Explorer .exe application error windows 8.1 during shutdown

Hi , I had this error pop up on my computer everytime I shutdown my computer. It been about 2 weeks already I looked it up but I couldn't find anything about it
This instrution at 0x05be43c3 referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program

Captid, welcome to the forum.
The problem that you are having seems to be caused by corrupted files. It appears to happen when Win 8.0 is updated to Win 8.1. I saw one person who said he did a System Recovery to return the computer to the original configuration with Win 8.0. Then, reinstalled Win 8.1 and the problem no longer occurred.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
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Similar Messages

Windows 8.1 - "explorer.exe - Application Error" during shutdown process

Hi,
After I upgrade to Window 8.1, i get "explorer.exe - Application Error" dialog every shutdown.
It contain: "The instruction at 0x74fd40b9 referenced memory at 0x00000000. The memory could not be read.
Click OK to terminate the program
Click on CANCEL to debug the program."
(Sorry, my account can't post link or image. So i can't show you the picture capture)
When I had used Window 8, it didn't happen.
Please help me to solve this problem.
My machine is: HP ENVY DV6 7214nr.
Thanks,
Tan Nguyen

I am having the issue when shutting down windows 8.1. Did not occur before the update with Windows 8. At shut down, Pop up displays for only a few seconds. HP Envy I7.
Explorer.exe - Application Error
The instruction at 0xa73640b9 referenced memory at 0x00000000. The memory could not be read.
Click on OK to termintate the program.
When I start the PC, and shut it down after a few minutes of running, this error does not occur. Only after the PC has been on for awhile and I have used several programs.
And for those of us unfamiliar with creating a Reg entry, the instruction are not very clear. Once I create this text file...what do I call it and where and how do I insert it....?
UPDATE Problem fixed: I followed the suggestions of a Windows 8 clean boot from Microsoft.
After going through the running applications one by one, I finally isolated the problem on my HP Envy to the Bluetooth Application. I disabled the Bluetooth task in Startup and made sure it did not load. Afterward, no more Explorer.exe - Application
Error when I shut down the PC. This program is a Ralink Bluetooth driver and exe. program running on startup. I am not sure if HP has offered an updated driver for it as of yet.....

Explorer.exe Application Error

Hi.
(Sorry if this is in the wrong category.)
Just today, I downloaded a Windows update(it said I had like 150+ things to install, so I did) Well, that's where my problem began. Once I did that, I turned my laptop on and right after I type my password in and click enter, I had an "explorer.exe"
error pop up saying that the memory could not be read. The WHOLE screen is black, only my cursor was there. I couldn't see my desktop, taskbar, nothing. I could do CTRL+ALT+DEL to get into the task manager though.
I have read literally EVERYTHING I could find on the internet, and nothing has solved my problem. It's quite tricky because most of what I have read has told me to boot in safe mode, safe mode with networking, and safe mode with command prompt, all to no
avail. When I try, the same error pops up there too.
I started up my computer and did F8 to get to the system repair, which also did not work. It said there was nothing wrong with it.
I tried multiple system restore points, all which did not work. I got an error for all of them saying this:
System Restore failed to extract the original copy of the directory from the restore point.
Source: %SystemRoot%\Registration
Destination: ComPlusStaging
I have tried to do the SFC /SCANNOW which said that there was nothing wrong with my computer.
I'm completely out of ideas on how to fix this and I would really appreciate the help.
Thanks in advance!

After I clean install of Window 8.1, i get "explorer.exe - Application Error" dialog every shutdown.
Hi,
Did you mean that this problem occures as soon as Windows clean installed? If so, it may be Windows installation ISO or RAM problem. Since you said Windows 8 works normally, it should be Windows 8.1 ISO problem.
However, if this problem occures after you install some applications, it should APP problem, not system.
Roger Lu
TechNet Community Support

Explorer.exe application error "Memory could not be written" ?! OS seems stuck now

(Model # m6-k010dx) My new laptop after 13 months automatically updated from windows 8 to 8.1 after I had said 'no' as many times as it allowed. After the update my files are still on it and most things are there but it seems 'stuck' and the orange screen keeps flickering like start to desktop so fast you usually can't even click anything in time to open it before it switches. I was told that the drivers probably needed to be updated first (eventhough I am pretty sure I kept up with all my other updates that popped up the only one I postponed was 8.1) and that I should refresh it, so I lose my programs but keep my files. I'm so sad I now lost Photoshop cs6 and my prefered antivirus (webroot) But anyway back to 8.0, it functioned fine aside from annoying pop ups to install norton antivirus no thank you, i bought webroot again. no updates were available.
I went to HP.com drivers update, searched for my pc and its correct update, and next thing I know is it's installing windows 8.1....??!
So again when it's 'done' and reboots, the screens flicker forever. I shut down, restart, same. so I put it back to windows 8...it will install 8.1 on its own any day now.. Please help asap!!!
Also forgot to mention when the screens are flickering, a few explorer exe application errors pop up on occaision. IE: "the instruction at 0xaa0c663c referenced memory at 0xaa0c663c. The memory could not be written. Click ok to terminate the program." was one the last time,
and the time before it, the initial windows 8.1 update when I still had Webroot antivirus, the pop up said "the instruction at 0x9b63663c referenced memory at 0x9b63663c. The memory could not be written. Click ok to terminate the program." the other pop ups the initial time came from Webroot - IE: "This file is trying to install itself to start every time the computer turns on C: /Windows/system32/DrvInst (dot) exe" and gives the options to block, allow once, or allow always.
Another trying to install every time computer starts is "C: /WINDOWS/system32/wbem/WMIADAP (dot) EXE"
and another is : "Process ID: 4244
Thread ID: 3460
Event Type: Registry
Access: Write
Registry Key: /REGISTRY/MACHINE/SYSTEM/ControlSet001/Services/NDIS/IfTypes/131
Value: IfUsedNetLuidIndices"
I searched all of those but found nothing. How can I have a smooth update? THank you in advance

Hi @ASAP666 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP ENVY m6-k010dx Sleekbook and trying to update to Windows 8.1. Before updating did you make sure your system was up to date with Windows. Here is something from Microsoft that might help.
Looking into this I have found that it is a driver issue usually associated with USB devices.
Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues.
Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.
I recommend to do this update to disable your Anti Virus or Webroot temporarily to allow the update to go through.
Please let me know how this goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Proxy Desktop: Explorer.EXE - Application Error

It appears that the installation of Media Manager 9 caused the following error message within Windows XP, after viewing My Network Places:
>   Proxy Desktop: Explorer.EXE - Application Error
>   The instruction at "0x01d3b865" referenced memory at "0x00000008". The memory could not be "read".
The problem occurred on my machine when I installed BlackBerry User Tools, which installed two different software programs:
>   BlackBerry Desktop Manager, version 4.2.2.14 [Apr 26 2007], and
>   Media Manager 9, also known as Roxio Easy Media Creator 9 (Build 910B72J ENU)
Once I removed Media Manager 9, the problem disappeared, that is, no more error message after viewing My Network Places, which used to give the error message above.
Note. My system also has a regular installation of Roxio Easy Media Creator 9, which came pre-installed on the machine, but this name only appears on the quickly-passing splash-screen; it is titled Roxio Creator DE in the user interface. The help file calls it Roxio Creator DE, Version 9.1.573 SP1. When I was installing Media Manager 9 as a part of the BlackBerry User Tools installation, I had to tell the installation program not to uninstall the existing sub-programs of Roxio Easy Media Creator 9. I wonder if the problem could somehow derive from a conflict between these two installations.
Also see my post at http://www.pcanswers.co.uk/node/2506
Message Edited by Matthew3 on 08-17-2009 12:13 PM

Thank you for your response, OzBBerry42.
Do you know for sure that the problem is a conflict between the pre-existing installation of Roxio Easy Media Creator 9 and the partial installation of Media Manager 9 (a.k.a. Roxio Easy Media Creator 9) that I allowed when I installed BlackBerry User Tools? If so, please comment further on your findings.
If my conflict hypothesis is is true, then this post is the only one on the Internet that accurately addresses this problem. Others who have experienced this error message apparently do not know that their some-time-in-the-past installation of BlackBerry User Tools caused this error when they eventually decided to browse shared directories over their LAN.
Currently, I am only running the pre-existing installation of Roxio Easy Media Creator 9 with the BlackBerry User Tools installation of BlackBerry Desktop Manager. Therefore, I do not get this error message anymore. However, it took many hours to isolate this problem. I decided not to invest anymore time into testing my conflict hypothesis. Have you or anyone else?
I would like to see the technical department at BlackBerry comment on this issue.
By the way, I am the administrator of the LAN system. I discovered this error on a user's computer. If these types of problems are going to be had with BlackBerry phones, I might decide to discourage their use and direct people to their competitors. A response to this issue from BlackBerry would help dissuade me. OzBBerry42, if you know how to get their attention, please do.

Explorer.exe Application Error on shut down

On shut down I am getting the following explorer.exe application error:
The exception unknown software exception (0xc000042) occurred in the application at location 0x89087e03.
Click on OK to terminate the program
How do I fix it?

1. Try clean boot http://support.microsoft.com/kb/929135
2. How does sustem respond when you shutdown with
shutdown -s -f -t 0
3. Try to pinpoint which program is causing problem by
killing one by one (program or service) before shutdown.
4. Reveal content of Event logs, namely errors and warnings
5. When this phenomenon started?
M.

File Explorer (explorer.exe) Crashes in Windows 8.1 at shutdown

Hi,
Iv been running a custom built PC with Windows 8.1 (Win7 upgrade to Win8 then 8.1) Now since a couple of weeks after Win8.1, which was running perfectly fine up until last month when I Started to get these Explorer.exe crashes, Im quite knowledge able
with PC so iv done various things such as System Restore (as far back a could) and also followed all the guides on using the Registry editor to disable the Shell Extensions, in addition iv also used Registry Recycler but all to no avail. I then saw this support.microsoft.com/kb/2929203
and decided to use the charms bar to shut down but it still made no difference at all.
I don't really want to preform a refresh because i have so many Desktop Programs installed and i have only had this issue since around Mid way through last month, each time on shut down the instructions (referenced memory) are different but all structured
like: "The instruction at 0x referenced memory at 0x. The memory could not be read. Please if you could help me find a solution to solve this problem with
out preforming a refresh, I know this could be a a program but event viewer tells me nothing so I would greatly appreciate any help.
My System Specs are as follows:
MB: Asus Sabertooth FX R2
CPU: FX6300
GPU: GTX660
RAM: 8GB DDR3 1600
OS: Windows 8.1 Pro 64bit With Latest Updates
If you require any other info just ask :-)

Another Update after changing some options in Event Viewer I get this two logs from each crash at shutdown:
The process C:\WINDOWS\Explorer.EXE (DESKTOP) has initiated the power off of computer DESKTOP on behalf of user Desktop\Calum for the following reason: Other (Unplanned)
Reason Code: 0x0
Shut-down Type: power off
Comment:
Followed by:
Application pop-up: explorer.exe - Application Error : The instruction at 0xffffffff referenced memory at 0xffffffff. The memory could not be written.
Click on OK to terminate the program
EDIT: I also got the time of the first reported error: 02/02/2014 04:50:26

Explorer.exe Application Error - Faulting module name: Windows.UI.Xaml.dll

We are having a problem with one of our Windows 2012 R2 Terminal Server. The server keeps maxing out CPU to 100% the only way to resolve the issue is by restarting the guest OS. When I have been trying to troubleshoot the issue. I have noticed the following
error is appearing in the event log. I have tried various research online but have been unable to find a resolution to the issue. Anyone have any ideas?
Faulting application name: explorer.exe, version: 6.3.9600.17415, time stamp: 0x54503a3a
Faulting module name: Windows.UI.Xaml.dll, version: 6.3.9600.17415, time stamp: 0x54504b1a
Exception code: 0xc000027b
Fault offset: 0x0000000000982bea
Faulting process id: 0xd44
Faulting application start time: 0x01d0526d40641d26
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report Id: 80a05322-be60-11e4-80db-005056bd0cad
Faulting package full name:
Faulting package-relative application ID:

Hi,
Please test the issue in Clean Boot first. For the detailed steps, please refer to the following Microsoft KB article:
How to perform a clean boot in Windows
http://support.microsoft.com/kb/929135
Also seems you should try to uninstall IE and install it again but before that you can run command type:
SFC /SCANNOW and let the system to scan your DLL files and repair them, then reinstall the new IE.
For general reference, windows.UI.xmal.dll can handle several file in background process. For more detail refer
this article.
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

I've got error message " CTSvcCDA.exe application error " during insall MediaSour

I need help anybody who has soultion about this error .
When I install Nomad Explorer & MediaSource, I had two error message .
first, in case of nomad explorer, "security.exe application error"
seconde,Mediasorce, "CTSvcCDA.exe application error"

Try disabling Protected Mode. But since you cannot even open Adobe Reader by itself, you can do it via the Windows registry: download, unzip, then run the registry script from https://files.acrobat.com/a/preview/441a5fb2-7a82-443d-9632-9a639692a565

Clscfg.exe - Application error during 10g install on W2K3

I get 2 installation errors when installing 10g (software only install) on Windows 2003. Both appear to be directly related to the fact that clscfg.exe does not execute. I receive the pop up titled "clscfg.exe - Application Error" containing the text:
the instruction at "0x77bd4ece" referenced memory at "0x00000000". The memory
could not be "read'. Click on "OK' to terminate the program.
Has anyone encountered this? Know a workaround?

I have exactly the same problem under Windows XP. There seems to be a bug that looks very simular to the error we have, and there is a patch for it (bug 3555863), but the patch does not work, because you need to execute clscfg again during the patch execution, but clscfg craches whenever I try to execute it.
So, I do not know a workaround yet. Did you find out anything in the meantime?

I am receiving a werfault.exe application error in windows 8.1 for design premium cs5.5

Please help
I am receiving a werfault.exe application error in windows 8.1 for design premium cs5.5.
The product was previously installed on this machine and worked fine. Today is did not load and said to re-install and I get the above error.
Laura

Without exact system information and the crash info nobody can tell you anything.
Mylenium

Concurrent Manager gives FNDLIBR.exe - Application Error in Windows 2003.

Hi,
I upgraded our Oracle EBS 11.0.3 on HP-UX to EBS 11.5.10 on Windows 2003 (Oracle Financials and Order Management)
We have one issue which I am not able to resolve for a long time.
1) 2-3 times a day Send Notifications for Purchasing Documents concurrent program Complets with Errors and this is causing FNDLIBR.exe error.
2) This causes a pop-up window to appear in the Servers Console with FNDLIBR.exe - Application Error and they have to click OK to get rid of this pop-up window.
3)Send Notifications for Purchasing Documents concurrent requests usually completes in less than a minute but one or two these requests run for 2-3 hours and these are the ones that are causing FNDLIBR.exe issue.
4) Patch 5567785 was applied but still we are getting the same FNDLIBR.exe issue.
5) If we don't click OK in the FNDLIBR.exe popup windows on the server's console and if it accumulates for 2-3 days, then all the concurrent requests go to Pending and starts Running only after click OK to clear all the FNDLIBR.exe pop-ups.
5) The event viewer shows:
Faulting application FNDLIBR.exe, version 0.0.0.0, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0002a413.
Faulting application FNDLIBR.exe, version 0.0.0.0, faulting module NLSRTL33.DLL, version 0.0.0.0, fault address 0x0001d570.
Faulting application FNDLIBR.exe, version 0.0.0.0, faulting module SQLLIB80.DLL, version 0.0.0.0, fault address 0x00009ef0.
6) Send Notifications for Purchasing Documents concurrent requests runs POXWARMG.sql
7) This documented in Bug 5841575 - SEND NOTIFICATIONS FOR PURCHASING DOCUMENTS FAILING INTERMITANTLY
Please suggest a way to workaround this issue.Upgrading to 11.5.10.2 is ruled out by the users. I opened SR but not very useful.
Rgds,
Thiru

Hussein,
All Conc Rgsts are working fine. Only this one is failing 2-3 times a day. This is scheduled to run every 10 mins.
Is it really required to relink and give a try?
Rgds
Thiru

We installed the Acrobat Reader 11.0.09 on Citrix enable Windows 2008 server a month ago , it was working. starting from this weeke we are receiveing error mesaage AcroRD32.exe - application error (Instruction at 0x...bad8 bad referenced memory at

We installed the Acrobat Reader 11.0.09 on Citrix enable Windows 2008 server a month ago , it was working. starting from this weeke we are receiveing error mesaage AcroRD32.exe - application error (Instruction at 0x...bad8 bad referenced memory at 0x....bad8 The memory could not be written Click ok to terminate the program)
Instruction at 0x...bad8 bad referenced memory at 0x....bad8
The memory could not be written
Click ok to terminate the program

Hi SUBRAMANIAN,
Are you still facing this issue? It seems to be conflict to me.
Are you using any third party plugins with Acrobat? Try disabling and to use it again.
Regards,
Ajlan Huda.

Just installed reader.Have windows 8.1 Lenova. cant open Reader or pdfs without error: AcroMissingCompWClass: AcroRD32.exe Application Error.

Just installed reader.Have windows 8.1 Lenova. cant open Reader or pdfs without error: AcroMissingCompWClass: AcroRD32.exe Application Error.

it only fails to open PDF attachments to Outlook 2010 operating with 8.1 or 8.2. you previw them and save them and open but not open directly.

Safari for Windows: WebKit2WebProcess.exe - Application Error

Scratching my head over this one...
Running the latest version of Safari 5 for Windows XP and after clicking the RSS feed icon in the address bar, Safari loads the page...and then hangs. I'll close the application and receive the following notification window:
WebKit2WebProcess.exe - Application Error
Quote
The exception unknown software exception (0xc00000fd) occured in the application at location 0x00ce30f8. Click OK to terminate the program.
Norton is installed on this machine (No arguments, please). Also using Malwarebytes Anti-Malware and SUPERAntiSpyware. I'm currently performing scans...starting with Malwarebytes. Not sure if its an infection but, it sure behaves like it may be.
Also...I do not have an issue using RSS feeds with any other browser.
Any suggestions?
Edit...
Just finished the quick scans with all programs listed above. No threats detected.

And Symantec and users say it is safe and fine to run multiple security suites I suppose too. There are reasons why you hear a thunderous number of people... I own and used a bunch and while they improve... even Kaspersky is no longer on my systems and replaced with Microsoft's own Security Essentials along with IE10 and Windows 8 CP.
Safari has never been a good multithreaded app, not on Windows or Mac OS.
There are some Google hits but then this is XP which if memory serves, was hard to maintain it and registry or without reinstall every 6-12 months.
I ran into "TDSS rootkit" or infected photos on Tumblr and in the end, the drive needed to be reformatted. I could not even install a new OS on another drive with that drive still active.
http://www.zdnet.com/blog/security

Explorer .exe application error windows 8.1 during shutdown

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