EXIF lost when saving

When I save a file to png or jpeg the exif is lost. Why is this? I want to save this information.

Perhaps you are using:
File >> Save for Web
If so, try File >> Save As

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I am facing issue when opening flash files in Flash CC. (error:- This file was created with a later release of Flash Professional and might contain new features that would be lost when saved in the current format.)

I am facing issue when opening flash files in Flash CC. (error:- This file was created with a later release of Flash Professional and might contain new features that would be lost when saved in the current format.)

Wow. Okay...
I'll let the real veterans in this forum tackle your issues one after the other. But, I can tell you, all will be well.
My only comment would be re: your computer specs:
BJReis wrote:
. This may be due to somewhat older equipment:
GHz Intel Core Duo MacBook Pro with a 4GB memory computer with Ddr3 running OSX 10.8.4
To be completely honest, FCPX is a RAM hog. It just is. But, RAM is relatively cheap, and the pay-off is good.
4GB is right on the edge, IMHO. 16G is ideal.
I wish you luck, hang in there, and standby for more help.

Groupings are lost when saving between Illustrator CS5.1 and CS6

A PDF that was created with Illustrator CS5.1 is opened in CS6 and then saved. When this said PDF is opened again in CS5.1 all groupings are lost. Any way of preserving this when saving?

When you convert from .ai format to .pdf, that is where your groupings are changing. You could turn on preserve illustrator editing capability to preserve layers, but you want to look at your worklflow. You should be saving as .ai file whenever you can, and only to .pdf as a final copy for distribtuion to someone who does not illustrator.

Is this a bug? master rowid value lost when saving on a master/detail form

master/detail forms seem to lose the rowid after saving, if the unique identifier is set to ROWID
to reproduce the problem:
1) create a master detail form on DEPT/EMP
-- choose 'Managed by Database (ROWID)' on the 'Define Primary Key' page.
-- do not include master row navigation (but i don't think this matters)
-- choose 'Edit detail as tabular form on same page' on the 'Choose Layout' page
-- include the master report
2) on the master/detail page, change the conditional branch that returns to the master report page
-- the normal condition for this branch is request in SAVE,DELETE,CREATE
-- change it to request in DELETE,CREATE
3) run the form and save a change
-- saves fine, session shows the ROWID value is still set
4) save a second change
-- change does not save, form reverts to Create mode
this problem does not occur when using the primary key columns instead of rowid
see http://apex.oracle.com/pls/apex/f?p=60813:7 for the ROWID version
see http://apex.oracle.com/pls/apex/f?p=60813:11 for the PK column version

Hi Saverio,
Bug *13563808* has been logged to track the reported issue, and a fix will be made available in a future release. Just to clarify, this issue is only arising when the APEX-generated Master-Detail is modified post-generation, so for users who have not modified their Master-Details using ROWID to manage their DML processes, they should not experience this issue.
In relation to my workaround, my suggestion works in my test environment, which I verified before posting the initial suggestion. Please note that the 'Reset Page' process is, by default, conditional on the "Delete" button being pressed. If you have made further modifications to your Master-Detail page, then this might explain why you're seeing different behaviour to me. You might using the "Debug" option on the Developer Toolbar useful. Viewing the debug information should help you to decipher what's going on/wrong on your page. If you still can't resolve the issue, then the safest option might be to revert the page back to it's original state, meaning the user navigates back to the Report page upon submitting changes to the Master-Detail Form page.
Regards,
Hilary

PS removes EXIF data when saving

Whenever I save a picture as jepg (save as...) the manufacturer EXIF Data will be deleted.
Everything common like EXPOSURETIME etc is in, but all EXIF-NIKON-LENSINFORMATION information is lost. How can I prevent this ??

Mit PS CC 2014.2.0. kann ich diesen Fehler nicht nachvollziehen.
Bist Du sicher, dass Du nicht über Für Web speichern gehst?

Header lost when saving as pdf form

I have created a form using formscentral, and added an image in the header.
When I select File > Save as PDF form, the resulting file/form looks good EXCEPT my header doesn't appear.
Any ideas what I'm doing wrong?
Many Thanks
Rachel

Like you, I didn't see any logical reason why the box should have become unchecked.
I certainly can't change that behavior - I'm just another user like you, but you could report it to Adobe directly:
http://feedback.photoshop.com/photoshop_family
-Noel

Links being lost when saving as PDF

I really enjoy using Pages (and I'm trying out '09 to see whether it would be helpful to upgrade), but there's one bug that I find really limits the way I create PDF newsletters:
1. Create a text box (or other shape) and set it to float.
2. Create a table inside that text box (leave it as inline).
3. Create a hyperlink inside a cell of that table.
4. Export/print the document as PDF.
Invariably, the hyperlink is lost (though it still appears as underlined blue text). Hyperlinks embedded in floating text boxes, inline tables, or even floating tables seem to work.
I had hoped this bug would be fixed in Pages '09, but it seems to have carried over all the way from '06 at least.
Does anyone know of a workaround? I've googled this bug and come up dry.
Thanks for your help!
Dave
Message was edited by: Dave N

Dave,
Sorry to come to this discussion a bit late. For me, a link in a Table Cell survives, a link in a Text Box survives, but a link in a Text Box that is in a Table doesn't survive an export to PDF. That's not surprising to me though since I can't even use the 'link in a table that's in a box' in Pages unless I first select the table within the text box. Just hovering over the link text will not cause it to be recognized until the table is drilled into, so I can understand how it wouldn't be accessible once flattened for export.
As far as workarounds are concerned, just try not to have to put the table in a text box and you can avoid the issue.
Jerry

Conditional formatting (colour) lost when form is saved and reopened?

Hi All
This one has got me confused! I have set drop downs to change color depending on the selection using the following code:
if ($.boundItem(xfa.event.newText) == "1") {
this.resolveNode("$").ui.oneOfChild.border.fill.color.value = "153, 204, 0";
if ($.boundItem(xfa.event.newText) == "2") {
this.resolveNode("$").ui.oneOfChild.border.fill.color.value = "255, 153, 0";
etc
I have this in the 'Change' event and the 'Layout Ready' event, I have also tried it in the 'Initialize' event but with no success. The issue is this: the colour changes fine as the user fills in the form however is lost when they save and reopen (the selection values are fine just the color coding is lost)
BTW I am saving the PDF with 'Extended Features' as I thought maybe this could be a 'licence' related issue with Adobe Reader
Does any one have any idea of where to look to solve my problem please?
Many thanks
Ellis

Hi - yes Iv'e tried in in several events inc 'Initialize' anbd 'Layout Ready', 'Doc Ready' - just cant seem to get it to work.
Here is the troublesome portion of the form, if you add some impact ratings the color will change, then save and close the form, reopen and the color formatting is lost
Dropbox - BIA Impacts for forum.pdf
Any help appreciated
Thanks
E

I lost my saved email file when I upgraded to Mountain Lion. How can I get it back?, I lost my saved email file when I upgraded to Mountain Lion. How can I get it back?

I lost my saved email file when I ugraded to Mountain Lion today. How can I get it back?? It has email messages dating back several years.

do you have a time machine backup or any other device that contains the emails you are now missing?
if so you can get them back that way. otherwise there isn't a way to retrieve them from the mac if they are nowhere on the HD.
also check on the email website to see if the messages are still there as well.

OK, I need to be able to have a linked TOC, and also have destinations created in FM10 that will not be lost when I 1. Save the book as a PDF. then 2. need the PDF to be as small as possible, but without losing my destinations. Anyone know how to do that

OK, I need to be able to have a linked TOC, and also have destinations created in FM10 that will not be lost when I 1. Save the book as a PDF; then 2. I need the PDF to be as small as possible, but without losing my destinations. Anyone know how to do that??
I had been saving as a PDF and then reducing the size of the PDF by printing it as a PDF with a degree of image compression. I write manuals with a LOT of screen captures and line art that needs to be clear. So it is a balancing act between image clarity and PDF size. The PDFs on the web need to be smaller - sure you can undertsand.
Anyway, when I print the PDF again, I lose both my destinations and bookmarks.
Anyone know of any way to avoid that?

Control the images by creating a custom PDF Job Options and then selecting it in the PDF Job Options drop-down of the PDF setup dialog box (File > Save as PDF...)
Create the custom PDF Job Options file with Distiller. If you do not have Distiller, open the Printing Preferences of the Adobe PDF printer. Start with the Smallest File Size Job Options settings and Edit.

FIFA13, Since updating to IOS8, all cloud data has been "lost" and saved games are no longer available.

FIFA13. Since updating to IOS8 all previously saved iCloud data has been lost and I am unable to restore previously saved games. Also when saving new games they cannot be restored from iCloud. I have reinstalled ISO8 and FIFA13 but this does not fix the issue.

Same problem here. No saved files, saving is not possible and or doesn't work. iCloud is useless in this case.
I see it as an EA issue. The way they work is disabling certain feature to push users towards new versions of the game.
Money is everything, they don't care about their users and this problem will never be fixed, such a shame!

Disappearing color profile when saved for the Web

Hello.
I have a problem with the “Save for the Web” results using Photoshop CS6 running on Win 7 x64.
My photos are already in 8 bits and in sRGB and when I save for the Web I check the option “embed color profile”, uncheck “convert to sRGB”, metadata to “copyright and contact info”.
When I open the resulting photos in Photoshop, everything is fine as it recognizes the embedded color profile. Same thing when I open these files in Firefox, Safari or Chrome: the colors are correct.
Now, when I right-click on a file in the Win Explorer and look its properties, the line about the color profile is blank, as if there wasn't any. This doesn't bother me but the problem appears on my Website created with Joomla and using for the display a module, Responsive Image Gallery, which creates resized copies of the photos. At this point the copies have completely lost their color profile. I entered in contact with the module's support and they assured me that it preserves the embedded profile, so I come here to gather some information about how this “Save for the Web” embeds the color profile because may be I just didn't understand how it does and if it's different from the “Save as” way.
The fact I can't see the profile through the Win Explorer makes me think Joomla's module doesn't either.

Incredible how much gballard's site is famous! Lol. I use it for a while now and checked again right now with the three Web browsers and everything is all right.
As indicated in my first post, when saving for the Web I checked the “embed color profile” option. I already resized the file and converted it in sRGB first in Photoshop.
Yes it's pretty confusing to see some software not able to see the color profile when the file is saved with that option.
To illustrate, here are three screenshots from Windows' file browser => right-ckick on the file => properties => details:
Opening that “saved for the Web” file in PS, it's ok, the CP is recognized.
Opening it directly (from the file browser => “open with”) in Web browsers: ok in Firefox, Safari and Chrome (CP recognized in all).
Copying that file in my working site on localhost (no modification), integer it in Joomla's module gallery (which is CP aware) and then opening my site on localhost with Web browsers: ok in Firefox (because it considers a non-tagged file by default as beeing sRGB), NOT OK in Safari neither in Chrome.
Now, if I do the same with the “Save as” version of the file with embedded sRGB CP:
PS: ok
Opened directly in Web browsers: ok in the three cases
Opened in Web browsers through my Joomla site on localhost: OK IN ALL THREE BROWSERS
Good point gator_soup: I'll post a bug report. I'm new here on the forum and thought Adobe's staff would post here.

Lost bookmarks saving in older versions

When using Acrobat 9, PDF Optimizer, to save to Acrobat 5.0 or 4.0 formats I lose bookmarks. They are retained if I save to Acrobat 6.0 format.

Update: When "Transparency" is checked in the PDF Optimizer options and flattening of transparent objects takes place, bookmarks are lost, regardless of which version it is optimized to, including Acrobat 9. (My previous comment was incorrect).
When I uncheck this option, bookmarks are retained. When saving to Acrobat 4.0, it indicates that flattening is required, so I lose bookmarks only when the target version is Acrobat 4.
This does not seem to be a problem in Acrobat 8 Professional and I went back to using it to generate my PDF.

InDesign Shuts Down When Saving

InDesign CS3 5.0.2
InDesign shuts down when saving a file. The ONLY time it seems to act up is when we try to save using any option except for "save a copy." There are no numbers, messages, etc. outside of the standard: "InDesign has encountered a problem and must shut down. We apologize for any inconvenience..."
When it does shut down, whatever file was open at the time is lost. Totally. I have yet to be able to locate the previous file using any means.
Has anyone else had this problem. Any fix?

Normally I would recommend replacing your preferences as a first step. I'm not sure quite how to test, though, without putting something at risk.
Maybe replace the prefs, open a new file that won't matter, save a copy, then try a save as and see what happens. You might also try turning off video hardware acceleration, but that seems tenuous, as does a bad font.
Is there a network involved, or are you working locally? If yes, what kind of network? Have you tried working locally?
If none of this has any effect you may need to reinstall, but I hate to put anyone through that pain without a better idea of what the problem is.
Peter

Characters missing when saving PDF as DOCX

Hello community,
when saving a PDF as a word file all the german "umlaute" are getting lost. Everything else workes well. Whats my mistake?
Best regards,
Stefan

You should ask in Acrobat
This forum is not about using individual programs
This forum is about the Cloud as a delivery & install process
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

EXIF lost when saving

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