Exit Code 24 issue

I can not install C5.5 Design Premium on new computer (windows 7 professional).  I keep getting Exit code 24 message.  What does this mean?  Why will it not install? Can someone please give me a clear and detailed answer.  Thanks.

Please try the following steps if someone is facing this issue
- Run the CS cleaner tool ( not required if you have some programs already installed)
- Enable The root user in MAC
give read/write permissions to the below locations:
/Applications/Adobe*
/Applications/Utilities/Adobe*
/Library/Application Support/Adobe*
/Library/Application Support/FLEXnet Publisher/
/Library/Preferences/
/Library/Preferences/FLEXnet Publisher/
/Users/[user]/Library/Application Support/Adobe*
/Users/[user]/Library/Caches/Adobe*
/Users/[user]/Library/Caches/com.adobe*
/Users/[user]/Library/Preferences/Adobe*
Don't worry if couple of them are not there in the system
- Verify and then Repair Disk Permisssions
- In case if it doesnot work then restart the system and Boot in the Safe Mode
- run the install again and it should work

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    ( HRESULT = 0x0 ) - DriversCallback
    2014-12-08 08:51:25, Info                  DISM   DISM Driver Manager: PID=1580     Driver Package 'D:\_SMSTaskSequence\Packages\PSS00A89\15CBA2EA-EE6D-408B-B19F-AB36F67E7B78\mesrle.inf'
    ( HRESULT = 0x0 ) - DriversCallback
    2014-12-08 08:51:25, Info                  DISM   DISM Driver Manager: PID=1580 Installing driver package 'D:\_SMSTaskSequence\Packages\PSS00A89\15CBA2EA-EE6D-408B-B19F-AB36F67E7B78\mesrl.inf'
    to the currently offline OS ... ( HRESULT = 0x0 ) - DriversCallback
    2014-12-08 08:51:25, Info                  DISM   DISM Driver Manager: PID=1580 Imported 'D:\_SMSTaskSequence\Packages\PSS00A89\15CBA2EA-EE6D-408B-B19F-AB36F67E7B78\mesrl.inf'
    to offline driver store at 'D:\Windows\System32\DriverStore\FileRepository\mesrl.inf_amd64_neutral_229186b6de98a42e\mesrl.inf'. ( HRESULT = 0x0 ) - DriversCallback
    2014-12-08 08:51:25, Info                  DISM   DISM Driver Manager: PID=1580 Driver package 'D:\_SMSTaskSequence\Packages\PSS00A89\15CBA2EA-EE6D-408B-B19F-AB36F67E7B78\mesrl.inf'
    installed! ( HRESULT = 0x0 ) - DriversCallback
    2014-12-08 08:51:25, Info                  DISM   DISM Driver Manager: PID=1580 Successfully marked devices for reinstall! ( HRESULT = 0x0 ) - DriversCallback
    2014-12-08 08:51:25, Info                  DISM   DISM Driver Manager: PID=1580 Installing driver package 'D:\_SMSTaskSequence\Packages\PSS00A89\15CBA2EA-EE6D-408B-B19F-AB36F67E7B78\mesrle.inf'
    to the currently offline OS ... ( HRESULT = 0x0 ) - DriversCallback
    2014-12-08 08:51:25, Info                  DISM   DISM Driver Manager: PID=1580 Imported 'D:\_SMSTaskSequence\Packages\PSS00A89\15CBA2EA-EE6D-408B-B19F-AB36F67E7B78\mesrle.inf'
    to offline driver store at 'D:\Windows\System32\DriverStore\FileRepository\mesrle.inf_amd64_neutral_0899484a86551e82\mesrle.inf'. ( HRESULT = 0x0 ) - DriversCallback
    2014-12-08 08:51:25, Info                  DISM   DISM Driver Manager: PID=1580 Driver package 'D:\_SMSTaskSequence\Packages\PSS00A89\15CBA2EA-EE6D-408B-B19F-AB36F67E7B78\mesrle.inf'
    installed! ( HRESULT = 0x0 ) - DriversCallback
    2014-12-08 08:51:25, Info                  DISM   DISM Driver Manager: PID=1580 Successfully marked devices for reinstall! ( HRESULT = 0x0 ) - DriversCallback
    2014-12-08 08:51:25, Info                  DISM   DISM Driver Manager: PID=1580 Installed '2' drivers. ( HRESULT = 0x0 ) - DriversCallback
    2014-12-08 08:51:25, Info                  DISM   DISM Driver Manager: PID=1580 RETURN InstallDriversOffline (0) ( HRESULT = 0x0 ) - DriversCallback
    2014-12-08 08:51:25, Info                  DISM   DISM Driver Manager: PID=1580 Attempting to delete [{bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/system32/config/SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\UnattendSettings\PnpUnattend] registry key. - CDriverManager::Internal_DoUnattendCleanup
    2014-12-08 08:51:25, Info                  DISM   DISM Driver Manager: PID=1580 Successfully deleted [{bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/system32/config/SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\UnattendSettings\PnpUnattend] registry key. - CDriverManager::Internal_DoUnattendCleanup
    2014-12-08 08:51:25, Info                  DISM   DISM Image Session: PID=1580 Disconnecting the provider store - CDISMImageSession::Final_OnDisconnect
    2014-12-08 08:51:25, Info                  DISM   DISM Provider Store: PID=1580 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider
    2014-12-08 08:51:25, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/System32/config/SOFTWARE
    2014-12-08 08:51:25, Info                  CBS    Failed to unload offline registry: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/System32/config/SOFTWARE,
    the client may still need it open. [HRESULT = 0x80070005 - E_ACCESSDENIED]
    2014-12-08 08:51:25, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/System32/config/SYSTEM
    2014-12-08 08:51:25, Info                  CBS    Failed to unload offline registry: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/System32/config/SYSTEM,
    the client may still need it open. [HRESULT = 0x80070005 - E_ACCESSDENIED]
    2014-12-08 08:51:25, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/System32/config/SECURITY
    2014-12-08 08:51:25, Info                  CBS    Failed to unload offline registry: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/System32/config/SECURITY,
    the client may still need it open. [HRESULT = 0x80070005 - E_ACCESSDENIED]
    2014-12-08 08:51:25, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/System32/config/SAM
    2014-12-08 08:51:25, Info                  CBS    Failed to unload offline registry: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/System32/config/SAM, the
    client may still need it open. [HRESULT = 0x80070005 - E_ACCESSDENIED]
    2014-12-08 08:51:25, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/System32/config/COMPONENTS
    2014-12-08 08:51:25, Info                  CBS    Failed to unload offline registry: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/System32/config/COMPONENTS,
    the client may still need it open. [HRESULT = 0x80070005 - E_ACCESSDENIED]
    2014-12-08 08:51:25, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/System32/config/DEFAULT
    2014-12-08 08:51:25, Info                  CBS    Failed to unload offline registry: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/System32/config/DEFAULT,
    the client may still need it open. [HRESULT = 0x80070005 - E_ACCESSDENIED]
    2014-12-08 08:51:25, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Users/default/ntuser.dat
    2014-12-08 08:51:25, Info                  CBS    Failed to unload offline registry: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Users/default/ntuser.dat, the client
    may still need it open. [HRESULT = 0x80070005 - E_ACCESSDENIED]
    2014-12-08 08:51:25, Info                  CBS    Unloading offline registry hive: {bf1a281b-ad7b-4476-ac95-f47682990ce7}D:/Windows/system32/smi/store/Machine/schema.dat
    2014-12-08 08:51:25, Info                  DISM   DISM Package Manager: PID=1580 Finalizing CBS core. - CDISMPackageManager::Finalize
    2014-12-08 08:51:25, Info                  DISM   DISM Provider Store: PID=1580 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider
    2014-12-08 08:51:25, Info                  DISM   DISM Provider Store: PID=1580 Found the OSServices.  Waiting to finalize it until all other providers are unloaded.
    - CDISMProviderStore::Final_OnDisconnect
    2014-12-08 08:51:25, Info                  DISM   DISM Provider Store: PID=1580 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider
    2014-12-08 08:51:25, Info                  DISM   DISM Provider Store: PID=1580 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider
    2014-12-08 08:51:25, Info                  DISM   DISM Provider Store: PID=1580 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider
    2014-12-08 08:51:25, Info                  DISM   DISM Provider Store: PID=1580 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider
    2014-12-08 08:51:25, Info                  DISM   DISM Provider Store: PID=1580 Found the PE Provider.  Waiting to finalize it until all other providers are
    unloaded. - CDISMProviderStore::Final_OnDisconnect
    /SaiTech

  • Installation Issue with Dreamweaver. (Error 1935, Exit code 7)

    Hey there,
    So I've been googling my little heart away for 8 hours now and I haven't found any results.
    I'm installing on a x64 Win 7 system. From my googling I found out that the relevant part of the installation log is:
    Feature: Microsoft_VC80_ATL_x86_
    Action 19:23:42: PublishProduct. Publishing product information
    [     808] Tue May 15 19:23:43 2012  INFO
    Error 1935.An error occurred during the installation of assembly component {97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}. HRESULT: 0x800736CC.
    Action ended 19:23:43: InstallFinalize. Return value 3.
    Here is the in-installer error logs
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 19 error(s), 19 warning(s)
    WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
    WARNING: OS requirements not met for {A1BC7068-C1BA-410F-8B9A-DB807C803DE2}
    WARNING: OS requirements not met for {C79312BD-3E76-4474-A10C-1435D1856A4B}
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: MsiConfigureProductEx failed with error: 1603
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe Media Player: Install failed
    ERROR:  - SiteCatalyst NetAverages: Install failed
    ERROR:  - Microsoft_VC80_ATL_x86: Install failed
    ERROR:  - DeviceCentral_DeviceCentral3LP-en_US: Install failed
    ERROR:  - AdobeHelp: Install failed
    ERROR:  - Adobe ReviewPanel CS5: Install failed
    ERROR:  - CSXS Story Extension: Install failed
    ERROR:  - Adobe Linguistics CS5: Install failed
    ERROR:  - DeviceCentral: Failed due to Language Pack installation failure
    ERROR:  - Adobe CSXS Extensions CS5: Install failed
    ERROR:  - Creative Suite 5 Design Premium: Install failed
    ERROR:  - HIL Help Search: Install failed
    ERROR:  - Adobe Dreamweaver CS5: Failed due to Language Pack installation failure
    ERROR:  - Adobe Dreamweaver CS5_AdobeDreamweaver11en_USLanguagePack: Install failed
    ERROR:  - Adobe Extension Manager CS5: Install failed
    ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed
    ERROR:  - Adobe AIR: Install failed
    I've already tried installing it while in safe mode, repairing my .NET Framework, and sfc / scannow.
    Anybody have any ideas?
    Edit: added in-install log

    Hi Vikas... can you help me with this error... i was trying to install dreamweaver w no success..
    ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Archivos de programa\Adobe Dreamweaver CS6\Adobe Dreamweaver CS6\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Microsoft Visual C++ 2010 Redistributable Package (x86): Install failed

  • Lightroom installation issue: Exit Code 7

    When trying to install I get this error code:
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR: DW006 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: AdobeLightroom5CCMPkg-mul 5.2.0.0 {4b06fc24-6249-4c57-9830-6008a3ce9a80} -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1
    Any suggestions?
    Thank you,
    Tifani

    Try http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Which operating system?

  • CS3 InDesign & Illustrator Install Exit Code 7; Other CS3 Apps Install Fine

    I feel like I'm beating a dead horse... (no offence to horse lovers out there - it's just an expression)
    I'm having trouble performing an silent install of the CS3 suite from a network share on Windows 7.  I've read through a number of posts on here, one of which was a 3 page post on this issue where Mac & Win 7 users alike posted failures, successes and how they got there, and another about removing the OS check feature from the application.proxy.xml file (which didn't work for me; unless I did something wrong...?)  Unfortunately for me after trying much of what was suggested, I'm still facing a brick wall.
    All these machines are Core 2 Duo's clocked at no less than 2.2GHz, have 4GB of RAM, have over 100GB of free disk space and are running fully updated/patched installations of Windows 7 32-bit (x86) with Office 2007 Enterprise.
    When I try to install the suite silently it fails with 'Exit Code: 7', which according to the CS3_Deployment.pdf means "Unable to complete the silent workflow."  If I take out the "--mode=silent" switch, the GUI launches and installs fine.  I took a look at the compressed log file & searched for "Return value 3", "ERROR" and "FATAL" for clues, but its vague and nondescript.  I didn't copy/paste the entire log in this post for brevity's sake, but you can check it out here:
    Condensed Version: http://pastebin.com/eFKpe9wK
    Unabridged Version: http://pastebin.com/MQDeQZmF
    Instead, however, I do want to touch on just a few things from the log:
    [    9660] Thu Dec 02 07:08:13 2010  INFO
    BEGIN Setting requested payload actions
    [    9660] Thu Dec 02 07:08:13 2010 DEBUG
    Setting action for {AC76BA86-1033-0000-7760-000000000003} Adobe Acrobat 8 Professional (At install, older versions get upgraded) per deployment file.
    Setting action for {7BB7F66A-D798-45A3-A383-0727FB1EBF8E} Adobe Flash Video Encoder per deployment file.
    Setting action for {abd781e6-d5ca-45aa-a5f7-f64799eb1c04} Adobe Version Cue CS3 Server per deployment file.
    Setting action for {00E5C764-9525-44C3-8404-712AD06AE12A} Adobe Dreamweaver CS3 per deployment file.
    Setting action for {3BC8460B-085E-47F3-9C62-8FFCBAF11D78} Adobe Flash CS3 per deployment file.
    Setting action for {C4519961-AC64-4565-B3AF-9050296B5D5A} Adobe Illustrator CS3 per deployment file.
    [    9660] Thu Dec 02 07:08:13 2010  INFO
    Selection of payload {C4519961-AC64-4565-B3AF-9050296B5D5A} Adobe Illustrator CS3 is forbidden by the policy.
    [    9660] Thu Dec 02 07:08:13 2010  WARN
    Error setting action for {C4519961-AC64-4565-B3AF-9050296B5D5A} Adobe Illustrator CS3:
    Localization: missing stringID "locPayloadSelectSystemRequirement" for en_US in C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804\resources\main.xml
    system check
    The minimum system requirements listed below are needed in order to run Adobe Illustrator CS3 and are not met.
    - Windows XP Service Pack 2 and greater
    - Windows Vista
    [    9660] Thu Dec 02 07:08:13 2010 DEBUG
    Setting action for {24D77A7C-E10B-4057-9974-FAB8BFDAC853} Adobe InDesign CS3 per deployment file.
    [    9660] Thu Dec 02 07:08:13 2010  INFO
    Selection of payload {24D77A7C-E10B-4057-9974-FAB8BFDAC853} Adobe InDesign CS3 is forbidden by the policy.
    [    9660] Thu Dec 02 07:08:13 2010  WARN
    Error setting action for {24D77A7C-E10B-4057-9974-FAB8BFDAC853} Adobe InDesign CS3:
    Localization: missing stringID "locPayloadSelectSystemRequirement" for en_US in C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804\resources\main.xml
    system check
    The minimum system requirements listed below are needed in order to run Adobe InDesign CS3 and are not met.
    - Windows XP Service Pack 2 and greater
    - Windows Vista
    [    9660] Thu Dec 02 07:08:13 2010 DEBUG
    Setting action for {30C4B843-28DA-466F-AFCA-CB0ED153C826} Adobe Photoshop CS3 per deployment file.
    [    9660] Thu Dec 02 07:08:13 2010  INFO
    Selection of payload {30C4B843-28DA-466F-AFCA-CB0ED153C826} Adobe Photoshop CS3 is forbidden by the policy.
    [    9660] Thu Dec 02 07:08:13 2010  WARN
    Error setting action for {30C4B843-28DA-466F-AFCA-CB0ED153C826} Adobe Photoshop CS3:
    Localization: missing stringID "locPayloadSelectSystemRequirement" for en_US in C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804\resources\main.xml
    system check
    The minimum system requirements listed below are needed in order to run Adobe Photoshop CS3 and are not met.
    - Windows XP Service Pack 2 and greater
    - Windows Vista
    [    9660] Thu Dec 02 07:08:13 2010 DEBUG
    Setting action for {7005ECBC-F54B-42FD-81E4-934BC43FA329} Adobe Creative Suite 3 Design Premium per deployment file.
    PayloadPolicyNode.SetAction: IY->IY for {7005ECBC-F54B-42FD-81E4-934BC43FA329} Adobe Creative Suite 3 Design Premium
    [    9660] Thu Dec 02 07:08:13 2010  INFO
    END Setting requested payload actions
    [    9660] Thu Dec 02 07:08:13 2010  WARN
    Some payload actions specified in the deployment file could not be applied.
    ...snip - snip...
    [    9660] Thu Dec 02 07:08:17 2010  INFO
    Checking bootstrapper progress
    Ran uninstall for the bootstrapper due to an exception
    [    9660] Thu Dec 02 07:08:17 2010 FATAL
    Exception: Payload actions could not be set. Search the log for "BEGIN Setting requested payload actions" for details.
    Exit code: 7
    [    9660] Thu Dec 02 07:08:17 2010  INFO
    I've got some initial questions that pertain to what's in the log file:
    The areas in bold:  Since the same install also fails on Windows XP machines, what does this mean exactly?
    The areas in italics: Can anyone expand on what that means?
    The underlined areas: What 'Policy' is this referring to: Setup's own internal policy (like the OS check) or something else?
    Here's what I've done so far:
    Went through the 'Run a silent installation of Adobe Creative Suite 3' document
    Went through the 'Troubleshoot installation with install logs | CS3, CS4' document
    Used the Adobe Support Advisor to go through the logs, but it always says that no problems are found.
    Recreated the install & uninstall XML files, twice, via the "setup.exe --record=1" method for each application & the entire suiteNot that I think this is important, but I was never prompted to enter a serial number when creating the .XML files.
    Renamed the XML files for each application (e.g.: Photoshop-install.xml; CS3Suite-install.xml; Flash-remove.xml etc.)
    Copied the XML files to a common folder on a network share (e.g.: \\path\to\Adobe\Design Premium CS3\Adobe CS3\XMLs)
    Created install batch files for each application, including the suite, that install via the following command"\\path\to\Adobe\Design Premium CS3\Adobe CS3\Setup.exe" --mode=silent --deploymentFile="\\path\to\Adobe\Design Premium CS3\Adobe CS3\XMLs\Photoship-install.xml"
    Tried the installs with & without the "--skipProcessCheck=1" switch but there's no change.
    No applications are running during the installs.
    Verified my application.xml.override file was in \\path\to\Adobe\Design Premium CS3\Adobe CS3\payloads\AdobeDesignSuitePremiumen_US_Volume
    Verified I didn't have any strange characters in my application.xml.override fileI deleted and manually retyped all double quotes just to be sure.
    I noticed that the "installSourcePath" property in the install.xml files created point to a local location rather than, what I would expect to be, the installation source folder where I copied the contents of the DVD to.  On a whim I changed it to point to the copied DVD files but that didn't seem to help either so I changed it back.
    FROM: <Property name="installSourcePath">C:\Program Files\Common Files\Adobe\Installers\498b43b77cac072081a5692bfc52804</Property>
    TO: <Property name="installSourcePath">\\path\to\Adobe\Design Premium CS3\Adobe CS3</Property>
    Aside from Acrobat Reader 9.4.0, Adobe Flash Player 10 (ActiveX & Plugin) and maybe Shockwave 11, these machines never previously had any other Adobe products installed.
    For what its worth, uninstalling Acrobat Reader 9.4.0 doesn't seem to help either.  I didn't try removing Flash Player or Shockwave [yet].
    Using the install XML files I created via "setup.exe --record=1", when I run installs for the individual applications silently [via batch files] one at a time, all applications install fine except for Illustrator and InDesign: Exit Code 7.
    This may further help suggest my application.xml.override file is fine.
    Even more interesting is that I get the same error on Windows XP and Windows 7 machines alike.  (See the image below taken from an XP machine; the same happens on Windows 7 machines so it doesn't appear this problem is OS specific.)
    Other than removing Flash Player, Shockwave and ripping out our Anti-Virus solution (Sophos), which is going to be difficult, is there anything I've missed?
    Anyone have suggestions on why Illustrator and InDesign don't install?

    I spoke with Adobe Support today and was directed to this support article:
    CPSID_84332 - http://kb2.adobe.com/cps/843/cpsid_84332.html
    Although this article speaks to CS5 installations, even though I thought I made it clear that I was working with CS3, I decided to give it a shot anyway.
    The first comment passively suggests troubleshooting [all] "install errors using Creative Suite 5 install logs", which links you to CPSID_84451 - http://kb2.adobe.com/cps/844/cpsid_84451.html.  But again, its CS3 I'm having trouble with and I've already linked, what I believe to be, a more appropriate CS3 [and CS4] log troubleshooting document in my first post.
    Step 1 requires restarting "your computer in a minimized state before running the installer." - This isn't at all optional nor ideal when we're talking about silent installations, especially when they can take place in the middle of the day - its highly distruptive, or deployments in general.  Plus, I'm not interested in developing a package that will perform the steps outlined and then undo everything.  Its important to note that this isn't a one-off problem: every machine that needs to have CS3 installed experiences this problem.  But for what its worth:
    I did as instructed in the troubleshooting documentation but it didn't work.
    No other applications fail to install, and all but these lone Adobe CS3 apps install fine; what gives?
    Step 2 is to perform a repair installation of the Windows Installer.  (FYI: Windows 7 ships with 5.0, my version is 5.0.7600.16385, and for the record there doesn't seem to be a redistributable download available at this time.)  I can't use this as part of my silent installation package because it calls you to run `sfc /scannow` which is time consuming and, if something is found, often requires a reboot.  Fortunately for me, "Windows Resource Protection did not find any integrity violations."
    Step 3 is to preinstall Adobe Air and the AdobeHelp payloads:
    AIR isn't part of the CS3 DVD, it has to be downloaded & installed silently (via -silent -eulaAccepted if you don't have the redistributable package); this was done but didn't help.
    There isn't an 'AdobeHelp' payload, only 'AdobeHelpViewerAll', which will not allow a manual instalation so I can't do that.
    In summary, these tips unfortunately did not solve the problem.

  • Job scheduling error : The return value was unknown. The process exit code was -1073741819. The step failed.

    I am working in Sqlserver 2008 R2, SSIS 64 bit version
    I am getting the below  error while scheduling the job in the development server  Database. 
    The return value was unknown.  The process exit code was -1073741819.  The step failed.
    The SSIS front end execution runs fine.
    Have anyone  faced this issue before?

    Hi Venkat,
    If you already changed to 64bit and still doesn't work then create proxy account.. 
    To create a proxy account
    In Object Explorer, expand a server.
    Expand SQL Server Agent.
    Right-click Proxies and select New Proxy.
    On the General page of the New Proxy Account dialog, specify the proxy name, credential name, and
    description for the new proxy. Note that you must create a credential first before you create a proxy if one is not already available. For more information about creating a credential, see How
    to: Create a Credential (SQL Server Management Studio) or CREATE CREDENTIAL (Transact-SQL).
    Check the appropriate subsystem for this proxy.
    On the Principals page, add or remove logins or roles to grant or remove access to the proxy account.
    Thanks

  • System.Exception: An error occurred during the Microsoft VSTO Tools 4.0 install (exit code was -2146762485).

    I have been trying to install a piece of software on 2 Windows 7 PCS called Rightfax...during installing I get the error below;
           System.Exception: An error occurred during the Microsoft VSTO Tools 4.0 install (exit code was -2146762485).
    It then gives me an error log of ;
    2015-04-23 14:43:03Z: Error: Unexpected problem occurred in task worker
           System.Exception: An error occurred during the Microsoft VSTO Tools 4.0 install (exit code was -2146762485).
              at CommonInstall.Tasks.InstallTask.LaunchInstall(String friendlyName, String exe, String args, Int32[] exitCodesToIgnore)
              at CommonInstall.Tasks.InstallVSTO.OnRun(ITaskFeedback feedback)
              at TaskWizard.Task.Run(ITaskFeedback feedback, Boolean recurse)
              at TaskWizard.TaskWorker.RunTasks()
              at TaskWizard.TaskWorker.OnDoWork(DoWorkEventArgs e)
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              at CommonInstall.Tasks.InstallTask.LaunchInstall(String friendlyName, String exe, String args, Int32[] exitCodesToIgnore)
              at CommonInstall.Tasks.InstallVSTO.OnRun(ITaskFeedback feedback)
              at TaskWizard.Task.Run(ITaskFeedback feedback, Boolean recurse)
              at TaskWizard.TaskWorker.RunTasks()
              at TaskWizard.TaskWorker.OnDoWork(DoWorkEventArgs e)
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              at CommonInstall.Tasks.InstallTask.LaunchInstall(String friendlyName, String exe, String args, Int32[] exitCodesToIgnore)
              at CommonInstall.Tasks.InstallVSTO.OnRun(ITaskFeedback feedback)
              at TaskWizard.Task.Run(ITaskFeedback feedback, Boolean recurse)
              at TaskWizard.TaskWorker.RunTasks()
              at TaskWizard.TaskWorker.OnDoWork(DoWorkEventArgs e)
              at CommonInstall.PreparationWorker.OnDoWork(DoWorkEventArgs e)
              at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
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    2015-04-23 14:44:06Z: Info: Page changed from 'ResultPage' to 'none' driven by result 'Next' and exception 'none'
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    2015-04-23 14:44:06Z: Info: Exitcode = 0
    2015-04-23 14:44:06Z: Info: Logging ended.
    I have installed this software succesfully on other machines previously.....

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    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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    HERE to participate the survey.

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    [Tue Jun 24 10:29:13 2014] ---------------------------------------------------------
    [Tue Jun 24 10:29:13 2014] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
    [Tue Jun 24 10:29:13 2014] ---------------------------------------------------------
    [Tue Jun 24 10:29:13 2014] Win OS Version: 6.1
    [Tue Jun 24 10:29:13 2014] Cleaner Tool version        : 3.0.0.37
    [Tue Jun 24 10:29:13 2014] Cleanup source directory    : E:\Software\AdobeRemover
    [Tue Jun 24 10:29:13 2014] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
    [Tue Jun 24 10:29:13 2014] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
    [Tue Jun 24 10:29:13 2014] [AdobeCommon]            : C:\Program Files (x86)\Common Files\Adobe
    [Tue Jun 24 10:29:13 2014] [AdobeCommon_x64]        : C:\Program Files\Common Files\Adobe
    [Tue Jun 24 10:29:13 2014] [UserRoamingAppData]        : C:\Users\oc-jjust17\AppData\Roaming
    [Tue Jun 24 10:29:13 2014] [UserLocalAppData]        : C:\Users\oc-jjust17\AppData\Local
    [Tue Jun 24 10:29:13 2014] [StartMenu]                : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    [Tue Jun 24 10:29:13 2014] [System32Folder]            : C:\windows\system32
    [Tue Jun 24 10:29:13 2014] [SharedApplicationData]    : C:\ProgramData
    [Tue Jun 24 10:29:17 2014] Language selected: English
    [Tue Jun 24 10:29:17 2014] Displaying the Adobe End User License Agreement
    [Tue Jun 24 10:29:17 2014] Please enter (y) for Yes or (n) for No.
    [Tue Jun 24 10:29:23 2014] Choose any one from the options below :
    [Tue Jun 24 10:29:23 2014] 1.  CS3, CS4
    [Tue Jun 24 10:29:23 2014] 2.  CS5
    [Tue Jun 24 10:29:23 2014] 3.  Flash Player
    [Tue Jun 24 10:29:23 2014] 4.  Quit
    [Tue Jun 24 10:29:23 2014] Choice :>
    [Tue Jun 24 10:29:31 2014] User selected: CS5
    [Tue Jun 24 10:29:31 2014] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20140624T102931\pdb.db"
    [Tue Jun 24 10:29:31 2014] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20140624T102931\Media_db.db"
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    [Tue Jun 24 10:29:31 2014] Opened MediaDB database connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Tue Jun 24 10:29:31 2014] List of products installed on this machine
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    [Tue Jun 24 10:29:40 2014] User selected: 'Clean All'
    [Tue Jun 24 10:29:40 2014] WARNING : All the CS5 products and installer related data will be REMOVED from the machine. Do you want to continue..
    [Tue Jun 24 10:29:40 2014] Please enter (y) for Yes or (n) for No. :>
    [Tue Jun 24 10:29:46 2014] Please wait for Cleaner tool to finish........
    [Tue Jun 24 10:29:46 2014] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
    [Tue Jun 24 10:29:46 2014] :: Cleaning-up left over inventories ::
    [Tue Jun 24 10:29:46 2014] Inventory: 'AdobeApplicationManager-1.0' Type: SelfUpdate, Action: NoDelete
    [Tue Jun 24 10:29:46 2014] Inventory: 'uninstallts', Type: RIBS, Action: Delete
    [Tue Jun 24 10:29:46 2014] Deleting folder: C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\uninstallts
    [Tue Jun 24 10:29:46 2014] ERROR: Exception while removing folder. Ensure files/folder exists and are not locked; then manually remove: C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\uninstallts
    [Tue Jun 24 10:29:46 2014] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: False
    [Tue Jun 24 10:29:46 2014] ::Start:: Removing AUM contents
    [Tue Jun 24 10:29:46 2014] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:AdobeAAMUpdater-1.0
    [Tue Jun 24 10:29:46 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Tue Jun 24 10:29:46 2014] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:ADOBE_UPDATER_STARTUP_UTILITY
    [Tue Jun 24 10:29:46 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Tue Jun 24 10:29:46 2014] Deleting scheduled task : AdobeAAMUpdater-1.0-GBN-oc-jjust17
    [Tue Jun 24 10:29:46 2014] Executing command: schtasks /delete /TN "AdobeAAMUpdater-1.0-GBN-oc-jjust17" /F
    [Tue Jun 24 10:29:47 2014] ERROR: The system cannot find the file specified.
    [Tue Jun 24 10:29:47 2014] Deleting scheduled task : AdobeUpdater Task-GBN-oc-jjust17
    [Tue Jun 24 10:29:47 2014] Executing command: schtasks /delete /TN "AdobeUpdater Task-GBN-oc-jjust17" /F
    [Tue Jun 24 10:29:47 2014] ERROR: The system cannot find the file specified.
    [Tue Jun 24 10:29:47 2014] Deleting folder: C:\Users\oc-jjust17\AppData\Local/Adobe/AAMUpdater/1.0
    [Tue Jun 24 10:29:47 2014] ::Finish:: Removing AUM contents
    [Tue Jun 24 10:29:47 2014] ::Start:: Removing OOBE
    [Tue Jun 24 10:29:47 2014] Executing command "taskkill /F /FI "IMAGENAME eq AAM Updates Notifier.exe""
    [Tue Jun 24 10:29:47 2014] INFO: No tasks running with the specified criteria.
    [Tue Jun 24 10:29:47 2014] Deleting folder: C:\Program Files (x86)\Common Files\Adobe/OOBE
    [Tue Jun 24 10:29:47 2014] Deleting folder: C:\Program Files (x86)\Common Files\Adobe/AAMUpdaterInventory/1.0
    [Tue Jun 24 10:29:47 2014] Folder does not exist: C:\Program Files (x86)\Common Files\Adobe/AdobeApplicationManager
    [Tue Jun 24 10:29:47 2014] ::Finish:: Removing OOBE
    [Tue Jun 24 10:29:47 2014] Removing content of Product : CS5Installer, Version : CS5
    [Tue Jun 24 10:29:47 2014] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
    [Tue Jun 24 10:29:47 2014] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Tue Jun 24 10:29:47 2014] Folder does not exist: C:\Users\oc-jjust17\AppData\Local\Adobe\OOBE
    [Tue Jun 24 10:29:47 2014] Folder does not exist: C:\ProgramData\Adobe\SLStore_v1
    [Tue Jun 24 10:29:47 2014] Folder does not exist: C:\Users\oc-jjust17\AppData\Local\Adobe\AAMUpdater\1.0
    [Tue Jun 24 10:29:47 2014] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
    [Tue Jun 24 10:29:47 2014] All the CS5 products and CSInstaller files have been removed.
    [Tue Jun 24 10:29:47 2014] Action : Created the C:\Program Files (x86)\Common Files\Adobe\backup20140624T102931 folder as backup of PDB and MediaDB for this session.
    [Tue Jun 24 10:29:47 2014] LOG FILE SAVED TO: C:\Users\oc-jjust17\Adobe CS5 Cleaner Tool.log
    [Tue Jun 24 10:29:47 2014] Cleanup Script Completed With ERRORS!
    [Tue Jun 24 10:29:47 2014] Check the end of the log file for list of errors
    [Tue Jun 24 10:29:47 2014]
    [Tue Jun 24 10:29:47 2014] *-*-*-*-*-*-* ::START:: - SUMMARY OF ERRORS *-*-*-*-*-*-*
    [Tue Jun 24 10:29:46 2014] ERROR: Exception while removing folder. Ensure files/folder exists and are not locked; then manually remove: C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\uninstallts
    [Tue Jun 24 10:29:47 2014] *-*-*-*-*-*-* :: END :: - SUMMARY OF ERRORS *-*-*-*-*-*-*
    [Tue Jun 24 10:29:47 2014] ---------------------------------------------------------
    [Tue Jun 24 10:29:47 2014] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
    [Tue Jun 24 10:29:47 2014] ---------------------------------------------------------
    Restarted the computer and re-installed the entire Adobe Suite but received the same error message again. Adobe Flash professional runs fine also, so from what I have read at Installation error DW050, DW020 | CS5.5 | Windows the adobe flash player error is irrelevant.

    Exit Code: 6, Exit Code: 7
    Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    for information on how to review your installation logs - Troubleshoot with install logs | CS5, CS5.5, CS6 -
    http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

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