Excuse me... Wifi problems are huge with this phone. Why?
Re:
Excuse me?
Although there are comments included in the body of my post, I am explaining a problem and asking for help with that problem. This is no different than any other post that I and otheres have made.
----- Original Message -----
Dwayne (Biggerbyte),
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Sometimes you have comments or concerns for which there is no technical response. If you need the kind of help that a troubleshooting expert can't provide, you can call Apple's Customer Relations group.
Apple Discussions Staff
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A copy of your message for reference:
Folks, I don't think I have ever been so disappointed with anything in my life. After having so much trouble with my 3g and the 3.x firmware, I had high hopes that the 3gs would be a dream.
Even though the phone has many pluses over it's older sibling, it loses the wifi challange BIG time. Wifi on this phone is completely useless.
I don't know what to do now. I've never had a company and it's product bring me to tears, but long standing affair I've had with Apple has been most unpleasant. This phone and it's wifi issue is all over google. I had a level two tech from Apple tell me that there are no known issues with the wifi on this phone. I wish he could have stood before me and told me that to my face. What a crock.
I really hope they are working on a fix for this and not burrying thier head in the sand, just hoping we will all go away somehow.
I've had it. This issue is as real as the earth we stand on, everybody knows it, and he had the nerve to insulty intelligence like that. If anybody has any advise for at least a temporary fix....
<Edited by Host>
Well, it must be the phone. I took it for a ride today and did some speed test at several different locations and had the exact same results. My 3g phone has zero issues with my wifi, so the only conclusion I can draw is either I have a bad phone, or you guys are not being forthcoming. At this point, I don't know what to believe. I called Apple tech support on Saturday and got mixed stories. One person told me that it was a known issue, and went on to say that the engineers are looking into it, while another person told me just the opposite. If I get a second phone that does the same thing, my conclusion will become over simplified, and I will not be a happy camper.
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