Exchange server - Synergy contact grouping overzealous - "[No email address found]" contact grouping problem

I'm pretty sure I just discovered an issue that needs addressing.
To start, I have 1000+ contacts on my employer's MS Exchange server (with an Outlook client).  I'm fairly proud of them, because of all the work I've put into them in terms of removing dupes, eliminating empties, etc. etc. etc.  It's high maintanence.
Ever since I got my Pre, it's been grouping a whole slew of contacts (573 to be exact) under some random master contact.  For a while, everything was under the IRS, and whenever someone dialed my phone, "IRS" popped up.  Yikes!  For a while, I was deleteing the master contact & remaking it, but the 573 would just group under some other seemingly random contact.  These contacts are completely unrelated (at least to a human, they are).  Currently, the master contact card is a guy named "Richard".
Well, I'm pretty sure I found out that what these contacts have in common: they have no email address.  Outlook (once again) screws everything up by politely populating the empty email address field with "[No email address found]" (quotes not included).  The Pre identifies these contacts as having the same email address, and therefore, eligible to be grouped by Synergy.
2 questions:
Microsoft, why do you do stupid crap like this?!  You absolutely ruin things with verbosity.  A missing piece of data tells the user as much as a present piece of data.  You don't have to actually *say* "This piece of data is not present".  It's obvious.
and
Palm, why didn't you know that Microsoft does stupid crap like this?!  Don't you know the success of your product, maybe your company, is on the line?
I can't be the only one with this problem.  Reply to this thread if this rings any bells for anyone else.
Post relates to: Pre p100eww (Sprint)

I ended up using the column view trick.  Column view -> sort by email address -> click & delete every "[No email address found]" entry.  In my experience, I've found that just putting in the digital elbow grease takes less time than using things like scripting.
I'm just sad that these things don't get designed well to begin with.  I've got other very basic gripes about the Pre.  I'm told it works much better with a Google account.  I'd love to jump on that bandwagon, but work is using Exchange.  You simply must must must work with Exchange sever since so many big corporations have drunk Bill Gates' Koolaid.  But to provide buggy Exchange compatibility is risky, even moreso when your company's future depends on the success of your current device.
Palm is clearly getting into bed with Google at the expense of Microsoft.  I suppose that's the way I'd go too, but for the time, Palm's buggy Exchange support sets up RIM to keep running the table with Blackberrys.  If they had just done Exchange right, they would have double the sales they have now, and Apple and RIM would really have something to worry about.

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