Exchange Sync Stops Working?

I've got an iPhone that I managed to get syncing properly with our Exchange (2003) server. I had to change the SSL port to a non-default and configure ActiveSync (and the phone) to get it to work properly.
After trying for a while (and posting a previous post.. thanks for those that helped with that) I got it working. Within 24 hours the phone stopped syncing and started giving the dreaded "The connection to the server failed" error (it was an offsite employee).
A few weeks later I got the phone back in my hands, tinkered with it and the Exchange server (not making any real significant changes) and after removing the email account on the phone a couple times it finally started working again.
Now, less than 24 hours later, the phone will no longer sync. There seem to be no errors in the Event Log on the server, and other than the "The connection to the server failed" error I have NO idea why it's no longer working. No changes have been made to the server or the phone. The only minor change was that the employee put the phone into airport mode last night and turned it back off.
Any ideas?
Thanks.

As a side note - I removed the Exchange account (for the millionth time) and readded it. It said it was verifying, said it verified successfully. I decided to power the phone down and turn it back on.
Suddenly I was presented with a screen with the iTunes icon and a USB cable picture. It had a slider that was rotating between different languages saying something about "For Emergency" or something. I have NO idea what happened so I plugged it into a machine with iTunes and it seems to be fine now.
Well - other than the fact that it's still not syncing.

Similar Messages

Sync with exchange has stopped working, help!

I purchased my iPhone last week, and set it up to sync with my exchange server at work with no problems.
Yesterday at about noon, the sync stopped working. In my mail account, I get a "checking for email" status with the spinning disc at the bottom of the screen. But it just sits there.
About that time, I also installed izymail, so I could sync my hotmail. Not sure if this may have anything to do with my exchange problem, but izymail sync'ed once and then stopped working as well.
I've since removed the izymail/hotmail account, and also removed and re-added my exchange account.
But exchange still won't sync.
Ideas?

I am running in cached mode when I access my account from a windows machine and outlook. How is that set up in mac mail? I have a setting in mac mail called "Keep copies of messages for offline viewing" and it's set to "All messages and their attachments." Is there a separate setting for cached mode?

Exchange connector stops working after patching?

our service manager exchange connector stopped working after patching that we performed on wed.
When starting or stopping the exchange connector we get this info in the Operations manager log file.
Error importing solutions. Error message:Management Pack [Microsoft.EnterpriseManagement.ServiceManager.Connector.AD,d43c3091-62c2-6404-607d-4376e592a89b] already imported.
Management Pack [Microsoft.EnterpriseManagement.ServiceManager.Connector.Sms,f772aa89-b934-2fac-4f37-5e0165d390ec] already imported.
Management Pack [Microsoft.SystemCenter.ConfigurationManager.Connector.PowerManagement,a070249c-6b56-37b8-d52c-a2906a63f9fc] already imported.
Management Pack [Microsoft.EnterpriseManagement.ServiceManager.Connector.Sms2011,fbea6f5a-838d-25a2-20af-fc21eb0b6706] already imported.
Management Pack [Microsoft.SystemCenter.ConfigurationManager2011.Connector.PowerManagement,bc23ed54-a33a-f608-05a9-c1f292140d2e] already imported.
Has anybody else seen this? Any suggestions?
Thanks Lance

Hi,
Did you try to restart SCSM's services?
If this doesn't help, I would try to delete and recreate the connectors.
More info:
System Center Service Manager Connector 3.0 for Exchange
http://www.microsoft.com/en-us/download/details.aspx?id=38791
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Creative cloud sync - Stops working until update.

I am about the closest thing to an IT administrator we have at a small newspaper that has recently transitioned to Creative Cloud for our production and file sync. While much of our experience has been good we have had some weird problems that make it fairly hard to rely on the file syncing feature of CC. Primarily, recently adobe issued an update to Creative Cloud (Which they do a lot!) that required us to update before it would work again. The notification for this update came in as an icon blip in the menu bar on our mac systems and the system tray (which hides most icons) on the Windows system. As a result only one of our artist updated right away, and the rest ignored/didn't see it. The problem was file syncing stopped working until the clients updated. The end result was that people's artwork wasn't syncing and about a whole days worth of work was delayed until someone figured out that things were breaking and alerted me. So my complaint/suggestion is this:
If you issue an update:
Allow the old versions to keep working until the update is installed.
If the update is important enough to require updating, notify at least the CC Team Administrators in an obvious way (email is a great way, since you already don't mind emailing us about other stuff)
Also why you are at it if you could ad a "Sync Now" button that would be appreciated.
It is a little frustrating to be chewed out over something that you were not aware of over the weekend. Especially since CC is marketed as the backbone of the Adobe system. I know that many of our artist should have paid attention to the icons, but their job is to design their work and get on with it not to be system administrators. They can't all be verifying updates and checking if CC is working all the time. Especially since a traditional server set up wouldn't have this issue (though the cost of setting it up is obnoxious).
To the community: Have any of you experienced and issue like this before? If so how is the best way to solve this issue in the future. Do I just need to insist that everyone always checks for updates? The problem is compounded by the fact that I am part-time/freelance and thus can't babysit many of our artist.

You have to provide system info and other details like what program(s) you actually mean. There are no technical reasons that should affect the apps just by disconnecting your computer...
Mylenium

Microsoft exchange just stopped working.

Microsoft exchange just stopped working, getting error message "cannot get mail, the connection to the server failed" no settings have been changed on my iPad.

Handed it over to my LAN administrator and they managed to sort it out. Basically deleted everything and switched it off then re loaded mail account. Now it works.

ISync (and BT File Exchange) Mysteriously Stop Working...

Hi there. I've been very happily syncing my Sony Ericsson Z520a with my Powerbook G4 for a while. Almost a year in fact. Now, suddenly, isync stopped being able to connect to my phone. I have checked everything I know how to check; bluetooth is enabled on both my phone and my computer and the two are able to see each other, and all the settings on my phone and my computer are the same as they were before this stopped working.
I'm getting this error:
[Z520a] Connection to the phone failed.
Please make sure that your phone is turned on. If this error occurs again, please restart your phone.
Device "Z520a" synchronization failed
At first my computer couldn't see my phone, and my phone couldn't see my computer. When this first happened and I was trying to figure out what was wrong, I noticed that the "Computer Name" in the Bluetooth System Preference pane had gone to "Not Available". Initially I tried changing the name of my computer under Sharing, but that didn't help, so I restarted the computer and the phone. Then I re-paired the two devices. They saw each other just fine after that, and when I hit sync in iSync my phone is definitely communicating with my computer (its bluetooth activity indicator says it's communicating) but I still get the above error, and nothing is being transfered between my phone and computer. When I try to Browse my phone with Bluetooth File Exchange, it tells me "The connection Failed or Closed."
So, can anyone help me? Synchronizing my phone's calendar with my iCal is a big thing for me, and I really need to find a way to make it work again.
Thanks!

Hi- I'm a Verizon customer, not Cingular but I know that Verizon purposefully cripples their phones to not allow BT file transfer... forcing you to email your pics, etc... which costs money. I would guess that maybe Cingular does the same?
As you've noticed... the Razor IS compatible with iSync... and there aren't a ton of phones that even do that, so that's a positive. I have a Motorola e815 and there ARE ways on the net to hack it to enable BT file transfer, though I'm not going to try them. Does the Razor have a memory card? I bought a memory card for my phone and I do transfers that way.
Anyway... like I said, I'm not sure that this is a Cingular issue, I'm just offering a thought since that's what I'm dealing with. You might try browsing the iSync part of the forums to find more info!

After upgrade to iphone OS 4.0 (and then 4.1) correct sync stop working

After upgrade to iphone OS 4.0 (and then 4.1) synchronization of calendar, contacts, bookmarks of safari STOP working. For example I check checkbox "synchronize calendar" and press "apply". Then iTunes DELETE check in the checkbox ("synchronize calendar") and start synchronization of all other info but not calendar. The same situation with contacts, bookmarks, Mail.
How is this problem resolved? Thanks in advance.

It's OK--no worries! Mail accounts sync differently (I'm a MobileMe user) so knowing the mail account type is important.
First, repair your permissions. You can do this by opening the Disk Utility (Applications to Utilities to Disk Utility), selecting your hard drive and then clicking "Repair Permissions."
Than, rest the iPhone by holding down the "Home" and "Power" buttons through the home screen until the apple appears. Then let it come back to your home screen.
OK, second, I looked up the iOS 4 Manual. Double check your phone settings. Under the "Setting" button, select "Mail, Contacts and Calendars." Select the accounts on your phone and make sure the syncing for the items you want to sync is turned on.
I know you've done this, but try it step by step in case something was left out:
From the manual . . .
Set up iTunes syncing:
1 Connect iPhone to your computer, and open iTunes.
2 In iTunes, select iPhone in the sidebar.
3 Configure the sync settings in each of the settings panes.
See the following section for descriptions of the panes.
4 Click Apply in the lower-right corner of the screen.
By default, “Open iTunes when this iPhone is connected” is selected.
iPhone Settings Panes in iTunes
The following sections provide an overview of each of the iPhone settings panes.
For more information, open iTunes and choose Help > iTunes Help.
Summary Pane
Select “Open iTunes when this iPhone is connected” to have iTunes open and sync iPhone automatically whenever you connect it to your computer. Deselect this option if you want to sync only by clicking the Sync button in iTunes. For more information, see “Automatic iTunes Syncing” on page 58.
Select “Sync only checked songs and videos” if you want iTunes to skip unchecked items in your iTunes library when syncing.
Select “Prefer standard definition videos” if you want iTunes to sync standard definition instead of high definition videos (iPhone 4 only).
Info Pane
The Info pane lets you configure the sync settings for your contacts, calendars, email accounts, and web browser.
Contacts
Sync contacts with applications such as Mac OS X Address Book, Yahoo! Address Book, and Google Contacts on a Mac, or with Yahoo! Address Book, Google Contacts, Windows Address Book (Outlook Express), Windows Contacts (Vista and Windows 7), or Microsoft Outlook 2003, 2007, or 2010 on a PC. (On a Mac, you can sync contacts with multiple applications. On a PC, you can sync contacts with one application at a time.)
If you sync with Yahoo! Address Book, you only need to click Configure to enter your new login information when you change your Yahoo! ID or password after you’ve set up syncing.
Calendars
Sync calendars from applications such as iCal on a Mac, or from Microsoft Outlook 2003, 2007, or 2010 on a PC. (On a Mac, you can sync calendars with multiple applications. On a PC, you can sync calendars with only one application at a time.)
Mail Accounts
Sync email account settings from Mail on a Mac, and from Microsoft Outlook 2003, 2007, or 2010 or Outlook Express on a PC. Account settings are transferred only from your computer to iPhone. Changes you make to an email account on iPhone don’t affect the account on your computer.
Note: The password for your Yahoo! email account isn’t saved on your computer, so it can’t be synced and must be entered on iPhone. In Settings, choose “Mail, Contacts, Calendars,” tap your Yahoo! account, and enter the password.
Web Browser
You can sync bookmarks on iPhone with Safari on a Mac, or with Safari or Microsoft Internet Explorer on a PC.
Notes
Sync notes in the Notes application on iPhone with notes in Mail on a Mac or with Microsoft Outlook 2003, 2007, or 2010 on a PC.
Advanced
These options let you replace the information on iPhone with the information on your computer during the next sync.
When you plugged the iPhone into the new macbook (figuring you had the iPhone first and then got the macbook), you should have received a message saying that your iPhone was currently syncing to another itunes library and do you want to sync it to this one. Did you get that message and did you click "yes?"
Hang in there, you'll get it. My two gmail accounts are syncing OK. I don't use google calendar or sync contacts to those accounts.
Sharon

ITunes sync stopped working with my iPhone 5 and Outlook on Windows 7. Error states in part "because the sync server failed to sync the iphone"

I have an iPhone 5 running iOS 7.1.2. I am using iTunes version 11.2.2.3 on Windows 7. After updating to the new version of iTunes I am currently using, the snyc between my Outlook calendar and phone stopped working. I get the error "iTunes could not sync the calendars to the phone xxxxx because the sync server failed to sync the iphone" I followed the instructions here - Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010 - to no avail, with the exception of not re-installing Outlook. Not an option on my corporate computer. When I run the Sync test, it says it passes -
Microsoft Windows 7 Enterprise Edition Service Pack 1 (Build 7601)
LENOVO 4384AJ9
iTunes 11.2.2.3
QuickTime 7.7.5
FairPlay 2.6.12
Apple Application Support 3.0.3
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number xxxxxxxxxxx
Current user is not an administrator.
The current local date and time is 2014-07-09 21:39:02.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.2.2.3 is currently running.
iTunesHelper 11.2.2.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Device Sync Tests ****
Sync tests completed successfully.
Any ideas?

Try this
To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.

PC Exchange has stopped working

The PC exchange function of my iMac (9.2.2) has stopped working. I can open PC files directly from the appropriate application, but double clicking on the PC file results in an error message that the application that created it is not on this computer. Also the File Translation box won't let me create any new translation mappings. I wonder if I have thrown away any important in an ill advised cleanup?
Robin Helmond

Hi, Robin -
Can't think of anything else that might directly affect the File Exchange control panel, other than throwing away its preference file and restarting. Note, though, that by doing that all settings in both File Translation and PC Exchange will probably return to default.
One other item to consider - when OS 9.1 first came out, many folk found that the new File Exchange control panel, v. 3.0.4, did not work as it should. The solution for that was to replace it with the one that came with OS 9.0.4, v. 3.0.3.
If you want to experiment with using different versions of that control panel, you can use the utility TomeViewer to extract (expand) any files you want from an Installation Tome on an OS Install CD or download disk image, without running the installer.
How to use TomeViewer

Google iPad Sync Microsoft Exchange - Sync only works in One Direction

I have setup my iPad to sync with Google calendar using Microsoft Exchange, which supposes to work bidirectionally.
I found that it only works in one direction such that anything in my Google calendar (includes all the subscribed calendars in Google) got sync to my iPad. After I add a new event in my Google calendar, it is pushed to my iPad.
On the other hand, any new event I add to my iPad calendar is not updated and shown in my Google calendar. This means the sync works only in one direction:
Google Calendar Event --- sync ---> iPad (works perfectly and the event is pushed almost pushed instantly)
iPad Calendar Event. --- sync ---> Google Calendar << FAILED >> (Event entered to my iPad never shows in the Google Calendar)
Sync works unidirectionally but not bidirectionally
Anyone has encounter this problem and is there any solution?
iPad iOS 3.1 PC Windows 7 / using Google & iPad Calendar

I am having the same problem. Would be good to have a solution.

Google iPhone Sync Microsoft Exchange - Sync only works in One Direction

I have setup my iPhone to sync with Google calendar using Microsoft Exchange, which supposes to work bidirectionally.
I found that it only works in one direction such that anything in my Google calendar (includes all the subscribed calendars in Google) got sync to my iPhone. After I add a new event in my Google calendar, it is pushed to my iPhone.
On the other hand, any new event I add to my iPhone calendar is not updated and shown in my Google calendar. This means the sync works only in one direction:
Google Calendar Event --- sync ---> iPhone (works perfectly and the event is pushed almost pushed instantly)
iPhone Calendar Event. --- sync ---> Google Calendar << FAILED >> (Event entered to my iPhone never shows in the Google Calendar)
Sync works unidirectionally but not bidirectionally
Anyone has encounter this problem and is there any solution?
Message was edited by: Stanley Wong
Message was edited by: Stanley Wong

I don't think the solutions here are for the question that's posed.
I have an Exchange account set up on my iPhone 4. I want my Exchange calendar to sync with my Google calendar. I set up Google Sync, and I can see both calendars. However, there doesn't seem to be a way to get the two calendars to sync with each other. i.e., if I create an event on my iPhone, it doesn't push to both calendars. I have to pick one or the other.
The solution Stanley Wong suggested only sets Google as your default calendar; it doesn't actually sync the calendar events between the Exchange and the Google calendars. Unless I missed something?
Is there a solution for actually syncing the two calendars with each other? It seems like we should be able to create an event on the iPhone and have it sync to both phones without having to have Outlook open on a PC and using Google Calendar Sync to do that.

When syncing, stops working?

I just added a certain file to a library, and I even tried to delete it. It just says it stops working once it starts to sync. There's no more information I think I need to give, because it gives me no information like a certain error.
Thank you for the help!

yes shirley i did, it turned out that one of my photos was a snapshot of what was on my iphone at the time and it had been named xxxxx.png, i think the fact it was .png was the reason, anyway i deleted it from phone and computer and i,ve had no problem since.

Itunes sync stopped working a while back

Itunes Sync with my iphone stopped working properly ever since I upgraded to my IPHONE5... way back. At the time I had to do the steps below in order to get all my music to sync over.
Backup and then Restore to factory settings
restore my phone from the backup
This process takes forever in my case because I have many apps and about 2000 songs
There had to be a less painful method. Seems the problem is rooted in the fact that Itunes thinks there are songs on the Iphone when they actually are not.
The next time I had to go through this I came up with the method below... a little more involved but at least it took about 2hours compared to 8hours due to the time taken to reload my apps.
Uncheck the sync music in the Itunes summary. (also uncheck the sync books, and sync photos - upload your photos to the cloud first)
Wait for the audio files stored in the summary bar to go down to zero. If it doesn't quite make it and if you still have songs on the phone delete manually.
Start Itunes match on my phone (in case the number of songs to manually delete is overwhelming)
reboot my phone
Stop Itunes match on the phone
Reboot my phone (all this in an effort to make sure ITUNES realizes there are no songs left on my phone)
If there are any songs, books or movies on my phone the delete manually shouldn't be too many at this point.. in my case less than 100 songs.
Delete audio books, movies, and photos
Reboot my mac/pc
Reboot my phone (one more time to make sure)
At this point your phone should be clean
Itunes should agree and indicate in the summary bar that no songs, books, music videos, and photos are on the phone.
Uncheck automatically sync in the summary
Uncheck sync over wifi
Be sure itunes match on the phone is off
reboot the phone
reboot the mac/pc
start Itunes
plug your phone into the mac/pc
select sync with books (if any)
If that goes well, after your books are synced then...
Select sync music and music videos in the summary tab
this should go well....
sync your photos... I personally decided to leave them in the cloud
never sync your phone with your itunes again... lol.. otherwise you have to go through this whole process again.
now with my IPHONE 6plus... my itunes library just on it's own started gettiing messed up even though I just plugged the phone into my mac without syncing.
Soo.... reluctantly I will have to go through this process again.
By the way,... if it doesn't work... you're looking at the first method I described which involved the restore of the phone.
In either case... never auto or wifi sync your phone again with Itunes...Unless they someday decide to address this issue.

I don't know why it would not be there, so thescreenshot I inserted will probably not be of much use. However, this is what it looks like on my computer (see inserted image) .
As far as the location of the folder and file, the following is precisely where it is located:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
Just now, when looking for it on my computer, I initially made the mistake of not looking for or going to the "common files" folder. Do you have this folder and did you look in it if so?
This probably will be of no help to you, but I hope that it will.

My itunes sync stopped working when I got the new iphone. How to fix it?

My Iphone 4 worked great. It synced with my itunes perfectly. I;d buy a song on my computer and moments later it would also show up on my iphone. I thought I configured all the boxes correctly when I got the new iphone but now the wifi sync feature seems to have stopped working. I went back and checked and it appears all the right boxes are checked but still no sync. When I go to wifi sync in settings it says it has to be plugged in, locked and the home comuter available. I tried that and it still wont wifi sync. Not sure what I am doing wrong. Help please.

Stopped working as in it's totally unresponsive?
Try restarting. Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears.

Exchange just stops working.......

I have my 3G set up on my corp network. Everything sets up fine and push works perfeclty. then, for no apparent reason, it just stops working. I manually try to sync and I get the "connecting" for about two minutes then it just stops and no emails come through nor can I send anything. the only fix seems to be deleting my account, waiting about 30 minutes and then re-configuring. This again works for a while until the same thing happens.
Has anybody else run into this issue?

Here is the ultra-lame Apple fix for this:
http://support.apple.com/kb/TS2032

Exchange Sync Stops Working?

Similar Messages

Maybe you are looking for