Exchange Transport Service not starting

Question

Hello All:
I have installed exchange server 2007 in my Windows Server 2008 domain.I have noticed that when I open up the services tab on my server and check the services which are running that the Information Store and Transport services are set to start automatically. However, they are not running. When I tell it to start the Information Store that service will start. When I tell it to start the Microsoft Exchange Transport  service, I get the following message:
The Microsoft Exchange Transport Service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs. I know that this service must be running in order for me to send and receive mail. Can someone tell me how to troubleshoot and correct this problem. Thanks in advance for any and all responses to this question.
When I look in the event logs I see the following:Log Name:      Application
Source:        MSExchange TransportService
Date:          1/31/2009 10:43:05 AM
Event ID:      1016
Task Category: ProcessManager
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      AESTONE.stone-and-stone.com
Description:
The worker process crashes continuously on startup: C:\Program Files\Microsoft\Exchange Server\Bin\edgetransport.exe. The service will be stopped.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchange TransportService" />
    <EventID Qualifiers="49156">1016</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-01-31T15:43:05.000Z" />
    <EventRecordID>478666</EventRecordID>
    <Channel>Application</Channel>
    <Computer>AESTONE.stone-and-stone.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>C:\Program Files\Microsoft\Exchange Server\Bin\edgetransport.exe</Data>
  </EventData>
</Event>
Any suggestions anyone?

Answer 1

 
Dear customer:
Did you upgrade a computer that is running Windows Server 2003 to Windows Server 2008?
If so, please refer to the following article to fix the issue:
Multiple Exchange Server 2007 services do not start when you upgrade a computer that is also running Windows Server 2003 to Windows Server 2008
http://support.microsoft.com/default.aspx?scid=kb;EN-US;951402
Also, check Exchange2007 Setup log file, if the error resemble the following words:
2/3/2007 1:07:16 AM] [2] [ERROR] Service 'MSExchangeTransport' failed to start.
Check the event log for possible reasons for the service start failure.
[2/3/2007 1:07:16 AM] [2] Ending processing.
[2/3/2007 1:07:16 AM] [1] The following 1 error(s) occurred during task
execution:
[2/3/2007 1:07:16 AM] [1] 0. ErrorRecord: Service 'MSExchangeTransport' failed to
start. Check the event log for possible reasons for the service start failure.
[2/3/2007 1:07:16 AM] [1] 0. ErrorRecord:
Microsoft.Exchange.Configuration.Tasks.ServiceFailedToStartException: Service
'MSExchangeTransport' failed to start. Check the event log for possible reasons for
the service start failure.
[2/3/2007 1:07:16 AM] [1] [ERROR] Service 'MSExchangeTransport' failed to start.
Check the event log for possible reasons for the service start failure.
[2/3/2007 1:07:16 AM] [1] Setup is halting task execution because of one or more
errors in a critical task.
[2/3/2007 1:07:16 AM] [1] Finished executing component tasks.
[2/3/2007 1:07:16 AM] [1] Ending processing.
Perform the following steps to fix the issue:
1.         Open Registry on Exchange 2007 box.
2.         Navigate to the following registry key:
HKLM\SYSTEM\ControlSet001\Services\Tcpip\Parameters
3.         Right click Parameters,choose permissions,add explicitly the machine account Domainname\Exchange$ (Where Exchange is hostname for Exchange 2007 box) to the
Access control list by giving read access to it.(Exchange must be able to read this key to find the FQDN of the server so that the SPN can be registered).
4.         Check the effect.
Rock Wang - MSFT