Exclamation point

I downloaded a song from iTunes and got an error message. The song shows up in my library but it won't play. It says I need to redownload but the song only says play in the store like I have already purchased it. What do I do?

Delete it from your library and then re-download it.

Similar Messages

Exclamation points to the extreme.

My internal hard drive crash last week and I replaced it with a new one. I have most of my music on my iPod (an additional 40 gb not on my iPod but somewhere on an external that I can locate later.) Anyway, I transferred over the music from my iPod into a desktop folder, and then into my iTunes. And then I did something crazy. In an attempt to get back my playlists and playcounts, I overwrote the new iTunes database .xml and .tl files with the ones I'd saved from my crashed hard drive. I have all my playcounts and playlists back except--I have about 15,000 exclamation points next to the songs. I was under the impression iTunes would automatically relocate all the songs in a folder if I just chose a few, but it's not recognizing more than one at a time and is making me do every individual song. I'm noticing that most (but not all) of the missing songs are labeled in the finder by the four letter iPod tags (like, ABDF.mp3), and when I drag them into iTunes, they take back on the correct name and artist. I'm not sure if they were always the four letter tags from the moment I took it from my iPod, or if that happened only when I overwrote the database file.
I've been going for hours and I've only just started on the Cs. After finding no answers on Google about my very daunting situation, I've decided it's probably worth it to ask and see if anyone has any recommendations of something to do. I'm realizing at this point I've done something wrong to get my playlists and playcounts back. So maybe my main question is--what was the right way to do this so maybe I can start back over? And is there anything I can do now to salvage what I've already started?
I'm using an iPod classic and a 2010 MacBook Pro. The original iTunes files were from whatever software I had originally purchased the Mac with in 2010. Now I have Mavericks if that makes any sort of difference.
Thanks!

After a lot of try and error I found the problem. At least part of it.
My MBAM 2.5 SSRS was in another server as an instance.
Just make sure the Service Account for the Instance is configured as Local Service and not the mbamapppool account. After changing this everything is back to normal.

Taking the plunge - external drive and exclamation points

Okay...
I have cried for help on this forum before about the somewhat common problem of iTunes 7 having a strange relationship with music on my external drive. The drive in question is a Lacie 250 GB Firewire drive.
A few months ago, out of the blue, one day I opened iTunes to find a sea of exclamation points. Though all the music I had added after a particular date was there, most of the music I had added prior to that was tagged with the exclamation. When I'd try to play one of these songs, iTunes would say it could not be found, though I could manually locate it and things would work fine. I tried a few fixes recommended on this forum by well-meaning but misguided people that resulted in a few sets of duplicate playlists but no fix to the problem. Then, one day, out of the blue again...it started working fine.
I don't even recall having restarted the computer. iTunes had just fixed the problem somehow.
Well, now the problem is back, and I've dealt with it for about a month. But I'm not convinced that it will just go away this time. So, even if I destroy my painstakingly cultivated hundreds of playlists, ratings, play history and comprehensive information (artwork, composer, etc.), I am determined to fix this problem without manually locating over 10,000 songs.
I am posting my attempts here as a record that will hopefully help those struggling with this problem in the future. Though I would welcome any and all comments or questions, I have frankly come to expect very little assistance or even the willingness to assist from this forum (that is to say, I imagine my unresolved question will languish for awhile as a monologue until I either fix the problem or die).
The first thing I will do (after doing a final backup, of course) is to determine whether it makes a difference if an updated version of my iTunes library file and .xml are in the Music folder (on my hard drive) or in my Musica folder (on the external drive). The latest edition of the file is currently on the external drive.
So, here we go...
Grant
Dual 1GHz G4, 1G RAM, 80G HD Mac OS X (10.4.9) iPod (1st Gen), iPod Shuffle (1st Gen), iPod Mini, External HD

Well, I've made quite a mess of things. So I have 14,000 songs. Most were added years ago. Looking at the date added in correlation with the exclamation points, it seems as though iTunes forgot the location of most of the songs added before 5/9/06. Mind you, iTunes worked fine (with the exception of doing this whole thing once before) until about a month ago. So, in May 2007, iTunes forgot most of what happened before 5/9/06.
(For reference purposes, the gap seems to exist between two songs I downloaded. "Help Me, Ronda" by the Beach Boys is the last song with an exclamation point in the date added list (see two exceptions below). "Proud Mary" by Ike & Tina Turner, on the other hand, is exclamation point free and only a couple of songs added after "Proud Mary" have exclamation points. They are:
Freedom, by Richie Havens, added 6/3/06.
Slow Free Bird, by Geesekey, added 12/17/06, a song I made in Garageband.
Now, don't let me give you the impression that there is a solid wall of exclamation points up to "Help Me, Rhonda." Maybe about every 10/20 songs, there is a song with no exclamation point that plays fine. Following Jase's lead before (his advice to another user), I have investigated some of these songs that work fine, but can't find any reason why these work and others don't (any difference in the iTunes Library.xml, files created with/without track number, etc.).
So, here's what happened in the past couple of days: I dragged my "iTunes Music" folder (located in my "Musica" folder on the external drive) into the iTunes source list). Most everything was duplicated, with the new songs playing just fine but lacking ratings and play history. Also, the new songs were not included on any playlists.
What I did next was poorly executed. I sorted iTunes by the Date Added and selected the first few thousand (roughly, A-J; seeing them according to the Date Added reveal that they weren't added in exactly a linear fashion). I hit the delete button and selected "Remove", but I then told iTunes to "Move to Trash." What I should have done, I imagine, is told iTunes to "Keep Files". So, my A-J songs are now deleted off the External Drive and gone (though I have backup DVDs generated by the iTunes "Back up to Disc" feature).
What should I do next? is the pressing question. Should I rip everything out and start from scratch with my backup discs? I guess the question I would have with that approach is this: if I restore from backup discs made three months ago, will I still have all my playlists, ratings and play history as they were when I made the backup? If that's the case, that'd be fine with me...I just want to make sure that's what will happen. Also, I have a backup of my iTunes Library file before I've done all this crazy stuff of the past few days, so if that enters into the equation, let me know.
Otherwise, let me address your comments, Jase.
Anyway, here's a question. Can you export your
playlists, even though they're made up of songs with
exclamation marks? If so, you could try exporting one
of them as an XML file. Then import it--you'll
probably wind up with duplicates (playlists, not
songs). Does the newly imported playlist play, or
does it still have the exclamation mark problem? I
wouldn't know what to expect, but it might be worth a
try.
My playlists themselves are all still the same as they were (though there are exclamation marks all over the place). From what I can tell, they look fine when exported to an .xml (the music folder seems to have the correct path). When I import it, it's the same deal: exclamation points at the same places.
If your playlists are exportable, you might want to
export them to XML files, just so you'll have those
little databases of them. Then, if worse came to
worse and you had to give up on your current Library
file and reload your Music folder into a new library,
at least there's a chance you could import your
playlists and not have to build them again from
scratch (assuming nothing has changed in terms of the
organization of your Music folder).
I'm not willing to export every playlist, because I have hundreds and it would just take too long. Is there a way to export all or a lot of playlists at once? Anyway, I figured that my playlist data was stored somehow in the iTunes Library file, so I felt I had a backup already. I could be wrong about this, though, as I really don't understand much about the iTunes Library file and .xml and the like.
Can you drag songs that have exclamation marks into a
playlist? Somehow, I doubt it. But if you can, you
could use new playlists to make a record of some
information that you might want to save if you had to
start all over again with a new Library.
Believe it or not, I can add songs with an exclamation point into playlists and they're added just fine (though, they still have the exclamation point). How this works is: I can't drag and drop them into a playlist. However, I can control-click and select "Add to Playlist" and it works. There's another mystery for you.
Have you looked at your iTunes Library.xml file --
specifically at the location information for
individual songs -- to see if the location
information exactly matches the information you see
in the Finder? I have found mismatches when
investigating some exclamation marked files. I didn't
know how that happened, and I didn't know what to
about it, but it was intriguing to see evidence of
some iTunes mischief.
Is the iTunes feature to start music file names with
the track number turned on? To my mind, fewer missing
song file problems occur when this is on.
Yes and yes. Based on what you told others, I have looked at the .xml of some of the problem songs and the working ones and could find no difference, but I didn't really know what I was supposed to be looking for. I also use the Add Track Number feature and always have.
If you still have the 28,000 songs in your Library
and want to go back to the 14,000, you could sort all
your songs by Date Added and delete the ones you
added on June 21. Or, if you saved a copy of your
iTunes Library file before you dragged your iTunes
Music folder into the library, you could just throw
out the more recent Library file and reinstitute the
back-up copy.
I probably should have done the latter (just restore the backup of the iTunes Library file). Oh well...
Some advice for future experiments. Try them with a
small sample if possible unless you're absolutely
sure they will work the way you want them to. For
example, drag one album in your Music folder into
iTunes rather than the whole Music folder.
This is a great idea. I wish I would have checked my sample more closely or done more tests before I plunged off the cliff.
Back up your iTunes Library file, as well as your
Music folder. (You might already do this.)
Check.
Those are a few things to think about. They probably
will not be helpful. Like I said, I don't think there
are clear answers to this problem. The best I can
wish for you is that iTunes will magically fix the
problem, like it did once before. Then, maybe there
are some preventive measures you can take.
Since iTunes did fix it once before, I would not
throw your current iTunes Library file away, no
matter what. If you decide to start a new library so
that you can actually listen to your music, rename
this Library file and keep it around, since it has a
lot of your metadata in it. You can try it every now
and then and see if iTunes spontaneously revives it.
Okay, I will post what I do next, provided that I don't hear any compelling advice and make my own decision (though I should be even more gun-shy after my recent blunders).
Grant

When i enlarge photo (on some of my pictures) it quickly changes to a triangle with an exclamation point in the middle - how do I correct this problem?

It started a few days ago. I was looking through my photos. I could check them when they were smaller - as soon as I enlarged them - screen turned black, a grey triangle with an exclamation point appeared in the middle. It is not changing every picture - just some. How do I get rid of this problem? What caused this in the first place? Any help would be appreciated.

Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #4, Rebuild Database, followed by Option #1 if needed.
Happy Holidays

I have songs in my iTunes library that I burned from CD's. They play in iTunes and will sync with my iPad. They play fine on the iPad. However, the songs will not sync to my iPhone 4S. There are now exclamation points next to songs (can't find source).

I burned cd's in iTunes. The songs were able to sync and play on my iPad. After this, exclamation points appeared in iTunes on my laptop (unable to find source). They still play in iTunes but will not sync with my iPhone 4S. Do some cd's have a limit on the number of times you can copy them or is this an iTunes problem.

KiwiLouisa - I had the same problem. I was eventually able to distribute my content that was "Not eligible for iCloud" to my iPhone by switching off ITunes Match in both the ITunes app/machine that hosts my library (my Macbook Pro, in this case) as well as on the device to which I wished to distribute my content (my iPhone 6+). This opened up the option for my device iTunes Music settings for selecting "Entire Music Library".
After I successfully transferred *ALL* my music and music videos via iTunes sync, I then again switched on ITunes Match in iTunes on my Macbook and on my iPhone.
This does not change the iCloud status, but at least I have the content on my iPhone.

All of my music that wasn't purchased from the itunes store has been faded out on my ipod, despite me being able to play them in itunes. half my songs have exclamation points but only in the 'on this ipod' section, and when i double-click no window appear

I'm freaking out because almost all my music except for those songs purchased directly from the iTunes store has been deleted from my iPod - about 35 gigs. The songs show up, but they're all faded out and unplayable from my device (I have the newest version). Exclamation points appear beside all my songs in the "On this iPod" section, and yet I can't double-click to locate the files as nothing pops up. Some of my music has a weird circle next to it and is even more faded out when I'm in the "On this iPod" section - that's been happening for a couple of days. Yesterday I tried to set my settings to sync with my library only, and it worked, but this morning everything got even worse with the rest of my songs disappearing. What's happening???? Help??

The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
https://discussions.apple.com/docs/DOC-3141

Exclamation point! Half my library missing but still on disk

When I add my music to the itunes library half of the songs have an exclamation point, while the music is still on the hard drive. (it's not missing!!) When I re-add the songs they play once but after restarting itunes the exclamation point reappears. I added music from 2 hard drives (music from one drive seems to disappear all the time from the library). Probably that has something to do with it but I cannot find the problem.Please help!!!

Try keeping all of your songs in the same location. When iTunes loads music, it seems to look in one directory (i.e. My Music) and its subfolders. If you play a song from another location, iTunes seems to lose that information on restart. If you put all your songs in one folder and its subfolders, you should not have this problem. Just remember to remove all the songs from your playlists and start from scratch.

Itunes wont open only exclamation point inside red hexagon in the message

itunes wont open only exclamation point inside red hexagon in the message

I try updating it to itunes 6.04 but the disk image shows no data for itunes. I tried the /by host/ folder and didn't work. i tried forcelly opening in the terminal also and nothing.
After restarting several times now is giving the softwear agreement for itunes message before the message with the exclamation point.
IF ANY ONE COULD HELP, PLEASE!

I have the exclamation point symbol next to podcasts that don't meet the criteria for said symbol based on the FAQ

When I'm looking through and trying to manage my Podcast library within iTunes, I see the exclamation point symbol next to several. My first issue is the fact that there are many that have this symbol that I only wanted a few episodes and not a subscription. How can I fix this problem?
My second issue is that for many of the podcasts with the exclamation point symbol, they don't fit the criteria based on what's in the Symbol FAQ, which states that there are too many unplayed episodes so new episodes won't download. For the podcasts in question, this is not the case, as all episodes have been listened to. What can be done to fix this problem?
My third issue is the fact that when I DO play a podcast on my iPod Touch (4th Gen), I don't use the app (can't stand it), then go to sync it with the computer, these episodes are shown as having already been played PRIOR to the actual syncing happening. So, when I go to do the ACTUAL sync, the play count is off. Right now, I have to manually reset the play count so that the episodes that I listened to on my iPod Touch only show one play in the library count, not two or in some cases, three. How can I fix this problem?
I have the most current version of iTunes and use Windows 7 64-bit.
Thanks for ANY help!

Try this Support Article > http://support.apple.com/kb/HT1808

What do the globe and triangle with exclamation point mean on the URL bar and why do they sometimes change while surfing a page?

I have always about this, as I've seen these more than once along multiple versions of Firefox. I'm well aware that the lock means the site is 'verified' though I don't know exactly what that entails. More recently, I've noticed that many websites either have the lock or else the globe with the markings on it which says that the connection to the site in question is 'unencrypted', but I don't know what that means. Sometimes this will change between pages on the same website. What I find stranger is that sometimes a a single page on one site will go from the lock to the triangle with the exclamation point in it. Now from what I can tell, it means something similar to the globe, as they seem to both state the same basic thing, that the website doesn't supply identity information and the connection isn't encrypted. What I want to know is how and why this happens, and sometimes even while still on the same page. I've encountered this on three different versions of firefox. The 24 esr, 28.0, and version 34. (Not all on one computer, mind. Though I believe it's possible to have multiple instances of Firefox on the same machine as I know someone mentioned being able to do that on another thread and I'd love to know how that's done if anyone can answer it.) These versions of firefox were on 8.1, and two distinct versions of XP from two different machines. Is this an odd glitch, or is something else going on there and if so, how does one fix it? So far it's happened to me twice on my own computer, once on a fiction website, and as of tonight, once on youtube. On the former, the switch happened on a single page, while on Youtube it changed from one page on the search bar to the actual channel of something in question and back again. Closing out the tab and doing a quick clearing of history seemed to work fine on youtube. The fiction website, not so much, though I haven't seen the triangle thing come back again, as everything there seems to be the globe. So far anyway. However it has come up before on various computers in the past that I've used with various firefox versions, as I've said. Can anyone explain what this is and how to fix it if it is indeed a problem?

''jscher2000 [[#answer-707094|said]]''
<blockquote>
The green padlock means your connection is HTTPS (encrypted) and the certificate identifies a particular site operator. Certificate issuers demand special verification for the Extended Validation (EVSSL) certificate that generates a green padlock.
The gray padlock means your connection is HTTPS (encrypted) but the certificate cannot establish the operator of the site one way or another. No special identification is required to get this certificate.
The exclamation point triangle symbols may indicate that the connection is partially encrypted -- some content is the page was sent over an open connection -- or recently it may indicate that the site uses such easily cracked encryption that you should treat it as providing no protection.
And the point of all this is?! Simply this: if your web traffic is ''not encrypted'', it can be read by others. That's why login pages and sites dealing in your personal or sensitive information should always show a padlock in the address bar. If it's not there, be concerned.
If a normally secure site suddenly shows a mixed content icon, try reloading the page (Ctrl+r or to re-request fresh copies of cached files use Ctrl+Shift+r).
</blockquote>
As it happens, I have tried the refresh thing. It doesn't always work on sites where this sudden changeover occurs. The weird thing is that, again, this happens at random and I've seen it occur over multiple versions of firefox, past and present, so it's not just relegated to just the three main ones I have most recently seen it on.
Now what makes this even stranger is that I have seen a few pages on the fiction website (www.fimfiction.net to be specific) where the grey padlock at the very least shows up on a page, but then suddenly will go to the triangle. Not all of these pages have mixed content or even any content at all beyond simple text. A few have pictures or clickable links, but I usually avoid clicking on the links if I don't know and trust the website. More recently though, the near-entirety of the site has gone to the globe, when before it was the grey padlock. I think the one thing that remains padlocked is its login section. Is it just that the website needs to update its certificates? If so, I can probably just send the site runner a message about that.
I dunno what to do with youtube when it shows up though other than just closing out the tab it's on, clearing my browser history, and reopening the site. It happens rarely with youtube, but it's not unheard of, and it follows along every page on the site once it pops up in one page at all until I shut down that tab. And this is a multiple version thing. These are the two sites where I encounter the issue the most as it's one of only a handful of websites I go to aside from an image gallery which is typically very good about safety. Or as much as it can be, at any rate. The only other site I frequent, www.fanfiction.net (probably the oldest fiction website still active today, and not to be confused with fimfiction) has the grey padlock at all times, aside from when I log into the site. I've used the https: prefix most times when going to a site the first time, and firefox has typically then used that prefix anytime I just enter the general website address in the URL bar, but sometimes it doesn't. Is that partially responsible for why I have seen the padlock switch to the triangle sometimes? I know the link that cor-el posted says that by default from version 16 up, mixed content is blocked by default and I don't think I've ever touched that in the options section of the tools, so what exactly do I do here? Just ignore it, or just keep hitting refresh or what? It doesn't happen all the time, after all, but it does still get annoying.

Mac killing off my songs.. one by one, showing the (!) exclamation point

I got my macbook pro in July, and everything has worked fine. The only problems I've had are with my itunes. I transfered all my music from my old computer onto my new itunes and onto my new ipod, and it all went fine. Then a week or two later I tried to listen to a certain artist, and half the songs were missing. As I clicked to play them, the exclamation point would pop up. So I followed the window and went looking through my files to revive them, but they were nowhere to be found. I searched my whole hard drive for them, and they were no where. I then realized that this was happening with other artists too. A song here or there, and then whole albums would have that . My computer simply erased them. They were even still on my ipod. Luckily I still have all the files on my old desktop so I recopied them, and figured it would be fine.
Not really.
After I fixed those songs, my computer just erased a few MORE. Just random songs. They'd just be gone from my computer. Poofed out of thin air! I moved away and can't go retrieve them from my old computer, and I refuse to have to always do that. My computer should not be doing this. Slowly, one by one, another song will go missing, one by one. Now, it has started happening to my purchased items! Ones that I just bought a few weeks ago! Disappeared! Sitting there with that stupid in the "purchased" playlist!
I'm really sick of it and would like some answers. How can I retrieve these? I heard there's a form on the site to state a claim so they will allow you to redownload your purchased items, or send them to you or something, but I couldn't find it. And I'd really just like itunes to stop killing my files.
Please help!!

try if this script helps:
_*iTunes Track CPR v1.3*_
This script attempts to locate the files of so-called "dead tracks"--iTunes tracks designated with (!)--that you assume are not actually missing but are still located in the iTunes Music folder in their "iTunes File Order" (Music -> Artist -> Album -> file.xxx)."
also useful:
_*Music Folder Files Not Added v2.0*_
This application will list the file paths of the files in your designated "iTunes Media" folder which are not in iTunes' library. Additionally, you can select a different parent folder and its contents will be compared to the iTunes library. Options to Add a selection of found files to iTunes or move them to the Trash.
JGG

I am having trouble viewing some of my pictures on iPhoto. A triangle with an exclamation point in the middle pops up instead, what can I do to get my pictures to show again?

I am having a hard time viewing some of my pictures or event file in my iPhoto library. Most of my pictures look blank with a black background and a triangle with an exclamation point in the center of the screen. Is there a way I can fix this issue?

Are they RAW image files and not JPG files? iPhoto does not support all types of RAW files. Get a Real Image Viewing/Editing/Cataloging program which iPhoto is not.

I recently went to look at pictures in iphoto and once I click on them I get a black screen with an exclamation point?

It was fine yesterday? I can see the photos when I scroll over the "event" in iphoto but when I open it and click on a picture, It gives me a big exclamation point? Only on recent photos?

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

When i click on a picture on iphoto a black exclamation point pops up and will not let me see the picture. it is on every picture i already tried to restart the computer.

i know it is not a question but i needd help it is soo annoying and i just wanna look at my pictures and email them to friends and family. whe i try to click on a pic on iphoto, a balck exclamation point pops up and won't let me view the picture. i already tried restarting the mac

Try this:
iPhoto Rebuild
http://support.apple.com/kb/HT2638

When I open Iphoto, I see all my photos for a second and then they disappear and only a white dotted box appears. Then I click on it and for photos is a triangle with an exclamation point. It doesn't happen to all but quite a lot. how to I get them back

When I open Iphoto, I see all my photos for a second and then they disappear and only a white dotted box appears. Then I click on it and for photos is a triangle with an exclamation point. It doesn't happen to all but quite a lot. how to I get them back

Have you recently deleted photos using the finder or run clean up software? Is so restore your backup
If not the backup your iPhoto Library and launch iPhoto while depressing the option and command keys. Rebuild your database
LN

TS1424 When I click to play my songs in the library they will not play and show a circle with an exclamation point in the middle of it, what does that mean and how can I get them to play?

When I click to pay my songs in the library they will not play and it shows a circle with an exclamation point within it. What does that mean, how do I fix it, and how will it play my songs again? They used to play before on my Iphone4 with no problem, but since I upgraded to the Iphone4s there is an issue.

I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

Exclamation point

Similar Messages

Maybe you are looking for