Exit Code 24 - Cannot install Premiere Elements 10
Having downloaded and installed premiere elements 10 i experienced problems with the program and especially the help facility which just didnt work.
I went ahead and purchased a full copy of the program in the belief that a fresh full install would resolve the problem.
However I am unable to either uninstall the faulty program or install the purchased item.
Instead it just states that photoshopserver must be stopped but even when i do this you cannot progress at all!
Any help would be much appreciated.
The installation is on an iMac running OSX Lion and everything is up to date.
I have uploaded a fault report package but have no idea how to link it with any reported error.
Exit Code 24 is all that gets reported when you have to cancel the install process which is the only option
Brian,
I appreciate the clarification. I just got confused with the terms, and needed to know more. Now things make more sense to me, though I am troubled by perhaps the way that Adobe either designed, or implemented their installer module. Usually, the only trouble that one has with an Adobe installer is something fritzed in the OS, like the MSI module in Windows (there were many problems with one - think that it was on Vista - and MS fixed that), or just plain old OE, where one tries to run the installation routine for the Functional Content (Extras), before actually installing the program. Normally, they are very good, though there was one for an update to PrPro, that had to be pulled and reworked. The update feature worked fine upon release, but when Adobe packaged that update with an installation module, things got side-ways. It was pulled, and a new, re-written one was posted to Adobe.com in about 4 working days. Otherwise, it's normally easy, quick, virtually transparent, and no one has issues - that is what makes troubleshooting installation issues so tough - most of us never encounter them, and have to rely of "fixes," that we have read about. Sounds like there is an issue here.
Again, thank you for setting me straight.
Good luck,
Hunt
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Cannot install premiere elements 10 on my new macbook pro
cannot install premiere elements 10 on my new macbook pro. keep getting exit code 7 half way through installation and disc ejects. running OS X 10.7.2 (lion). have installed acrobat reader, flash player, tried safe start mode...nothing works...HELP!
Yes ..thats the log in Library/Logs/adobe/installers/
The log is called
Adobe Premiere Elements 10 10.0 12-01-2011.log.gz
it has more entries in that one log but they relate to earlier fails and are identical each time....
there is a photoshop log in there as well (I bought the bundle) but that installed succesfully.
It clearly falls over trying to install Sonicfire pro 5 for premiere elements but WHY is the question
I really dont know what else to suggest...curious that the original poster on this thread had the same error on install as me it seems on a macbook pro
I really would like this to be sorted obviously if possible as soon as possible given I paid for t and cant use it
any other thoughts?
thanks again
Bill P
I have opened it now in console and get some more info if it helps!
EDIT..log now atached correctly
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
OSX version: 10.7.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 3759 milliseconds (3.759 seconds) DTR = 468.21 KBPS (0.457236 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 102 milliseconds (0.102 seconds) DTR = 5803.92 KBPS (5.66789 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10
Updating media info for: {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/PRE_ROYALTY_STI/PRE_ROYALTY_STI.dmg
Updating media info for: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeAPE3.101-mul/AdobeAPE3.101-mul.dmg
Updating media info for: {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Updating media info for: {0DC2163F-A772-470E-B378-62FAC3C669BF}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/LangPackfr_FR/LangPackfr_FR.dmg
Updating media info for: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_core/AdobeElements10Organizer_core.dmg
Updating media info for: {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCameraRawProfile6.0All/AdobeCameraRawProfile6.0All.dmg
Updating media info for: {43E0AD2B-0734-4B89-9102-C1C8DCB289C3}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/LangPackja_JP/LangPackja_JP.dmg
Updating media info for: {4F90C4BF-16B3-4A56-A57D-F717EB06DE99}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/Smartsound3/Sonicfire Pro 5 Support for Premiere Elements.pkg
Updating media info for: {52411D2C-81DD-442F-81C7-D867F6D73491}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/CameraRawForElements6.4All/CameraRawForElements6.4All.dmg
Updating media info for: {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/LangPackde_DE/LangPackde_DE.dmg
Updating media info for: {66662067-28E4-4A8B-8209-5D6F2B7BCF48}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_de_DE/AdobeElements10Organizer_de_DE.dmg
Updating media info for: {68FE2517-2E45-4B03-8241-D0634F43878B}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/Smartsound1/Sonicfire Pro 5 for Premiere Elements.pkg
Updating media info for: {6F3A624B-1B72-4081-96E8-23261F389C5C}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeTypeSupport10-mul/AdobeTypeSupport10-mul.dmg
Updating media info for: {721AF416-8457-4641-84EC-BABFC28EEDB8}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_ja_JP/AdobeElements10Organizer_ja_JP.dmg
Updating media info for: {8B4D3AE3-7105-4D4F-B5B9-206779005A19}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobePremiereElements10all/AdobePremiereElements10all.dmg
Updating media info for: {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/LangPacken_US/LangPacken_US.dmg
Updating media info for: {BC5880C9-E055-4E57-826A-749E79C498C2}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_en_US/AdobeElements10Organizer_en_US.dmg
Updating media info for: {BD0D6363-E961-410F-8BF4-ECD8795F3923}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCMaps3-mul/AdobeCMaps3-mul.dmg
Updating media info for: {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
Updating media info for: {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_fr_FR/AdobeElements10Organizer_fr_FR.dmg
Updating media info for: {F035E271-4179-44F6-97A8-5F464C77CB99}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/Smartsound2/Sonicfire Pro 5 Plug-in for Premiere Elements.pkg
Updating media info for: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCameraRawProfile6.0All-190511104450/AdobeCameraRawProfile6.0All-19051110 4450.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: 1 (0,1)
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: 2 (0,0)
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: 3 (0,1)
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: 3 (0,1)
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: 3 (0,1)
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: 3 (0,1)
{66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0: 4 (0,0)
{721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0: 4 (0,0)
{EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0: 4 (0,0)
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: 4 (0,0)
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: 5 (0,1)
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: 5 (0,1)
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: 5 (0,1)
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: 5 (0,1)
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: 5 (0,1)
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: 6 (1,1)
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: 7 (11,0)
{5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0: 8 (0,0)
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: 8 (0,0)
{43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0: 8 (0,0)
{0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0: 8 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Setting property "INSTALLDIR" to: /Applications
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10
Overwrite property "userASUPath" to: /Users/billpadley/Applications/Adobe/OOBE/PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 is: true
Action string for {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 is none
Value returned on lookup of payload: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 is: true
Action string for {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 is install
Value returned on lookup of payload: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0 is: true
Action string for {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0 is none
Value returned on lookup of payload: {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0 is: true
Action string for {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0 is none
Value returned on lookup of payload: {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 is: true
Action string for {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 is none
Value returned on lookup of payload: {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0 is: true
Action string for {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0 is none
Value returned on lookup of payload: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0 is: true
Action string for {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0 is none
Value returned on lookup of payload: {66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0 is: false
Action string for {66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0 is none
Payload {66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0 is: false
Action string for {721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0 is none
Payload {721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0 is: false
Action string for {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0 is none
Payload {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 is: true
Action string for {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 is none
Payload {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0 is: false
Action string for {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0 is none
Value returned on lookup of payload: {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0 is: true
Action string for {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0 is none
Value returned on lookup of payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 is: false
Action string for {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 is none
Value returned on lookup of payload: {F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0 is: false
Action string for {F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0 is none
Value returned on lookup of payload: {4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0 is: false
Action string for {4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0 is none
Value returned on lookup of payload: {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 is: true
Action string for {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 is none
Value returned on lookup of payload: {8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0 is: false
Action string for {8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0 is install
Value returned on lookup of payload: {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0 is: false
Action string for {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0 is none
Payload {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0 is: false
Action string for {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0 is none
Payload {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0 is: false
Action string for {43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0 is none
Payload {43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0 is: false
Action string for {0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0 is none
Payload {0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0 is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
[ 0] Thu Dec 1 08:55:35 2011 INFO
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Located the INSTALLDIR for payload '{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}' : '/Library/Application Support/Adobe/APE/3.101'
Initializing the INSTALLDIR with PDB data for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/CMaps/AMT/component.xml
Located the INSTALLDIR for payload '{BD0D6363-E961-410F-8BF4-ECD8795F3923}' : '/Library/Application Support/Adobe/TypeSupport/CS5/CMaps'
Initializing the INSTALLDIR with PDB data for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/AMT/component.xml
Located the INSTALLDIR for payload '{6F3A624B-1B72-4081-96E8-23261F389C5C}' : '/Library/Application Support/Adobe/TypeSupport/CS5'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{0AF29C46-6E82-4402-9019-8A6BB0F981D4}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {52411D2C-81DD-442F-81C7-D867F6D73491}
Located the INSTALLDIR for payload '{52411D2C-81DD-442F-81C7-D867F6D73491}' : '/Applications'
::START TIMER:: [System check :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
In ReinstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 1 milliseconds (0.001 seconds)
BEGIN InstallOperationsQueue Unordered operations
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0: with operation none
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0: with operation none
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0: with operation none
{66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0: with operation none
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0: with operation none
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0: with operation none
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation repair
END InstallOperationsQueue Unordered operations
[ 0] Thu Dec 1 08:55:35 2011 WARN
DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
[ 0] Thu Dec 1 08:55:35 2011 INFO
BEGIN InstallOperationsQueue Ordered operations
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation remove
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0: with operation none
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0: with operation none
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0: with operation none
{66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0: with operation none
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0: with operation none
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0: with operation none
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation remove
END InstallOperationsQueue Unordered operations
[ 0] Thu Dec 1 08:55:35 2011 WARN
DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
[ 0] Thu Dec 1 08:55:35 2011 INFO
BEGIN InstallOperationsQueue Ordered operations
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation remove
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Calling the custom action code for pre-remove for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
::START TIMER:: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}]
[ 1] Thu Dec 1 08:55:35 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
Effective AdobeCode for: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} is {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
CustomizedPatch property not found in database
Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}.db
[ 1] Thu Dec 1 08:55:42 2011 INFO
Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}.db
[ 1] Thu Dec 1 08:55:43 2011 INFO
Physical payload uninstall result:0
[ 0] Thu Dec 1 08:55:44 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}] took 9008 milliseconds (9.008 seconds) DTR = 33639 KBPS (32.8506 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 return values 0:0
Calling the custom action code for post-remove for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0
Pushed the payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 into the operation queue
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Calling the custom action code for pre-repair for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
::START TIMER:: [Payload Operation :{3F023875-4A52-4605-9DB6-A88D4A813E8D}]
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
[ 2] Thu Dec 1 08:55:44 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Effective AdobeCode for: {3F023875-4A52-4605-9DB6-A88D4A813E8D} is {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCameraRawProfile6.0All/AdobeCameraRawProfile6.0All.dmg
[ 2] Thu Dec 1 08:55:48 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirR8n3zSHz/Install.db
[ 2] Thu Dec 1 08:55:56 2011 INFO
Completing installation for payload at /private/tmp/.tempdirR8n3zSHz/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{3F023875-4A52-4605-9DB6-A88D4A813E8D}.db
[ 2] Thu Dec 1 08:55:57 2011 INFO
Physical payload repair result:0
[ 0] Thu Dec 1 08:55:57 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{3F023875-4A52-4605-9DB6-A88D4A813E8D}] took 13039 milliseconds (13.039 seconds) DTR = 419.051 KBPS (0.409229 MBPS)
Updating driver data - Action: Add driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 0KB
User specified overrideFile:
Successfully updated the csu inventory for {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Calling the custom action code for pre-install for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
::START TIMER:: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}]
[ 3] Thu Dec 1 08:55:57 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[ 3] Thu Dec 1 08:55:59 2011 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdirvAYuQxFR/Install.db
[ 3] Thu Dec 1 08:57:03 2011 INFO
Completing installation for payload at /private/tmp/.tempdirvAYuQxFR/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}.db
[ 0] Thu Dec 1 08:57:03 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}] took 66058 milliseconds (66.058 seconds) DTR = 5581.03 KBPS (5.45023 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 return values 0:0
Calling the custom action code for post-install for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0
Initializing the INSTALLDIR with PDB data for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Located the INSTALLDIR for payload '{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}' : '/Library/Application Support/Adobe/APE/3.101'
Calling the custom action code for pre-repair for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
::START TIMER:: [Payload Operation :{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}]
Initializing the INSTALLDIR with PDB data for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Located the INSTALLDIR for payload '{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}' : '/Library/Application Support/Adobe/APE/3.101'
[ 3] Thu Dec 1 08:57:03 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Effective AdobeCode for: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} is {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeAPE3.101-mul/AdobeAPE3.101-mul.dmg
[ 3] Thu Dec 1 08:57:05 2011 INFO
Beginning installation for payload at /private/tmp/.tempdird2bonzBY/Install.db
[ 3] Thu Dec 1 08:57:10 2011 INFO
Completing installation for payload at /private/tmp/.tempdird2bonzBY/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:57:10 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}] took 7009 milliseconds (7.009 seconds) DTR = 9926.1 KBPS (9.69345 MBPS)
[ 0] Thu Dec 1 08:57:11 2011 INFO
User specified overrideFile:
Successfully updated the csu inventory for {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0 return values 0:0
Calling the custom action code for post-repair for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0
Initializing the INSTALLDIR with PDB data for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/CMaps/AMT/component.xml
Located the INSTALLDIR for payload '{BD0D6363-E961-410F-8BF4-ECD8795F3923}' : '/Library/Application Support/Adobe/TypeSupport/CS5/CMaps'
Calling the custom action code for pre-repair for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
::START TIMER:: [Payload Operation :{BD0D6363-E961-410F-8BF4-ECD8795F3923}]
Initializing the INSTALLDIR with PDB data for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/CMaps/AMT/component.xml
Located the INSTALLDIR for payload '{BD0D6363-E961-410F-8BF4-ECD8795F3923}' : '/Library/Application Support/Adobe/TypeSupport/CS5/CMaps'
[ 3] Thu Dec 1 08:57:11 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {BD0D6363-E961-410F-8BF4-ECD8795F3923}
Effective AdobeCode for: {BD0D6363-E961-410F-8BF4-ECD8795F3923} is {BD0D6363-E961-410F-8BF4-ECD8795F3923}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCMaps3-mul/AdobeCMaps3-mul.dmg
[ 3] Thu Dec 1 08:57:12 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirOxR0ypEv/Install.db
[ 3] Thu Dec 1 08:57:13 2011 INFO
Completing installation for payload at /private/tmp/.tempdirOxR0ypEv/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{BD0D6363-E961-410F-8BF4-ECD8795F3923}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:57:14 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{BD0D6363-E961-410F-8BF4-ECD8795F3923}] took 3005 milliseconds (3.005 seconds) DTR = 4754.74 KBPS (4.6433 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0
Initializing the INSTALLDIR with PDB data for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}' : '/Applications'
Calling the custom action code for pre-repair for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
::START TIMER:: [Payload Operation :{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}]
Initializing the INSTALLDIR with PDB data for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}' : '/Applications'
[ 3] Thu Dec 1 08:57:14 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: ModifyThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Modify Thirdparty payload
Repairing third party payload with source: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
Repairing third party payload
Running the application : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
command line arguments in order are : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
command line arguments in order are : appVersion=3.5.23
command line arguments in order are : appId=chc
command line arguments in order are : pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
command line arguments in order are : installerArg1=-silent
command line arguments in order are : installerArg2=-eulaAccepted
command line arguments in order are : installerArg3=AdobeHelp.air
Third party application output:
Third party payload completed. Testing return code: 0
[ 0] Thu Dec 1 08:57:15 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 7 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}] took 1003 milliseconds (1.003 seconds) DTR = 6033.9 KBPS (5.89248 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0, value of local var is -1
Calling the custom action code for post-repair for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0
Initializing the INSTALLDIR with PDB data for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/AMT/component.xml
Located the INSTALLDIR for payload '{6F3A624B-1B72-4081-96E8-23261F389C5C}' : '/Library/Application Support/Adobe/TypeSupport/CS5'
Calling the custom action code for pre-repair for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
::START TIMER:: [Payload Operation :{6F3A624B-1B72-4081-96E8-23261F389C5C}]
Initializing the INSTALLDIR with PDB data for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/AMT/component.xml
Located the INSTALLDIR for payload '{6F3A624B-1B72-4081-96E8-23261F389C5C}' : '/Library/Application Support/Adobe/TypeSupport/CS5'
[ 3] Thu Dec 1 08:57:15 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {6F3A624B-1B72-4081-96E8-23261F389C5C}
Effective AdobeCode for: {6F3A624B-1B72-4081-96E8-23261F389C5C} is {6F3A624B-1B72-4081-96E8-23261F389C5C}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeTypeSupport10-mul/AdobeTypeSupport10-mul.dmg
[ 3] Thu Dec 1 08:57:17 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirEQQpK2C1/Install.db
Completing installation for payload at /private/tmp/.tempdirEQQpK2C1/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{6F3A624B-1B72-4081-96E8-23261F389C5C}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:57:17 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{6F3A624B-1B72-4081-96E8-23261F389C5C}] took 2004 milliseconds (2.004 seconds) DTR = 600.798 KBPS (0.586717 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Calling the custom action code for pre-repair for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
::START TIMER:: [Pre payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
In PrePayloadReinstallProc
CUSTOM ACTION: Opening PDB Session
CUSTOM ACTION: Uninstall ElementsOrganizerSyncAgent | Supressing error messages
CUSTOM ACTION: Getting List of Installed Payloads.
CUSTOM ACTION: Iterate through Installed Payload IDs
CUSTOM ACTION: Entry for Elements 10 Organizer Found, looking up installdir
/Applications
CUSTOM ACTION: Closing syncengine
"/Applications/Adobe Elements 10 Organizer.app/Contents/MacOS/ElementsOrganizerSyncAgent.app/Contents/MacOS/ElementsOrgani zerSyncAgent" -uninstall -silent
[ 0] Thu Dec 1 08:57:19 2011 INFO
ZERO RETURNED
CUSTOM ACTION: Closing AutoAnalyzer
"/Applications/Adobe Elements 10 Organizer.app/Contents/ElementsAutoAnalyzer.app/Contents/MacOS/ElementsAutoAnalyzer" -uninstall
[ 0] Thu Dec 1 08:57:24 2011 INFO
CUSTOM ACTION: Closing PDB Session
Custom action return code: 0
:: END TIMER :: [Pre payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 7038 milliseconds (7.038 seconds) DTR = 379.085 KBPS (0.3702 MBPS)
::START TIMER:: [Payload Operation :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
[ 4] Thu Dec 1 08:57:24 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
Effective AdobeCode for: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} is {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_core/AdobeElements10Organizer_core.dmg
[ 4] Thu Dec 1 08:57:26 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirpyLJxY0T/Install.db
[ 4] Thu Dec 1 08:58:36 2011 INFO
Evaluating condition# 1(Seq 5834)
Condition failed(Seq 5834)
[ 4] Thu Dec 1 08:58:40 2011 INFO
Completing installation for payload at /private/tmp/.tempdirpyLJxY0T/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}.db
[ 4] Thu Dec 1 08:58:58 2011 INFO
Physical payload repair result:0
[ 0] Thu Dec 1 08:58:59 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 94090 milliseconds (94.09 seconds) DTR = 425.507 KBPS (0.415535 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0
::START TIMER:: [Post payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
In PostPayloadReinstallProc
CUSTOM ACTION: Begin Extracting Organizer AdobeCode
CUSTOM ACTION: Extracted Organizer AdobeCode
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
CUSTOM ACTION: Master PCD exists
CUSTOM ACTION: Updating Key in Master PCD
CUSTOM ACTION: Key updated successfully
CUSTOM ACTION: Now getting the LEID
ElementsOrganizer-EMT10-Mac-GM
CUSTOM ACTION: Closing Master PCD
CUSTOM ACTION: Cache PCD exists
CUSTOM ACTION: Adding Key to Cache
CUSTOM ACTION: Added EULA Acceptance keys
CUSTOM ACTION: Added EULA Language keys
CUSTOM ACTION: Closing Cache PCD
CUSTOM ACTION: Function start, to copy customevents.dat file from previous install
CUSTOM ACTION: customevents.dat file found
CUSTOM ACTION: Directory already exists
CUSTOM ACTION: File Copied
Custom action return code: 0
:: END TIMER :: [Post payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 41 milliseconds (0.041 seconds) DTR = 97.561 KBPS (0.0952744 MBPS)
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Calling the custom action code for pre-repair for payload {BC5880C9-E055-4E57-826A-749E79C498C2}
::START TIMER:: [Payload Operation :{BC5880C9-E055-4E57-826A-749E79C498C2}]
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
[ 2] Thu Dec 1 08:58:59 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {BC5880C9-E055-4E57-826A-749E79C498C2}
Effective AdobeCode for: {BC5880C9-E055-4E57-826A-749E79C498C2} is {BC5880C9-E055-4E57-826A-749E79C498C2}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_en_US/AdobeElements10Organizer_en_US.dmg
[ 2] Thu Dec 1 08:59:00 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirdajeVrxW/Install.db
Completing installation for payload at /private/tmp/.tempdirdajeVrxW/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{BC5880C9-E055-4E57-826A-749E79C498C2}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:59:01 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{BC5880C9-E055-4E57-826A-749E79C498C2}] took 2009 milliseconds (2.009 seconds) DTR = 549.527 KBPS (0.536648 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0
Calling the custom action code for pre-install for payload {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}
::START TIMER:: [Payload Operation :{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}]
[ 2] Thu Dec 1 08:59:01 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[ 2] Thu Dec 1 08:59:02 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirMCaWhpjq/Install.db
[ 2] Thu Dec 1 08:59:03 2011 INFO
Completing installation for payload at /private/tmp/.tempdirMCaWhpjq/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}.db
[ 0] Thu Dec 1 08:59:04 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}] took 3002 milliseconds (3.002 seconds) DTR = 1794.8 KBPS (1.75274 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0 return values 0:0
Calling the custom action code for post-install for payload {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0
Initializing the INSTALLDIR with PDB data for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{0AF29C46-6E82-4402-9019-8A6BB0F981D4}' : '/Applications'
Calling the custom action code for pre-repair for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
::START TIMER:: [Payload Operation :{0AF29C46-6E82-4402-9019-8A6BB0F981D4}]
Initializing the INSTALLDIR with PDB data for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{0AF29C46-6E82-4402-9019-8A6BB0F981D4}' : '/Applications'
[ 3] Thu Dec 1 08:59:04 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: ModifyThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Modify Thirdparty payload
Repairing third party payload with source: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Repairing third party payload
Running the application : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
command line arguments in order are : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
command line arguments in order are : -silent
command line arguments in order are : AdobePhotoshopDotcomInspirationBrowser.air
[ 3] Thu Dec 1 08:59:11 2011 INFO
Third party application output: failed due to bad configuration
Third party payload completed. Testing return code: 0
[ 0] Thu Dec 1 08:59:12 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 7 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0AF29C46-6E82-4402-9019-8A6BB0F981D4}] took 8009 milliseconds (8.009 seconds) DTR = 522.912 KBPS (0.510656 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0, value of local var is -1
Calling the custom action code for post-repair for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0
Calling the custom action code for pre-install for payload {68FE2517-2E45-4B03-8241-D0634F43878B}
::START TIMER:: [Payload Operation :{68FE2517-2E45-4B03-8241-D0634F43878B}]
[ 3] Thu Dec 1 08:59:12 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: InstallThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installing third party payload
Running Apple Package : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/Smartsound1/Sonicfire Pro 5 for Premiere Elements.pkg
[ 3] Thu Dec 1 08:59:21 2011 INFO
installer: Package name is Sonicfire Pro 5 for Premiere Elements
installer: Installing at base path /
installer:PHASE:Preparing for installation…
installer:PHASE:Preparing the disk…
installer:PHASE:Preparing Sonicfire Pro 5 for Premiere Elements…
[ 3] Thu Dec 1 08:59:22 2011 INFO
installer:%97.750000
installer: The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.)
[ 3] Thu Dec 1 08:59:25 2011 ERROR
DW006: Apple Package failed to install successfully.
[ 3] Thu Dec 1 08:59:25 2011 INFO
Third party payload completed. Testing return code: 1
[ 0] Thu Dec 1 08:59:26 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{68FE2517-2E45-4B03-8241-D0634F43878B}] took 14015 milliseconds (14.015 seconds) DTR = 451.516 KBPS (0.440934 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {68FE2517-2E45-4B03-8241-D0634F43878B} -
I cannot install Premiere Elements 10 onto IOS 10.9.2
I keep getting this error when I try to load Premiere Elements 10 onto my MacBook Pro with IOS 10.9.2:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failureMarkT1
Please look at the following Adobe document on instructions for installing Premiere Elements 10 on Mac.
http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html
Please let us know if any or all of the details in that document helped you to resolve your installation issue.
Looking forward to your results.
Thank you.
ATR -
Error code when installing Premiere Elements
Hello -- I tried to install Premiere Elements 9 (haven't gotten around to it until now) and I got the following. The disk won't install and I have re-started my system twice. Both times my MacBook "spits out" the disk and I get this error message:
Could you please let us know the exact error message that you get while installing PSE 9. Also, if possible please atach the error screenshot along with the system details.
Try to copy the contents of the disk to the desktop and try installing it from there and check if that helps. -
Cannot install premiere elements on new mac mini?
I have installed photoshop elements 10 and updated the software. Premiere elements 10 gets an error message on install. this is the crash code for reading the error message that was sent to support 00-41590-174127012012. please help. Mac mini is at osx10.7.2
Photoboy51 after reviewing your installation log I believe your difficulties can be resolve by completing the steps listed in Updated installation instructions | Premiere Elements 10 | Mac OS. Please feel free to respond to this thread if you have any questions about the steps listed within the document.
-
Error installing Premiere Elements 10
The install always dies at 51% and gives me the following error. Any ideas?
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failedHi,
Please follow the instructions mentioned in this document Cannot install Premiere Elements 10 on Mac OS and let us know if the issue persists after troubleshooting.
Thanks -
How do I install Premiere Elements 9 on my iMac?
I cannot install Premiere Elements 9 on my new iMac from the DVDs I own and successfully used to install Premiere Elements 9 on my old PC with Windows 7. The DVD auto-ejects and I get 5 warnings ("WARNING; Payload cannot be installed due to dependent operation failure") and 16 error messages of various cryptic content.
I successfully installed Photoshop Elements 9 from the second DVD. Note that the installation process for Premiere Elements 9 did not request a serial number.Bob
Disc 2 Mac. This is Premiere Elements 9 Mac Content and does not require or ask for a serial number. As I have said, you do not install the Premiere Elements 9 Mac Content until after you have installed Premiere Elements 9 Mac program from Disc 1 Mac. If you have not installed the Premiere Elements 9 Mac program, you do not install Premiere Elements 9 Mac Content yet.
Both Photoshop Elements 9 Mac and Premiere Elements 9 Mac programs are installed from Disc 1 Mac, one at a time and each have its own unique serial number. These serial numbers are found as stickers on the back of the plastic case that house the 4 disc set.
There is no Photoshop Elements 9 Mac Content disc. Its content comes within the installation of the program. I have never run into the situation where Content disc asked for a serial number.
Just a point of clarification on what I wrote in post 1...I have cited Disc 1, 2, 3, and 4. In reality, the discs read as follows
Disc 1 Mac. For Photoshop Elements 9 and Premiere Elements 9 programs on Mac.
Disc 2 Mac For Premiere Elements 9 Content Mac...to be used only after the program is installed from Disc 1.
Disc 1 Windows. For Photoshop Elements 9 and Premiere Elements 9 programs on Windows.
Disc 2 Windows. For Premiere Elements 9 Content Windows...to be used only after the program is installed from Disc 1.
Bottom Line:
You need a unique serial number for each of Premiere Elements 9 and Photoshop Elements 9. Do you have them?
But, remember...
Photoshop Elements 9 Mac and Photoshop Elements 9 Windows have the same serial number
and
Premiere Elements 9 Mac and Premiere Elements 9 Windows have the same serial number which is different for that used by Photoshop Elements.
Do you have these serial numbers? If so, use Disc 1 Mac to try to install Premiere Elements 9 on your iMac with your purchased Premiere Elements 9 serial number. I cannot assure the compatibility of Premiere Elements 9 Mac with your iMac but those considerations go beyond an installation considerations.
Please review and consider. I hope that you are OK with the details.
ATR -
Error when installing premiere elements 10
I am receiving the above error message when attempting to install Premier elements. I have seen other posts on this but no direct response. please assist.
Hi,
Apologies for the delay in response.
I presume that you are trying the installation on a Mac.
If you are still having the same issue installing Premiere elements 10, the instructions in this document will help resolve them :Cannot install Premiere Elements 10 on Mac OS.
Thanks -
Error Installing Premiere Elements 9 - Exit Code 7
Hi, I'm trying to install Premiere Elements 9 on a Mac (running 10.6.4), but it always comes up with an error, and the program can't be installed. Last time I tried it got to about 95% but then gave me this error:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 3 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: File/Folder does not exist at /Volumes/PRE9 PSE9/Adobe Premiere Elements 9/payloads/AdobeElements9Organizer/oem/ols
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe Premiere Elements 9_LangPacken_US: Install failed
ERROR: - Adobe Premiere Elements 9: Failed due to Language Pack installation failure
I've tried this four or five times, and I always get exactly the same error. The only help the installer offered was "Please try restarting your system and try again." and all I could find on Adobe Support was "Install under Safe Boot Mode", which I tried, and it still failed.
Does anyone have any ideas whatsoever as to what I can do to actually get this installed?
Thank you very much in advance, anyone who can help!I've never seen so many error codes related to language, jobbo! That's very strange.
Meantime, I've loaded Premiere Elements and run it on a couple of Macs, and it usually loads right up and runs beautifully. There does seem to be a conflict with Bridge sometimes, but I'm not sure if that's the case here or not.
It might be worth contacting Adobe's tech support. (You find contact information under the Contact button at the top of this page.) And, when you do, ASK FOR A MANAGER, don't just talk to whoever answers the phone. Most of the guys on the phones are just working from scripts and KB articles. If you can get a manager on the line, he and she will work through your unique situation.
Meantime, I'll keep my eyes open for solutions.
(BTW, I'm assuming you're using at least OSX 10.4 on at least a dual-core Intel processor.) -
After I purchased pselements 12 and premiere elements 12 I downloaded and installed pselements 12 but I cannot find how to download and install premiere elements 12 because that window has disappeared and I can't get back to it. How do I download and install premiere elements 12? where is it? how can I find it?
rachif
I am assuming that the purchase and download is from Adobe. You should find the information that you seek under My Orders at http://www.adobe.com after you sign in (as per John's link).
However, if you have difficulties in going that route, please contact Adobe via Adobe Chat to discuss your order under the topic of Orders, Refunds, and Exchanges. To do that, click on the following link, and, when it opens, make sure that the topic is set at "Orders, Refunds, and Exchanges", click on the statement "Still need help? Contact us." to bring up the Adobe Chat.
Contact Customer Care
Please let us know the outcome.
Thank you.
ATR -
Error installing Premiere Elements 10 on Mac OS X
Error when installing Premiere Elements 10 on MacBook Air; Mac OS X 10.7.4. Installation fails. How to fix this:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 9 error(s), 9 warning(s)
WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failedHi ,
We really apologize for all the inconvenience which has caused you.
I am sorry DerekKoehl I don't see anything actionable within the summary you have posted. Please follow the steps listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html to manually review your installation logs.
In the meanwhile if these steps doesnt resolve your issues you can contact Adobe support by following the link below:
http://helpx.adobe.com/contact/
Thanks
Mandhir -
I cannot install Photoshop Elements 11
I have Photoshop Elements 9 and have no problem with that. I needed to upgarde because I have bought a Nikon D600 and need to support RAW files. I keep getting error messages as follows:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 17 error(s), 1 warning(s)
----------- Payload: {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C} Adobe Photoshop Elements 11 11.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Fonts/BickhamScriptPro-Regular.otf" Error 0(Seq 1754)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1754)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 11/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure
I have tried deleting all previous Photoshop file and also trashing the Adobe file in Library/Application Support, both as suggest elsewhere but with no joy. Can anyone help?Nothing here works. During the course of this I have had to reinstall the OS and this did not help either! I am thinking about asking for my money back and finding another way of editing my RAW files!.
Regards
Peter
Date: Sat, 20 Jul 2013 05:36:51 -0700
From: [email protected]
To: [email protected]
Subject: I cannot install Photoshop Elements 11
Re: I cannot install Photoshop Elements 11
created by Ned Murphy in Downloading, Installing, Setting Up - View the full discussion
See the following:
Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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Msiexec error when installing Premiere Elements
I had a very disappointing time with support and still cannot install my new copy of PS Premiere Elements.
I downloaded the softare. Installed the PS Elements. It was smooth.
I then tried to install Premiere Elements and it does not work.
When I started the .exe it asked for a place to extract files. I did this. Then it tried to install. But after a while I get this box with the msiexec commands listed in it. Eg.
Windows ® Installer. V 3.01.4001.5512
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Etc etc etc.
And then finished with an error that it was not installed.
I then manually clicked on setup.exe I then got a screen asking for language, but then I get a windows showing again options for using msiexec command.
When I try using the Adobe Premiere Elements 10.msi then i get an error
Adobe Premiere Elements 10 - Setup
Install Adobe Premiere Elements 10 using the setup.exe in the root folder.
I called support. They had me extract files into a folder off of eg C:\PS
I did this. Started the setup.exe, Same error as above msiexec.
He then had me install it with the runas administrator. I tried same error.
He then told me to create a new account on the computer with admin privileges. I didn’t really like this, but I did this . And restarted the setup but still same msexec error.
The support person said it was an admin error. Sadly I think he is wrong, he just read the message and quickly gave the first thing he could think of. I asked him why he felt that, and he said based on the error. However sadly I don’t believe he is understanding the “error” He saw the words “Administrative install - Installs a product on the network” (see above) and quickly said oh its an admin problem. I didn’t realize at the time that this is not really an error message regarding the administrator, but just the output of a badly formed command, with a default output of a badly formed command.
Let me explain..
What I believe is that somehow the script that is running the install is trying to run the msexec program and the output is simply the output of the msexec program when the parameters are not right. In fact if you open a dos prompt and type msiexec you get the exact same output. The error is not really an error but just the output like any other of a command with no perimeters. Like if you type defrag or copy from the command prompt with out the right parameters. The command gives a response. For some reason the support person saw the word “administrator” and quickly jumped to the conclusion oh its an administrator issue that was the error. The support person kept asking me if that was all and was definitely trying to get rid of me. It quite frankly was very disappointing that he didn’t know this how to resolve the issue and just wanted me to go away.
Can anyone tell me how to install this program. I am on a domain and have both domain and local passwords. Im using windows XP.
By the way I tried using
ok, i fnally was able to extract the files, enter serial numbers, and run the program, I'm testing the program now
the problem is adobe's fault, a faulty script or something on the dvd.
in my situation, to get this program installed, i decided to do the following:
1) optional: copy the install dvd to hard drive.
2) locate the adobe premiere elements 10.msi file.
3) type in msiexec /a "adobe premiere elements 10.msi" /qb TARGETDIR="C:\tempfolder"
to unpacked the msi archive.
4) go into the c:\tempfolder/programfiles/Adobe
5) optional: copy or move the Adobe Premiere Elements 10 folder into your c:\Program Files\Adobe folder so it sits with the rest of your adobe programs
6) you have to make your own desktop icon
7) when you go into the premiere elements folder click on Adobe Premiere Elements.exe to start the program
8) it may tell you to download the Adobe Application Manager from http://www.adobe.com/go/applicationmanager
so download it if necessary. the ApplicationManager2.0_all.exe file will silently install.
this does work HOWEVER, it doesnt really install it with all the registry etc. and doesnt integrate it into the PSE. So I dont think this is really the right option.
Oviously it should install properly. (thanks anyway)Thanks Jeff for helping.
The version of the install software is definetely 32 bit. eg its PremiereElements_10_LS15_win32.exe with the corresponding win32 zipped file.
BTW the fact that I can extract the files and then run the program as a stand alone program means I think? that it is the right version and can run on this computer. Its obviously an install issue it seems.
The version of XP i have is XP prof sp3 version 5.1 build 2600.xpsp_sp3_gdr.101209-1647
Based on your comment regarding the install version, I found and downloaded the 4.5 version of the msiexec software. Tried to install the PE again and got the same error ... EXCEPT that now the output comes from the 4.5 version instead of the previous version. eg.
Windows ® Installer. V 4.5.6001.22159
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
etc etc.
So obvously the new installer got installed, but still the install process doenst work.
Any further ideas. -
I installed premiere elements but i cannot open it. i get a message saying that the program is initializing but it wont open. it is a new program. i uninstalled and reinstalled it twice with the same result.
if you see an error message, post a screenshot (if it's in english) or a quote of it (if it's not).
otherwise, reset your preferences -
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails, uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. -
Cannot install Photoshop Elements 10.
Cannot install Photoshop Elements 10.
I had the trial of Photoshop Elements 10, but uninstalled it a few days before trying this install.
I’m trying to install Photoshop Elements 10 but when I run setup it wants to uninstall it first and it fails to do that, stopping with “Error 1402 – Could not open key”. It then rolls back the install and ends. I purchased the boxed bundled version of Photoshop Elements 10 and Premiere Elements 10. How can I get it to install without trying to uninstall first, as it is not really installed anymore?I have Windows Pro 64-bit.
I have gotten past the problem of it wanting to uninstall first. The install proceeds as it should until it is almost done then I get an error and it rolls back. The error is:
Error 1402 could not open key. UNKNOWN\components\da42bc89bf25f5bd0af18c3b9b1a1ee8\9fa945eeaaf84854382bce1fcbd91cff
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