Exit code 7 on photoshop CS5
hi,
i tend to have the same problem as many people on the forum,
but since i can't find my problem i thought i'd post my own discussion.
I installed the master collection succesfully, except for photoshop
i get an exit code 7 problem on this install, any help/ideas?
best regards
Xander Savenberg
yeah,
i did manage to install it before you commented the last time, but
i forgot to reply, sorry.
i just removed everything connected to photoshop and adobe, and started a fresh install
this worked perfectly fine.
grtz
Xander Savenberg
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Exit Code: 6, Ps Cs5 trial install.
hi, ive downloaded the trial of Photoshop Cs5 but it wont install, i get to about 10% in the install and then i get "Exit Code: 6".
ill begin with my system specs:
(Swedish language) Windows 7 Ultimate 64-bit
Intel Core 2 Duo E6600 @ 2.40GHz 2.39GHz
4GB Ram
Ati Radeon x1950xTx
Asus P5B deluxe motherboard
1680x1050 Acer P223w screen.
i've cleaned my regestry for problems with "Glarysoft Regestry repair", disabled my ESET NOD32 anti-vir, ran the setup as Administrator, choose to install as trial but i get to about 10% and i get Exit Code: 6.
this is what the log file said:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 58 error(s), 58 warning(s)
WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-en_GB: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failed
Help would be much appriciated
/AndreasHere's m system info: Adobe Photoshop Version: 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch]) x32
Operating System: Windows 7 64-bit
Version: 6.1
System architecture: Intel CPU Family:6, Model:15, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 1828 MHz
Built-in memory: 3070 MB
Free memory: 1458 MB
Memory available to Photoshop: 2556 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: False.
OpenGL Crash File: Not Detected.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 8600M GT/PCI/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1440
Video Card Number: 1
Video Card: NVIDIA GeForce 8600M GT
Driver Version: 8.17.11.9716
Driver Date: 20100316000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1440 x 900 x 4294967296 colors
Video Card Caption: NVIDIA GeForce 8600M GT
Video Card Memory: 256 MB
Serial number: Tryout Version
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\
Temporary file path: C:\Users\PHILIP~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 462.7G, 382.8G free
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2010/03/10-08:31:04 61.423599 61.423599
adbeape.dll Adobe APE 2010/02/23-12:40:58 61.421986 61.421986
AdobeLinguistic.dll Adobe Linguisitc Library 5.0.0
AdobeOwl.dll Adobe Owl 2010/03/29-17:44:28 3.0.91 61.425789
AdobeOwlCanvas.dll Adobe Owl Canvas 3.0.68 61.2954
AdobePDFL.dll PDFL 2010/03/04-10:02:26 61.281542 61.281542
AdobePIP.dll Adobe Product Improvement Program 5.0.0.2021
AdobeXMP.dll Adobe XMP Core 5.0 61.134777
AdobeXMPFiles.dll Adobe XMP Files 5.0 61.134777
AdobeXMPScript.dll Adobe XMP Script 5.0 61.134777
adobe_caps.dll Adobe CAPS 3,0,116,0
adobe_OOBE_Launcher.dll Adobe OOBE Launcher 1.0.0.64 (BuildVersion: 1.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
AFlame.dll AFlame 2010/02/23-17:27:33 61.421976 61.421976
AFlamingo.dll AFlamingo 2010/02/23-17:27:33 61.421978 61.421978
AGM.dll AGM 2010/03/10-08:31:04 61.423599 61.423599
ahclient.dll AdobeHelp Dynamic Link Library 1,5,0,30
aif_core.dll AIF 2.0 53.422628
aif_ogl.dll AIF 2.0 53.422628
amtlib.dll AMTLib 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
amtservices.dll AMTServices 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) 1.000000
ARE.dll ARE 2010/03/10-08:31:04 61.423599 61.423599
asneu.dll AsnEndUser Dynamic Link Library 1, 7, 0, 1
AXE8SharedExpat.dll AXE8SharedExpat 2010/02/23-17:27:33 61.421978 61.421978
AXEDOMCore.dll AXEDOMCore 2010/02/23-17:27:33 61.421978 61.421978
Bib.dll BIB 2010/03/10-08:31:04 61.423599 61.423599
BIBUtils.dll BIBUtils 2010/03/10-08:31:04 61.423599 61.423599
boost_threads.dll DVA Product 5.0.0
cg.dll NVIDIA Cg Runtime 2.0.0015
cgGL.dll NVIDIA Cg Runtime 2.0.0015
CoolType.dll CoolType 2010/03/10-08:31:04 61.423599 61.423599
data_flow.dll AIF 2.0 53.422628
dvaadameve.dll DVA Product 5.0.0
dvacore.dll DVA Product 5.0.0
dvaui.dll DVA Product 5.0.0
ExtendScript.dll ExtendScript 2010/03/05-08:21:15 61.423205 61.423205
FileInfo.dll Adobe XMP FileInfo 5.0 61.134777
icucnv36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
icudt36.dll International Components for Unicode 2009/06/17-13:21:03 Build gtlib_main.9896
image_flow.dll AIF 2.0 53.422628
image_runtime.dll AIF 2.0 53.422628
JP2KLib.dll JP2KLib 2010/02/24-17:43:58 61.131544 61.131544
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2, 0, 1, 11
MPS.dll MPS 2010/02/24-17:43:58 61.421978 61.421978
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.4927
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.4926
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.4927
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.4926
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.4927
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.4926
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS5 CS5
Plugin.dll Adobe Photoshop CS5 CS5
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (32 bit) 2.0.0.746
PSArt.dll Adobe Photoshop CS5 CS5
PSViews.dll Adobe Photoshop CS5 CS5
SCCore.dll ScCore 2010/03/05-08:21:15 61.423205 61.423205
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
tbb.dll Threading Building Blocks 2, 1, 2009, 0201
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 1.0.0.64 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 1.0.0.64
WRServices.dll WRServices Thursday January 21 2010 12:13:3 Build 0.11423 0.11423
wu3d.dll U3D Writer 9.3.0.113
Installed plug-ins:
3D Studio 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Accented Edges 12.0
ADM 3.11x01
Angled Strokes 12.0
Average 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Bas Relief 12.0
BMP 12.0
Camera Raw 6.0
Chalk & Charcoal 12.0
Charcoal 12.0
Chrome 12.0
Cineon 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Clouds 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Collada 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Color Halftone 12.0
Colored Pencil 12.0
CompuServe GIF 12.0
Conté Crayon 12.0
Craquelure 12.0
Crop and Straighten Photos 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Crop and Straighten Photos Filter 12.0
Crosshatch 12.0
Crystallize 12.0
Cutout 12.0
Dark Strokes 12.0
De-Interlace 12.0
Dicom 12.0
Difference Clouds 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Diffuse Glow 12.0
Displace 12.0
Dry Brush 12.0
Embed Watermark 4.0
Entropy 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Extrude 12.0
FastCore Routines 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Fibers 12.0
Film Grain 12.0
Filter Gallery 12.0
Fresco 12.0
Glass 12.0
Glowing Edges 12.0
Google Earth 4 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Grain 12.0
Graphic Pen 12.0
Halftone Pattern 12.0
HDRMergeUI 12.0
IFF Format 12.0
Ink Outlines 12.0
JPEG 2000 2.0
Kurtosis 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Lens Blur 12.0
Lens Correction 12.0
Lens Flare 12.0
Lighting Effects 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Liquify 12.0
Matlab Operation 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Maximum 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Mean 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Measurement Core 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Median 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Mezzotint 12.0
Minimum 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
MMXCore Routines 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Mosaic Tiles 12.0
Multiprocessor Support 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Neon Glow 12.0
Note Paper 12.0
NTSC Colors 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Ocean Ripple 12.0
OpenEXR 12.0
Paint Daubs 12.0
Palette Knife 12.0
Patchwork 12.0
Paths to Illustrator 12.0
PCX 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Photocopy 12.0
Photoshop 3D Engine 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Picture Package Filter 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Pinch 12.0
Pixar 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Plaster 12.0
Plastic Wrap 12.0
PNG 12.0
Pointillize 12.0
Polar Coordinates 12.0
Portable Bit Map 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Poster Edges 12.0
Radial Blur 12.0
Radiance 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Range 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Read Watermark 4.0
Reticulation 12.0
Ripple 12.0
Rough Pastels 12.0
Save for Web & Devices 12.0
ScriptingSupport 12.0
Send Video Preview to Device 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Shear 12.0
Skewness 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Smart Blur 12.0
Smudge Stick 12.0
Solarize 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Spatter 12.0
Spherize 12.0
Sponge 12.0
Sprayed Strokes 12.0
Stained Glass 12.0
Stamp 12.0
Standard Deviation 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Sumi-e 12.0
Summation 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Targa 12.0
Texturizer 12.0
Tiles 12.0
Torn Edges 12.0
Twirl 12.0
U3D 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Underpainting 12.0
Vanishing Point 12.0
Variance 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Variations 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Video Preview 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Water Paper 12.0
Watercolor 12.0
Wave 12.0
Wavefront|OBJ 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
WIA Support 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
Wind 12.0
Wireless Bitmap 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
ZigZag 12.0
Plug-ins that failed to load: NONE
Flash:
Flash
Mini Bridge
Access CS Live
CS News and Resources
Flash
Kuler
CS Review
Installed TWAIN devices: NONE -
Exit Code 7 - PS CS5 Trial - Win7 64 bit
Have downloaded the PS CS5 trial and attempted to install as a trial - leaving CS4 in place. Install started okay and then I came back to find a BSOD. Restarted PC, checked drive - all reported okay. Have 150Gb capacity on C drive with i7 950, 12Gb RAM and ATI Radeon HD4850 video card (latest driver).
Tried to unistall via Programs & Features which reported not everything removed. Downloaded WInCS5 cleaner and that fails to run when I try it. I have tried to delete what CS5 files / folders I can see and have run ccCleaner on the registry. Rebooted and an attempted re-install fails with the same message. I have downloaded the files again to no avail.
The following line"OS requirement not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84} seems strange when viewed with the machine spec above.
Any suggestions as to how I can resolve this deadlock?
Many thanks,
DaveAnshum,
As I said in PM, many thanks for this installation / clean up. What confuses me is why I needed permissions changed as I am the only user and have admin rights under my user name? Other programmes I download run and install without issue.
It would be good to see a write up of how to manually delete programme remnants that may get left behind. For example, the installation folder on my desktop for CS5 - is that need any longer? Or can I reclaim the space?
I look forward to trying CS5 over the next days.
Thanks again,
Dave -
Exit Code 7 for cs5 "Error 1606.Could not access network location"
To resolve this issue yourself, follow these steps:
Click Start, click Run, type Regedit.exe, and then click OK.
Locate and then click the following registry subkey:HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
In the right pane, verify that the values are the same as the values in the following table. If each value matches the table, go to step 7.
For Windows XP and for Windows Server 2003
Collapse this tableExpand this table
Value name
Type
Value data
AppData
REG_EXPAND_SZ
%USERPROFILE%\Application Data
Cache
REG_EXPAND_SZ
%USERPROFILE%\Local Settings\Temporary Internet Files
Cookies
REG_EXPAND_SZ
%USERPROFILE%\Cookies
Desktop
REG_EXPAND_SZ
%USERPROFILE%\Desktop
Favorites
REG_EXPAND_SZ
%USERPROFILE%\Favorites
History
REG_EXPAND_SZ
%USERPROFILE%\Local Settings\History
Local AppData
REG_EXPAND_SZ
%USERPROFILE%\Local Settings\Application Data
Local Settings
REG_EXPAND_SZ
%USERPROFILE%\Local Settings
My Pictures
REG_EXPAND_SZ
%USERPROFILE%\My Documents\My Pictures
NetHood
REG_EXPAND_SZ
%USERPROFILE%\NetHood
Personal
REG_EXPAND_SZ
%USERPROFILE%\My Documents
PrintHood
REG_EXPAND_SZ
%USERPROFILE%\PrintHood
Programs
REG_EXPAND_SZ
%USERPROFILE%\Start Menu\Programs
Recent
REG_EXPAND_SZ
%USERPROFILE%\Recent
SendTo
REG_EXPAND_SZ
%USERPROFILE%\SendTo
Start Menu
REG_EXPAND_SZ
%USERPROFILE%\Start Menu
Startup
REG_EXPAND_SZ
%USERPROFILE%\Start Menu\programs\Startup
Templates
REG_EXPAND_SZ
%USERPROFILE%\Templates
For Windows Vista, Windows 7 and Windows Server 2008
Collapse this tableExpand this table
Value name
Type
Value data
{374DE290-123F-4565-9164-39C4925E467B}
REG_EXPAND_SZ
%USERPROFILE%\Downloads
AppData
REG_EXPAND_SZ
%USERPROFILE%\AppData\Roaming
Cache
REG_EXPAND_SZ
%USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files
Cookies
REG_EXPAND_SZ
%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Cookies
Desktop
REG_EXPAND_SZ
%USERPROFILE%\Desktop
Favorites
REG_EXPAND_SZ
%USERPROFILE%\Favorites
History
REG_EXPAND_SZ
%USERPROFILE%\AppData\Local\Microsoft\Windows\History
LocalAppData
REG_EXPAND_SZ
%USERPROFILE%\AppData\Local
My Pictures
REG_EXPAND_SZ
%USERPROFILE%\Pictures
My Music
REG_EXPAND_SZ
%USERPROFILE%\Music
My Video
REG_EXPAND_SZ
%USERPROFILE%\Videos
NetHood
REG_EXPAND_SZ
%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Network Shortcuts
Personal
REG_EXPAND_SZ
%USERPROFILE%\Documents
PrintHood
REG_EXPAND_SZ
%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
Programs
REG_EXPAND_SZ
%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
Recent
REG_EXPAND_SZ
%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Recent
SendTo
REG_EXPAND_SZ
%USERPROFILE%\AppData\Roaming\Microsoft\Windows\SendTo
Start Menu
REG_EXPAND_SZ
%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu
Startup
REG_EXPAND_SZ
%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
Templates
REG_EXPAND_SZ
%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Templates
If any Name, Type, or Value does not match the table in step 3, right-click the Value name, and then click Delete.
In the left pane, right-click User Shell Folders, point to New, click Expandable String Value, type the Name value that you want from the table in step 3, and then press ENTER.
Right-click the value that you created in step 5, click Modify, type the value in the Value data box for the Value name, and then click OK.
Locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
In the right pane, verify that the values are the same as the values in the following table. If each value matches the table, go to step 12.
For Windows XP and for Windows Server 2003
Collapse this tableExpand this table
Value name
Type
Value data
Common AppData
REG_EXPAND_SZ
%ALLUSERSPROFILE%\Application Data
Common Desktop
REG_EXPAND_SZ
%ALLUSERSPROFILE%\Desktop
Common Documents
REG_EXPAND_SZ
%ALLUSERSPROFILE%\Documents
Common Favorites
REG_EXPAND_SZ
%ALLUSERSPROFILE%\Favorites
Common Programs
REG_EXPAND_SZ
%ALLUSERSPROFILE%\Start Menu\Programs
Common Start Menu
REG_EXPAND_SZ
%ALLUSERSPROFILE%\Start menu
Common Startup
REG_EXPAND_SZ
%ALLUSERSPROFILE%\Start Menu\Programs\Startup
Common templates
REG_EXPAND_SZ
%ALLUSERSPROFILE%\Templates
For Windows Vista, Windows 7 and Windows Server 2008
Collapse this tableExpand this table
Value name
Type
Value data
{3D644C9B-1FB8-4f30-9B45-F670235F79C0}
REG_EXPAND_SZ
%PUBLIC%\Downloads
Common AppData
REG_EXPAND_SZ
%ProgramData%
Common Desktop
REG_EXPAND_SZ
%PUBLIC%\Desktop
Common Documents
REG_EXPAND_SZ
%PUBLIC%\Documents
Common Programs
REG_EXPAND_SZ
%ProgramData%\Microsoft\Windows\Start Menu\Programs
Common Start Menu
REG_EXPAND_SZ
%ProgramData%\Microsoft\Windows\Start Menu
Common Startup
REG_EXPAND_SZ
%ProgramData%\Microsoft\Windows\Start Menu\Programs\Startup
Common templates
REG_EXPAND_SZ
%ProgramData%\Microsoft\Windows\Templates
CommonMusic
REG_EXPAND_SZ
%PUBLIC%\Music
CommonPictures
REG_EXPAND_SZ
%PUBLIC%\Pictures
CommonVideo
REG_EXPAND_SZ
%PUBLIC%\Videos
If any Name, Type, or Value does not match the table in step 8, right-click the Value name, and then click Delete.
In the left pane, right-click User Shell Folders, point to New, click Expandable String Value, type the Name value that you want from the table in step 8, and then press ENTER.
Right-click the value that you created in step 10, click Modify, type the value in the Value data box for the Value name, and then click OK.
Exit Registry Editor, and then restart the computer.Remove the corrupted Reader installation using http://labs.adobe.com/downloads/acrobatcleaner.html
then download and run the installer from http://get.adobe.com/reader/enterprise/ -
Photoshop cs5 Problem- Exit Code:6
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 42 error(s), 40 warning(s)
WARNING: The payload: Adobe Photoshop CS5 Core {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-en_US: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - AdobeJRE: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failed
Windows Vista Home Basic
Service Pack 1
32-bit and 1 GB of RAM
Lots of extra space on hard drive
I've tried restarting, uninstalling everything Adobe, turning off my firewall and windows defender, disabling all my startup items, and running as administrator.
I've run out of ideas on how to fix this.
If someone has some advice I'd really appreciate it.
Thank you in advance!Photoshop CS5 is not supported by Adobe on Vista Home Basic
http://www.adobe.com/products/photoshop/photoshop/systemreqs/
Nevertheless, try
Error "Exit Code: 6" or "Exit Code: 7" when installing a Creative Suite 5 product
http://kb2.adobe.com/cps/843/cpsid_84332.html -
Exit code 6 when installing Photoshop cs5
Hi. I have been trying to install photoshop cs5 for a few days. I have a windows computer with 4gb of ram. Everytime I attempt to install my program it gets to 11% of installation then tells me there is a problem and tells me it is exit code 6. I've done a lot but nothing seems to work... any advice/tips?
Check :- http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
-
Photoshop CS5 won't install. Exit Code 6 error. Suggestions anyone?
I have recenthloy bought CS5 Master Suite. All programs installed successfully except for the one I need the most, Photoshop. Ihave tried to install it a dozen times now. Soft boot, new user, desktop folder, piece by piece, etc. FAIL. I was online with Adobe support for almost 3 hours. Fail. Any suggestions PLEASE?
(0.0115909 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 6 error(s), 1 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 2725 Unable to copy file from "/tmp/.tempdirfVdkONLv/Assets1/Application/Presets/Duotones/Duotones/PANTONE(R) Duotones/327 aqua (50%) bl 4.ADO" to "/Users/micheledurant/Desktop/Photoshop CS5/Adobe Photoshop CS5/Presets/Duotones/Duotones/PANTONE(R) Duotones/327 aqua (50%) bl 4.ADO" Error 0
ERROR: 2725 Command ARKCopyFileCommand failed.
ERROR: Payload {3E7A8DA8-0298-42F2-B927-4DB00E2F8FEE} has an action "repair" but no resultState
ERROR: The following payload errors were found during install:
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
Search the same string above to find when the error occured.
Exit Code: 6 - Silent workflow completed with errorsPuzzled Michele wrote:
-------------------------------------- Summary --------------------------------------
…ERROR: 2725 Unable to copy file from "/tmp/.tempdirfVdkONLv/Assets1/Application/Presets/Duotones/Duotones/ PANTONE(R) Duotones/327 aqua (50%) bl 4.ADO" to "/Users/micheledurant/Desktop/Photoshop CS5/Adobe Photoshop CS5/…
… [emphasis mine]
That there is a clear indication you're attempting to install to the wrong location.
Don't do that!
All Adobe applications need to be installed in the ROOT LEVEL Applications folder, not buried somewhere in your desktop or your User folder.
It's a disgrace that Adobe support was not able to tell you that right off the bat.
The Root Level is what comes immediately after the name of your hard disk. The Applications folder there is the default install location for ALL applications.
In my personal opinion, it borders on criminal negligence that the blokes in the installer team even give the user an option to install in locations other than the applications folder. If it's not a criminal act, it's—at best—a monumental stupidity.
Wo Tai Lao Le
我太老了 -
Photoshop CS5 Exit Code 7 Unable to get root from inChildPath
I downloaded the trial version 32 bit and 64 bit, to my desktop (Core I7 3.2 GHZ, 12Gb ram, Win XP Pro 64) and when installing, it doesn't get past 0%, just spits out this:
0 fatal errors, 1 error, 0 warning
Error: Unable to get root from inChildPath
Exit Code:7 Unable to complete silent workflow
I wanted to see if the install files were bad, some I copied to my craptop, which runs Vista 32 bit, and it works fine. Any word yet on what causes this error? Going to check and see if I missed any updates while I wait to see if anyone's had this issue.Using your links, I can find Adobe's listing for error code 7, but all it tells me is that exit code 7 does not define my problem, but the lines that follow exit code 7 do. Which is the "unable to get root from inChildPath" bit. I might have missed something in your post, but when I poke around the links in the document, and in Adobe's troubleshooting search feature, I can't find anything about the terms "root from inChildPath".
Here's a recap of everything I tried yesterday, note that each error is exactly the same:
At the day's beginning, I had Adobe Master Suite CS4 installed, including PS CS4.
Without un-installing, I attempted to install Photoshop CS5 Trial > Got the error
Copied PS CS5 files to laptop, which also has Master Suite CS4 > Installed fine
Uninstalled Photoshop from Master Suite, then installed PS CS5 > Got the error
Tried to install only 64 bit > Got error
Did "Run As", signed in as admin > Got error
Booted into Safe Mode to install to see if a background process was conflicting > Got error
Reinstalled Master Suite for 6 hours and quit trying... -
Photoshop cs5 trial install "Exit Code: 6"
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 56 error(s), 53 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
ERROR: Install MSI payload failed with error: 1612 - A origem de instalação para este produto não está disponível. Verifique se a origem existe e se você pode acessá-la.
MSI Error message:
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {E5DD149F-8370-48F9-A32C-2E3DC776CFFB} AdobeJRE 1.6.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {92A3CA0D-55CD-4C5D-BA95-5C2600C20F26} Microsoft_VC90_CRT_x86_x64 1.0.0.0 -----------
ERROR: Install MSI payload failed with error: 1612 - A origem de instalação para este produto não está disponível. Verifique se a origem existe e se você pode acessá-la.
MSI Error message:
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {9158FF30-78D7-40EF-B83E-451AC5334640} Adobe Photoshop CS5.1 Driver 12.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Microsoft_VC90_ATL_x86: Install failed
ERROR: DW050: - Adobe Linguistics CS5 x64: Install failed
ERROR: DW050: - Microsoft_VC90_CRT_x86: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core_x64: Failed due to Language Pack installation failure
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - AdobePDFL x64 CS5: Install failed
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS5.5: Install failed
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Photoshop Camera Raw (64 bit): Install failed
ERROR: DW050: - Microsoft_VC90_MFC_x86: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS5.5: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86_x64: Install failed
ERROR: DW050: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: DW050: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86: Install failed
ERROR: DW050: - AdobeCMaps x64 CS5: Install failed
ERROR: DW050: - AdobeTypeSupport x64 CS5: Install failed
ERROR: DW050: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Adobe Player for Embedding x64 3.1: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.1: Install failed
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failedExit Code 6 and Exit Code 7 indicate that the installation finished with errors. However, the exit codes themselves do not indicate the type of error that occurred.
Have a look at the following document, and follow the troubleshooting steps. http://kb2.adobe.com/cps/843/cpsid_84332.html.
Let us know if it works. -
Adobe Photoshop CS5.1: Exit Code 15
Exit Code: 15
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
ERROR: DW051: Dependency of session payload {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Creative Suites Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll has changed.
ERROR: DW051: Dependency of session payload {71BC8278-815D-4F8C-8FA5-C6F782C73892} Creative Suite Adobe CSXS Infrastructure CS5.5 has changed.
ERROR: DW051: Dependency of session payload {98DD55B6-C58C-462F-B8A4-F0585BFEBB15} CoreTech AdobeCMaps x64 CS5 has changed.
ERROR: DW051: Dependency of session payload {EE85C227-0148-4825-B659-6A1E142571EE} CoreTech Adobe Bridge CS5.1 has changed.
PLease Help!Lalala8989898989 wrote:
AppName: photoshop.exe
AppVer: 12.1.0.0
ModName: scriptingsupport.8li
ModVer: 10.0.0.0
Offset: 000d1a2e
The ScriptingSupport.8li that comes with Photoshop CS5.1 should have the module version 12.1.0.0 as well.
It sounds as if you have done something where you have mixed modules from an older version of Photoshop (CS3) into those that Photoshop CS5 is enumerating during startup.
Did you, by chance, copy the entire contents of a folder (e.g. plug-ins or scripts) and get extra files you didn't intend?
Have you set an Extra plug-ins folder up to point to the plug-ins for an earlier version of Photoshop?
Mixing up versions of Photoshop is a no-no.
You may want to start by clearing your Photoshop preferences... Press and hold Control - Shift - Alt immediate after cold-starting Photoshop. If you're quick enough, and you have to be VERY quick to get the keys down, it will prompt you to confirm deletion of the preferences it already has set up, which will then cause it to use defaults.
-Noel -
I am able to install the rest of the CS5.5 Master collection without any issues, but I receive the following error message when trying to install Illustrator:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 2 error(s), 3 warning(s)
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe Flash CS5.5 depends on Adobe Flash Player 10 ActiveX to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
I have tried uninstalling the entire Master Collection Suite via the control panel and using the CS5InstallerDatabaseUtility.exe (Clean up script) which completed with errors:
[Tue Jun 24 10:29:13 2014] ---------------------------------------------------------
[Tue Jun 24 10:29:13 2014] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Tue Jun 24 10:29:13 2014] ---------------------------------------------------------
[Tue Jun 24 10:29:13 2014] Win OS Version: 6.1
[Tue Jun 24 10:29:13 2014] Cleaner Tool version : 3.0.0.37
[Tue Jun 24 10:29:13 2014] Cleanup source directory : E:\Software\AdobeRemover
[Tue Jun 24 10:29:13 2014] [AdobeProgramFiles] : C:\Program Files (x86)\Adobe
[Tue Jun 24 10:29:13 2014] [AdobeProgramFiles_x64] : C:\Program Files\Adobe
[Tue Jun 24 10:29:13 2014] [AdobeCommon] : C:\Program Files (x86)\Common Files\Adobe
[Tue Jun 24 10:29:13 2014] [AdobeCommon_x64] : C:\Program Files\Common Files\Adobe
[Tue Jun 24 10:29:13 2014] [UserRoamingAppData] : C:\Users\oc-jjust17\AppData\Roaming
[Tue Jun 24 10:29:13 2014] [UserLocalAppData] : C:\Users\oc-jjust17\AppData\Local
[Tue Jun 24 10:29:13 2014] [StartMenu] : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[Tue Jun 24 10:29:13 2014] [System32Folder] : C:\windows\system32
[Tue Jun 24 10:29:13 2014] [SharedApplicationData] : C:\ProgramData
[Tue Jun 24 10:29:17 2014] Language selected: English
[Tue Jun 24 10:29:17 2014] Displaying the Adobe End User License Agreement
[Tue Jun 24 10:29:17 2014] Please enter (y) for Yes or (n) for No.
[Tue Jun 24 10:29:23 2014] Choose any one from the options below :
[Tue Jun 24 10:29:23 2014] 1. CS3, CS4
[Tue Jun 24 10:29:23 2014] 2. CS5
[Tue Jun 24 10:29:23 2014] 3. Flash Player
[Tue Jun 24 10:29:23 2014] 4. Quit
[Tue Jun 24 10:29:23 2014] Choice :>
[Tue Jun 24 10:29:31 2014] User selected: CS5
[Tue Jun 24 10:29:31 2014] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20140624T102931\pdb.db"
[Tue Jun 24 10:29:31 2014] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20140624T102931\Media_db.db"
[Tue Jun 24 10:29:31 2014] Opened PDB database connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Tue Jun 24 10:29:31 2014] Opened MediaDB database connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Tue Jun 24 10:29:31 2014] List of products installed on this machine
[Tue Jun 24 10:29:31 2014] Listing products for cleanup:
[Tue Jun 24 10:29:31 2014] Please select a number corresponding to the product that needs to be removed else press Ctrl + C to Quit :>
[Tue Jun 24 10:29:40 2014] User selected: 'Clean All'
[Tue Jun 24 10:29:40 2014] WARNING : All the CS5 products and installer related data will be REMOVED from the machine. Do you want to continue..
[Tue Jun 24 10:29:40 2014] Please enter (y) for Yes or (n) for No. :>
[Tue Jun 24 10:29:46 2014] Please wait for Cleaner tool to finish........
[Tue Jun 24 10:29:46 2014] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
[Tue Jun 24 10:29:46 2014] :: Cleaning-up left over inventories ::
[Tue Jun 24 10:29:46 2014] Inventory: 'AdobeApplicationManager-1.0' Type: SelfUpdate, Action: NoDelete
[Tue Jun 24 10:29:46 2014] Inventory: 'uninstallts', Type: RIBS, Action: Delete
[Tue Jun 24 10:29:46 2014] Deleting folder: C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\uninstallts
[Tue Jun 24 10:29:46 2014] ERROR: Exception while removing folder. Ensure files/folder exists and are not locked; then manually remove: C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\uninstallts
[Tue Jun 24 10:29:46 2014] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: False
[Tue Jun 24 10:29:46 2014] ::Start:: Removing AUM contents
[Tue Jun 24 10:29:46 2014] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:AdobeAAMUpdater-1.0
[Tue Jun 24 10:29:46 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Tue Jun 24 10:29:46 2014] Deleting registry root:HKLM key:Software\Microsoft\Windows\CurrentVersion\Run value:ADOBE_UPDATER_STARTUP_UTILITY
[Tue Jun 24 10:29:46 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Tue Jun 24 10:29:46 2014] Deleting scheduled task : AdobeAAMUpdater-1.0-GBN-oc-jjust17
[Tue Jun 24 10:29:46 2014] Executing command: schtasks /delete /TN "AdobeAAMUpdater-1.0-GBN-oc-jjust17" /F
[Tue Jun 24 10:29:47 2014] ERROR: The system cannot find the file specified.
[Tue Jun 24 10:29:47 2014] Deleting scheduled task : AdobeUpdater Task-GBN-oc-jjust17
[Tue Jun 24 10:29:47 2014] Executing command: schtasks /delete /TN "AdobeUpdater Task-GBN-oc-jjust17" /F
[Tue Jun 24 10:29:47 2014] ERROR: The system cannot find the file specified.
[Tue Jun 24 10:29:47 2014] Deleting folder: C:\Users\oc-jjust17\AppData\Local/Adobe/AAMUpdater/1.0
[Tue Jun 24 10:29:47 2014] ::Finish:: Removing AUM contents
[Tue Jun 24 10:29:47 2014] ::Start:: Removing OOBE
[Tue Jun 24 10:29:47 2014] Executing command "taskkill /F /FI "IMAGENAME eq AAM Updates Notifier.exe""
[Tue Jun 24 10:29:47 2014] INFO: No tasks running with the specified criteria.
[Tue Jun 24 10:29:47 2014] Deleting folder: C:\Program Files (x86)\Common Files\Adobe/OOBE
[Tue Jun 24 10:29:47 2014] Deleting folder: C:\Program Files (x86)\Common Files\Adobe/AAMUpdaterInventory/1.0
[Tue Jun 24 10:29:47 2014] Folder does not exist: C:\Program Files (x86)\Common Files\Adobe/AdobeApplicationManager
[Tue Jun 24 10:29:47 2014] ::Finish:: Removing OOBE
[Tue Jun 24 10:29:47 2014] Removing content of Product : CS5Installer, Version : CS5
[Tue Jun 24 10:29:47 2014] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Tue Jun 24 10:29:47 2014] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Tue Jun 24 10:29:47 2014] Folder does not exist: C:\Users\oc-jjust17\AppData\Local\Adobe\OOBE
[Tue Jun 24 10:29:47 2014] Folder does not exist: C:\ProgramData\Adobe\SLStore_v1
[Tue Jun 24 10:29:47 2014] Folder does not exist: C:\Users\oc-jjust17\AppData\Local\Adobe\AAMUpdater\1.0
[Tue Jun 24 10:29:47 2014] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
[Tue Jun 24 10:29:47 2014] All the CS5 products and CSInstaller files have been removed.
[Tue Jun 24 10:29:47 2014] Action : Created the C:\Program Files (x86)\Common Files\Adobe\backup20140624T102931 folder as backup of PDB and MediaDB for this session.
[Tue Jun 24 10:29:47 2014] LOG FILE SAVED TO: C:\Users\oc-jjust17\Adobe CS5 Cleaner Tool.log
[Tue Jun 24 10:29:47 2014] Cleanup Script Completed With ERRORS!
[Tue Jun 24 10:29:47 2014] Check the end of the log file for list of errors
[Tue Jun 24 10:29:47 2014]
[Tue Jun 24 10:29:47 2014] *-*-*-*-*-*-* ::START:: - SUMMARY OF ERRORS *-*-*-*-*-*-*
[Tue Jun 24 10:29:46 2014] ERROR: Exception while removing folder. Ensure files/folder exists and are not locked; then manually remove: C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0\uninstallts
[Tue Jun 24 10:29:47 2014] *-*-*-*-*-*-* :: END :: - SUMMARY OF ERRORS *-*-*-*-*-*-*
[Tue Jun 24 10:29:47 2014] ---------------------------------------------------------
[Tue Jun 24 10:29:47 2014] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Tue Jun 24 10:29:47 2014] ---------------------------------------------------------
Restarted the computer and re-installed the entire Adobe Suite but received the same error message again. Adobe Flash professional runs fine also, so from what I have read at Installation error DW050, DW020 | CS5.5 | Windows the adobe flash player error is irrelevant.Exit Code: 6, Exit Code: 7
Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
for information on how to review your installation logs - Troubleshoot with install logs | CS5, CS5.5, CS6 -
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html -
Exit code 6 when installing PS CS5 Extended with Win7
Hi all,
I'm sorry to do this again, I know it is a fairly common problem but I've tried everything and still can't install.
As the subject line states, I'm trying to install PS CS5 Extended on a Win7 machine.
I had installed this same disk successfully on my old computer running Vista but now that I've upgraded my computer, I can't install this program onto it.
I have tried starting win in 'safe mode'
tried 'run as administrator'
tried copying the disk onto the hard drive and running startup from there
tried the clean up file download
tried fixing windows install logs
tried switching off conflicting applications
tried uninstalling anything Adobe, cleaning and then installing
tried turning off all firewalls etc
I'm really at a loss.
If anyone can help me out, that'd be fantastic because I am frustrated and just want to play with my photographs and have some Photoshoppy good fun!
The install errors I get are listed below:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 43 error(s), 41 warning(s)
WARNING: The payload: Adobe Photoshop CS5 Core {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-en_GB: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - AdobeJRE: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failedImogenhodson I would recommend running the Adobe Support Advisor to analyze your installation logs. It will review the logs and attempt to provide a solution to your difficulties. Alternately you can follow the steps listed in Troubleshoot CS5 and CS5.5 installation with install logs. Please feel free to respond to this thread if you have any questions about the steps listed within the document.
-
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 10 warning(s)
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------
ERROR: DF037: Unable to delete directory "/Applications/Adobe/AdobePatchFiles"(Seq 2092)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2092)
ERROR: DF037: Unable to delete directory "/Applications/Adobe"(Seq 2093)
ERROR: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2093)
----------- Payload: {4058E728-84D8-45CE-8E2D-5F35BD6659A1} Adobe Extension Manager CS5.5 5.5.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdiraXxwHaxr/Assets1/Adobe Extension Manager/Adobe Extension Manager CS5.5.app/Contents/Resources/ro.lproj/menubar.nib/classes.nib" to "/Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/Resources/ro.lproj/menubar.nib/classes.nib" Error 0(Seq 953)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 953)
----------- Payload: {54D89F03-8EED-4FF9-BCDF-3B2E11D448A6} AdobeColorCommonSetCMYK 3.1.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'de_DE' try fetching for en_US(Seq 21)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'de_DE' try fetching for en_US(Seq 22)
----------- Payload: {45063C56-A2A2-4FD1-A56A-A964723EEE1E} AdobeColorCommonSetRGB 3.1.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'de_DE' try fetching for en_US(Seq 11)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'de_DE' try fetching for en_US(Seq 12)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed
what can I do?
I tried the installation two times from a CD via shared CD driveHi Daniela,
Kindly check the Adobe - Adobe Creative Suite 3 Master Collection : System requirements
We would recommend you to copy the installer to the local machine and then try to install it.
If you still get this message try the download installer from : Download CS3 products
You should also check: Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5
Kindly share the results once done.
Thanks,
Atul Saini
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