Exchange users get mime.822 on all mail from outside.

We have GW 7sp3, system with gwia, dom, and po. I just put in exchange 2003 and am using the gw to exchange sp2 connection. I have only one user who does pop and smtp into exchange. All of his emails incoming from the world get mime.822's on them and looks like attachments in outlook client 2007. Is that mime.822 something that the GW Gwia puts on there.
He does not get them when the mail does not pass through the gwia. Is there any way to get rid of these showing up as attachments?

Originally Posted by Brian
We have GW 7sp3, system with gwia, dom, and po. I just put in exchange 2003 and am using the gw to exchange sp2 connection. I have only one user who does pop and smtp into exchange. All of his emails incoming from the world get mime.822's on them and looks like attachments in outlook client 2007. Is that mime.822 something that the GW Gwia puts on there.
He does not get them when the mail does not pass through the gwia. Is there any way to get rid of these showing up as attachments?
It sounds like his mail is tunneled to Exchange via the GroupWise gateway from outside. What we have done to eliminate this annoyance for Exchange users is configure all Internet mail to hit Exchange first. Then if it is destined for GroupWise from the Internet, Exchange forwards it with SMTP to GroupWise GWIA (bypassing the Exchange Gateway).
To do this you need to create the forwarding from Exchange but also you need to remove the SMTP address policy from GroupWise contacts (leaving only the GWISE address in their Recipient policy on Exchange). GroupWise needs to handle all NDRs for both sides as well..
Ryan

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