Explorer crashes after installing ZFD 3.2 SP3

I have a server running NW5.1 SP7 with ZFD 3.2. Over the weekend I
installed ZFD3.2 SP3 on the server. Now I'm having problems with people
crashing at random.
Random people at random times with get a message that says:
Explorer.EXE - Application Error
The instruction at "0x71739dfc" referenced memory at "0x0294fde4". The
memory could not be "read". Click on OK to terminate the program.
When the user clicks OK their desktop disappears and they have to reboot.
I've had some users get this every five minutes.
I've tried upgrading to the latest Novell client but that hasn't helped.
Has anyone else had this problem?

http://support.novell.com/cgi-bin/se...?/10088422.htm
http://support.novell.com/cgi-bin/se...i?/2969862.htm
Deyan
[email protected] wrote:
> I have a server running NW5.1 SP7 with ZFD 3.2. Over the weekend I
> installed ZFD3.2 SP3 on the server. Now I'm having problems with people
> crashing at random.
>
> Random people at random times with get a message that says:
>
> Explorer.EXE - Application Error
> The instruction at "0x71739dfc" referenced memory at "0x0294fde4". The
> memory could not be "read". Click on OK to terminate the program.
>
> When the user clicks OK their desktop disappears and they have to reboot.
> I've had some users get this every five minutes.
>
> I've tried upgrading to the latest Novell client but that hasn't helped.
>
> Has anyone else had this problem?
>

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Pincer69,
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Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
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8/1
Thank you for your quick response. Sadly, the game still does not work. I tried all of your advice, then decided to make sure I had done everything I could possibly think of.
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I ran the Repair Disk Permissions function.
I had the latest version of Quicktime, but I reinstalled it anyway. I also downloaded all available system updates.
I erased all of my remaining Sims data, including the preference files.
I rebooted. (not sure if this does much, but I know my old PCs worked better with reboots)
I installed the Sims 2 in a newly-created Games folder on the HD. I also installed the patch for the base game.
I played the game; it functioned properly.
I rebooted again and installed the Pets expansion and the patch.
It is behaving the same way as before - the game quits unexpectedly when the startup screen gets to "calibrating canine customization."
Oh, and I did not moved my saved data back into the game folders - I tried running it clean, first.
Is there anything else I can try? Or do I just give up and sell my expansion pack on eBay?
-Schenley
8/2
Hello,
Here are specific instructions for fixing the problems with Sims 2 Pets.
1. Start by removing any Sims DVDs from the drive
2. Drag The Sims 2 application folder from your Hard Drive to the trash
3. Drag The EA Games folder from the Documents folder to the trash
4. Drag the EA Games folder from the Users/Shared folder to the trash
5. Go to Home/Library/Preferences and drag to the trash the following files com.aspyr.thesims2.plist, com.aspyr.thesims2bodyshop.plist, com.aspyr.packageinstaller.plist (you might not have all of these files)
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Hello again,
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8/3
Hello,
I am sorry you are still having problems with The Sims 2. In most cases checking to make sure you have all the latest Apple updates and a fresh install will fix this problem.
Here are a few things to check for:
1. Make sure the game is installed on the boot volume, the main hard drive.
2. Don't put the game in your Applications folder. There are permissions conflicts that can arise when games are installed here. Install the game to the root level of your drive instead.
3. Run the permissions repair. To do this, launch the Disk Utility located in the Utilities folder in the Applications folder. The second tab will allow you to repair permissions.
4. Remove the game completely (search for all game files) and run the install again, and choose the Macintosh HD as the destination for the install. When you launch the game, leave all in-game graphics settings at the defaults. Then reinstall the patch.
Here's something else you can try. Uninstall the game again, move ALL files related to game to the trash and empty it. Do a search on your entire computer to make sure that you got everything. Disconnect any peripherals from your computer except for the keyboard and mouse, create a New User account, reboot the computer and log into the new user account. Then reinstall the game. Choose your Macintosh HD as the destination to install to, and after initially launching the game, leave all in-game graphics/resolution settings at the defaults.
Have a nice day,
Aspyr Tech Support
8/3
Sorry, it's me again.
I've done everything you suggested in this and the other e-mails, to no avail.
-my system is fully updated.
-ALL Sims 2 files trashed and emptied.
-Permissions repair run.
-peripherals unplugged.
-New user created.
-Rebooted and logged in as new user.
-Installed directly to HD.
-Launched + closed game.
-Installed Pets Exp.
-Launched - failed. It crashed at the very same point during startup.
-downloaded and installed patch; still failed.
I'm ready to restore my base game saved files from their DVD and sell the expansion pack on eBay.
8/3
There is one last thing to try and that is to assume there is something wrong with the Pets DVD. We offer a disc replacement service for $10 or, if you have purchased the disc in the last 90 days, it is free.
8/16/07
I received my replacement disc today, and quickly installed it after backing up my files. The game still crashes at the same point during startup. Is it time to give up?
8/16/07
Hello,
I am very sorry the Pets expansion has not worked for you. I have never run into a situation where nothing will fix the problem. In all cases with the Sims 2 or expansions a disc replacement fixes the problem. I would guess that there is some obscure Apple issue causing the Pets to crash.
Have a nice day,
Aspyr Tech Support

I finally got the solution from a friend at the TSR forum. It was a problem with QUicktime 7.2. I needed to install this update:
http://www.apple.com/support/downloads/macosx10410comboupdatev11intel.html

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Message was edited by: mrtruffles

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