Exchanging an Xbox 360 Controller??

Earlier in the day I purchased an Xbox 360 controller at Best Buy and when I took the controller out I noticed that the left thumbstick makes a terribly loud and annoying squeaky sound whenever you move it. It will not go away. I was wondering if I would be able to go to the same store tomorrow and exchange it for the exact same style of controller. I have the box and everything still as well as the receipt. Thanks for your time!
Solved!
Go to Solution.

Hello Brendan352,
I am not the biggest gamer in the world, but even I have encountered the dreaded squeaky thumbsick.  It can definitely be quite annoying!  You are well within the 15 day return/exchange period (30 days for Elite members and 45 days for Elite Plus members) if you purchased the Xbox 360 controller yesterday and should have no real problem exchanging it.  With that being said, you would want to bring the controller and your receipt up to the customer service counter at any Best Buy store for further assistance.
Best Buy Return & Exchange Promise
Thank you for taking the time to connect with us on the forum.
Derek|Social Media Specialist | Best Buy® Corporate
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