Exclamation Mark or Apple Sign all I can get
Please help! My iPod froze and now when I try to turn it on, all I see are the Apple sign alternated with the Folder with an exclamation mark icon. I have tried to reset the iPod by pressing the Menu and the Play/Pause button. I have also tried to reset it by pressing the Menu and the Select button (I have a third generation iPod about 2.5 years old). It hasn't worked, any other ideas please?
See these.
iPod shows a folder icon with exclamation point after disconnecting.
iPod shows a folder icon with exclamation point when you turn it on.
See also.
iPod shows only an Apple logo and doesn't start up.
Only the Apple logo appears when turned on.
How to reset the iPod if it appears frozen or doesn't respond.
Similar Messages
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I have my ipod nano 5th generation and when i plugged to my computer it is recognized but i cant do anything. On the ipod all i can see is a blackscreen with the apple sign! How can i fix this?
Howdy Lumagofe,
I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
All the very best,
Sterling -
i've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?
Look at this support article:
http://support.apple.com/kb/ts2570
Ciao. -
I had manually deleted a number of duplicate iTunes that I originally have as mp3s. I want to only have one iTune of each song, but they do need to be working copies. However now, I have a bunch of iTunes that will not play now and they have an exclamation mark beside them. How do I get these working again and still only have one copy of them?
I suspect you might have been suffering from logical duplicates. See this thread for a discussion of the topic. Restore any files that are in your recycle bin, import any disconnected media either by adding the media folder to your library or using a tool such as iTunes Folder Watch. Once the files are back in your libray you can use the methods I outline in that thread or my DeDuper script to tidy up.
tt2 -
No Hulu? No ability to access movies stored on NAS? Come on Apple, Make Apple TV all it can be!
What's the deal?
No Hulu?
No ability to access movies stored on Network Attached Storage drives?
Come on Apple, make Apple TV all it can be!jgaltshrugged wrote:
The spirit in which I wrote my comment was meant to be taken as an Apple fan suggesting improvements - which I am (an Apple fan suggesting improvements) and the intent was to challenge Apple to make a good product better. Responding that I should look at other devices misses the point entirely. There is no technological reason why these suggestions are not incorporated into Apple TV
Use the feedback link WC gave.
There are innumerable things AppleTV could do, there are many I wish it did, there are others I hope it never will.
The problem with Apple is they do things their way like it or lump it.
Direct playback from a NAS would be great I agree, but their model revolves around iTunes purchases and rentals and no NAS can handle authorisation of protected content like iTunes (so maybe AppleTV should!).
There are too many country specific thinsg like Hulu, iplayer in Uk but to compete they probably need to look at things that are standard on modern 'smart tv's'. You can get many local content options using Airplay on iOS devices but it's an expensive and in my view immature technology with content provider limitations in many cases (eg no Airplay or audio only).
I do find it bizarre that we get US Sports channel content, WSJ etc outside of the US which really clutters the interface with things you don't want - I can disable Vimeo, YouTube and globally available things but not US centric stuff!!!!! -
How does one get an iPod nano to turn on other than the "normal" way? This one has been dropped and all I can get is a blank screen. I have tried holding down the HOME button to restart it but no go. When I connect it to my computer, I am told to enter the PASSCODE which I cannot do as there is no touchpad.
David ..
Your topic refers to an iPod touch
Then you say: How does one get an iPod nano to turn on ......
If it's an iPod touch, try a reset.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, whether it's an iPod nano or touch, it probably needs service > Apple - Support - Service Answer Center -
Is there no way at all I can get an older iTunes? :(
I really hate hate iTunes 11, I've tried getting used to it I can't deal with it. I've tried to iTunes 10 back with no luck. I've uninstalled every Apple thing on my computer, reinstalled 10, and rebooted. I've done this twice now and I'm still getting this message "The file iTunes library.itl can not be read as it was created by a newer version of iTunes". I've tried repairing iTunes in the control panel as that was suggested to me but still nothing.
Is there just no way at all I can get the older iTunes back? I have Windoes 7 64 bit.
Thank you so much.No.
tt2 -
Upgrading to yosemite the computer 27 iMac froze and now all I can get is a white screen
Upgrading to yosemite the computer, 27 iMac froze and now all I can get is a white screen
How can I move forward or revert back to mavericks?Look at this support article:
http://support.apple.com/kb/ts2570
Ciao. -
What happen to my movie it disappear and what my song that partly down load . Is this all I can get for iTunes support!
No offence but how on earth is anyone meant to help with your problem when your post makes no sense and contains no information??
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I can't upload a copy I got of Adobe Photoshop CS on my Mac Mini OS X 10.5.8. All I can get for why is this
"This program cannot be run in DOS mode"
I have no idea what this means?Are you certain the copy of Adobe Photoshop CS is for the Mac OS, not Windows?
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I screwed up. I was trying to SYNC and something (error msg) happened. I tried to continue the SYNC and now my IPhone is dead. All I can get when I turn it on is a picture, from bottom to top, I have an WSB connector, an up arrow, and an iTunes icon. I can't use the phone. And it's my only phone. What can I do to rectify this situation.
It's telling you to connect to ITunes and restore your phone. This will have to be done with a USB cable and iphone connector that came with your charger.
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Exclamation marks next to songs, but I can no longer find them on my harddrive
I have a Win 7 laptop and an old 30GB ipod. Both iTunes and iPod software are up to date. I download songs from CDs that I own and they appear in the proper iTunes folder. However, after I sync my ipod, many of these songs suddenly get an exclamation mark next to them in iTunes and I can no longer find these songs on my hard drive anywhere. In some cases, only a couple songs from a CD get the exclamation mark and disappear and in other cases it is the entire CD. Why is this happening and where are the songs that I downloaded? These is happening over and over. What is the fix?
This means iTunes can't find the location of the files. Try these articles:
http://support.apple.com/kb/TS1967?viewlocale=en_US
http://support.apple.com/kb/TS1408?viewlocale=en_US
Hope these helps my friend. -
Songs w/exclamation marks that won't play "file can't be found" Why??
I am getting inundated with more and more songs daily, with exclamation marks beside them, stating "the original file can't be located". It asks if I want to recover the file,I answer yes, but nothing seems to happen! I am a DJ and rely heavily on iTunes and will be extremely disabling for me if I can't get this figured out. Unfortunately, I am not a computer whiz, and would really appreciate all help I could get. I have weddings scheduled for this coming week end and really don't know what to do!
THANK YOUIt's lengthy, but not too complicated. When you tell it that you want to restore, make sure to show it where to look to find the file. Double click the file and move on to the next exclamation file. One after another, Takes time, but can be fixed. Another problem that continues to make iTunes difficult and lame.
Sly -
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Hi, my iphone phone turned off becuase i erased a programed i downloaded on Cydia and it said shutting down, so the apple sign is there like is going to turn on and is frozen, it turns off but when it turns on it satys like that
That is not helping i have the same problem and it satying like that my phone won't turn on at all just the apple symbol
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Welcome to the Apple Community.
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