Exchange the iPhone with the new one because of hardware problem.

How can I complain for the problematic iPhone shape. I mean the shape of the iPhone is not fine. I asked the apple store in my country but they said they did not provide for exchanging new device. Please help, where can I exchange it with the new one?

Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57

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I have most of my music stored on my old iphone. i bought a new I pad, and signed up with a new e mail adress as my old one is defunct. How do i change my e mail adress to the new one, because it keeps telling me apple id already in use.

I have most of my music stored on my old iphone. i bought a new I pad, and signed up with a new e mail adress as my old one is defunct. How do i change my e mail adress to the new one, because it keeps telling me apple id already in use.

You can change the primary email address on an account by logging into it via the 'manage your apple id' button on http://appleid.apple.com, or via the Store > View Account menu option on your computer's iTunes, or by tapping on it in Settings > iTunes & App Store on your phone and logging into it.
You won't be able to change it to an email address that is being used an alternate or rescue email address on the account (they can be viewed/changed/removed via http://appleid.apple.com), nor to one that is currently being used as the primary email address on an account

I replaced my old iphone with a new one and i lost it i want the s/n of the new one

i replaced my old iphone with a new one and i got it without the box today my new iphone is stolen and i need the serial number of the new one
thanks

Read here for the various ways to locate the SN:
http://support.apple.com/kb/HT4061

I changed my ipad in warranty: the new one has a big problem!!

I sent my ipad in warranty two weeks ago because of a problem with Home button.
The new one has a bigger problem: the battery has a duration of maybe 1 hour!! I mean: i charge it, then i unlock it in order to run Safari. When i start the app, the buttery goes from 100% to maybe 93%.
Other example: this morning it had 13% of battery. Just unlocking it, and using it to read some mails, the buttery went after 10 minutes to 3%!!!!!! it is absolutely unacceptable!!
I tried so to go to the website of Apple, to order another changing of the iPad, but finally it gave me the error: Sorry, but you can't do this transition at the moment. Try again later o use the assistance centre. This since two days ago. How to solve it?
I even tried to call the assistance centre but it said that all operators were busy, so i had to call later. and i did: every time the same...

Using the battery level meter in this manner is comparable to using your car's fuel gauge to calculate miles per gallon. The only thing that matters is the total amount of operating time from full charge to auto-shutdown (ignore any low level alerts that may appear).
An irony is that doing a test (per the above procedure) to determine the total operating time is also the exact procedure necessary to calibrate the battery level meter.
I'm not claiming that you do not have a problem. I am stating, however, that we don't yet know whether or not a battery problem exists.

I bought iphone4 from istore in hongkong, now it is out of order can I exchange the new one or not

My iphone4 which I had bought from Hongkong. Now it was out of order. I-Store in Hongkong has any exchange program for me to exchange to new iphone
How to proceed it?

Pornnit wrote:
I have plan to Hongkong on August for 3 days so it will be possible to replacement n get the new one back
It is important to understand that the things you read here are not statements of official policy. For that you need to contact Apple, or their representatives in Hong Kong.
1.800.APL.CARE
The price for replacement in the United States is $129(USD). After international exchange rates, the HK price should be comparable.

Would you exchange this iphone for a new one?

Having some issues and seriously considering exchanging my new 32GB 3GS for a 16GB version. I have 2 weeks left in my trial period. My only fear is that I get one that is even worse.
Are these concerns major enough to do the switch?
CURRENT CONS:
1) Keyboard is sometimes unresponsive for a few seconds...occasionally pauses during texting/emailing and then spits out several letters all at once
2) Occasionally receiving duplicate emails of everything....also, every so often it says my username/password are incorrect
3) I notice that applications sometimes open accidentally/randomly?
4) Soft earpiece volume (symptom of the 3GS itself?)
CURRENT PRO's:
1) Battery life seems pretty decent, compared to some of the horror stories I am reading about on here
2) Haven't dropped a call yet (over 2 week trial period), though one caller said they couldn't hear me very well
Thoughts? Thanks....

Confused3GS wrote:
1) Keyboard is sometimes unresponsive for a few seconds...occasionally pauses during texting/emailing and then spits out several letters all at once
It could be a defective iPhone upon receiving. It could be application glitches and may be resolved by a restore or Clean Restore. If you used a backup from a 3G to 3GS there have been known issues from this. It could be some 2.2.1 to 3.0 applications you downloaded and there are many issues from that as well.
It's better to delete all your applications and redownload them through the iTunes PC and have no applications on the iPhone and reinstall them from a clean installation.
2) Occasionally receiving duplicate emails of everything....also, every so often it says my username/password are incorrect
As the previous poster have said, it could be more than one email account or an incorrect setup of your e-mail account which I recommend deleting all your email accounts and add them again.
3) I notice that applications sometimes open accidentally/randomly?
It could be a 3GS software glitch or an application glitch. It could be the application when installed by the computer or downloaded directly to the 3GS model was installed incorrectly or poorly programmed. You could try uninstalling that application or all applications and reinstall them all. Sometimes a Clean Restore helps.
4) Soft earpiece volume (symptom of the 3GS itself?)
Could be a defective headset and you have 30 days to replace the headset with a new one. Another flaw is if you twisted it around or it got knotted up, it can damage the wires and make them useless. After 30 days (unless AT&T has changed their purchase policy) you pay $30 for a new one but I think they only serve the original 3G headsets and not the 3GS headsets for replacements.
1) Battery life seems pretty decent, compared to some of the horror stories I am reading about on here
As far as this goes, the battery life varies between usage of applications actually. If you spend a good amount of time playing an High Definition game like Star Defense or an Internet High Definition game like Aurora Feint II: Arena Daemons (Don't get the Beginning one. That one *****.), that would definitlely speed drain your iPhone.
2) Haven't dropped a call yet (over 2 week trial period), though one caller said they couldn't hear me very well
It could be a tower you are associating with at a call that needs to be reported as an issue. There have been a few towers I reported a while back in my area along DC and Northern Virginia that constantly have calling issues (well data for me the most part) and they may fix it.

Replacing my old iphone with a new one, need guidance/help please

Hello fellow iPhone users.
This is my first post on these message boards ever so please excuse me if this has already been discuessed before.
Recently a friend of mine dropped my iphone pretty badly and it got scratched up except for the screen however he offered to replace it for me by buying me a new one. I insisted he didnt need to but now its too late because he already opened the box. My question is, what is the process I have to do to activate my new iPhone and deactivate my old one? Can someone explain to me the steps involved in this process?
Also, how can I transfer all my contacts that are only on my iPhone to my computer so that I can transfer my contacts back again to my new phone? Also, how can I transfer all my bookmarks on my older iPhone to my comptuer so that I can send them to my new phone? Is there any clear cut easy way to do this process? Any help is much appreciated.
Essentially, what I want to do is restore all my settings, text messages, email settings, wifi hot spots, bookmarks, images etc etc on to my new iPhone while restoring my older iPhone to its blank factory condition.
Thanks a bunch

iphonefan1,
To transfer your information from your old iPhone to your new iPhone, you are going to want to do a few things:
1) Backup any information on the old iPhone to your computer. You can use Windows Address book or Outlook (2003 or 2007) to backup contacts and Internet Explorer to backup your bookmarks. You will need to import any pictures you have taken on the iPhone to your computer (they do not sync) or email them if you would like them saved. Sync your old iPhone with iTunes so that it will make a backup of your text messages and other preference information.
This article describes what information can be directly synced from your iPhone to the computer:
http://docs.info.apple.com/article.html?artnum=306071
2) Take your SIM card out of your old iPhone and put it into the new iPhone. This takes all of your ATT account information to the new iPhone so that you will not have to run through a full activation again. You will have to run through a mini-activation, but all of your information will already be set up.
3) Connect the new iPhone into your computer. As part of the mini-activation process, iTunes will ask you if you want to restore your iPhone from the backup. If you say yes, then it will use the preferences from your old iPhone and put them on the new iPhone. You can then sync any information (contacts, bookmarks, photos, etc.) that you backed up on the computer from the old iPhone to the new iPhone.
This article will help you import the data on your computer to the iPhone:
http://docs.info.apple.com/article.html?artnum=305741
4) Once you are confident that all of your information has been transferred from the old iPhone to the new one, you can restore the old iPhone and that will put the software back to factory settings. That will also erase all of your old data. (This process cannot be undone, so please make sure you do not need any information off the old iPhone before you restore.)
Hope this helps!
Jennifer B.

How to exchange used iphone for a new one?

Good morning,
I have two iphones 1st generation and one from the 3rd generation, so I would like to know how much it cost to do the exchange.

Apple does not have any exchange program. You can sell them online to a buy-back comapny like gazelle.com, use the Apple recycle program (if available where you are) for store credit, or sell it yourself.
But to actually get the new one in your hands, you will have to buy one.

HT4910 iCloud won't let me erase my previous backups because it says its being used by another iPhone? the apple store recently replaced my old iPhone with a new one, and I want to delete the old backup, how will i do this if its still syncing to my old i

this is the error it gives me :/ how will i go about deleting my old iphone if i dont have it??

This should clear up on its own and allow you to delete the account, however it can take 3-5 days before this happens.

Is there any way so that we can exchange our old iphone with a new one in apple store?

I was wondering if apple allows us to give them our old iphone, add little bit extra amount of money and get a new one

No.

Can i exchange broken iphone for a new one?

i hear you could give apple your broken iphone 4 and pay $150 for a new one

See My iPhone is not eligible for warranty service. What are my service options?
on this page -> http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 5
$229
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149

HT4993 Replaced my iphone 5 with new one because my first one the volume buttons stopped working. Now my contact list is all wrong. It's correct on my I pad but don't know how to correct it on my phone. And my email is loading hundreds of old emails,?

Replaced my iphone 5 with new one because my first one the volume buttons stopped working. Now my contact list is all wrong. It's correct on my I pad but don't know how to correct it on my phone. And my email is loading hundreds of old emails,?

If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Good night recently my iphone 4s was exchanged for a new one because was defective and was in warranty. the problem is that now I try to use the same apple id on itunes and applications while had bought the old iphone does not appear and I think should ap

good night recently my iphone 4s was exchanged for a new one because was defective and was in warranty. the problem is that now I try to use the same apple id on itunes and applications while had bought the old iphone does not appear and I think should appear. Can someone help?

?

I have an 3rd generation iTouch with IOS 5.1 and a new ipad LTE with a definitely higher IOS. I didn't plug the new one yet because I want to know...can I keep my apps, email, photos on both devices?

I have a 3rd generation iTouch with IOS 5.1 (won't update any higher) and a new iPad LTE with a definitely higher IOS. I didn't plug the new one yet because I want to know...can I keep my apps, email, photos on both devices? And also can I update my apps on the iPad without causing problems (some apps won't update on my iTouch because the IOS is not 6.0). Thank you.

Do this:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

I activated my ipad, used iCloud & Find my iphone with Apple ID named: A@.... But now I've changed address of Apple ID from A@... to the new one: B@... Which Apple ID will be asked to re-activate 7.0.4 ipad - A or B?

Hello everybody!
I'm using ipad mini and the iOS is 7.0.4. I used an Apple ID (called: A), and I activated my ipad, used iCloud & Find my iphone with this A account. But now I've changed address of Apple ID from A@.... to the new one: B@.... (just changed email address of Apple ID, not create a new ID), and then I signed out iCloud, old Apple ID, etc... on my ipad and signed in with new id B@.... Everythings seem OK, I can sign in/out iCould, turn on/turn off Find my iphone as well with the new one (B@...)
But I still have a question (and still confusing with it): What will happend when I restored my ipad? I mean my iOS is 7, so which Apple ID will be asked to re-activate my ipad after I restore it, old id A@.... (this one cannot be used now) or the new one B@...., please?
Thank you very much for your helpful informations!

If you've succesfully changed the ID for iCloud and Find my phone, it will be your new ID you use if you need to restore it.

Exchange the iPhone with the new one because of hardware problem.

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