Expired rental video will not delete

On my iPhone the status shows a video (in purple) that is a rental that expired. I can't see it in the 'movies' section of the iphone or itunes but it is till taking up memory. How do I remove it ?

Not Photo Library
I meant just iCloud
if yes - you can download the computer cloud console and take a look to see what is on your phone
iCloud for Windows

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For some reason, movies I rent on my iPad will not delete off of my iPad after I watch them. Is there some backdoor way to remove the rentals? Wifi (No 3G), IOS 6

For some reason, movies I rent on my iPad will not delete off of my iPad after I watch them. Is there some backdoor way to remove the rentals?
Wifi (No 3G), IOS 6

That means there's no videos left on the iPad, and the downloads aren't really there.
Sounds like a job for Apple Support. They'll have to remove the downloads from the queue to clear the iPad.
https://expresslane.apple.com/GetproductgroupList.action

Video will not play, yet audio does.

Like the header says, all of a sudden I go to work on a project I've never had trouble with and the video will not play; it is frozen wherever the cursor is. Yet the audio does play. I've tried clearing cache, clearing premiere cache, gone all over the internet to try and find an answer, of course India is closed right now, so no help there, not that they really give it anyway. So I'm asking if anyone might have experienced this one and figured it out despite Adobe. I'm on a PC with Windows 8 and terabytes and terabytes of storage; plenty of space left on disc, too. As I said; this has never been even a hint of a problem Just started up today. This even beats most Adobe "beta testing" problems they heap on us unsuspecting sheep. So I'm completely flummoxed. A prize to whoever knows what's up with this! It's a new one on me... Thanks in advance to whichever genius knows the answer! :-)
[Please choose only a short description for the thread title.]
Message was edited by: Jim Simon

OK, I found the answer by myself and wish to share it with those having the same issue. It turns out that the saved workspace can corrupt allowing audio to play, while video remains frozen. The fix is to change the workspace. Go to WINDOW, after creating a new style workspace and save the new workspace. Problem fixed. Also, if there are already a number of other saved workspaces that involve video you can simply change to that one and it will be fixed. Delete the corrupt workspace. That's it! This was discovered through a simple process of elimination which proves that bugs really can surface anywhere for no intuitive reason. Hope this helps you!

ITunes will not delete file (after confirming & sending to recycle bin)

Files deleted within iTunes do not disappear from my hard drive.
I answer "Are you sure you want to remove the selected podcast from your iTunes library" and select the "Remove" button.
I then answer "Do you want to move the selected podcasts to the Recycle Bin, or keep them in the iTunes Music folder?" with "Move to Recycle Bin".
Music files (mp3) occasionally delete properly but video podcasts (Geek Brief to be specific) will not delete.
Music is stored in J:\My Music\iTunes\iTunes Music which is slightly non-standard but seems to fit the rule of being "inside" the iTunes folder.
Any ideas? [I've seen similar but not quite the same posts where people are trying to delete files outside the iTunes folders......]

I too have this same problem with deleting video podcasts. The problem doesn't happen all the time, but probably a majority of the time. It is quite annoying as many of the video podcasts I subscribe to are in HD format so it is rather frustrating to have to manually delete them from the iTunes folder after deleting them thru iTunes, but since they take up gigs of space it is necessary to go in and clean them out every once in a while.

Time Machine will not delete.

Greetings.
The problem I'm having is that my 300GB backup disk is full. Time Machine says there is not enough room and it will not delete old backups to make room. How can I get it to do its thing?
Thank you.

dmac,
This might help...
*_“This Backup is Too Large for the Backup Volume”_*
First, much depends on the size of your Mac’s internal hard disk, the quantity of data it contains, and the size of the hard disk designated for Time Machine backups. It is recommended that any hard disk designated for Time Machine backups be +at least+ twice as large as the hard disk it is backing up from. You see, the more space it has to grow, the greater the history it can preserve.
*Disk Management*
Time Machine is designed to use the space it is given as economically as possible. When backups reach the limit of expansion, Time Machine will begin to delete old backups to make way for newer data. The less space you provide for backups the sooner older data will be discarded. [http://docs.info.apple.com/article.html?path=Mac/10.5/en/15137.html]
However, Time Machine will only delete what it considers “expired”. Within the Console Logs this process is referred to as “thinning”. It appears that many of these “expired” backups are deleted when hourly backups are consolidated into daily backups and daily backups are consolidated into weekly backups. This consolidation takes place once hourly backups reach 24 hours old and daily backups reach about 30 days old. Weekly backups will only be deleted, or ‘thinned’, once the backup drive nears full capacity.
One thing seems for sure, though; If a new incremental backup happens to be larger than what Time Machine currently considers “expired” then you will get the message “This backup is too large for the backup volume.” In other words, Time Machine believes it would have to sacrifice to much to accommodate the latest incremental backup. This is probably why Time Machine always overestimates incremental backups by 2 to 10 times the actual size of the data currently being backed up. Within the Console logs this is referred to as “padding”. This is so that backup files never actually reach the physically limits of the backup disk itself.
There appears to be a method for getting around this that may work for some. Bear in mind that it will involve deleting older backups that Time Machine does not yet consider “expired”. But it should allow you to complete the current backup attempt while at the same time preserving some of the previous backups. It is fitting, as well, to remind users that backup disks should be +at least+ twice as large as your Macs’ internal hard disk.
The Time Machine error message tells you how much space the current backup requires.
Using that measurement, go into the Time Machine Preferences and click “Options…”.
Now using the Exclusion List, begin adding things like System & Library folders, and anything else that will get the “Total Included…” figure down to the amount that Time Machine reported was necessary. Leave your User folder for last. If it is still not enough, you can begin including folder within your Home folder.
Once the “Total Included…” is below what Time Machine requires, then perform a backup. During the backup, Time Machine perform certain house-keeping duties that frees up additional space.
Once the backup is complete, check Time Machine Prefs “Available:” line. You may discover that you now have more room than expected.
Go back to the Exclusion List and begin removing items until the “Total Included…” is again just under what “Available” states.
Perform another backup. Again more room may become available. You may have to repeat this procedure several time until a backup includes ALL of your desired files.
*Backups WAY Too Large*
If an initial full backup or a subsequent incremental backup is tens or hundreds of Gigs larger than expected, check to see that all unwanted external hard disks are still excluded from Time Machine backups. Time Machine will attempt to backup any hard disk attached to your Mac, including secondary internal drives, that have not been added to Time Machines Exclusion list.
This includes the Time Machine backup drive ITSELF. Normally, Time Machine is set to exclude itself by default. But on rare occasions it can forget. When your backup begins, Time Machine mounts the backup on your desktop. (For Time Capsule users it appears as a white drive icon labeled something like “Backup of (your computer)”.) If, while it is mounted, it does not show up in the Time Machine Prefs “Do not back up” list, then Time Machine will attempt to back ITSELF up. If it is not listed while the drive is mounted, then you need to add it to the list.
*Recovering Backup Space*
If you have discovered that large unwanted files have been backed up, you can use the Time Machine “time travel” interface to recovered some of that space. Do NOT, however, delete files from a Time Machine backup disk by manually mounting the disk and dragging files to the trash. You can damage or destroy your original backups by this means.
Additionally, deleting files you no longer wish to keep on your Mac does not immediately remove such files from Time Machine backups. Once data has been removed from your Macs' hard disk it will remain in backups for some time until Time Machine determines that it has "expired". That's one of its’ benefits - it retains data you may have unintentionally deleted. But eventually that data is expunged. If, however, you need to remove backed up files immediately, do this:
Launch Time Machine from the Dock icon.
Initially, you are presented with a window labeled “Today (Now)”. This window represents the state of your Mac as it exists now. +DO NOT+ delete or make changes to files while you see “Today (Now)” at the bottom of the screen. Otherwise, you will be deleting files that exist "today" - not yesterday or last week.
Click on the window just behind “Today (Now)”. This represents the last successful backup and should display the date and time of this backup at the bottom of the screen.
Now, navigate to where the unwanted file resides. If it has been some time since you deleted the file from your Mac, you may need to go farther back in time to see the unwanted file. In that case, use the time scale on the right to choose a date prior to when you actually deleted the file from your Mac.
Highlight the file and click the Actions menu (Gear icon) from the toolbar.
Select “Delete all backups of <this file>”.
*Full Backup After Hardware Change/Replacement*
If you are running out of disk space sooner than expected it may be that Time Machine is ignoring previous backups and is trying to perform another full backup of your system? This will happen if you have replaced your computer with a new one, or had significant repair work done on your existing Mac. Time Machine will perform a new full backup. This is normal.
You have several options if Time Machine is unable to perform the new full backup:
A. Delete the old backups, and let Time Machine begin a fresh.
B. Attach another external hard disk and begin backups there, while keeping this current hard disk. After you are satisfied with the new backup set, you can later reformat the old hard disk and use it for other storage.
C. Ctrl-Click the Time Machine Dock icon and select "Browse Other Time Machine disks...". Then select the old backup set. Navigate to files/folders you don't really need backups of and go up to the Action menu ("Gear" icon) and select "Delete all backups of this file." If you delete enough useless stuff, you may be able to free up enough space for the new backup to take place. However, this method is not assured as it may not free up enough "contiguous space" for the new backup to take place.
*Outgrown Your Backup Disk?*
On the other hand, your computers drive contents may very well have outgrown the capacity of the Time Machine backup disk. It may be time to purchase a larger capacity hard drive for Time Machine backups. Alternatively, you can begin using the Time Machine Preferences exclusion list to prevent Time Machine from backing up unneeded files/folders.
Consider as well: Do you really need ALL that data on your primary hard disk? It sounds like you might need to Archive to a different hard disk anything that's is not of immediate importance. You see, Time Machine is not designed for archiving purposes, just as a backup of your local drive(s). In the event of disaster, it can get your system back to its' current state without having to reinstall everything. But if you need LONG TERM storage, then you need another drive that is removed from your normal everyday working environment.
This KB article discusses this scenario with some suggestions including Archiving the old backups and starting fresh [http://docs.info.apple.com/article.html?path=Mac/10.5/en/15137.html]
Let us know if this clarifies things.
Cheers!

Videos will not sync to iPhone from iTunes

Movies (Videos) will not sync to an iPhone 4S from iTunes Mac. They can be downloaded and played from iCloud. They sync to other iOS devices, just not this one.
Music does sync as do other media. When I try Movies (Video) I spend long minutes watching "Waiting for changes to be applied". I suspect it's timing out.
I don't see anything in Console. It doesn't matter whether Movie is DRMd or home.
I've restared phone and desktop. I wiped the phone and restored from Backup. I suspect if I wiped phone and treated at as NEW phone it would work, but I'd lose game settings, some data, etc. I haven't tried 'manual' management of music and video, I really dislike that. I did try dragging a movie to the iPhone manually, that behaved like sync.
I've used PhoneView, an OS X utility for browing phone to look for stuck or unexpect media. There are no Voice Memos and no Voicemail messages.
In iTunes, if I expand the Devices tree for the phone, and inspect Movies, I see the movies that have downloaded via iCloud. Movies that are supposed to sync from iTunes show with a grayed out font and dotted viewing status circle.
Any ideas? Any references to a technical description of the iTunes sync process?

A colleague on App.net (@gaelicwizard) came up with the fix for being unable to sync video to the iPhone. It suggests the bug is on the iPhone, and since a wipe/restore didn't fix it the bug is transmitted with the backup.
The fix was to setup iTunes on another account on the same machine, then sync the iPhone to THAT account. This wipes out all media and photos. When I did that I could sync a video to the iPhone.
I then synced the iPhone BACK to the original iTunes account -- this wiped all media again. This time though I could sync video from the original iTunes. I restored all of the media and was good to go again.
I still wonder if this bug is related to the fix for the 7.0 CloudAssets bug that was fixed in 7.1. There was also something odd about the movie 'Frozen' where the Cloud version and local iTunes version seemed somehow different...

Trash will not delete from trash folder! What can cause this effect?

Trash will not delete from trash folder! What can cause this effect?

u can actually force it to delete, oviously i assume you dont have the application or data etc open neware else?
try restarting your computer, go into finder close all your open applications etc, servers, **** even clear your data in your web browser, do a disk utility check and verify your drives and repair em if nessicary.
as chamar suggested look at http://www.thexlab.com/faqs/trash.html
i had the same problem before but with a good 5-10 minutes of googling i was able to solve it..
best of luck

.FLV Video will not work when linked to on intranet (Captivate 5)

I have a project with video (.FLV).
1. Project was developed and published to a folder on the local hard drive of a PC.
2. Project was copied to my company's intranet server.
3. If I click on "My computer" and navigate to the network folder where the project is, the project and video work fine.
4. If I LINK to the project (say to send the location to someone in an Outlook message) the project WILL open, but the video will not (reads "Connection Error").
I did add the video to the library of the project. The video file is in the same folder as the published project.
I have worked with support over the phone and wanted to try something different before calling back. The solution they gave me was to zip the project. I haven't tried that because it will not be practical for my small hospital. My users will need to be able to click on something and make it work, they may not have admin rights to the pc or the knowledge/desire to unzip a file.
Thanks for reading.

I thought I'd add a few comments in addition to Rod's good suggestions. For the benefit of others who may follow this thread in the future where their .flv is stored on a web server or MS SharePoint. I'd suggest checking with the web server administrator to assure that the server accommodates the .flv "mime type". This is often the problem when you see the "Connection Error" statement.
This Adobe Knowledge Base article gives details to fix it.
http://kb2.adobe.com/cps/194/tn_19439.html
This can also be the case if the .flv is being delivered from SharePoint.
http://social.technet.microsoft.com/Forums/da-DK/sharepointcollaboration/thread/af003e0e-8 c87-47fe-91d3-47e36ffddec3
Of course these might not be where your .flvs are stored, but just in case...
Thanks
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com

There are 26 songs on my iphone that no matter what I do will not delete or play, they play on my computer but on my phone they wont go away, i tried swiping to delete them and unchecking them but they are still there. Any advice?

There are songs on my iphone 4 that will no play or delete. They play and work on itunes on my computer but they will not play on my phone and I am trying to delete them. I deleted all the songs, but these will not delete. Any help?

They are not on the iphone in the first place. It is just a setting that allows you to see the songs that are available in icloud, but not on your iphone. If you turn the setting to off, then you no longer see the songs that are in icloud, but NOT on your iphone.

Please help! My Itunes says corrupt file and will not open (IMac 2010). I couldn't fix it by reinstalling so I moved it to trash. It will not delete from my trash as it is saying "Japanese.lproj" is in use. I can't delete or open to close it, what do I do

Please help!
My Itunes says there is a corrupt file and will not open (IMac 2010). I couldn't fix it by reinstalling ITunes so I moved ITunes to trash. It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj". I can't delete ITunes or open ITunes to close the Japanese.lproj, what do I do? Thank you for any help you can provide..

It will not delete from my trash as it is saying "Japanese.lproj" is in use. I have never opened or used "Japanese.lproj".
Interesting. This sort of thing is more common on Windows systems. Taken at face value, one of the iTunes program files (one of the Japanese language resources) is damaged.
I'd try running your Disk Utility over your startup disk. Does it find/repair any damage? If so can you empty your trash and reinstall your iTunes successfully now?

In OSX 10.8.2 with Safari 6.0.2. Many videos will not open in Safari

I am running OSX 10.8.2 with Safari 6.0.2. Many videos will not open on Safari but open on Chrome. I have enabled javascript in Safari Preferences. I get a javascript void message when copying the link of the non-working videos. In one discussion about javascript problems in Mountain Lion a Java Preferences Ap in Utilities was used to fix the problem. I do not have a Java Preferences Ap in Applications\Utilities. I am stuck.

I am having a similar issue, except mine is with a military site. The military sites use java althroughout for downloading files/image. The problem is that it never gives me the notice to enable java for these sites.
I would like to have the ability to manually tell safari to allow java on a particular site so this isn't an issue.
This would solve my issue and allow a way to activate java on sites that don't give you the option to allow it.

Just got the iPhone6 and did the iCloud setup from a previous backup of my old iPhone5. iPhone6 is now continuously trying to download the renweb app. When I try to delete the renweb app, it will not delete. How can I get rid of the app??

How can I delete the app off my phone without going through the entire setup of the new phone again? App will not delete the normal way. I hit delete and it just stays on the phone and tries to download over and over.

If it has a cloud icon it means its no longer on your device. Tapping on the cloud will effectively reinstall the App from scratch to your device.
There is no way to remove it from the cloud because its not yours to remove from there. Its the general App repository, you are just given access to it to download content you've already purchased.

I have a folder and 3 files stuck on my desktop. When I drag them to the trash I am asked to enter my administrator's password. I do this but the files and folder will not delete. I have checked 'Get Info' on each of them and they are not locked?

I have an empty folder and 3 .jpg files stuck on my desktop. When I drag them to the trash I am asked to enter my administrator's password. I do this but the files and folder will not delete. I have checked 'Get Info' on each of them and they are not locked and I have full read & write access. Grateful for any assistance in solving this problem.

Back up all data.
Triple-click anywhere in the line below to select it:
ls -@Oaen De* | open -f -a TextEdit
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.
If any personal information appears in the output, anonymize before posting, but don’t remove the context.

I rented a movie in iTunes and connected my iPad to transfer the movie to the iPad. The rental section will not pop-up and I have confirmed the movie is not an HD movie. Any suggestions on what to do next?

I rented a movie in iTunes and connected my iPad to transfer the movie to the iPad. The rental section will not pop-up and I have confirmed the movie is not an HD movie. Any suggestions on what to do next?

I would ask iTunes Store support for help with this. You may never be able to get the movie to download on your own now.
Go here and then tap on Connecting and downloading, then tap on Movie Rentals. You can have someone contact you, you can chat online or you can get email support. I would opt for the phone call or online chat.
https://getsupport.apple.com/Issues.action

I am trying to clear files from my computer. I have a bunch of .m4v protected files that will not delete. They are lectures from college that I do not need anymore and would like to delete them to make room on my computer.

I am trying to clear files from my computer. I have a bunch of .m4v protected files that will not delete. They are lectures from college that I do not need anymore and would like to delete them to make room on my computer. I have looked at the help sites and they seem to give directions to change files that people are saving in the future and not regarding past files. I am unable to change anything about the file including the name, so I can not change these past files from .m4v to something else which is deletable such as .mp4 etc. Any help would be much appreciated!!!!

Well, most of what we can tell you is already stated in the message you are getting. A phone can only sync with one library at a time. You have apparently synced your phone with a different iTunes library in the past, or changes have been made to this library so the phone no longer recognizes it as the library with which it was synced. To know which you will have to provide the information.
If you bought them using the AppleID you use with this phone it may simply be easier to re-download them directly to the phone rather than sync them, though you will want to resolve that issue at some point.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519

Expired rental video will not delete

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