Existing Photoshop CS6 Customer. Signed up for Cloud

I signed up for the cloud program today on my notebook. I'm now trying to use from my desktop. I'm only seeing a "try" or "buy" option. What should I do? Payment has processed through my creditcard. Logged in with my email and password. Lost. Help!

go here: https://creative.adobe.com/
after logging in if you fail to see your cc program(s) offered, wait one day for processing to complete on adobe's end.  if you get antsy, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html

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    Downloaded Photoshop CS6 trial, signed up for Adobe ID, now its just stuck.... the bar is not moving and under the bar it says .. " sign in with Adobe ID to continue" (although I'm signed in as my name appears at the top right corner!
    How can I download/Install it??

    Can you cancel the download?  If so please try canceling the download and initiating the download again.  When choosing a destination to download the install files too please choose the default of your user folder.
    Alternately you can follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

  • Adobe Photoshop CS6 provides no engine for debugging

    Hello,
    I've been trying to diagnose a problem with my wife's copy of CS6 Web and Design premium. Basically it's unable to run any JSX script that requires the Debug engine. I receive the error message 'Adobe Photoshop CS6 provides no engine for debugging' - trying it on Illustrator also gives a similar error. Persisting by clicking the 'play' button brings up a popup error message that says 'Unable to Run Script' or something similar.
    Note that if I hack our JSX script to bypass the debug engine it works fine - except certain PSDs will cause CS6 (and my older copy of CS4) to crash, so this is only a stopgap measure. Disabling OpenGL on CS4 seems to prevent crashing but it's not an option on the wife's copy since she's a full-time artist and I'm not.
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    This problem does NOT exist on my laptop using the same installer downloaded from Adobe.com. (I use trial version for testing, she uses her serial no.)
    Is it possible this problem persists because I uninstalled an old copy of Photoshop CS5 (standalone installation) AFTER installing CS6 Web & Design (multiple programs)?
    I've tried uninstalling and reinstalling CS6, but the problem persists.
    Please help, our jobs rely on this. >.<
    Worst case scenario I'll copy the entire install folder over from my laptop to try and fix the problem but I'd rather not have to since we're currently working in different countries and I can only use Remote Assistance to help.

    The problem is the SCRIPTS work - the debugging engine is what's missing for some reason. Even if there's a way to just cleanly uninstall everything so I can start from scratch without formatting the hard disk would be a good solution. (since apparently I think I missed some files somewhere on the last uninstall)

  • I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?

    In 2012, I bought Photoshop CS6 Extended (education edition) for Mac. Now I want to install it on my new Macbook. I have the correct serial number and product code, but I receive an error message: the software may be a false copy etc....What to do?

    Here is a copy of the error
    This means : Installation failed.
    Verification of the Adobe Software failed
    The product you want to install is no valid Adobe product and seems to be falsified.
    HUgo
    Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
    I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    Hugo please turn off your e-mail signature.
    If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files.  You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    To download a fresh copy of the installation files please see Download CS6 products.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
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    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
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  • Please direct me to the Photoshop CS6 camera raw plugin for Canon G15 digital camera

    please direct me to the Photoshop CS6 camera raw plugin for Canon G15 digital camera
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    Hi, rich_fred.
    As the Canon G15 is a very new model, support is not yet available through Camera Raw. In the meantime, try out the software that came with you camera, to see if it can export a TIF or JPEG, which should open up in Photoshop just fine.
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  • How long will the Photoshop CS6 Beta be active for?

    Hi
    I would like to know how long will the Photoshop CS6 Beta be active for. As a VFX Artist I will be testing CS6 in a production environment to improve workflow. Some of the features I want to be able to use won't happen for a few weeks yet as I'm awaiting content. I just basically would like to know that If I install CS6 now, will it expire in a few weeks or on 30 days? If it's very limited, I'd rather wait than have it expire on be before I can test it properly.
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    Mike.

    Please see FAQ post regarding beta duration
    Thanks,
    Pattie
    http://forums.adobe.com/message/4209419#4209419

  • User exist to create custom error messge for service entry sheet

    Hi,
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    Thanks,

    Hi
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  • How do I get the trial version for Photoshop CS6 extended from the Creative Cloud Trial

    Hello ...
    Plz I wanted to downlad the trial version of Photoshop CS6 Extended and I followed this link
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop&loc=en_us
    Then I chose this option : Option 2: Join Creative Cloud and download now (Recommended - it's free)
    Then the adobe application manager has been installed and the photoshop CS6 started to be installed automaticaaly and after it done , I found it the standard version not the Extended ... So how and where can I get the Extended version for both 32 bit and 64 bit?
    Your prompt reply is highly appreciated
    Thank you ....

    So if you download the trial from the trial page at http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop you get Photoshop CS6 Extended.  When you then remove the trial and reinstall from the Adobe Application Manager with your trial Creative Cloud you only see the Standard version?
    If this is so you can try reviewing your installation logs by following the steps listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.  Although your 30 day trial has already begun.  I would recommend for now you just remove the installation and install from the trial page so that you can try the extended features.

  • Existing adobe CS customer discount on creative cloud

    Hello, I just signed up for the creative cloud monthly plan of $49/mo. Right after I did I saw an ad for existing CS customers saving 65%. I have Photoshop CS 4, am I elligable? Thanks

    Hi big wave dave
    Could you please register your CS4 product to your account and then we can advise further - see Register your product
    If you have any problems with this, send me a private message with your serial number.
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  • Photoshop CS6 installation failing with Creative Cloud Subscription

    I have a Creative Cloud subscription and I am having trouble installing Photoshop CS6 with the Adobe Application Manager. The application will download but when installing it gives me an Installation Failed error with the message "The download appears corrupted. Press Cancel, wait a few minutes and try again (-60)"
    I am using a Macbook Pro 17" i7 8GB with Mac OSX 10.7.3.
    When I look at the DLM_Native.log file using the Console I get a whole bunch of errors like the following.
    [ERROR] | 7B2C1C2F-AC72-4B17-9D58-C9BC80BC9A07 |  |  |  |  |  | Checksum validation failed for segment 510
    [WARN] | 7B2C1C2F-AC72-4B17-9D58-C9BC80BC9A07 |  |  |  |  |  | Some Error has come during download operation with Error type - -60, and Error Code - 417
    I have about 60GB of free hard drive space, so I know I am not running out of space for installation.
    I do not see an alternative way of downloading other than the Adobe Application Manager. If I go to my orders page on Adobe.com and click download for Photoshop CS6 it just opens the Application Manager and begins downloading from there.
    I have downloaded and installed Illustrator and Flash Professional using the Application Manager without issue.

    Thanks for the quick response Jeff. I wonder if there's something else going on. All the other apps (Illustrator, InDesign, Dreamweaver et al) downloaded and installed to the same location (Applications folder) no problem using the application manager. When I tried to use the download manager to download Photoshop separately, the download destination was set to the desktop, while logged in with administrator privileges. The .dmg downloaded without any apparent problems but generated a checksum error warning when I tried to expand it. I tried several times, had antivirus and Little Snitch turned off, tried again after restarting etc. to no avail.
    Interestingly, my colleague experienced the exact same problems on his (Mac) system, which is running same OS.
    I got around all this by downloading Photoshop from the CS6 direct download page using the link you provided, for which many thanks.

  • Photoshop CS6 Will Not Run in Cloud

    Have 1 yr Cloud membership.  Using Windows 7.
    Have used download manager to download all the apps I want.  Most of them work OK with just signing with my adobe ID. (Acrobat, After Effects, Dreamweaver etc)
    However,  Photoshop insists on having a serial number ...instaed of just opening as a cloud authorization.
    Ive had a previous CS6 Photoshop Extended trial that I deleted in Control Panel and rebooted. 
    So I have never been able to run Photoshop Extended in the Cloud...what do I have to do?  Frustrated.
    ALSO, It seems like I saw Encore being available as part of the cloud...but it didnt show up in the download manager. 
    How can I get Encore?
    Thanks
    Suzzie

    Hi jeff,
    I am using the Adobe Applications Manager in Windows 7.
    It has installed most other cloud applications and they seem to open.
    Photoshop CS6 Extended 64 bit still refuses to take the Cloud ID sign in...and it wants a full serial number as if it were a trial.  I sign in with my pre-filled Adobe ID just prior to that step...so im expecting that everything is OK...but then it takes me to the serial number screen.  Obviously, I dont have a serial number.  So I have never been able to open Photoshop in Cloud.  I can not deactivate it because I cant open it.  I checked that my previous Photoshop trial software has been deleted again and is gone.
    Any special registry or some other tricks I need to do to make Photoshop open correctly with the Cloud ID?
    Thanks

  • Unable to choose Photoshop CS6 as default app for jpegs, Win7

    Suddenly I'm unable to choose Photoshop CS6 as the default "Open with" app in Win7 when I'm attempting to open jpegs.
    I updated Adobe Application Manager and it says Photoshop CS6 is installed and I'm able to open Photoshop CS6 without getting the "trial version" error any more -- although that was a  problem until I updated AAM.
    Len Cook

    I know exactly the problem you are having and exactly how to fix it! (For Windows 7 and possibly others) I spent an hour trying to figure it out, and it is all because of bad registry values.
    Cause:
    First off, it is caused by uninstalling a previous version of Photoshop and then installing CS6. (But lingering folders and registry values still remain)
    Symptoms:
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    Workaround: (REAL FIX)
    Click on the Start button.
    Select the search programs and files. (You may need to enable this search field if you have it disabled.)
    Type regedit (regedit.exe will appear only after typing regedit completely)
    Select regedit.exe.
    Click yes to allow access to it.
    Be very careful with the following steps as editing the registry is dangerous!!
    Navigaate to HKEY_CLASSES_ROOT\Applications\Photoshop.exe\shell\open\command
    Double click on Default.
    In the value data section you may notice a path to the previous application that doesn't exist anymore (root of problem)
    Change it to the path of CS6 folder but keep the extra characters beyond Photoshop.exe
    Hit ok. Then close out of this window.
    NOW Photoshop CS6 will appear in the list! Enjoy!

  • SSL and custom domain configuration for cloud service

    Hi,
    I am doing custom domain mapping and SSL configuration for a cloud service web role. Another important aspect is Cloud service web role uses ADFS in between for authentication.
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    http://sanganakauthority.blogspot.com/

    Hi kunal,
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    >>>The problem is, when I access the custom domain,
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    >>>Also I keep getting error of certificates stating "There is a problem with this website’s security certificate" when browser shows cloudapp.net url.
    Try to upload a valid certificate (provided by CA) to cloud service for your custom domain.
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    Fuxiang
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  • There is no change if i install a photoshop cs6 over an existing photoshop cs6

    i installed photoshop cs6 normal version a year later i bought licences photoshop cs6 extended. It works well on blank imacs but on older ones there was no change of effect specially no 3d effect are possible.

    Adobe Creative Suite Cleaner Tool
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    http://www.adobe.com/support/contact/cscleanertool.html

  • I receive the error Photoshop cs6 has stopped working for windows 7 32 bit

    I downloaded and installed cs6 for windows 7 32 bit and cant open it to use,i get the message" adobe photoshop cs6 has stopped working" I have tried different graphics drivers but still the same. My other adobe softaware works fine,IE: elements11 and lightroom4. Any ideas?

    Did you receive any error messages during the installation process?  You can check your installation log files to look for errors.  Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to locate and interpret the installation log files.

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