Exclamation point and frowning iPod

I have a ipod 4gb mini that when plugged in to the computer shows the apple logo and then goes to a frowning ipod with an exclamtaion point. After that it shows the battery charging and it is frozen. I tried to use the updater to restore, but it won't recognize that it is connected to the computer
Please help

1) this is the forum for 5g iPod support.
2) Read the manual that is online and included with the iPod. This answers many basic ,simple questions.
3) Frowning face, exclamation mark means go here for fix: http://docs.info.apple.com/article.html?artnum=61771

Similar Messages

HT203167 most of my music has the exclamation point and won't allow me to place songs in a playlist on a new ipod...why? ?

Most of the songs in my iTunes library has been tagged with the exclamation point and will not allow me to place those songs on a new Nano iPod I bought...why? This is music I have purchased in the past.

See here: iTunes displays a -69 error when syncing iPod
You can use the disk diagnostic tool built into the iPod's firmware to test the health of it's Hard Drive. See this post from another forum member turingtest2 on how to do this as well as what the resulting numbers mean.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

Exclamation point and folder icon appears on iPod screen

I have a 20g Ipod and I am having lots of problems. Whenver I press a button it shows the apple logo followed by an exclamation point and folder icon. It ends with sounds of a clicking or HD whirring. Also, when I plug it into the computer, itunes prompts me with a message saying "Itunes has detected an Ipod in recovery mode. You must restore this Ipod before it can be used with Itunes". When I chose the option to restore it, it begins, but does not finish restoring it. It then gives me a message: "The Ipod "ipod" could not be restored. An unkown error occured (1418)". I also tried to restore by doing the following, but this failed as well:
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
Any suggestions would be greatly appreciated
Thank You
Windows XP

Check these out:
iPod Folder with Exclamation Point After Disconnected From Computer
iPod Folder with Exclamation Point After Turned On
Good Thread About iPod Sad icon/Folder with Exclamation Point
I hope this helps!

Ipod shows folder with exclamation point and computer won't recognize

My ipod resets itself each time that I try to turn it on, and then flashes the folder with the exclamation point. I have tried to restore it and update software but the computer won't recognize it. A few days before it broke the ipod would skip through some songs that it was unable to play for some reason, and now it makes a clicking sound when trying to start up. Did it die, or is there a way to fix this?

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Exclamation point and folder and nothing else

Hi... I have an older 20 g iPod. I dropped it (only 3 feet but hard surface) last week and after that it malfunctioned and then stopped functioning. I have tried the reset several times without success. My Mac does not recognize it either in the information about this Mac or the disk utility or the iPod updater. I would love to be able to revive it but had assuimed it dead. I can get an apple on the screen when I do a reset and the battery icon shows that it is charging ... and then the exclamation point with the folder comes up.
Any thoughts would be more than appreciated. Kay

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

An exclamation point and the battery icon??????????

when i connected my ipod to computer.....it was showed the an exclamation point and the battery icon and i can't connect it either charge........if u know why........please help me...............

See if anything on this page helps: "iPod shows a folder icon with exclamation point when you turn it on" http://docs.info.apple.com/article.html?artnum=61003

Flashing Apple,Exclamation Point, and Disk Mode Signs

Nano will only go into disk mode when plugged into a 12 volt receptacle.When plugged into computer USB nano will not go into disk mode.It will only keep flashing apple logo, folder w/ exclamation point, disk mode signs repeatedly.Computer will not recognize nano.

See these.
Your Windows PC doesn't recognize iPod.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.
You should put it into disk mode before you connect to the computer.
Putting iPod into disk mode.
iPod shows a folder icon with exclamation point after disconnecting.
iPod shows a folder icon with exclamation point when you turn it on.

Ipod has a sad face with exclamation point and now it wont turn on at all!

my ipod was fine and then when i turned it on it had an ipod with a sad face with an exclamation point but now it wont turn on at all! please give me any suggestiions . thanks so much!

See these troubleshooting articles.
My iPod is sad.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
When restoring the iPod, it's useful to put into disk mode first.
Putting iPod into disk mode.
The sad iPod icon is usually indicative of a hard drive problem, and if none of the above help, it may need service.

My ipod classic got knocked off it's dock by my cat and now no matter what I do, even try to charge it I only get sad face with the exclamation point and it clicks like a clock...Is it hopeless?

My ipod classic got knocked off it"s dock by my cat. Now no matter what I do I only get the sad face with the exclamation point, even when I try to charge it. Is it hopeless?

Yes, it's likely that the iPod's hard drive is damaged and is in need of replacement.
B-rock

Help! exclamation point and ipod with sad face

what does this mean someone please help...

Gunit454,
Exclamation point:
http://docs.info.apple.com/article.html?artnum=61003
iPod with sad face:
http://docs.info.apple.com/article.html?artnum=61771
You have to be patient, until someone else posts. There's nobody sitting here waiting for a new post to show up.

Sad face with exclamation point on my Ipod

hi, my name is John and i live in South america.
Two days ago i got a problem with my Ipod, it got frozen and i clicked on the menu and the select button. It turned off and never started anymore. Now i get a sad face and a exclamation point on the screen.
If i press really long on the select and the pause/play buttons i get it in disk mode with written OK to disconnect. But when i attach it to my computer it shutsdown in 20 seconds.
Can someone give me some advice on this problem ?

Sounds like it's hard drive is dying. In that case, see this Apple support document.
iPod displays a sad iPod icon
You may also want to take a look at the extensive post from Mitch 751 from more potential solutions/fixes.
https://discussions.apple.com/thread/480759?start=0&tstart=0
B-rock

How to find files when my purchased and downloaded songs have red exclamation point and say file cannpot be found?

I recently replaced my PC and when I attempted to reinstall Itunes and sync to my Ipod Classic, many purchased songs and downloaded songs now have a red exclamation point to their left and a windo appears saying that the file cannot be found. How do I locate these files? Thanks!

Normally by default iTunes library files are in "My Document/My music/iTunes/Itunes Music" for earlier iTunes version. but the newer iTunes put it in a new folder "iTunes Media" instead of "iTunes Music" You can also search a music file name that you downlloaded and see where that folder is.
If you have transfered the old PC iTunes library files to your new PC, you still need to tell the new iTunes, where they are located. If your old PC iTunes is earlier than iTunes 9, then you got to move it from ../iTunes Music to ../iTunes Media folder. and point iTunes to where all your files are.
See this support link.
http://support.apple.com/kb/HT1364
Good Luck!

Why do i have exclamation points and can't locate songs I purchased?, why do i have an exclamation point and can't locate a song I purchased?

I wouldn't have deleted nine out of twele songs from an album I rarely play, but suddenly they're gone. I had transferred them to my iPod but don't know how to get them back. My digital booklet also seems to be replaced by an exclamation point.

Either the song's corrupt, in which case it needs to be deleted and redownloaded, or the computer isn't properly recording that it's authorized.
(83559)

Red square with circle, grey exclamation point AND iTunes won't sinc new songs?

I have just upgraded my iPhone 4 to iOS 7.0.3 and for some reason my music on my phone will not play. Every song comes up with a red square with a red circle around it and simply will not play. Looking on iTunes now - every time I try to play a song a grey exclamation point with a grey circle pops up next to the song and again WILL NOT PLAY!
I've heard that it iTunes might be having trouble finding the source of the song (which its never had trouble doing before) so I deleted one song and tried to replace it back on there only to find that it is now not sincing new songs either! This new song is very light grey in colour and has the spotted circle next to it.
I don't even know where to start fixing these problems.
Additional Information:
I have my phone set up to Sinc only checked songs and videos.
I drag and drop my songs into the 'On this iPhone' heading rather than sicing the whole thing as I share this computer with my brother.
Am I going to have to downgrade my iOS back to what it was?
I really hope someone out there can help!

[[UPDATE]] SOLVED - I've restarted both my computer and my phone and tried to re-drop in that one song that was coming up light grey. It's now sinced and playing on Itunes and is the ONLY song on my phone. No more exclamation mark or red square.
Looks like I'm going to have to delete all the songs and replace them into my itunes.
*sigh*
Thank you Apple for this smooth, easy going update. Much appreciated.

Just got a new iPad but can't get it to do the text messaging. Every time I put in a "To" address it shows a red exclamation point and says the name/number is not registered. How do I register the people I want to text?

I just bought a new iPad and can't get the text messaging to work. When I try to address the message a red exclamation point appears and says the person is not registered. How do I register them? They are already in my contacts list & they all are active in my iPhone text messaging.

Please Get the iPad User Manual for iOS 5.

Exclamation point and frowning iPod

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