Exchanging ink - New printer uses different ink than old one

I just posted my issue and do not see it anywhere. Here it is again.
I was told by the gentleman at HP that I could exchange my ink that I can no longer use because I just upgraded to a different HP printer. My ink is new and very costly. How does this work?

Hi bodhi1. You should contact support for any details that may exist on exchanging ink.
Please call HP technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
TwoPointOh
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Exchanging ink - New printer uses different ink than old one

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