Exit code 81 on deploying serialized package (Production Premium CS6)

In trying to deploy a serialized package, I'm getting this error (exit code 81) when I try to it using installer (ie. installer -verbose -pkg /Volumes/AdobeProductionPremiumCS6_Install/AdobeProductionPremiumCS6_Install.pkg -target /)
I've also tried moving this package off a mounted disk image and running it directly from /Users/Shared. And of course, this is running with root privileges.
This package has all the AAMEE default options, as well as the AIR components disabled.
I don't experience this error when using a trial package, I'm only experiencing it with a serialized package.
Any ideas? Are these exit codes documented anywhere?
Jul 18 15:32:39 test-vm-lion installd[1202]: PackageKit: Executing script "./preinstall" in /Volumes/AdobeProductionPremiumCS6_Install/AdobeProductionPremiumCS6_Install.pkg/Contents /Resources
Jul 18 15:32:39 test-vm-lion installd[1202]: ./preinstall: AAMEE Installer : preinstall launched...
Jul 18 15:32:39 test-vm-lion installd[1202]: ./preinstall: AAMEE Installer : Working directory is /Volumes/AdobeProductionPremiumCS6_Install/AdobeProductionPremiumCS6_Install.pkg/Contents /Resources
Jul 18 15:32:39 test-vm-lion installd[1202]: ./preinstall: AAMEE Installer : Launching AdobeDeploymentManager...
Jul 18 15:32:39 test-vm-lion installd[1202]: ./preinstall: AAMEE Installer : Exit code of AdobeDeploymentManager is (81)
Jul 18 15:32:39 test-vm-lion installd[1202]: ./preinstall: AAMEE Installer : Exit ...
Jul 18 15:32:39 test-vm-lion installd[1202]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “AdobeProductionPremiumCS6_Install.pkg”." UserInfo=0x1015c8850 {NSFilePath=./preinstall, NSURL=file://localhost/Volumes/AdobeProductionPremiumCS6_Install/AdobeProductionPremiumCS 6_Install.pkg, PKInstallPackageIdentifier=com.adobe.Enterprise.install.B19C0618-6D93-4995-9175-74B9BAF19 CB7, NSLocalizedDescription=An error occurred while running scripts from the package “AdobeProductionPremiumCS6_Install.pkg”.} {
              NSFilePath = "./preinstall";
              NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobeProductionPremiumCS6_Install.pkg\U201d.";
              NSURL = "file://localhost/Volumes/AdobeProductionPremiumCS6_Install/AdobeProductionPremiumCS6_Ins tall.pkg";
              PKInstallPackageIdentifier = "com.adobe.Enterprise.install.B19C0618-6D93-4995-9175-74B9BAF19CB7";

Hi,
The team did some investigation based on the logs that you have sent. It seems that the serialized package is corrupted. Can you mail me the PDApp.log file at [email protected] Location of PDApp.log file on Mac is /User/Library/Logs/ . This will help us better understand the reason of this corruption.
I would suggest you to create a fresh serialized package using AAMEE 3.0 and try deployment with that package. I think this should resolve the issue. (Make sure you don't rename/move any files present inside the package.)
Meanwhile if you can send us PDApp.log file, I will try to find out the root cause of this problem.
Thanks,
Saransh Katariya | Member of Technical Staff | Adobe Systems | [email protected]

Similar Messages

  • Exit Code: 7 when installing CS5.5 Production Premium

    My older computer had all the programs installed but it crashed. I used to use windows 7
    Now I fixed it back up and it's running windows 8.1
    I tried installing all the programs back on it and only half of them installed
    Encore, After Effects, Premiere and Photoshop 64 bit don't want to install
    Everytime I try and install i keep getting exit code 7
    I already tried installing it in recovery mode and i already uninstalled adobe air and re installing it
    same problem
    I'm running
    Windows 8.1
    Intel i7
    12 gb ram
    64 bit
    This is the log of all the errors i keep getting
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 2 error(s), 29 warning(s)
    WARNING: DW066: OS requirements not met for {0D96CFE6-376D-44B8-808A-16F3BEB73263}
    WARNING: DW066: OS requirements not met for {8F366029-8F3C-4400-BB65-7BFD1A58F200}
    WARNING: DW066: OS requirements not met for {B55FDCCB-8A45-4943-8D90-585C3490A032}
    WARNING: DW066: OS requirements not met for {4603E0C5-6880-4A4F-BCF8-DF1F6AE0E317}
    WARNING: DW066: OS requirements not met for {EB186BF2-0A84-40A2-B794-0326D3DF9973}
    WARNING: DW066: OS requirements not met for {3450d4c5-a82b-4428-a512-842ee1555a14}
    WARNING: DW066: OS requirements not met for {0669F23C-1B69-41B4-A3ED-4F54A5986D66}
    WARNING: DW066: OS requirements not met for {C1302004-7A3C-467A-80AC-4D0C9F6982C1}
    WARNING: DW066: OS requirements not met for {7CAD45EF-24AD-4281-9236-7F8DDB0B9538}
    WARNING: DW066: OS requirements not met for {C2F8BD34-1692-40F9-BA1B-1CFB2B5FED3A}
    WARNING: DW066: OS requirements not met for {0A186736-9C62-48B2-B1DF-8A9C5CF7C997}
    WARNING: DW066: OS requirements not met for {CC35904A-0197-4F06-BD70-9CE3DB24DBFD}
    WARNING: DW066: OS requirements not met for {4B51E596-6BB0-4244-9AB9-344AD5FA6726}
    WARNING: DW066: OS requirements not met for {CCB778B5-25B8-4E57-9F20-72B11B443EF9}
    WARNING: DW066: OS requirements not met for {606A0AC5-5F90-4379-81AE-11B44707E094}
    WARNING: DW066: OS requirements not met for {3EE734CB-F7AD-4691-9712-066E9FEC3E62}
    WARNING: DW066: OS requirements not met for {7F05F449-4DC4-4E02-A8D1-4A3ED7DD5FA3}
    WARNING: DW066: OS requirements not met for {FB720658-01F4-4002-BB69-49E66CD82E30}
    WARNING: DW066: OS requirements not met for {BF093B6B-F94F-4D77-99C9-4C0F6B2F44B6}
    WARNING: DW066: OS requirements not met for {E82097B9-A3B8-404A-9A92-AC16A8AC9576}
    WARNING: DW066: OS requirements not met for {C61B093E-259E-45D8-B9B6-24630A700398}
    WARNING: DW066: OS requirements not met for {10355145-8A4C-47F3-994B-B9B81B4DABF5}
    WARNING: DW066: OS requirements not met for {F9F276DA-9EC6-492C-AF58-F27C5EC19D66}
    WARNING: DW066: OS requirements not met for {CE45CAE5-0B56-4C52-AE07-98A05027A049}
    WARNING: DW066: OS requirements not met for {FE35B66A-C8F1-4D62-B823-C2EE2C7DA702}
    WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    ERROR: DW020: Found payload conflicts and errors:
    ERROR: DW020:  - Adobe Flash CS5.5 depends on Adobe Flash Player 10 ActiveX to be installed.
    FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.

    I tried running the installer in compatability mode and it gave me fewer errors but it didn't work. I received this
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 1 fatal error(s), 2 error(s), 4 warning(s)
    WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    ERROR: DW020: Found payload conflicts and errors:
    ERROR: DW020:  - Adobe Flash CS5.5 depends on Adobe Flash Player 10 ActiveX to be installed.
    FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.

  • Installing Production Premium CS6 - Prelude failed - exit code 6

    Hi
    Is this the official method for reporting installation problems of new applications?
    I have just installed Production Premium CS6 - I received an error message at the end (see below) that Prelude failed to install - All other apps installed ok
    Can anyone help or direct me to where I should be asking this question
    Would also be interested to know what all the warnings mean. I currently have CS5 and CS5.5 trail installed.
    Many thanks
    Chris Anderson
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DW063 ... WARNING: DS013 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s), 8 warning(s)
    WARNING: DS013: Payload {D5B1535A-FDFC-4B40-B2E2-21DA83D9CB57} Adobe Audition 4.0.0.0 is already installed and the session payload {30FD541D-3C9D-41C4-B240-A994EE4E0231} Adobe Audition 5.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {CCB778B5-25B8-4E57-9F20-72B11B443EF9} AmericanEnglishSpeechAnalysisModels 2.5.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
    ----------- Payload: {E0D1B182-6827-4AD8-9C1D-CFFD4314DFE4} Adobe Prelude CS6 1.0.0.0 -----------
    ERROR: DF012: Unable to locate file at "K:\adobeTemp\{E0D1B182-6827-4AD8-9C1D-CFFD4314DFE4}\_1097_9268d9a8cb704e8d07ade70cfd1a58 c7"(Seq 1044)
    ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1044)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Prelude CS6_AdobePrelude1en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Prelude CS6: Failed due to Language Pack installation failure
    System Requirements

    Hi Jeff,
    I contacted adobe support chat. I had installed on drive K to keep programs from the main o/s drive. TThe tech support chap said I should install always on drive C to avoid the errors.
    I dont understand why this hould be, but i did it and all ok now - no errors.
    I wonder why the install program gives you the option of installing on any disk when you can only use the o/s disk
    Thanks
    Chris Anderson

  • Hello . I come from Polish . I bought a package here Adobe Production Premium CS6 for students, and my question is how now the procedure of registration.

    Hello . I come from Polish . I bought a package here Adobe Production Premium CS6 for students, and my question is how now the procedure of registration.

    http://www.adobe.com/education/students/student-eligibility-guide.edu.html
    ID Proof http://www.adobe.com/store/au_edu/academic_id.html

  • Production Premium CS6 Reinstall

    Hello,
    I am about to reinstall my Adobe Production Premium CS6 suite due to failing hardware corrupting the dynamic link server. I have already done this once, but my question this time is: Will the key code return used when I try to install it? Do I need to deactivate the package before reinstallation? Or can I just reinstall it and enter the key again no issue?
    Thank you,
    Jack Reynolds
    Adobe CS6 Production Premium
    Windows 8.1

    if the the software is still installed and accessible then before uninstalling it you should deactivate it  (open an app and choose Help -> Deactivate).  Otherwise, contact Adobe Support thru chat and ask them to reset your activations.  You normally have two activations available to you, but it is better to not waste one in case you want/need it for another machine.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Install Issue Production Premium CS6

    Hello,
    I am reinstalling my Adobe Production Premium CS6 suite. Each time I try to install, Prelude CS6 is left out and cannot install. I am reinstalling due to corruption from a failing HDD. This is the second time I will have reinstalled this suite. I have tried well over ten times to get this suite to install correctly, with each time failing. I have tried #1-3 on the Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5, with no success. When I reach #4, my error is not listed in the list here: http://kb2.adobe.com/cps/835/cpsid_83574.html.
    A copy of my error log after the install has finished:
    Exit Code: 6
    Please see specific errors below for troubleshooting. For example,  ERROR: DF012, DR012 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Adobe Prelude CS6 1.0.0.0 {E0D1B182-6827-4AD8-9C1D-CFFD4314DFE4} -----------
    ERROR: DF012: Unable to locate file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{E0D1B182-6827-4AD8-9C1D-CFFD4314DFE4}\_1114_a09969c9d3f 54e3c2e7bdb4645eea84c"(Seq 1061)
    ----------- Payload: Adobe Flash CS6 12.0.0.0 {4FAB339E-2132-434F-9376-9CD735E4C69C} -----------
    ERROR: DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 151)
    I have but no clue as to why it does this, and I cannot seem to get it. The first time I installed the suite, I had no issues. Now though, I'm baffled.
    Any help would be much appreciated.
    Thank you,
    Jack Reynolds
    Windows 8.1
    Production Premium CS6
    (Not sure what other specs would be needed. If more is needed, please request.)

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

  • Errors (DW050 DW063 DF027) installing Production Premium CS6 on Mac

    I really don't want to return this to Adobe, but if I can't install it, it's realy useless.  Looking for some way to get it installed.  Does anyone have a procedure that is reliable on the Mac?
    I've looked at the instructions and recommendations in the forums describing permissions and directories.
    To get to a clean baseline, I cleaned out all previous instances of Adobe installations, applications, files and directories - there were several versions dating back to CS3.
    Attempted to install Production Premium CS6.
    Got the following screen from installer:
    Summary text follows:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF027, DW063 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 10 error(s), 0 warning(s)
    ----------- Payload: {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6 6.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirCRY5Xaa1/Assets1/Adobe Media Encoder CS6.app/Contents/Plug-ins/Common/ImporterAIEPS.bundle/Contents/MacOS/ImporterAIEPS" to "/Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Plug-ins/Common/ImporterAIEPS.bundle/Contents/MacOS/ImporterAIEPS" (Seq 1956)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1956)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Prelude CS6 Support: Install failed
    ERROR: DW050:  - Adobe Prelude CS6_AdobePrelude1en_USLanguagePack: Install failed
    ERROR: DW050:  - AmericanEnglishSpeechAnalysisModels: Install failed
    ERROR: DW050:  - Adobe Media Encoder CS6: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS6 Support: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Prelude CS6: Failed due to Language Pack installation failure

    This is not the answer for me - and for others.
    There seems to be a problem with Production Premium CS6 Installation on Snow Leopard - Mac OS X 10.6.8.  Could someone at Adobe try this and/or report anecdotally that anyone has seen it work?
    From a much more comprehensive thread describing the same issue at http://forums.adobe.com/message/5450038#5450038
    All,
    Some things I did (with failed installations after each step):
    Executed the list of suggested "answer" fixes referenced in this thread
    Completely uninstalled all Adobe products (including CS5 Master Collection and Acrobat X Pro - even the Flash Player)
    Used Disk Utility to reset all privileges on the drive to its recommended state
    Manually set privileges on virtually the entire disk to Read/Write/Execute for Everyone
    Was on chat for 2 hours with Adobe Tech support - they took control of the machine and were trying similar things
    I haven't returned the Suite yet and honestly, I would still like a workaround.

  • Problem installing Production Premium CS6

    Hi.
    Today I purchased the upgrade to Production Premium CS6 from CS5.5.
    I uninstalled CS5.5 using the Abobe Installer Software and then attempted to install CS6.
    When completed the Application Manager stated that After Effects, Photoshop and Illustrator could not be installed.
    Here is the error summary:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF015, DW063 ... WARNING: DS012, DW066 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 14 error(s), 11 warning(s)
    WARNING: DW066: OS requirements not met for {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0
    WARNING: DW066: OS requirements not met for {D3E89C12-49DE-4A2C-9D24-1A8D704679D5} Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack 11.0.0.0
    ----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)
    ----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)
    ----------- Payload: {48623899-C152-457D-9B30-1F957332AC2F} AdobeColorPhotoshop CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 3)
    ----------- Payload: {02EFB598-92AB-4DCB-A417-FE0FCBCD2266} AdobeColorVideoProfilesAE CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 10)
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
    ----------- Payload: {78E38D75-4D92-4F6E-B631-17A436BED680} AdobeColorVideoProfilesCS CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 5)
    ----------- Payload: {4758849A-8C03-4F90-A024-3D4C7A035B5A} AdobeMotionPicture CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 26)
    ----------- Payload: {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0 -----------
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 1405)
    ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 1405)
    ERROR: DF037: Unable to delete directory "/Users/Rick/Library/Preferences/Adobe/After Effects/11.0"(Seq 33)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 33)
    ----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 2135)
    ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 2135)
    ----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 524)
    ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 524)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack: Install failed
    ERROR: DW050:  - Adobe After Effects CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed
    My machine is a 2009 Imac 27" Core i5 with Snow Leopard and 12 gig of ram.
    I hope this can be cleared up soon as these are the 3 programs that I need up and running fast.
    Best Regards
    Richard

    DeadbeatVisuals the following errors should be able to be solved by doing the following:
    DF015 - Run the install again. If the error recurs, run CS Cleaner Tool, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html,  and remove the products.
    DW063 - Error committing command | Install log | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-committing-command-install-log.html
    DF037 - Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html
    Also you can follow the steps listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html to manually review your installation logs.

  • Activated Adobe Encore CS6 from Production Premium CS6 suite, closes with Trial Expired error

    Good day,
    We have customer owning 10 Adobe Production Premium CS6 packages. And he expiriencing huge problem, after activation, sometimes it was offline cause Workstations were moved from one location to another without internet, and we were forced to process offline activation. After activation all programs activated and starting as it should, but Encore on startup raising error window "Trial Period expired please entere valid serial number to continue" with small OK button in the center, when you press it Encore closes without any additional information or input dialogs or activation. So it's stupid and it's problem, Production Premium CS6 is activated but single package from suite not, but should and i don't see any buttons or options saying activate encore here! or enter valid serial number here!.
    So in such obstacles how to start Encore ? Cause it's bought and customer want to work with it and he can't at all, not even in demo/trial mode.
    Best Regards.

    This is a user to user forum, with the space provided by Adobe, not Adobe support
    Adobe staff RARELY post here, so I think you need to contact Adobe directly
    But, some links that may (or may not) help
    Missing Presets/Activation http://forums.adobe.com/thread/1050730?tstart=0
    In the US - Adobe Install Problems 800-642-3623
    In the US - Adobe Activation 866-772-3623 Open 24/7 as far as I know
    Adobe Activation note in #4 9-11-09 http://forums.adobe.com/thread/488108
    Forum for Download & Install & Setup problems
    http://forums.adobe.com/community/download_install_setup
    Chat http://www.adobe.com/support/download-install/supportinfo/

  • Adobe Production Premium CS6 on Mac?

    Hello,
    I am preparing to make the switch to Mac from my current Windows platform, and I have been doing some research. I found under the system requirements for Adobe Production Premium CS6 that:
    Mac OS X v10.6.8 or v10.7
    So does this mean that my package will not work on the new OS X 9, Mavericks and eventually Yosemite? Or is this just a lack of updates on Adobe's website?
    System requirements | Adobe Creative Suite 6
    Thanks much,
    Jack Reynolds

    They are minimum requirements, not absolutes.
    Mylenium

  • Production Premium CS6 - Can't find in English

    Hi,
    I purchased Production Premium CS6 last year & have my proper paperwork such as the serial number.  I want to do a second install on my laptop.  I can't find the English version of the setup.  Can you tell me the right site?
    Thank you!!

    I just looked and only see the French version.  What am I missing...not understanding? :-(

  • I am getting photshop file error while opening the project. I am using Adobe production premium CS6.

    Hi,
    I have try to open one comp file in After effects and i am getting an following error for linked PSD,
    After that i have tried to open that PSD file in photoshop and i am getting an following error,
    I am using Adobe production premium CS6. Could you please anyone faced this problem or provide some solution regarding this.
    Thanks in advance :-)

    I have the same suspicions as Szalam.  This Photoshop file was probably made in the creative cloud version.  You need to get one backsaved to CS6.  The backsave shouldn't be a problem.

  • I am not able to open one of my photoshop file. I am using Adobe production premium CS6.

    Hi,
    I have try to open one comp file in After effects and i am getting an following error for linked PSD,
    After that i have tried to open that PSD file in photoshop and i am getting an following error,
    I am using Adobe production premium CS6. Could you please anyone faced this problem or provide some solution regarding this.
    Thanks in advance :-)

    The individual file has become corrupted somehow.
    Happens often to users who work across a network, opening or saving a Photoshop image file to a server.
    You're going to have to resort to your backup.
    This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
    If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
    See: 
    http://kb2.adobe.com/cps/406/kb406793.html
      Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
         Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work.   It should.
        Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
      If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
    When problems arise, a lot of valuable work can be lost.

  • I cancelled my Creative Cloud and now my Production Premium CS6 won't work!

    When I cancelled the Creative Cloud membership by phone, I informed the Adobe rep that I intended to use our Production Premium CS6 suite instead (which we have had longer than CC.  Now I can't open anything in my CS6 suite.  It's treating it as if it was installed with CC - which it was not.  They both have the same login email address.

    You can try signing with different Adobe ID .
    or  if you wish to sign in using same email ID , try and follow below steps :
    Windows:
    Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
    Type in below command and hit 'Enter' key.
    appdata
    Then navigate to Local>Adobe>OOBE. Open OOBE folder and delete opm.db file.
    Mac:
    1) Right click on Finder icon and  select "Go-To" Folder option.
      2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
    ~/library
    3)Then navigate to Application Support>Adobe>OOBE. Open OOBE folder and delete opm.db file.
    Then try to activate Production Premium.
    Still face same issue , try clearing SLCache Contents.
    In Windows , first enable Hidden Files and folders view, because most of the files will be hidden by default.
    Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
    Open Adobe folder and locate SLCache folder and move all its contents to backup folder on Desktop . make sure SLCache is empty .
    Then try to activate Production Premium.
    Mac :
    1) Right click on Finder icon and  select "Go-To" Folder option.
      2) You will get a text box, type-in below command and then hit 'Return' key.
    ~/library
    3)Then navigate to Application Support>Adobe.
    Under Adobe folder
    locate SLCache folder and move all its contents to backup folder on Desktop . make sure SLCache is empty .
    Then try to activate Production Premium.
    If the subscription is not completely removed , sometimes it will still recognize Cancelled CC subscription and prompts error .
    You can check by signing in with different Adobe ID. 

  • Une Production Premium CS6 pour MAC (version boite). Version anglaise peut-on la mettre en français ?

    J'ai acheté une Production Premium CS6 pour MAC (version boite). Il semble que la clé de licence est uniquement pour un version anglaise. J'ai trouvé des tutos qui affirment que on peut le mettre en français en changent le fichier en_US en fr_FR. Celà est-il possible sans perturbé le fonctionnement de la suite ?
    Acquisition du pack de langage français
    Si vous possédez l’ancienne version de Photoshop (CS5), rendez vous dans le fichier: C/: > Programmes > Adobe >Photoshop CS5 > Locales > fr_FR. Copiez maintenant le contenu du dossier fr_FR (Additionnals Presets et Support Files).
    Si vous ne possédez pas ce pack Fr, vous pouvez le télécharger en cliquant ici si vous êtes sous Windows ou en cliquant ici si vous êtes sous Mac.
    Suppression de la langue anglaise
    La prochaine étape est à peu prés la même que la précédente, il suffit désormais de se rendre dans le dossier langage de Photoshop CS6 : C/: > Programmes > Adobe >Photoshop CS6 > Locales > en_EN (ou en_US), de supprimer les fichiers présents et d’y coller les fichiers du dossier fr-FR précédemment obtenus . (Ce sont les fichiers Additionnals Presets et Support Files).
    Dans les commentaires, Shotokan nous dit que: « En fait, il y a 1 fichier dans Locales\en_US\Support Files qu’il ne faut pas copier depuis le FR. Il s’agit du fichier pack.inf qui doit rester celui d’origine dans le répertoire EN. En gardant ce fichier d’origine, ça fonctionne à merveille. » 

    Vous devez acheter un Mac OS X 10.6 DVD, aucun téléchargement n'est disponible.
    (80879)

Maybe you are looking for

  • Number of new delta records into cube

    Hi, The deltas are running for the cube. Client wants to know how many number of records are loaded in the cube for each load. I mean when the delta load (process chain) completes it should send an email with number records loaded in to cube. Please

  • How to calculate the maximum session for Confernecing and Xcoder on VG

    Hi All Please help me to understand the logic and concept that how we can calculate the number of session that we can define for the Conferencing and Xcoder  Configuration on the VG. Regards Chaman

  • Ipad mini home button not functioning

    Dear sir I am facing the problem on my ipad mini 32G home button The version should be ios 7 When pressing the home button, it has no function at all. Please advise me what is the solution for it! if I press the power button, it has functioned, there

  • How do I change a bad location in the new photos app for Mac?

    I am not sure why but hundreds of my photos have the wrong location stored for them. Is there any easy way to change them in the new Photos app for mac? Thanks

  • Make folders or boxes to hold apps

    if anyone can help me with my question, I would be thankfully. I am trying to organize my apps. Thanks, E