Outlook Web App. Please refer to the following picture:
If there is no option for your Office 365 Outlook Web App, I suggest we can ask a question in Exchange Online for more professional suggestion:
http://social.technet.microsoft.com/Forums/en-US/home?forum=onlineservicesexchange
Thanks,
Winnie Liang
TechNet Community Support

Sent items folder

I had an issue where emails I sent from my laptop were not appearing in the sent folder on my iPad or iPhone. Conversely, mails sent from the apple devices were not showing on my laptop. I also had holes in my sent messages ie months/years missing! They were all present when I viewed via webmail however. Despite various bouts of deleting and re-adding email accounts I could not fix this. I thought (foolishly I now understand) it would be a good idea to consolidate all of my sent messages in a new folder and then move them back into my sent items. Yahoo does not allow you to manually add mails to the sent folder! My apple devices can see the newly created consolidated sent items folder but the mails never download and my laptop can't even see the folder. How can I move my sent mails back to the original sent items folder..? Help! It's driving me mad!

I have the same problem....I have checked settings on my phone and it only seems to be Yahoo sent mail that is not showing in sent folder on my iphone5..... Grrrrrrr Can't find any help on this anywhere

N8 - Syncing Sent Items with IMAP?

I know this one's an old hat but: Is it possible to sync the local sent folder in the N8 mail application with the IMAP sent folder?
As far as I know Nokia phones weren't able to do that for ages and this bug still seems to be present in Symbian^3. I mean what's the point of IMAP if half the implementation is missing?
Maybe there's a way to assign the local sent folder to an IMAP folder (like in Apple Mail) or something?
Help greatly appreciated!

I have exactly the same problem with my Nokia N8 mail client.
I use native IMAP account (not the nokia messaging stuff).
This is possible by not accepting the terms and conditions
when asked at the time you create your very first mail account.
I subscribed to all IMAP folders:
Deleted Items
Drafts
Inbox
Junk E-mail
Sent Items
Spam
Then I went back into the mail panel and clicked on the folder
selection button and then on "Ordner" (folders). There I get
this list:
Eingang
Entwürfe
Gesendet
Ausgang
Deleted Items
Drafts
Junk E-mail
Sent Items
Spam
As you can see the first 4 ones are the localized German folders.
"Eingang" seems to map 1:1 with Inbox that is why Inbox does
not appear in the list. But for example "Gesendet" does not map
to "Sent Items". Instead every mail I sent from my N8 will be
stored in "Gesendet" and every mail I sent from my desktop
Windows Live Mail client will appear in "Sent" on my N8.
This is so stupid, it completely breaks the idea behind IMAP!
I would consider this as a very high priority bug and I really
wonder that this is not yet fixed?
I even wonder if they are aware of this bug??
PLEASE GUYS FIX THIS!

Sync gmail sent items

Hi,
i recently setup Gmail IMAP on my IPAD2, like Google said in it's docs, and noticed that I have 2 folders of "Sent Items" on my Ipad2 Mail app and both are empty, both return empty searches when i try to search in them, and both say: Updated : 11-09-14 4:05pm (now)
- when i send an email from my ipad2 i can see it form my desktop but not from sent items on ipad2...
any ideas?

as a temporary work arounds, two possible solutions:
(1) activate "always bcc myself" on the iphone. move the sent email to "inbox" on iphone.
(2) physcially move sent emails on the iphone from the sent items folder to inbox. on Mail.app, move the sent emails from "inbox" to "sent items".
any other solutions?

Sent items deleted

Hello,
My 'sent' items box has in 'Mail' been deleted of content. Help! All the other boxes seem to be as normal. Any ideas / suggestions?
Thanks,
Gavin

Hello Gavin.
As Donny indicated, go to Mail > Preferences > Accounts and under the Special Mailboxes tab for the account preferences, what is your setting for "Delete or Erase sent messages when"?
If set to Never and the account is a POP type account, quit Mail first and using the Finder go to Home > Library > Mail > this POP account named folder (named by the user name and incoming mail server for the account) > Sent Messages.mbox.
Move the Sent Messages.mbox to the Desktop.
When re-launching Mail, a new Sent Messages.mbox will be created automatically by Mail within the account named folder when sending the next message with the account.
This will prevent losing any new messages sent with the account while working on the old Sent Messages.mbox moved to the Desktop.
Control-click on the old Sent Messages.mbox moved to the Desktop and at the menu window that appears, select Show Package Contents.
List the package content file names and size of each here.

Sort sent items in sharedmailbox via OWA

Hi,
I can't create rule in my sharedmailbox for sending mails in OWA.
I tried few times, but always emails are moving to default folder "Sent items"
Rules for incoming mails works great!

Hi,
From your description, you create a inbox rule such as: after message arrives sent to test1, move it to folder "sent to test1". When you send a message to test1, this message still exists on Sent Items folder, not on "sent to test1" folder.
If I have misunderstood your concern, please let me know.
I see many people have misunderstood the meaning of this inbox rule. I would like to explain the actual meaning of it using an example.
Here is the Inbox Rule I create on OWA shared2's mailbox:
When the message arrives, and was sent to amy01, move the message to "sent to amy01" folder.
Now administrator sends an message to shared2 and amy01 at the same time, the message arrives in "sent to amy01" folder on shared2's mailbox.
Hope my clarification is helpful.
Best regards,
Amy Wang
TechNet Community Support

Can I sync 'Sent Items' on my iPhone to Outlook?

I use a POP email account (from my own domain) on my iPhone 4 and have the same email account in Outlook 2010 on my PC (running Win7 Ult). When on the road I will answer emails from my iPhone. Those are stored in my 'Sent' folder. How do I sync these Sent emails to my Outlook program so I can keep a record of them on my PC?

Nope I don't think it is possible to sync the sent items folder with pop mail... But you can with imap mail so you could choose to switch your email to imap assuming your domain name provider supports imap. Most of them do. If you google imap v pop mail you will see the difference as to how the email works but in brief with pop your email is fetched from the server and with imap it remains on the server and you view the email through outlook and apples email app. You can choose which folders you want to see including your sent items folder.
Hope that helps.

Has anybody experienced missing sent emails after updating their iPhone to IOS 5.0? Mail composed on phone appears to send but is never delivered nor does it show in sent items. Using Exchange 2010. Any thoughts??

Has anybody experienced missing sent emails after updating their iPhone to IOS 5.0? Mail composed on phone appears to send but is never delivered nor does it show in sent items. Using Exchange 2010. Any thoughts??

@Satterp
Not sure if you were responding to me or OP - my iPhone is on 5.1. The OP at the time of writing was on 5.0.1.
Also, the OP and I had setup our Hotmail as an Exchange server (similar to IMAP), not POP3.

IPad and iPhone mail sent items does not synch with exchange 365

This has been a longish term issue that vue ignored till now but...
I run exchange 365 hosted service from Microsoft, own domain.
It synchs all no issues with iPad and iPhone mail, contacts calendars etc all except sent items on mail.
My last synced sent items mail is 2012.
It tries to synch ie connecting etc, then fails, locking up mail synch for about an hour then on all folders.
Just want to be able to see sent items stuff

This was a user issue. The webmail account I have stored the Mails other folders under personal folders and there I found that my sent mail had been getting sync'd.
The answer is on the server not the OS Mail

Exchange "Sent Items" Missing issue in Mail

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