Experience Scanning with Acrobat 9 on a Mac

Friends asked for a copy of a 4-page document we'd used in a study group.  I'll just scan it in with Acrobat!  Then we have the benefits of its being electronic.  Plus it'll give me a chance to try out Acrobat 9, which I just got, and scanning on my Mac (on Windows until recently).
Why it took me an hour to scan the document:
Acrobat can assemble a PDF file from scanned pages and OCR it.  I'll just scan in this four page doc and send it out as PDF.  Simple, right?
Bring up the Acrobat panel to Create PDF From Scanner, and it says to select a scanner.  There are none on the list.  Hmm.
When I set up my Mac a few weeks ago I tested and was able to scan.  Maybe it's because my printer/scanner is now plugged in via TimeCapsule rather than directly as before.  Can my Mac see it?  How do I know?  Can it see the printer device--perhaps both printer and scanner don't come online at the same time.  Bring up Sys Prefs, it shows a green light by the TimeCapsule-connected printer.  Ah, but it did that yesterday even though it could NOT print to it.  Bring up the Print Queue for that printer and click Utility.   ...scanning for printers...found none.  Do I believe that?  Try printing to it.  It works.  Finding none doesn't mean it isn't working.
Try plugging the printer/scanner directly into the Mac.  No difference.
Follow the "maybe scan is different from printing" thought.  Where is the System Prefs for Scan/Fax?  Doesn't seem to be one.  Maybe it's just TWAIN drivers.  How was it I tested scanning initially?  Search [Finder] for scanner.  Nothing obvious.  Futz around a bit.  Ah, it was Image Capture.
Image Capture CAN see the scanner.  So I could scan in by hand to separate files and assemble in Acrobat.  Sure would be easier if Acrobat had control of the scanner as it [presumably] knows more about what it needs re scan settings.  Search Internet for problem.  Aha, found it on the third hit.  The Epson TWAIN (scan) driver must not be Universal binary.  Acrobat sees only Mac Universal binaries.
Check Adobe documentation to see if there's a way around this.  None found.  They don't even acknowledge the Universal binary requirement when talking about Mac.
So, scan separate pages using Image Capture.  Ahh.  The document's printed on really thin paper so type from the back side is bleeding through, badly.  How can I adjust the contrast on the scanner to compensate?  Nothing obvious.  What if I tell Image Capture it's Text?  No, that just seems to change Bit Depth to 1.  Changing it back to 8 causes the Document type to be Photo.  Well, at least there's a setting for B&W Photo.
Scan to TIFF files (the default).  Go into Acrobat and create a PDF from the four TIFFs.  Run OCR.  Hmm.  Still looks awful because of bleed through in image--OCR just adds invisible (selectable, searchable) text on top, without discarding image--and file size is rather large.  It's good enough, but now I'm curious as I've had better results with this in the past with Acrobat 8 on Windows, though it's been so long I can't remember exactly how.
Back to the Internet to read about OCR in Acrobat 9.  Ahh.  I think they phased out the previous method I used and replaced it with "ClearScan", a new technology which creates Type 3 approximation fonts on the fly and places those visible on top with the scanned image, greatly compressed (and de-skewed) underneath.  They recommend scanning at 300 dpi (I'd used whatever the default was, 150 I think).
OK.  Try scanning again.  Set to 300 dpi.  Hmm.  Must be SOME way to change the contrast to correct the bleed through.  Ahh.  It's set to "Image Correction: None".  I'd missed that before--my bad.  Try "Manual".  I get a control panel.  No contrast but I can affect brightness separately in Dark, Midtones, and Light.  Turning up Light does it.  Scan all the pages again.  Bleed through is gone (as seen in Preview windows that pop up).
Go into Acrobat and recreate the PDF from the TIFFs.  Well, it won't let me see the files.  I scanned them into /tmp.  (I've set up a symlink of /tmp to /FinderVisibleRoot/tmp (along with other hidden / dirs).)  tmp is greyed out though not others in that dir.  Futz around a bit trying other operations which open a file panel, come back, and now tmp's not greyed out.  Sigh.
Create the PDF from the TIFFs.  Looks exactly like before, bleed through and all.  WTF?  Check the TIFFs in Preview--as expected; no bleed through.  Perhaps something got cached.  Close and restart Acrobat and try again.  Same result.
The Image Capture adjustment to Brightness must not have changed the actual scan but some meta data stored in the TIFF. ??
Where can I tell Acrobat to honor that?  There are no options when I open files to be combined to create the PDF.  "Try again, Luke."   Nope.
Let's try just one file at a time with Create PDF From File.  Same problem.  The files panel for opening those files DOES have a Settings... button, but it's greyed out.  It's set to "All Types", which includes TIFF.  What if I change it to just TIFF?  AHA!!  Now the Settings... button is active.  Not obvious to me (I get why, given multiple types could be selected, but my gosh).
Now I can control how Acrobat changes the incoming TIFFs (I'm guessing PDF doesn't support TIFF directly so converts to JPEG, CCITT, etc.).  Not exactly sure how conversion works so futz with a few of what I imagine are the obvious options.  No effect.  Hmm.
Ah.  Maybe Image Capture (or the driver) is actually creating a color profile to affect the image adjustments I made, and embedding that in the TIFF.  Can color profiles be put in TIFFs?  I didn't think so.  Turns out they can.  And retaining embedded profiles was turned on in the conversion settings by default for all image types EXCEPT greyscale. :-)  Turn it on for greyscale and try again.  Voila!
OK.  Go back to Merge Files Into Single PDF to do all the pages.  Oops.  There's no Settings... option where I can tell it to keep the embedded profiles.  Sigh.  Use Create PDF From File for each page then merge those.
Now run OCR with ClearScan on the resulting PDF, and keep only very low resolution of original scan.  Result is a small (196K for 4 pg), clean looking, fully searchable document!
The on-the-fly Type 3 fonts it created aren't great (flaws visible when zoomed).  I think an older technology we had at Adobe of trying to match scanned chars to available fonts stands a better chance for high fidelity (and this may still be avail in a non-ClearScan option).  However, I still like the new ClearScan technology for some uses like this, where fidelity isn't such an issue.
Hopefully, the Universal binary problem on Mac with Acrobat will go away at some point (when I get a new printer? ) so I'll just be able to scan directly into PDF.  And Adobe will need to add Settings for Merge Files Into A Single PDF to control color profile handling, etc.
Thanks to all the Adobe forum folk whose posts informed me for this task.
--Dan

When I posted the message, it showed me "More Like This" with some relevant threads.  Relevance was pretty cool.
I read there are Acrobat app-wide conversion settings for importing different file types.  If I set Preferences/Convert To PDF/TIFF settings, it affects files specified to Merge Files Into A Single PDF.  It's still inconsistent that I specify it one way for Create PDF From File and another for Merge Files Into A Single PDF, but at least it can be done.

Similar Messages

  • Problems Scanning with Acrobat XI Pro for Mac

    I am running Acrobat 11.0.10 on a Mac computer (Yosemite 10.10.2).  Ever since i have updated Acrobat, when i attempt to scan documents with my Epson Photo RX620 it won't scan.
    When i try it without image correction, it tells me "an Error occurred while scanning".  If I attempt to scan using manual image correction, it will scan the document, and when it gets to the end of the scan, it says scanning canceled.
    Prior to the update, I was having no issues scanning with the same equipment.  Does anyone have any suggestions?
    Thanks!

    Hey JeffSPHR,
    Please refer this KB doc link mentioned below and try troubleshooting scanner issues:
    Troubleshoot scanning problems | Mac OS
    Let me know if this helps.
    Regards,
    Anubha

  • Scanning with Acrobat 9

    I am having some strange problems with an application after an upgrade from Acrobat Pro 5 to Acrobat Pro 9. What the application is supposed to do is to scan a document to PDF, save it to some temporary location, display it on the screen and later save it to the database. For scanning, I am using the MenuItemExecute("scan") method of the Acrobat application object (I don't think there is any other way!). The scanning is triggered by a button on the application's form, and the scanned document is displayed also on the application's form using the OpenInWindowEx method of AcroAVDoc. Acrobat's window is kept hidden.
    In the past, clicking on the "Scan" button would open the settings dialog of the scanner's TWAIN driver, and the result of the scanning would get displayed properly without any trace of Acrobat running behind the scenes. With Acrobat 9, however, the Acrobat window gets displayed; the scanned image first appears inside it and a second later gets transferred to my form. That would not have been so bad (I call the Hide method of AcroApp immediately afterwards to make Acrobat disappear), but the problem is, it works terribly unreliably.
    On one scanning attempt out of ten, the Acrobat would appear minimized in the task bar and only the scanning dialog will be displayed (the Acrobat's internal dialog, not the TWAIN driver's). Then after the scanning, the application would crash when trying to call GetActiveDoc() of AcroApp or GetPDDoc() of AcroAVDoc. The error message is meaningless: something like "Cannot call method '~' of object '~'". On other occasions the scanned page would appear in the Acrobat's own window and stay there without being transferred to the application's form. It's just crazy.
    Is there some trick with scanning from the new Acrobat that I am not aware of? Everything seems to be very unstable with the new version. Thanks in advance!
     

    We had a VBScript that used IAC for Acrobat 7 to scan to a file of specified name, that died under 9. I think the change was really a result of changing from MDI to SDI under Acrobat 8.
    Anyway, our tweaked VBScript function that now works under 9 looks like this (yeah, we leave Acrobat visible, but perhaps you'll see something here) ...
        function AcrobatScanToFile(outputFullPath)
        'Launch Acrobat to scan a document to a specific path
            const MAXIMIZE_ACROBAT = 1 ' 1-yes; 0-no
            dim success
            success = True
            dim ScanOK
            dim app
            set app = createobject("AcroExch.App")
            ScanOK = app.MenuItemExecute("Scan")
            dim AVDoc
            set AVDoc = createobject("AcroExch.AVDoc")
            set AVDoc = app.GetActiveDoc
            if AVDoc.IsValid then
                dim PDDoc
                set PDDoc = createobject("AcroExch.PDDoc")
                set PDDoc = AvDoc.GetPDDoc
                if PDDoc.Save(1,outputFullPath) <> True then
                    success = False
                end if
                PDDoc.Close
            else
                success = False
            end if
            if success then
                AVDoc.BringToFront
                AVDoc.Maximize MAXIMIZE_ACROBAT
            end if
            'AVDoc.Close 0
            'app.Exit
            AcrobatScanTofile = success
        end function

  • Can't scan with HP 2710 using Mac OS-X Yosemite

    When I try to scan, I get an error message stating "install or run HP software". I can print fine but can scan. I am wireless to my router and usb connected from router to printer. I cannot seem to find software for the scan feature for my operating system. Mac OS-X 10.10 Yosemite

    Hi @ricmcd,
    Welcome to the HP Forums!
    I noticed that you cannot scan with your HP Photosmart 2710 using Mac OS X 10.10. I am happy to help you with your scanning!  
    Are you able to make copies with your printer? (This way we will know that the hardware is functional.)
    According to your printer's specifications, and page 9 of the setup guide, the USB 2.0 printer cable must be connected from the printer directly to the computer. As this is the only method supported for connecting this printer to the computer. As this printer is not a wireless printer.
    I would also suggest reading the following guides:
    Installing a Mac Printer Driver Using Apple Software Update.
    Scanning in OS X v10.10 Yosemite without HP Software.
    If your printer is a different printer other than the HP Photosmart 2710, please respond with the printer's Product/Model Number. To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number, and I will be glad to look into this further.
    Hope this clears things up!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Trouble initiating "Create"a scan with Acrobat Pro on Yosemite paired with XEROX 6015NI

    I am on Mac Yosemite, using Acrobat Pro, trying to initiate a scan through "Create" a document from scanner (Xerox 6015NI, newly installed). Acrobat allowed me to pick the scanner in the first dialogue window, but when I pressed "scan", a new dialogue box pops up and tells me it cannot find scanner and suggested there may be some address issues... How can I fix this? The Xerox documentation that came with the machine is limited at best...

    Hi,
    Did you try to remove the scanner manually from system preferences and then add the scanner again? does the error also occur when you use image-capture?

  • Scanning with Acrobat using an HP Officejet Pro X476dw on a MacBook Pro

    I too cannot get Adobe to work with the x476. It provides no settings change options so it tries to scan from the flatbed instead of the ADF. Any suggestions? I can't find any menus your instructions references in Adobe. 
    Additionally, HP Scan does not work. Says the scanner is not available. 
    But I can open the scanner through preferences and scan from there. 

    Welcome to the HP Community , I came across your post about the error message “Incorrect credentials. Check your username/password and try again", you are noticing on your Officejet 8610 when trying to set up scan to a network folder. Check out the thread below from my colleague  who troubleshoots this issue in this specifically: Scan to Netwrok Folder says my credentials are not correct  I hope the steps help you!Best wishes Click the thumbs up icon below to show your appreciation for my reply to your concern today!

  • Scanning with a photosmart 6300, Mac OS 10.7.4

    The document looks like it's being scanned, but does not save it to the designated folder

    Are you trying to scan from the printer front panel?  If so, try scanning from your Mac using Image Capture in your Applications folder.
    Select your printer on the left side, then cick "Show Details" along the bottom.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Issue with Acrobat Reader for Mac

    Hi there, we are experiencing an issue connecting to a web service using Acrobat Reader version 7.0.5, 7.0.6,  8.0 and 9.0.3 for Mac, we have run it through Reader extensions but the form still won't submit. The form submits on Windows XP but not on Mac... Any ideas?

    You can download Reader from here: http://get.adobe.com/reader/

  • Not able to scan on windows 8 x64 with acrobat 10.1.4

    I am not able to scan on windows 8 pro x64 rtm (from MSDN) with acrobat 10.1.4.
    My combined printer/scanner model is HP Laserjet Pro 400 color MFP M475dw.
    My scanner driver "WIA-HP LJ300-400 M375-M475 scan" works fine in Windows Paint, but when trying to scan with Acrobat it only shows a "Wrong parameter" message.  When I try again or to close Acrobat a "operation not allowed because scanning is in progress" error message comes.
    Is acrobat 10.1.4 ment to be windows 8 x64 compatible (like the sales rep told me)?
    Is there a solution to this problem?

    As Acrobat X up through 10.1.4 wasn't intended for a Windows 8 "beta" a possible solution is to use what ever comes along that has been designed for Windows 8.
    Keep in mind Acrobat 9.2 worked with Windows 7 until the first round of Win 7 updates. Full functionality came with Acrobat X (the 10.1 update provided PDFMaker compatiblility with some Office 2010 x64 applications).
    Be well...

  • Adobe Acrobat Pro X, Mac, and Scanning with HP Deskjet Issue!

    I am running Adobe Acrobat X Pro on Lion and when I go to scan from PDF, my HP Deskjet 3052 A scanner isn't showing up in the drop down menu.  I also have Acrobat Pro X for Windows on my machine (VMWare) and it works fine, but it won't work with the Mac version.  I have called Adobe and HP and neither have been able to help me.  I bought this program with this feature in mind, and I am sick of having to toggle back to Windows to scan, as it eats up a lot of my processing power.  I have downloaded the SANE and TWAIN drivers (or so I thought I did) with no luck.  I have also un-installed and re-installed the printer and Adobe multiple times, with no luck!  Please help me!

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03378792&cc=uk&dlc=en&lc=en&os=219&pr oduct=3777182&sw_lang=#N469
    From HP Website
    How do I scan with the driver from Apple Software Update?
    Depending on your printer and the type of driver update, you might need to scan in a different way than you did before you installed Mountain Lion. 
    NOTE:Scanning to the computer from the printer control panel is not available when you scan with Preview, Image Capture, or Printer browser methods. You must use HP Scan software to scan from the printer.

  • I recently purchased Scan Snap for my Mac OS.X which came with Acrobat XI standard. This does not load on the Mac. Can I switch this for a Mac version?

    I recently purchased Scan Snap for my Mac OS.X which came with Acrobat XI standard. This does not load on the Mac. Can I switch this for a Mac version?

    Order product | Platform, language swap

  • HP Photo Smart D5110 not scanning with Mac OS 10.9

    Help. I have searched everywhere and still cannot come up with a solution to scan from my Photosmart. Worked fine until I upgraded to Maverick. Thanks!
    This question was solved.
    View Solution.

    Hello WelchS, and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are looking into your scan options. I would like to try and help.
    Due to the age of the printer, there is no HP software for this printer on Mavericks.  You can, however, utilize the Mac in-OS basic print and scan drivers.  I am including a document on Installing and Using the Printer on a Mac that should help resolve this, specifically the section of the document entitled "How do I scan with the driver from Apple Software Update?"
    Please let me know if you have any questions.  Thanks for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Constant Mac Pro crashes with Acrobat 8

    It's almost incredible, but my brand new, fresh-installed MacPro is crashing all the time when I run Adobe Acrobat 8. And when I mean crash I mean the whole computer freezes up and gives me a spinning disk. I have never seen a crash like that since System 9 was displaced by System 10. And now it's three times a day or more!! All I can do is hit the power button.
    It's a disgrace! No more gloating to PC owners when they complain about their crashes, that's for sure. This is the most expensive computer I've ever bought and I am bitterly disappointed.
    Mac Pro   Mac OS X (10.4.9)   2 x 2.66 GHz dual-core Xeon; 16GB RAM

    thanks for the suggestions.
    Reader or Pro? scanning? what are you doing and what
    happens?
    Pro. Just going through a document which has plenty of popups. No scanning involved at the moment.
    From what I found google:
    attempts to make Fujitsu ScanSnap fi-5110EOX2 work
    with Acrobat 8.0 professional. My problem has been
    that Acrobat 8 corrupts pdf files created by the
    ScanSnap during the OCR process. Adobe says the
    ScanSnap's pdf engine needs to be updated.
    ttp://www.macintouch.com/readerreports/scanners/topic2
    035.html
    Acrobat requires Intel plugins (there is no option to
    run Acrobat 8 under Rosetta
    http://www.macintouch.com/readerreports/scanners/topic
    2036.html
    All worked fine until I upgraded to Acrobat 8.0 Pro
    for Mac. Scanner works the same but now Acrobat
    corrupts the files whenever the program attempts to
    OCR the document. The OCR'd document will have a
    portion of the page duplicated on the page, forcing
    the bottom section of the scan out of existence.
    I am not doing OCR
    Adobe says this is not a problem on their end and
    suggests the scanner pdf engine needs to be updated.
    Of course, Fujitsu denies the problem and says they
    don't even support the 5110EOX2 for Mac anyway so get
    lost.
    Fresh installed. So you didn't import or use
    Migration Assistant to bring over PPC applications
    and support files (data and prefs are safe) from a
    PPC Mac.
    I did use Migration Assistant to move everything from a PPC mac.
    PPC drivers and plug-ins? font issue?
    When you freeze like that, do you repair the drive or
    just reboot?
    I just reboot (holding the power key for some seconds)
    VersionTracker feedback is all negative
    I'm finding v8 quite unstable under 10.4.9... It
    is nearly useless
    yes, I am going to go back to Acrobat 7, which I still have. Let's see.
    Mac Pro   Mac OS X (10.4.9)   2 x 2.66 GHz dual-core Xeon; 16GB RAM

  • I have just updated Acrobat to version 10.1.13. I am using a MAC Running Yosemite.  When I try to scan a document, after the printer scans Adobe Acrobat quits and I get an unexpected closure error.

    I have just updated Acrobat to version 10.1.13. I am using a MAC Running Yosemite.  When I try to scan a document, after the printer scans Adobe Acrobat quits and I get an unexpected closure error.  I am running Mac OS 10.10.1.  This only started happening when I installed the update of Adobe Acrobat.

    Hi MEW1,
    Is the printer connected wirelessly or wired?
    Go to Preferences and under categories go to > Convert to Pdf then select the Image Capture and then hit ok button.
    Close Acrobat and then relaunch it and see if it helps you while you do scanning.
    Regards,
    Rave

  • Adobe Acrobat 9 Pro Crashes When Scanning with Canon DR-4010C Native Interface

    When doing a custom scan in Adobe Acrobat Pro 9.2, I need to be able to show the Canon DR-4010C native interface so that it will auto-crop when I am scanning small documents such as receipts, etc.  I have another model scanner that does it automatically (a Canon Dr-2510C) but I need that same functionality when I scan with the 4010.  I can see the setting when I configure Adobe to use the scanner's native interface however when I choose "auto detection" on the size (in the scanner's interface) and press scan, Adobe immediately crashes.  Please help!

    Also, your log says: Acrobat.exe, version: 9.0.0.332
    Looks like you have not updated Acrobat after install. The current version is 9.4.6. Also try updating Acrobat, Help->Check for updates

Maybe you are looking for

  • When new events are added they are not in chronilogical order. How do I fix this?

    Whenever I would add new photos to my library, the new event would be created in chronological order ... oldest to newest.  To my knowledge I made no changes in my set-up, but now the newest event is created immediately before the oldest event.  In o

  • Mail crashing after Java update

    Yesterday I updated Java. Today Safari and Mail would crash on opening. I erased Safari preferences and other files in the user library except bookmarks list and opened. Mail continues to crash. I'm enclosing the crash report Process:         Mail [1

  • Table Chnages in R12

    Hi Is there any document which can list all the chnages from 11i to R12. Which lists all the table changes Etc.. What filelds are added/deleted or tables splitted Etc.../tables renamed.. Thanks Sree

  • Please vote using the forum poll!

    At the right side of this forum page, you will find a forum poll "Do you generate UIX or JSP pages with JHeadstart?". Please vote, this information is important for us with regards to future upgrades to JSF / ADF Faces. You can vote one time for each

  • Edit forms from Maillchimp {subject truncated by moderator}

    When I try to insert the embedded form from Mailchimp, I still cannot edit the position.  Can anybody help me with how to do it?