Exhausted trying to install iTunes 5
I just purchased an iPod mini. Already had iTunes 4 installed on my laptop running WinXP SP2. Asked to update to iTunes 5. Vanishing Lady starts. I've read similar related posts for hours trying all suggested remedies. None of them working. I am so frustrated. System restore will not restore to any previous date. I received one error message early in this ordeal. Message states" Error connecting to service manager. Error number=0. But after trying several of the suggested fixes that error has never appeared again. I have Zonealarm firewall(disabled)installed and Norton antivirus also disabled from the very begining. I do not have the driver css-dvp.sys, but do have correct mapi32.dll in system 32 directory. I know several of you are as exhausted as I am helping others but I asked anyone if they might have any other unmentioned suggestions. Thanks
hi Steve!
gaah. okay, checking to see where you are in the process. are you currently trying to roll back to 4.x? if so, the following thread might be helpful:
James Bond 007, "To all with problems with iTunes 5" #7, 07:00pm Oct 1, 2005 CDT
if you run into the =0 error again on the 4.x install, see (scroll down to the bottom of the page to see the relevant post in the thread):
b noir, "The iTunes Wont Work &/or Wont Install First Aid Kit" #6, 06:55pm Aug 20, 2005 CDT
if you're still trying a 5.0x install, here's a recent suggestion that you might not have seen yet:
Tomas Lundberg, "Finaly managed to install iTunes 5.0.1.4", 02:34am Sep 29, 2005 CDT
(only applicable to XP Pro, though, as far as i can tell.)
keep us posted on your progress.
love, b
Similar Messages
-
Trying to install iTunes, going to wrong drive and won't insall
Trying to install iTunes on my work laptop at home. I want it installed on my hard drive. I had loaded it a couple of weeks ago, and put all the tunes and folders on a network drive at work, called the j drive. Now, it seems to default to the j drive - when I try to install now, it errors out as invalid drive j:/ or whatever. I removed iTunes and deleted all the folders off Windows, didn't help.
How can I get it loading to the c drive instead of j? It doesn't give you a destination option when running it!Well, finally stumbled on the answer, or at least I think the answer, in the installation problems tab on this site. I had to download tweakUI from Powertoys and relocate the default my music folder to the c drive from the j drive. When I reinstalled iTunes, I am able to unplug my computer from the network and still have iTunes come up and work. Which I couldn't do before.
It's also a fix for the error coming up at can't find my music folder. -
Hellooo Apple Community!
I'm trying to install iTunes on my computer running Windows 7 Home Premium. I'm not sure if iTunes is compatible with my computer operating system because when I try to install it, it says the installation is completed but it says there was an error so it won't let me get itunes! Can someone please tell me if iTunes can be downloaded and installed on "Windows 7 Home Premium" and if so, how?! I need iTunes asap, I have an iphone 4 running ios 6.1.3. Please get back to mee!!
Thankyou thankyou thankyou!
Natalie.I just tried running the Lenovo Hard Drive Quick Test both in normal mode and in safe mode. Both times it indicated a failed read test on the HDD. The last two tests also failed. I forget what those tests were called.
I am really beginning to think I have a bad HDD and the problem just happens to be in the reserved partition where my factory system software resides. -
i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!
"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2.
We have had itunes on this pc for 2 years and recently it wouldn't open and another error message kept popping up saying it couldn't open because MSVCR80.dll was missing. I have unistalled the apple programs and tried reinstalling several times but to no avail. Hopefully my music library is not gone. Any Ideas out there?With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I am trying to install itunes (64 bit) after downloading Windows 8.1 on my HP Laptop. I keep getting an error message Windows Error 2--"Apple App;ication Support is required to run itunes helper" Does anyone have any simple suggestions for a user with limited knowledge of Computers?
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Trying to install iTunes 12.1 for Windows 8.1 (64-bit) and get Itunes error HRESULT: 0x800736B3
Hello,
I am Trying to install iTunes 12.1 for Windows 8.1 (64-bit) and I get an Itunes window with an error that says:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version'8.0.50727.6195",publicKeyToken="1fc8b3 b9a1e18e3b"processorArchitecture="amd64". Please refer to help and Support for more information.HRESULT: 0x800736B3
I already:
- Uninstalled all old Itunes versions.
- Tried a clean reboot to install the new version,
- Installed the security update’ Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update’
But I still get the same error.
Can someone help?
Thanks!For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you still have trouble you might consider installing the alternate version iTunes 12.1 for Windows (64-bit — for older video cards) where you can download a 64-bit installer for the 32-bit version of iTunes that works with older video cards. This version may also be useful for anyone who is unable to get the 64-bit version of Apple Application Support to install when using the itunes6464setup file, or has trouble with playback of certain video files despite having QuickTime installed.
tt2 -
I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I am trying to install itunes on my hp laptop with windows vista 64 bit. But when i install i get this error "An error occured during the installation of assembly "Microsoft.VC80.CRT.type="win32"version="8.0.50727.6195".publickeyTOken="1fc8b3 b9a1e18e3b".processorArchitecture="x86""
Repair your Apple Application Support.
Control Panel > Programs n Features > highlight AAS, click CHANGE the REPAIR -
I tried to install Itunes ver 11.1.4 on my Windows7 64 bit system and got this message: “Service ‘Apple Mobile Device’(Apple Mobile Device) failed to start. Verify that you have sufficient privilliages to start system services.”
I have administrator privillages so I dont understand what the problem is. I have loaded previous versions of Itunes before. Has anyone else had this problem?See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I tried to install iTunes 10.6.1 for Windows (64 bit) and it says "A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404). I have tried uninstalling everything and reinstalling and it still does not work. I then restored my computer to a week ago and tried to download and install the update and this came up again.
Check out this thread:
https://discussions.apple.com/thread/3677426?start=0&tstart=0 -
Error Message when trying to install iTunes
I'm trying to install itunes to my laptop. It downloaded tp my computer fine, but as it tries to install i receive and errror window that says, "Application support is currently suspended. you must undo the changes made by that installation to continue. Do you want to undo those changes?" if i click "yes" it pops up again immediately. if I press "no" the installation tries to continue and the same message pops up 3 more times. if i press "no" to clear it i finally get the message, "iTunes Installer Interupted. Errors occured during installation before the requested operations for the iTunes could be completed. Your system has not been modified. To complete the installation, run the installer again. Click Fiinish to exit the installer." If i hit finish and try again, I go through all the same errors each time.
I have windows 8.
Any ideas?many thanks.
It failed to update and the error code is 8000FFFF
Good-O ... with that one, let's try the fixit from the following Microsoft document:
[Windows Update error 8000FFFF|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-Error- 8000FFFF]
Does that get your Windows Updates flowing again? If so, stock up on the ones you're behind on (there may be quite a lot of them) and then try another iTunes install. Does it go through properly this time? -
Trying to install iTunes on Windows 8.1. Apple Application Support was not found. Error 2. Uniinstall iTunes and try again, does not work. Is there a fix?
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Error when trying to install itunes on Windows 7
I am trying to install ITunes on A Windows 7 and get the following error microsoft.vc80.crt,version="8.0.50727.4053",type="win32",publickeytoken="1fc8b3 b9a1e18e3b",processorarchitecture=amd64"
although the following document refers to XP rather than Vista, it's still worth a crack on a Vista box:
iTunes and QuickTime for Windows cannot be installed without Visual Basic Script (VBScript) -
Error when trying to install iTunes with Windows 7
I am using windows 7 on my laptop and when trying to install iTunes i recieve the following error message
Apple Application Support was not found.
Apple Application Support is required to run iTunesHelper.Please uninstall iTunes, then install iTunes again.
Error 2
After uninstalling and re-installing iTunes, the error still occured.
Anyone any ideas how to solve this?After searching through this forrow i found this
http://support.microsoft.com/kb/946414
After running the Fix-It, i had no problem installing iTunes
Maybe you are looking for
-
How do I install an OS on a Toshiba NB305?
I just bought a Toshiba Netbook 305 Model No. N442BL and they wiped it "clean" including the windows 7 starter that was supposed to be on it. The guy says I have to install my own OS but I have no clue how to do that. There's no F8 option to get
-
I want to change my rescue email address.I've followed the instructioins to step 4. I have no 'Password and Security@ to click. Is there an easy way to change it?
-
I have a smart playlist on my iPod with one rule: Video Kind is Movie When I play videos from this list I hear the audio, but the video is frozen on a frame. All videos work fine when played from the main Videos menu. Is anybody able to play video po
-
Problems getting data out of Mocha and into After Effects
Hi. I'm using After Effect CS4. I brought a video clip into Mocha and tracked it. I've tried copying the data to clipboard and also went back and saved as a text file since I could't paste into After Effects. Haven't figured out how to make either
-
How to programmatically add my own navigation panel to Adobe Acrobat UI
Is there a way to add my own navigation panels to Adobe Acrobat UI using Acrobat SDK 9 or X? Is this planned feature?