Expanding & Dropdown Hotspots

Question

I use RoboHelp X5. I currently use in all my help screens
expanding and dropdown hotspots. I use the dropdowns to display the
business rules of a screen and another for the field and button
names and descriptions. I use the expanding for words in a topic
that need a description.
Everything has been working fine until today when I went in
to edit some details in the dropdowns and there it was empty!!!!
There was nothing displaying HOWEVER when I clicked on ‘View
Selected Item’ and clicked on the hotspot word of Business
Rules it displayed the contents of the hotspot. So why is it in
editing that I now cannot see the contents and when you view the
topic and click on it.....it displays? Can someone please help me?
I'm desperate……

Answer 1

Have you tried enlarging the window when editing to see if
the text is there somewhere? Also try clicking in the editing
window and then hitting Ctrl A and Ctrl C then switch to Word or
Notepad and hit Ctrl V.
I am wondering if a style has been changed so that, for
example, you have a six inch left margin and just cannot see the
text.
I once needed a dropdown that was heavily indented and I saw
that effect.