Experiencing Problem with Model Viewer

Hello,
When accessing the model viewer in the Visual Test and Repair POD we get a popup stating:
Windows has blocked this software because it can't verify the publisher:
Name: index.jsp
Publisher: Unknown
IE does download this add on by adjusting Active X settings but still the system displays the following message:
'Model Viewer not installed contact your system Administrator'.
Please let me know how tor resolve this.
Regards,
Vicky

Hello Vicky,
Please check your installation as per SAP Note #1590285.
Regards,
Alex.

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