Excluded client problem - "Attempted to use IP Address assigned to another device" / "Identity Theft"

Hi all
Problem:
Client gets excluded caused by "Identity Theft" (when looking in the controller) and "Attempted to use IP Address assigned to another device" (when looking in the WCS).
Setup:
Centrally placed WLAN Controller - The SSID and AP is in H-REAP mode, and the DHCP server locally is a ASA5505.
Client:
Samsung Galaxy Tap 10.1
Other clients on the same site do not apeer to have this problem.
The problem is peoridic.
Other info:
We have recently upgraded to 7.0.230 because the same type of client would get excluded with reason "unknown", and not be removed from the exclusion list - this apears to have been a bug in the WLC software.
Now we have the reason, and the client will get removed from the exlusion list after the default 60 seconds, but then get excluded again.
When doing a troupleshoot client from the WCS the following shows up:
04/16/2012 12:10:32 CEST INFO 10.1.33.13 DHCP offer received,dhcp server set.
04/16/2012 12:10:32 CEST ERROR 10.1.33.13 Received DHCP ACK, could not update client state.
04/16/2012 12:10:32 CEST INFO 10.1.33.13 Received DHCP request, error processing packet.
04/16/2012 12:10:42 CEST ERROR 10.1.33.13 De-authentication sent to client. slot 0 (claller apf_ms.c:5113)
The question right now is:
The "could not update client state" - is this the WLC not being able to update the client or is it the DHCP server ?

As i tried to explain before, we have local switching at the remote site, not centralized for this SSID.
And the DHCP server is on the same local VLAN.
It works fine, but all of a sudden a client will get "stuck" in this error.
If anyone wants to look, I have this debug output from the WLC.
The debug starts from right after I have removed the client from the exclusion list.
I can see in the ASA that the clients lease time in the DHCP server will get renewed duing this process to the default 3600 seconds.
The clients MAC is :8c:77:12:ac:8c:3b
The ASA inside interface is: 192.168.2.1 /24
Any suggestions will be greatly appreciated.
(WiSM-slot2-1) >*emWeb: Apr 17 10:09:31.613: 8c:77:12:ac:8c:3b apfMsDeleteByMscb Scheduling mobile for deletion with deleteReason 6, reasonCode 1
*emWeb: Apr 17 10:09:31.613: 8c:77:12:ac:8c:3b Scheduling deletion of Mobile Station: (callerId: 30) in 1 seconds
*osapiBsnTimer: Apr 17 10:09:32.612: 8c:77:12:ac:8c:3b apfMsExpireCallback (apf_ms.c:609) Expiring Mobile!
*apfReceiveTask: Apr 17 10:09:32.622: 8c:77:12:ac:8c:3b apfMsAssoStateDec
*apfReceiveTask: Apr 17 10:09:32.622: 8c:77:12:ac:8c:3b apfMs1xStateDec
*apfReceiveTask: Apr 17 10:09:32.622: 8c:77:12:ac:8c:3b Deleting mobile on AP 00:1d:a2:87:02:30(0)
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b Adding mobile on LWAPP AP 00:1d:a2:87:02:30(0)
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b Association received from mobile on AP 00:1d:a2:87:02:30
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b 0.0.0.0 START (0) Changing ACL 'none' (ACL ID 0) ===> 'none' (ACL ID 255) --- (caller apf_policy.c:1633)
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b Applying site-specific IPv6 override for station 8c:77:12:ac:8c:3b - vapId 3, site 'PDA-GST-KNS-MED-ITV', interface 'dummy-itv-105'
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b Applying IPv6 Interface Policy for station 8c:77:12:ac:8c:3b - vlan 199, interface id 13, interface 'dummy-itv-105'
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b Applying site-specific override for station 8c:77:12:ac:8c:3b - vapId 3, site 'PDA-GST-KNS-MED-ITV', interface 'dummy-itv-105'
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b 0.0.0.0 START (0) Changing ACL 'none' (ACL ID 255) ===> 'none' (ACL ID 255) --- (caller apf_policy.c:1633)
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b STA - rates (8): 130 132 139 150 36 48 72 108 0 0 0 0 0 0 0 0
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b STA - rates (12): 130 132 139 150 36 48 72 108 12 18 24 96 0 0 0 0
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b Processing RSN IE type 48, length 20 for mobile 8c:77:12:ac:8c:3b
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b 0.0.0.0 START (0) Initializing policy
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b 0.0.0.0 START (0) Change state to AUTHCHECK (2) last state AUTHCHECK (2)
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b 0.0.0.0 AUTHCHECK (2) Change state to 8021X_REQD (3) last state 8021X_REQD (3)
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b 0.0.0.0 8021X_REQD (3) DHCP Not required on AP 00:1d:a2:87:02:30 vapId 3 apVapId 3for this client
*apfMsConnTask_0: Apr 17 10:09:36.655: 8c:77:12:ac:8c:3b Not Using WMM Compliance code qosCap 00
*apfMsConnTask_0: Apr 17 10:09:36.656: 8c:77:12:ac:8c:3b 0.0.0.0 8021X_REQD (3) Plumbed mobile LWAPP rule on AP 00:1d:a2:87:02:30 vapId 3 apVapId 3
*apfMsConnTask_0: Apr 17 10:09:36.656: 8c:77:12:ac:8c:3b apfMsAssoStateInc
*apfMsConnTask_0: Apr 17 10:09:36.656: 8c:77:12:ac:8c:3b apfPemAddUser2 (apf_policy.c:223) Changing state for mobile 8c:77:12:ac:8c:3b on AP 00:1d:a2:87:02:30 from Idle to Associated
*apfMsConnTask_0: Apr 17 10:09:36.656: 8c:77:12:ac:8c:3b Stopping deletion of Mobile Station: (callerId: 48)
*apfMsConnTask_0: Apr 17 10:09:36.656: 8c:77:12:ac:8c:3b Sending Assoc Response to station on BSSID 00:1d:a2:87:02:30 (status 0) ApVapId 3 Slot 0
*apfMsConnTask_0: Apr 17 10:09:36.656: 8c:77:12:ac:8c:3b apfProcessAssocReq (apf_80211.c:5272) Changing state for mobile 8c:77:12:ac:8c:3b on AP 00:1d:a2:87:02:30 from Associated to Associated
*apfMsConnTask_0: Apr 17 10:09:36.658: 8c:77:12:ac:8c:3b Updating AID for REAP AP Client 00:1d:a2:87:02:30 - AID ===> 2
*dot1xMsgTask: Apr 17 10:09:36.660: 8c:77:12:ac:8c:3b Creating a PKC PMKID Cache entry for station 8c:77:12:ac:8c:3b (RSN 2)
*dot1xMsgTask: Apr 17 10:09:36.660: 8c:77:12:ac:8c:3b Adding BSSID 00:1d:a2:87:02:32 to PMKID cache for station 8c:77:12:ac:8c:3b
*dot1xMsgTask: Apr 17 10:09:36.661: New PMKID: (16)
*dot1xMsgTask: Apr 17 10:09:36.661:      [0000] 1b 92 b6 05 89 09 d5 c7 45 82 72 72 6a f2 b6 7e
*dot1xMsgTask: Apr 17 10:09:36.661: 8c:77:12:ac:8c:3b Initiating RSN PSK to mobile 8c:77:12:ac:8c:3b
*dot1xMsgTask: Apr 17 10:09:36.661: 8c:77:12:ac:8c:3b dot1x - moving mobile 8c:77:12:ac:8c:3b into Force Auth state
*dot1xMsgTask: Apr 17 10:09:36.661: 8c:77:12:ac:8c:3b Skipping EAP-Success to mobile 8c:77:12:ac:8c:3b
*dot1xMsgTask: Apr 17 10:09:36.661: Including PMKID in M1 (16)
*dot1xMsgTask: Apr 17 10:09:36.661:      [0000] 1b 92 b6 05 89 09 d5 c7 45 82 72 72 6a f2 b6 7e
*dot1xMsgTask: Apr 17 10:09:36.661: 8c:77:12:ac:8c:3b Starting key exchange to mobile 8c:77:12:ac:8c:3b, data packets will be dropped
*dot1xMsgTask: Apr 17 10:09:36.661: 8c:77:12:ac:8c:3b Sending EAPOL-Key Message to mobile 8c:77:12:ac:8c:3b
                                                                                                              state INITPMK (message 1), replay counter 00.00.00.00.00.00.00.00
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.674: 8c:77:12:ac:8c:3b Received EAPOL-Key from mobile 8c:77:12:ac:8c:3b
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.674: 8c:77:12:ac:8c:3b Ignoring invalid EAPOL version (1) in EAPOL-key message from mobile 8c:77:12:ac:8c:3b
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.674: 8c:77:12:ac:8c:3b Received EAPOL-key in PTK_START state (message 2) from mobile 8c:77:12:ac:8c:3b
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.674: 8c:77:12:ac:8c:3b Stopping retransmission timer for mobile 8c:77:12:ac:8c:3b
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.675: 8c:77:12:ac:8c:3b Sending EAPOL-Key Message to mobile 8c:77:12:ac:8c:3b
                                                                                                                    state PTKINITNEGOTIATING (message 3), replay counter 00.00.00.00.00.00.00.01
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.681: 8c:77:12:ac:8c:3b Received EAPOL-Key from mobile 8c:77:12:ac:8c:3b
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.681: 8c:77:12:ac:8c:3b Ignoring invalid EAPOL version (1) in EAPOL-key message from mobile 8c:77:12:ac:8c:3b
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.681: 8c:77:12:ac:8c:3b Received EAPOL-key in PTKINITNEGOTIATING state (message 4) from mobile 8c:77:12:ac:8c:3b
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.681: 8c:77:12:ac:8c:3b apfMs1xStateInc
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.681: 8c:77:12:ac:8c:3b 0.0.0.0 8021X_REQD (3) Change state to L2AUTHCOMPLETE (4) last state L2AUTHCOMPLETE (4)
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.682: 8c:77:12:ac:8c:3b 0.0.0.0 L2AUTHCOMPLETE (4) State Update from Mobility-Incomplete to Mobility-Complete, mobility role=Local, client state=APF_MS_STATE_ASSOCIATED
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.682: 8c:77:12:ac:8c:3b 0.0.0.0 L2AUTHCOMPLETE (4) DHCP Not required on AP 00:1d:a2:87:02:30 vapId 3 apVapId 3for this client
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.682: 8c:77:12:ac:8c:3b Not Using WMM Compliance code qosCap 00
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.683: 8c:77:12:ac:8c:3b 0.0.0.0 L2AUTHCOMPLETE (4) Plumbed mobile LWAPP rule on AP 00:1d:a2:87:02:30 vapId 3 apVapId 3
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.683: 8c:77:12:ac:8c:3b 0.0.0.0 L2AUTHCOMPLETE (4) pemAdvanceState2 4817, Adding TMP rule
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.683: 8c:77:12:ac:8c:3b 0.0.0.0 L2AUTHCOMPLETE (4) Adding Fast Path rule
type = Airespace AP - Learn IP address
on AP 00:1d:a2:87:02:30, slot 0, interface = 29, QOS = 0
ACL Id = 255, Ju
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.683: 8c:77:12:ac:8c:3b 0.0.0.0 L2AUTHCOMPLETE (4) Fast Path rule (contd...) 802.1P = 0, DSCP = 0, TokenID = 5006 IPv6 Vlan = 199, IPv6 intf id = 13
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.683: 8c:77:12:ac:8c:3b 0.0.0.0 L2AUTHCOMPLETE (4) Successfully plumbed mobile rule (ACL ID 255)
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.683: 8c:77:12:ac:8c:3b 0.0.0.0 L2AUTHCOMPLETE (4) Change state to DHCP_REQD (7) last state DHCP_REQD (7)
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.683: 8c:77:12:ac:8c:3b 0.0.0.0 DHCP_REQD (7) pemAdvanceState2 4833, Adding TMP rule
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.028: 8c:77:12:ac:8c:3b 0.0.0.0 DHCP_REQD (7) Replacing Fast Path rule
type = Airespace AP - Learn IP address
on AP 00:1d:a2:87:02:30, slot 0, interface = 29, QOS = 0
ACL Id = 255, Jumb
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.684: 8c:77:12:ac:8c:3b 0.0.0.0 DHCP_REQD (7) Fast Path rule (contd...) 802.1P = 0, DSCP = 0, TokenID = 5006 IPv6 Vlan = 199, IPv6 intf id = 13
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.684: 8c:77:12:ac:8c:3b 0.0.0.0 DHCP_REQD (7) Successfully plumbed mobile rule (ACL ID 255)
*Dot1x_NW_MsgTask_0: Apr 17 10:09:36.684: 8c:77:12:ac:8c:3b Stopping retransmission timer for mobile 8c:77:12:ac:8c:3b
*pemReceiveTask: Apr 17 10:09:36.689: 8c:77:12:ac:8c:3b 0.0.0.0 Added NPU entry of type 9, dtlFlags 0x0
*pemReceiveTask: Apr 17 10:09:36.695: 8c:77:12:ac:8c:3b 0.0.0.0 Added NPU entry of type 9, dtlFlags 0x0
*DHCP Proxy DTL Recv Task: Apr 17 10:09:36.831: 8c:77:12:ac:8c:3b DHCP received op BOOTREPLY (2) (len 325,vlan 0, port 29, encap 0xec03)
*DHCP Proxy DTL Recv Task: Apr 17 10:09:36.831: 8c:77:12:ac:8c:3b DHCP setting server from ACK (server 192.168.2.1, yiaddr 192.168.2.13)
*DHCP Proxy DTL Recv Task: Apr 17 10:09:36.853: 8c:77:12:ac:8c:3b apfBlacklistMobileStationEntry2 (apf_ms.c:4296) Changing state for mobile 8c:77:12:ac:8c:3b on AP 00:1d:a2:87:02:30 from Associated to Exclusion-list (1)
*DHCP Proxy DTL Recv Task: Apr 17 10:09:36.853: 8c:77:12:ac:8c:3b Scheduling deletion of Mobile Station: (callerId: 44) in 10 seconds
*DHCP Proxy DTL Recv Task: Apr 17 10:09:36.854: 8c:77:12:ac:8c:3b DHCP failed to register IP 192.168.2.13 - dropping ACK

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I'm attempting to migrate files, address book, maile, etc to my new Mac Mini using an external hard drive and Migration assistant. I followed the instructions on using Migration Assistant to do this but Migration Assistant is not seeing the external drive, which is displayed on my desktop

I've been chasing this problem all afternoon. I had to reformat my internal drive on my MBP and reinstall Mountain Lion Start up assistant wouldn't see my extrnal drive with the Time Machine files on it. After many tries, I skipped the restore there and let the system boot. I could see my external drive from Finder and the files looked OK. I was told to use Migration Assistant and it had the same problem.
I saw a hint on one of these posts that the icon that you see and is label Macintosh HD is actually your backup disk and it is telling you that it has a copy of your internal Macintosh HD. I went ahead and told it to continue and it started to restore my apps, settings, and documents. It's been going for a couple of hours, and is close to being done. I expect to see my old system restored when it is finished.
Wish that Apple would put some type of note that it is seeing the backup. That is most confusing and seems to be a problem for lots of users.
It's been a month or so since your post Did your get it to work?

I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
-Norm G.

When attempting to use Lightroom external editor program to edit a photo in Photoshop Elements 10, the photo does not open / appear on photoshop elements screen. I don't have any problem with this when using Photoshop Elements 6 or Photoshop CS. I'm usi

When attempting to use Lightroom external editor program to edit a photo in Photoshop Elements 10, the photo does not open / appear on photoshop elements screen. I don't have any problem with this when using Photoshop Elements 6 or Photoshop CS. I'm using a Mac with Mountain Lion OS. Any solutions?

Adobe now hides the editor - what looks like it is not - you want the editor hidden in the support folder - see http://forums.adobe.com/message/3955558#3955558 for details
LN

Email problem when typing in email addresses using Mail on the iPhone 3G

Hi,
I have a problem whilst typing in email addresses into the Mail App To: field. Basically, what's happening is this.
When I first got the phone, I was using a Hotmail account as well as a Googlemail account which I had going through the Mail App, my hotmail address was used for work so on occassions, I would email my Hotmail account from the Mail App on my phone.
The problem I have is that I now have a new Hotmail account and when I start to type the address into the To: field in Mail App, it still shows my old Hotmail account address rather than the one I am now using. I only now send to the new Hotmail address so I thought that it would replace the old one when I start typing the address in the To: field.
Has anyone else found this at all? It's rather annoying as everytime, I have to type the whole address even though I have sent many recently and never send to the old Hotmail address anymore but the old address comes up as soon as I start to type the new address.
Can anyone please help me on this?
Many Thanks,
Adam

Apps are permanently tied to the Apple ID used to purchase them. You will always be asked for the password associated with this ID when updating apps, regardless of whether or not you are using this ID for current purchases. The only way to stop this is to delete the old apps from your phone and iTunes and repurchase them with your current ID.
Edit: to change the ID used for future purchases on your phone, go to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using the new ID. As explained above, you will still be prompted with the old ID when updating apps purchase with the older ID.
Message was edited by: randers4

Excluded client problem - "Attempted to use IP Address assigned to another device" / "Identity Theft"

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