Exit while loading of Interaction record in ICWEB

Hi Experts,
Our requirement is to update Interaction record activity clipboard before it loads for display to user.
Any idea what are the exits called when loading Interactiobn record.
Thanks in Advance
Ripal

I would suggest elaborate on the scenario , so that people can share their ideas

Similar Messages

Duplicate Data records occured while loading

Hai Experts
While loading Duplicate Data records occured earlier there was less no of records i used to delete the duplicate records in background in PSA. Now i am having more records which i am confusing which to delete and which not to delete. Since it is a flatfile loading with delta update mode. and when i went to infopackage it is showing update subsequently in data target in hide position and i went through process chainipdisplay variant---- and made status red--- selected updated subsequently in data target
ignore duplicate data records. and i want to trigger the subsequent process. if we go through process monitor i can rspc_process_finish. I i go display variant then what is the process.......................... is there any function module.

Select the check box " Handle duplicate records key" in DTP on update tab.
Thanks....
Shambhu

Change log for Interaction record

Hi,
While creating the interaction record , i am entering some text in the "Notes" textbox and other required details .
In the change log it is maintaining all the entries except for Notes .
My requirement is to compare the old & the new Notes text.
So anyone please let me know whether this Notes text is stored in the change log and from where we can get its old value .
Regards
Manish

Hi,
Thanks for the reply , it worked for me.
I want to know one thing that when i am reading that text data in the component ICCMP_BTTEXT , view TextView , Contextnode bttext method get_tdline .
I have to modify the text before displaying it . But when i am using the method get_property_as_value , it is returning me only the first 255 lines .Please let me know how to get the full text
Regards
Manish

BI 7.0 - Duplicate Record Error while loading master data

I am working on BI 7.0 and I am trying to load master data to an info object.
I created an Infopackage and loaded into PSA.
I created transformation and DTP and I get an error after I execute the DTP about duplicate records.
I have read all previous threads about duplicate record error while loading master data and most of the them suggested to check 'Ignore duplicate records' option in the infopackage. But in 7.0, I can only load to PSA with infopackage and it doesn't have any option for me to ignore duplicate records.
My data is getting loaded to PSA fine and I get this error while loading to info object using DTP.
I would appreciate your help to resolve this issue.
Regards,
Ram.

Hi,
Refer:
http://help.sap.com/saphelp_nw2004s/helpdata/en/45/2a8430131e03c3e10000000a1553f6/frameset.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/d0/538f3b294a7f2de10000000a11402f/frameset.htm
With rgds,
Anil Kumar Sharma .P

36 duplicate record found. -- error while loading master data

Hello BW Experts,
Error while loading master data
( green light )Update PSA ( 50000 Records posted ) No errors
( green light )Transfer rules ( 50000 ³ 50000 Records ): No errors
( green light )Update rules ( 50000 ³ 50000 Records ): No errors
( green light ) Update ( 0 new / 50000 changed ): No errors
( red light )Processing end: errors occurred
     Processing 2 finished
Þ     36 duplicate record found. 15718 recordings used in table /BIC/PZMATNUM
Þ     36 duplicate record found. 15718 recordings used in table /BIC/XZMATNUM
This error repeats with all the data-packets.
what could be the reason of the error. how to correct the error.
Any suggestions appreciated.
Thanks,
BWer

BWer,
We have exactly the same issue when loading the infoobject 0PM_ORDER, the datasource is 0PM_ORDER_ATTR.
The workaround we have been using is 'Manual push' from the details tab of the monitor. Weirdly we don't have this issue in our test and dev systems, even in Production, this doesn't occur somedays. We have all the necessary settings enabled in the infopackage.
Did you figure out a solution for your issue, if so please let me know and likewise I will.
-Venkat

Getting Duplicate data Records error while loading the Master data.

Hi All,
We are getting Duplicate data Records error while loading the Profit centre Master data. Master data contains time dependent attributes.
the load is direct update. So i made it red and tried to reloaded from PSA even though it is throwing same error.
I checked in PSA. Showing red which records have same Profit centre.
Could any one give us any suggestions to resolve the issues please.
Thanks & Regards,
Raju

Hi Raju,
I assume there are no routines written in the update rules and also you ae directly loading the data from R/3 ( not from any ODS). If that is the case then it could be that, the data maintained in R/3 has overlapping time intervals (since time dependency of attributes is involved). Check your PSA if the same profit center has time intervals which over lap. In that case, you need to get this fixed in R/3. If there are no overlapping time intervals, you can simply increase the error tolerance limit in your info-package and repeat the load.
Hope this helps you.
Thanks & Regards,
Nithin Reddy.

SQL Loader problem while loading records from txt file to database table.

I am getting following error while loading records from flat txt file into database table with the help of 'sqlldr' command. I have executed catldr.sql from RDBMS folder but it is still showing same error. I am setting DIRECT = TRUE while issuing sqlldr command. If I try with DIRECT = FALSE then it works fine. Database is Oracle 8i.
SQL*Loader-951: Error calling once/load initialization
ORA-24329: invalid character set identifier
F1 Please.

Hello,
Direct path load, can only be used with SQL*Loader and Database have the same version.
Care to tell the database version and sql*loader version you are using.
-Sri

Data Records are missing in between while loading from R/3 (ECC) to BI.

Dear Experts,
I have created a custom DataSource on Custom Function Module. This datasource contains 600 fields. (I know its a monster and splitting options are thinner).
1) Validate the data using RSA3 in R/3 and showed the correct record count.
2) Validate the data by debugging the FM, still showed the correct record count.
But while loading from R/3 to BI, records are missing.
Various Scenarios load from R/3 to BI:
1a) Loaded full load (78000 records) with all default data transfer settings. PSA showed up with 72000 records (missing 6000) only. Compared the Idocs vs data packets, both reconciled.
1b) Loaded full load (78000) with modified settings (15000 KB / data packet). PSA showed up with 74000 records (missing 4000) only.
2a) Loaded with selection parameters (took a small chunk) (7000 records) with default data transfer settings. PSA showed up only 5000 records (missing 2000).
2b) Loaded with selection parameters (7000 records) with modified settings (15000 KB / data packet). PSA showed up all 7000 records.
3a) Loaded with selection parameters (took further small chunk) (4000 records). PSA showed up all records regardless data transfer settings.
Also please look at this piece of code from the function module,
IF l_wa_interface-isource = 'ZBI_ARD_TRANS'.
l_package_size = l_wa_interface-maxsize DIV 60.
ENDIF.
I really appreciate your advise or help in this regard.
Thanks much,
Anil

Hi,
Which module u want?
if its SD(for example)
steps>>
1>In AWB goto "business content"
2> goto "Info provider"
3>Under infoarea select SD cubes
4> Drag related cubes and ODS to right panel
5> Set the grouping option "In Data flow before&afterwards"
6>Install the collected objects
Go to R/3
7> Use Tcode RSA5 Transfer all regarding SD module datasources
Goto BW
8> Right click on the source system "Replicate datasources"
[DataSources|http://help.sap.com/saphelp_nw70/helpdata/en/3c/7b88408bc0bb4de10000000a1550b0/frameset.htm]
Edited by: Obily on Jul 10, 2008 8:36 AM

Error while trying to get the IBase in Interaction Record

We are trying to bring the Ibase component in the Interaction Record and Activity, for that in UI configuration we have enabled the
Ibase and Component field. Once the enter the Ibase id and press enter we are getting the following Short dump.
"An error occured during event processing in view BTSHeader.htm1 of &2 &3"
An exception has occurred
CX_CRM_CIC_PARAMETER_ERROR- Entry parameter ES_KEY of method CL_CRM_GENIL_CONTAINER_OBJECT->GET_KEY contains value , which is not allowed
Method: CL_CRM_GENIL_CONT_SIMPLE_OBJ=>IF_GENIL_CONT_SIMPLE_OBJECT~GET_KEY
Source Text
Row:37

Hi
I am also facing the same error while trying to bring REFOBJ (IBase) context node fields in Interaction Record.
Did you get a reply from SAP about this issue? If yes, can you please state the OSS # ?
Thanks in advance
Vishal

Records was deleted at R/3 sys - getting error while loading the data

Hi All,
we are extracting the data from 2LIS_12_VCITM, 2LIS_11_VASCL, 2LIS_11_V_ITM, 2LIS_13_VDITM and 2LIS_11_VAITM into Cube RSD_C03. But one record (Sales Order) was deleted at R/3 system so we getting the error message that Caller 09 contains an error message while loading the data from 2LIS_12_VCITM.
we have replicate the DataSource and activate Trans rules but no use still getting the same error.
when we execute the data source 2LIS_12_VCITM at RSA3 with update mode as D (Transfer of the deltas since the last request)getting error message that Errors occurred during the extraction
and we are getting the zero records at RSA3 for the 2LIS_12_VCITM as update mode as F (Transfer of all requested data)
And getting shot dump that TSV_TNEW_PAGE_ALLOC_FAILED at BW side.
Could you kindly suggest me any one how to rectify this error.
Thanks in Advance,
Shaliny. M

hai Lilly
I activated myself source system and replicate the my datasource .
Then activate the update rules for ODS , InfoCube and InfoCube .
Then i tried to load the data into InfoCube from ODs .
Again im getting same problem .
why it is like that
pls tell me
rizwan

While loading master data to infoobject Load failed due to Duplicate record

Hi Experts,
While loading master data to the infoobject load failed .
The error it is showing is 24 Duplicate record found. 23 recordings used in table.
Pls help me to solve this issue
Thanks in Advance.
Regards,
Gopal.

In infopackage settings u will find a checkbox for 'delete duplicate records'.
I think it appears beside the radio button for 'To PSA',and also tick checkbox for 'subsequent update to data targets'.
This will remove the duplicate records(if any) from the PSA before they are processed further by transfer and update rules.
Use this and reload master data.
cheers,
Vishvesh

Skipping errornous record while loading data

Hi all,
Some times while loading we get loading failed due to error in record no XXXX (invalid char in record. Due to this the entire load fails.
Is there any way of skipping this errornous record while loading the data package and load the remaining data and also put the notifier about this error so that later on tis error could be removed and this record is loaded. Thus avoiding the entire load failure.
Regards,
Wrushali

Hi Wrushali
Try with only ALL_CAPITAL in RSKC .
Value '07Rakesh" for Billing document number is really not suitable value. I hope this data is not from your R/3 Production system where instead of proper number value for billing document number,you are getting values like "07rakesh".
You have 3 options-
1. Clean the data in R/3 system & then load
2. Edit this data in PSA and then load into ODS.
3. Mark billing document number infoobject for lowercase letters..but then you can not search on billing doc number(limitations to it)
Regards
Pradip

Changing master data record while loading Transaction data

Hello All,
We have a requirementt to change one of the master data field(FLAG) while loading on the transaction data.
we get the material info in the Master data. and in the sales order item data also we get the material.
While loading the Transaction data, I have to set a FLAG field has "s" in the Master data material based on the Key selection:
Master data - MAterial = Tramsaction - Data Material.
I have written the code.. and implemented.. i get the correct records but i face huge performance issue. can any one guide me please
    DATA: itab1 TYPE STANDARD TABLE OF /bi0/pmaterial,
           wa_itab1 TYPE /bi0/pmaterial,
           w_tabix TYPE sy-tabix.
     IF itab1 IS INITIAL.
       SELECT * FROM /bi0/pmaterialINTO TABLE itab1.
     ENDIF.
     LOOP AT result_package ASSIGNING <result_fields>.
       READ TABLE itab1 INTO wa_itab1 WITH KEY
                          material = <result_fields>-material.
       IF sy-subrc = 0.
         w_tabix = sy-tabix.
         IF <result_fields>-/bic/paa1c2033 IS NOT INITIAL.
           wa_itab1-FLAG = 'S'.
           MODIFY itab1 FROM wa_itab1 INDEX w_tabix TRANSPORTING FLAG .
         ENDIF.
       ENDIF.
     ENDLOOP.
     IF itab1 IS NOT INITIAL.
       MODIFY /bi0/pmaterial FROM TABLE itab1.
     ENDIF.

Here are some performance tips:
Add FOR ALL ENTRIES IN result_package WHERE material = result_package-material to your select statement
After your select statement, add IF SY-SUBRC = 0. SORT itab1 BY material. ENDIF.
In your read statement, add BINARY SEARCH to the end of it
At the end of your end routine, make sure to CLEAR itab1.
You can also increase the number of parallel processes for your DTP, and DSO activation (assuming your target is DSO).

Duplication of records while loading Master Data.

Hi All,
I am facing problem while loading master data from 0BPARTNER_ATTR. The infopackage is getting failed showing message "44 duplicate record found. 32 recordings used in table 44 duplicate record found. 32 recordings used in table /BI0/XBPARTNER"
we can rectify manually but daily the loading is getting failed showing the same message. So Cvan anybody suggest me how to rectify this problem permanently. And Can you Explain me why the error is?
If i go to PSA and check i can find only one dulplicate record. I am not able to understand the Error Message.
With Regards,
Thilak
Edited by: thilak. neelam on Mar 10, 2009 1:46 PM
Edited by: thilak. neelam on Mar 10, 2009 1:47 PM

Hi,
there was (is?) a recent problem in the SAP BI 7.0 software, so that duplicates were removed during init load, but not during delta load. Although the DTP could not set currently (also an error that has already a SAP note). We added a manual removal using ABAP code to avoid upgrading to a new SAP version. That helped. The duplicates may also result from two full request that are loaded at the same time.
Hope this help to analyse the problem in details.
Regards
Thomas

Fill Interaction Record Description In ICWeb

Hi experts,
I'm using Icweb, and since tha agent can open several type of business activities during an interaction, I store the interaction record in a separate document ( transaction type 0010). But since the agent don't go through the interaction record when he creates a transaction (in my case a complaint), the description field of the interaction record remains blank. Is there a method to copy the description of the colplaint created to the interaction record? I've tried the copy control and the text procedure, but they don't work.
Thank you for any kind of suggestion,
Daniele.

Dear Csongor Varga,
When building up your Z* Mail Form, at CRM Web UI:'Knowlegde Management->Mail Forms'
For Attribute Context: ERMS, you can click [Insert Attribute] button under the Subject. Afterwards, click [Attributes] at PopUp: "Insert Attribute". You should be able you view: "E-mail Subject" under Attributes Category: "ERMS FactBase Attribute". After Inserting it, system will define:    <%SAP_A1, E-mail Subject>. Click back:[Insert] to place variable at the "Subject"
Have you performed these actions and still problem persist?
At Msg: 0000443474/2011, I mentioned   CRM_ERMS_LOGGING
Service Manager Profile          ZFIC_ERMS_EMAIL
Work Item ID                            <bg WI_ID>
E-Mail Document ID                 <SOFM Obj.Key>
which might be useful to debug and understand why it is not getting populated. Is any exception taking place?
Regards,
Luis Vera
AGS Primary Support, Global Support Center, Spain
Edited by: Luis Vera on Jun 10, 2011 6:17 PM
Edited by: Luis Vera on Jun 10, 2011 6:18 PM

Exit while loading of Interaction record in ICWEB

Similar Messages

Maybe you are looking for