Exchange won't get mail messages on iOS

Hi:
Since about 24 hours after my update to 7.1.2, my iPhone (4S running 7.1.2) and my iPad (2 running 7.1.2) will no longer get messages on my Exchange account (Google Apps).
Other apps get my mail fine (like Gmail's own app), and my Mac IMAP client (Apple Mail.app) all work fine, as does web access.
Also, Calendar and Contacts sync fine over the Exchange/Gapps connection. It's just mail that won't work.
I've tried using a completely different Gapps account and also deleting the Exchange account from my iOS devices and reestablishing it. The former worked fine (meaning it's not Google) and the latter did not work at all.
If anyone has any ideas, suggestions or recommendations, I would very much appreciate it!
Thanks.

No, it shows absolutely nothing in the "Inbox" area, even when I had my husband send a brand spankin' new message, that I hadn't clicked on or checked in the browser of the iMac Mail client.  I think it's pretty weird, too, but I haven't found anything that will help, other than just checking in the "All Messages" area of the account.

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