Explorer.exe Application Error on shut down

On shut down I am getting the following explorer.exe application error:
The exception unknown software exception (0xc000042) occurred in the application at location 0x89087e03.
Click on OK to terminate the program
How do I fix it?

1. Try clean boot http://support.microsoft.com/kb/929135
2. How does sustem respond when you shutdown with
shutdown -s -f -t 0
3. Try to pinpoint which program is causing problem by
killing one by one (program or service) before shutdown.
4. Reveal content of Event logs, namely errors and warnings
5. When this phenomenon started?
M.

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"Apache.exe - Application Error" while shutting down Apache

Hi All,
Though this is not a show stopper bug, I am not sure whether this may result any error situation or not.
System: Windows XP SP3
Application: Oracle Apps 11.5.10.2 (RUP6) single node Vision instance.
Directories:
D:\orclapps\orclappsappl
D:\orclapps\orclappscomn
D:\orclapps\orclappsdata
D:\orclapps\orclappsdb\9.2.0
D:\orclapps\orclappsora\8.0.6
D:\orclapps\orclappsora\iAS --> Apache\Apache\Apache.exe
Issue: When I initiate "Oracle Apache Server ORCLAPPS_erp" service shutdown either in Windows Service window or from command prompt using adstpall.cmd, System is showing below error alert and then service getting stopped(purpose achieved). As such I dont see any problem with that. But I would like to fix it to avoid any problems it might cause for which I may not trace out to its root.
Error:"Apache.exe - Application Error" The instruction at 0x####### referenced memory at 0x####### . The memory could not be "read".
From below note I understood such bugs can be avoided by upgrading Apache version 2.0.43. Right now the one came along with vision instance is vesion 1.3 (according to Readme.txt file from Apache\Apache directory.). But I am cue less how to upgrade Apache, whether any Patch exists from Oracle to do this or not. Or, I should not change Apache from apps instance. Even if I can do, how I can do it? Or its nothing to do with Apache version. I am totally confused.
https://issues.apache.org/bugzilla/show_bug.cgi?id=11997#c3
Please advise.
Thanks.

Hi;
XP is not certified platform so its hard to find answer.Thatswhy I suggest use certified platform, also see:
http://www.geekstogo.com/forum/topic/4911-memory-could-not-be-written/
Regard
Helios

Windows 8.1 - "explorer.exe - Application Error" during shutdown process

Hi,
After I upgrade to Window 8.1, i get "explorer.exe - Application Error" dialog every shutdown.
It contain: "The instruction at 0x74fd40b9 referenced memory at 0x00000000. The memory could not be read.
Click OK to terminate the program
Click on CANCEL to debug the program."
(Sorry, my account can't post link or image. So i can't show you the picture capture)
When I had used Window 8, it didn't happen.
Please help me to solve this problem.
My machine is: HP ENVY DV6 7214nr.
Thanks,
Tan Nguyen

I am having the issue when shutting down windows 8.1. Did not occur before the update with Windows 8. At shut down, Pop up displays for only a few seconds. HP Envy I7.
Explorer.exe - Application Error
The instruction at 0xa73640b9 referenced memory at 0x00000000. The memory could not be read.
Click on OK to termintate the program.
When I start the PC, and shut it down after a few minutes of running, this error does not occur. Only after the PC has been on for awhile and I have used several programs.
And for those of us unfamiliar with creating a Reg entry, the instruction are not very clear. Once I create this text file...what do I call it and where and how do I insert it....?
UPDATE Problem fixed: I followed the suggestions of a Windows 8 clean boot from Microsoft.
After going through the running applications one by one, I finally isolated the problem on my HP Envy to the Bluetooth Application. I disabled the Bluetooth task in Startup and made sure it did not load. Afterward, no more Explorer.exe - Application
Error when I shut down the PC. This program is a Ralink Bluetooth driver and exe. program running on startup. I am not sure if HP has offered an updated driver for it as of yet.....

Explorer.exe application error "Memory could not be written" ?! OS seems stuck now

(Model # m6-k010dx) My new laptop after 13 months automatically updated from windows 8 to 8.1 after I had said 'no' as many times as it allowed. After the update my files are still on it and most things are there but it seems 'stuck' and the orange screen keeps flickering like start to desktop so fast you usually can't even click anything in time to open it before it switches. I was told that the drivers probably needed to be updated first (eventhough I am pretty sure I kept up with all my other updates that popped up the only one I postponed was 8.1) and that I should refresh it, so I lose my programs but keep my files. I'm so sad I now lost Photoshop cs6 and my prefered antivirus (webroot) But anyway back to 8.0, it functioned fine aside from annoying pop ups to install norton antivirus no thank you, i bought webroot again. no updates were available.
I went to HP.com drivers update, searched for my pc and its correct update, and next thing I know is it's installing windows 8.1....??!
So again when it's 'done' and reboots, the screens flicker forever. I shut down, restart, same. so I put it back to windows 8...it will install 8.1 on its own any day now.. Please help asap!!!
Also forgot to mention when the screens are flickering, a few explorer exe application errors pop up on occaision. IE: "the instruction at 0xaa0c663c referenced memory at 0xaa0c663c. The memory could not be written. Click ok to terminate the program." was one the last time,
and the time before it, the initial windows 8.1 update when I still had Webroot antivirus, the pop up said "the instruction at 0x9b63663c referenced memory at 0x9b63663c. The memory could not be written. Click ok to terminate the program." the other pop ups the initial time came from Webroot - IE: "This file is trying to install itself to start every time the computer turns on C: /Windows/system32/DrvInst (dot) exe" and gives the options to block, allow once, or allow always.
Another trying to install every time computer starts is "C: /WINDOWS/system32/wbem/WMIADAP (dot) EXE"
and another is : "Process ID: 4244
Thread ID: 3460
Event Type: Registry
Access: Write
Registry Key: /REGISTRY/MACHINE/SYSTEM/ControlSet001/Services/NDIS/IfTypes/131
Value: IfUsedNetLuidIndices"
I searched all of those but found nothing. How can I have a smooth update? THank you in advance

Hi @ASAP666 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP ENVY m6-k010dx Sleekbook and trying to update to Windows 8.1. Before updating did you make sure your system was up to date with Windows. Here is something from Microsoft that might help.
Looking into this I have found that it is a driver issue usually associated with USB devices.
Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues.
Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.
I recommend to do this update to disable your Anti Virus or Webroot temporarily to allow the update to go through.
Please let me know how this goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Explorer.exe Application Error

Hi.
(Sorry if this is in the wrong category.)
Just today, I downloaded a Windows update(it said I had like 150+ things to install, so I did) Well, that's where my problem began. Once I did that, I turned my laptop on and right after I type my password in and click enter, I had an "explorer.exe"
error pop up saying that the memory could not be read. The WHOLE screen is black, only my cursor was there. I couldn't see my desktop, taskbar, nothing. I could do CTRL+ALT+DEL to get into the task manager though.
I have read literally EVERYTHING I could find on the internet, and nothing has solved my problem. It's quite tricky because most of what I have read has told me to boot in safe mode, safe mode with networking, and safe mode with command prompt, all to no
avail. When I try, the same error pops up there too.
I started up my computer and did F8 to get to the system repair, which also did not work. It said there was nothing wrong with it.
I tried multiple system restore points, all which did not work. I got an error for all of them saying this:
System Restore failed to extract the original copy of the directory from the restore point.
Source: %SystemRoot%\Registration
Destination: ComPlusStaging
I have tried to do the SFC /SCANNOW which said that there was nothing wrong with my computer.
I'm completely out of ideas on how to fix this and I would really appreciate the help.
Thanks in advance!

After I clean install of Window 8.1, i get "explorer.exe - Application Error" dialog every shutdown.
Hi,
Did you mean that this problem occures as soon as Windows clean installed? If so, it may be Windows installation ISO or RAM problem. Since you said Windows 8 works normally, it should be Windows 8.1 ISO problem.
However, if this problem occures after you install some applications, it should APP problem, not system.
Roger Lu
TechNet Community Support

Proxy Desktop: Explorer.EXE - Application Error

It appears that the installation of Media Manager 9 caused the following error message within Windows XP, after viewing My Network Places:
>   Proxy Desktop: Explorer.EXE - Application Error
>   The instruction at "0x01d3b865" referenced memory at "0x00000008". The memory could not be "read".
The problem occurred on my machine when I installed BlackBerry User Tools, which installed two different software programs:
>   BlackBerry Desktop Manager, version 4.2.2.14 [Apr 26 2007], and
>   Media Manager 9, also known as Roxio Easy Media Creator 9 (Build 910B72J ENU)
Once I removed Media Manager 9, the problem disappeared, that is, no more error message after viewing My Network Places, which used to give the error message above.
Note. My system also has a regular installation of Roxio Easy Media Creator 9, which came pre-installed on the machine, but this name only appears on the quickly-passing splash-screen; it is titled Roxio Creator DE in the user interface. The help file calls it Roxio Creator DE, Version 9.1.573 SP1. When I was installing Media Manager 9 as a part of the BlackBerry User Tools installation, I had to tell the installation program not to uninstall the existing sub-programs of Roxio Easy Media Creator 9. I wonder if the problem could somehow derive from a conflict between these two installations.
Also see my post at http://www.pcanswers.co.uk/node/2506
Message Edited by Matthew3 on 08-17-2009 12:13 PM

Thank you for your response, OzBBerry42.
Do you know for sure that the problem is a conflict between the pre-existing installation of Roxio Easy Media Creator 9 and the partial installation of Media Manager 9 (a.k.a. Roxio Easy Media Creator 9) that I allowed when I installed BlackBerry User Tools? If so, please comment further on your findings.
If my conflict hypothesis is is true, then this post is the only one on the Internet that accurately addresses this problem. Others who have experienced this error message apparently do not know that their some-time-in-the-past installation of BlackBerry User Tools caused this error when they eventually decided to browse shared directories over their LAN.
Currently, I am only running the pre-existing installation of Roxio Easy Media Creator 9 with the BlackBerry User Tools installation of BlackBerry Desktop Manager. Therefore, I do not get this error message anymore. However, it took many hours to isolate this problem. I decided not to invest anymore time into testing my conflict hypothesis. Have you or anyone else?
I would like to see the technical department at BlackBerry comment on this issue.
By the way, I am the administrator of the LAN system. I discovered this error on a user's computer. If these types of problems are going to be had with BlackBerry phones, I might decide to discourage their use and direct people to their competitors. A response to this issue from BlackBerry would help dissuade me. OzBBerry42, if you know how to get their attention, please do.

Application error and shut down

Win XP, SP3, Intel 2 Duo, 2.4 GHz, 1 GB RAM, PreE 7
I am in the middle of creating a slideshow with the 1st half having still shots, using titles. All seemed fine. Added several mpg videos, all seemed fine. However, now I am adding titles in between the videos and I keep getting the following error.
Adobe Premiere Elements has encountered a problem and needs to shut down. I chose not to send the report to Microsoft.
Adobe Premiere Elements.exe Application Error
The exception unknown software exception 0xc000000d occurred in the application at location 0x78138aa0. Click ok to terminate the program.
If I try to add a new title, it shuts down right away. However, I was able to copy and paste titles that I already created in the 1st half and can bring down into the timeline without trouble. But when I try to edit it, the program shuts down with the above error.

ghighigirl59 wrote:
Often, when there is a memory address error, it's because a program either did not properly report its memory address usage to the OS, or have terminated, and did not release the memory, as the OS expected.
Also, Steve makes some very good points. After you follow up on those, I look into these, if things have not improved.
First, the tips in this ARTICLE might be useful for setting up the computer, and then getting it ready for an editing session.
Next, when a program shuts down, hangs, or brings the system down, there is often a breadcrumb trail left behind. The tips in this ARTICLE will give you tips on finding clues in that breadcrumb trail.
Good luck,
Hunt
The artical is wonderful, I'm new here, Your info is very helpful to my study.

Explorer.exe Application Error - Faulting module name: Windows.UI.Xaml.dll

We are having a problem with one of our Windows 2012 R2 Terminal Server. The server keeps maxing out CPU to 100% the only way to resolve the issue is by restarting the guest OS. When I have been trying to troubleshoot the issue. I have noticed the following
error is appearing in the event log. I have tried various research online but have been unable to find a resolution to the issue. Anyone have any ideas?
Faulting application name: explorer.exe, version: 6.3.9600.17415, time stamp: 0x54503a3a
Faulting module name: Windows.UI.Xaml.dll, version: 6.3.9600.17415, time stamp: 0x54504b1a
Exception code: 0xc000027b
Fault offset: 0x0000000000982bea
Faulting process id: 0xd44
Faulting application start time: 0x01d0526d40641d26
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report Id: 80a05322-be60-11e4-80db-005056bd0cad
Faulting package full name:
Faulting package-relative application ID:

Hi,
Please test the issue in Clean Boot first. For the detailed steps, please refer to the following Microsoft KB article:
How to perform a clean boot in Windows
http://support.microsoft.com/kb/929135
Also seems you should try to uninstall IE and install it again but before that you can run command type:
SFC /SCANNOW and let the system to scan your DLL files and repair them, then reinstall the new IE.
For general reference, windows.UI.xmal.dll can handle several file in background process. For more detail refer
this article.
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Explorer .exe application error windows 8.1 during shutdown

Hi , I had this error pop up on my computer everytime I shutdown my computer. It been about 2 weeks already I looked it up but I couldn't find anything about it
This instrution at 0x05be43c3 referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program

Captid, welcome to the forum.
The problem that you are having seems to be caused by corrupted files. It appears to happen when Win 8.0 is updated to Win 8.1. I saw one person who said he did a System Recovery to return the computer to the original configuration with Win 8.0. Then, reinstalled Win 8.1 and the problem no longer occurred.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

I keep getting "firefox.exe application error" and program shuts down

When I attempt to boot up Firefox I get the following message "firefox.exe application error" and the program shuts down. "The application 0x10008d30 referenced memory at 0x10008d30. The memory could not be "read"

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
Please report back to see if this helped you!
Thank you.

Iexplore.exe - Application error (0x0eedfade) Runtime error 217

I have had error messages appear on my screen as I begin to shut it down. The first says: Iexplore.exe -Application error (0x0eedfade) 0x7c812a5b and the second says: Runtime error 217 at 0473F48E
What do they mean?
Yesterday my notebook shut down in the middle of me using it and then whenever I tried to re-start it again (even in safe mode) it shut down again before I got the chance. Today I've managed to restart the computer but I did have the same messages appear earlier today as I was shuting down the computer.

Hi
It looks like the Microsoft internet explorer has caused an error.
I found somewhere an advice that this could happen after IE 7 update and Norton Antivir application.
Did you remove the Norton antivirus???
I have noticed that this software makes the notebook slower. I used this several months ago. Not Im using the Freeware tool called Antivir. Its great and for free!!!
After Norton uninstalling please be sure that all files were removed!!!! The Norton Removal Tool can helps
Download Norton Removal Tool

Acrobat 8.1 Pro Error AcrobatInfo.exe - Application Error

Ever since updating to Acrobat Pro 8.1, I keep getting an error message.
Font Capture: AcrobatInfo.exe - Application Error
The Instruction at "0x03da593c". The memory could not be written.
The error pops up several minutes after closing Acrobat. I wonder if it is from a .pdf from across the network.
Doesn't cause a crash but it is getting annoying.

Jeremy,
All I could find was the REG file that was included on that link's site. If you want to trust this, just copy the text between the ======== and save as a .REG file, then execute the file. I am taking no responsibility for this file or what it may (or may not) do to your computer. It is simply the REG file I got from that site. It's up to you whether you use it or not.
It's been so long now since I used Jochen's method that I can't remember for sure, but I believe I also tracked down the "AcrobatInfo.exe" file and deleted it (probably while in safe mode).
===========================================
REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18 \Components\21C0FC0AB3C24344FB30C34266AA5E09]
REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{98D9A6F1-4696-4B5E-A2E8-36B3F9C1E12C}]
REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\AcrobatInfo.exe]
REGEDIT4
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{AC76BA86-1033-0000-7760-000000000002}]
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.Document]
"BrowseInPlace"=-
REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AcroExch.Document.7]
"BrowseInPlace"=-
============================================
Good luck.

Winlogon.exe application error

I am new to the family of apple and i-pods. I have recently purchased an i-pod nano and an i-pod. After installing for the first time the i-tunes and quick time software on my notebook I discovered that when I tried to reboot my computer for completing the installation process the following message <<winlogon.exe application error>> appeared followed by the blue windows screen <<STOP:C000021a {Fatal System Error} The windows logon process system process terminated unexpectedly with status 0 the system has been shut down>>. Every time from then on when I tried to shut down my laptop I got the same message. When I unistalled the sofware and applied system restore everything worked fine. Since then, I tried 3 times with updated versions of i-tunes and quick time but I still have the same problems and in order to keep my laptop working properly I keep unistalling them and use system restore, but this way I cannot use either software or my i-pods. Can anynone help me?
Vaio VGN-BX197XP Windows XP

I am using T400 2767-A67 with WinXP which installed by myself, I got blue screen error when I tried to change the password. I checked some old post there, I uninstall the "Thinkpad Wireless LAN Adapters Software" which is version 7.4.2.105 from "add/remove program", and download the old version 5 from the following link. The problem was fixed after I installed the version 5.
I hope Lenovo will release a newer version of this software for fixing this error.
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-52527 : http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-52527
Everyone, ENJOY!!!
Message Edited by shuhong on 02-18-2009 07:29 PM

I get firefox.exe Application Error memory could ot be read, instruction 0x10008d37.

When I first open firefox, a window opens in the center of the screen. The title of the window is firefox.exe-Application Error there is a red circle with a white x on the left side of the box. Written in the box is: The instruction at 0x10008d37 referenced memory at 0xfffffff. The memory could not be read. then it gives two choices. Click on ok to terminate the program or Click on cancel to debug the program. Cancel and ok shuts down firefox. If you move the box out of the way, you can use firefox to surf the net.

Thanks for the advice. I am afraid I may have bigger issues than my initial problem. I have not been able to load Firefox 8. It will go through the initial steps, then stop, without completing the update. I will try again after i figure out how to get 8 loaded.

Hpqgpc01.exe Application Error dialog on shutdown

When I shutdown, I get an error dialog saying that hpqgpc01.exe Application Error occurred at a particular address.
When I dismiss the dialog, shutdown completes.
What can I do to fix this?
This question was solved.
View Solution.

Tom R. posted this which worked for me:
For 64 bit systems. But you are probably running a 32 bit file system. So lets try this. Load your printer disc in your CD drive, then go to : START, CONTROL PANEL, PRINTER. Then right click on printer and go to properties. Go to SHARING. Click on CHANGE SHARING OPTIONS. Click CONTINUE. Go down to DRIVERS and click on ADDITIONAL DRIVERS. X64 is the 64 bit driver, but remember that you probably have the files loaded in your X86 file which is 32 bit . Leave the X64 file alone, but click the X86 file. Then close out the program. When you go back, the file should show both the X64 & X86 file as Type 3 User Mode INSTALLED-YES. When you power down the computer you will still see the hpqgpc01.exe file pop up because you will need to restart the computer for the change to take effect. But after that, you shouldn't see the error sign on your next shut down. Hope that helps. Let me know if it works for you.

Explorer.exe Application Error on shut down

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