Existing customer out of contract feel very let do...

I am an infinity and all package customer paying on average £65 pound per month. I am however out of contract on my you view package. So I wanted to renew my contract and add multiroom. I was informed that the new box would-be 99 pounds. No I'm a New customer I said, yes but you've already had one free box from us !!! Charming and not impressed I am now Very tempted to leave. Anyone else had this problem?

if you didn't try it before then try options team who are uk based and you may get a betetr deal  0800800030
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