Explorer.exe crashing a LOT after upgrade to 9860
Yes, I've already installed the single patch from Windows Update and rebooted. Twice. It's happening a lot. Just wondering if there's anything I can do to resolve or workaround.
There is a driver update for my Intel HD Graphics 4600, but it fails to install saying my system does not meet the minimum requirements to install. Doh!
Any ideas?
Thanks!
Michael R.
Michael Reinders, MCITP:Enterprise Administrator Tushaus Computer Services
Log Name: Application
Source: .NET Runtime
Date: 10/22/2014 9:36:09 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: tcs-reinders-win8.mcwcorp.net
Description:
Application: explorer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFF7222F394
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-22T14:36:09.000000000Z" />
<EventRecordID>342048</EventRecordID>
<Channel>Application</Channel>
<Computer>tcs-reinders-win8.mcwcorp.net</Computer>
<Security />
</System>
<EventData>
<Data>Application: explorer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFF7222F394
</Data>
</EventData>
</Event>
AND
Log Name: Application
Source: Application Error
Date: 10/22/2014 9:36:10 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: tcs-reinders-win8.mcwcorp.net
Description:
Faulting application name: explorer.exe, version: 6.4.9860.0, time stamp: 0x543629ae
Faulting module name: twinui.dll, version: 6.4.9860.0, time stamp: 0x54362a4a
Exception code: 0xc0000005
Fault offset: 0x000000000010f394
Faulting process id: 0x1144
Faulting application start time: 0x01cfee057f5fbe87
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\twinui.dll
Report Id: c340df7d-59f8-11e4-bf4d-f0921ce7ea1e
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-22T14:36:10.000000000Z" />
<EventRecordID>342049</EventRecordID>
<Channel>Application</Channel>
<Computer>tcs-reinders-win8.mcwcorp.net</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.4.9860.0</Data>
<Data>543629ae</Data>
<Data>twinui.dll</Data>
<Data>6.4.9860.0</Data>
<Data>54362a4a</Data>
<Data>c0000005</Data>
<Data>000000000010f394</Data>
<Data>1144</Data>
<Data>01cfee057f5fbe87</Data>
<Data>C:\WINDOWS\explorer.exe</Data>
<Data>C:\WINDOWS\system32\twinui.dll</Data>
<Data>c340df7d-59f8-11e4-bf4d-f0921ce7ea1e</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Michael Reinders, MCITP:Enterprise Administrator Tushaus Computer Services
Similar Messages
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ZENworks 11.2.4 no icons after explorer.exe crash
We are on Windows 7 SP1, ZENworks 11.2.4.32791 After an explorer.exe crash, icons go away.
ZENworks Windows Service running, Adaptive agent still logged in and part of the zone as normal.
zac ref and zac ref bypasscache run and still no icons. I also could logoff the zenworks agent and log back in, do a zac ref, do a zac ref bypasscache--still no icons.
Also, able to confirm that the bundles do show up when looking at Properties in the Zenworks Adaptive Agent. I can look at their properties and looks normal. Just no desktop icons.
We don't run NalWin but I was able to launch it and icons show up in the Nal Zenworks Window, so it is a Windows Redirection issue possibly?
We are using Folder Redirection in Win 7. As expected, no nal icons showing in the redirected folder when the desktop icons disappear. So everything appears normal. I am able to replicate the issue by stopping explorer.exe and restarting it. Other Windows shortcuts come back, but Zenworks icons do not.Same........
Lots of stuff but never only after an explorer.exe crash/restart.
On 8/27/2014 2:01 PM, nop1983 wrote:
> harrymsg wrote:
>
>
> So not an issue anymore? ;-) Seen missing icons before... but never
> seen it like this...
>
Going to Brainshare 2014? Ask Me for a Discount Code!
http://www.brainshare.com
Craig Wilson - MCNE, MCSE, CCNA
Novell Technical Support Engineer
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human. -
File Explorer (explorer.exe) Crashes in Windows 8.1 at shutdown
Hi,
Iv been running a custom built PC with Windows 8.1 (Win7 upgrade to Win8 then 8.1) Now since a couple of weeks after Win8.1, which was running perfectly fine up until last month when I Started to get these Explorer.exe crashes, Im quite knowledge able
with PC so iv done various things such as System Restore (as far back a could) and also followed all the guides on using the Registry editor to disable the Shell Extensions, in addition iv also used Registry Recycler but all to no avail. I then saw this support.microsoft.com/kb/2929203
and decided to use the charms bar to shut down but it still made no difference at all.
I don't really want to preform a refresh because i have so many Desktop Programs installed and i have only had this issue since around Mid way through last month, each time on shut down the instructions (referenced memory) are different but all structured
like: "The instruction at 0x referenced memory at 0x. The memory could not be read. Please if you could help me find a solution to solve this problem with
out preforming a refresh, I know this could be a a program but event viewer tells me nothing so I would greatly appreciate any help.
My System Specs are as follows:
MB: Asus Sabertooth FX R2
CPU: FX6300
GPU: GTX660
RAM: 8GB DDR3 1600
OS: Windows 8.1 Pro 64bit With Latest Updates
If you require any other info just ask :-)Another Update after changing some options in Event Viewer I get this two logs from each crash at shutdown:
The process C:\WINDOWS\Explorer.EXE (DESKTOP) has initiated the power off of computer DESKTOP on behalf of user Desktop\Calum for the following reason: Other (Unplanned)
Reason Code: 0x0
Shut-down Type: power off
Comment:
Followed by:
Application pop-up: explorer.exe - Application Error : The instruction at 0xffffffff referenced memory at 0xffffffff. The memory could not be written.
Click on OK to terminate the program
EDIT: I also got the time of the first reported error: 02/02/2014 04:50:26 -
I have built a new RDS farm on Windows Server 2012 R2 with two Session Hosts and a combined Connect Broker/Web Access server. I had the farm up and running with User Profile Disks and all seemed OK. However, as soon as I installed the App-V 5.0 SP2 RDS
client on the session hosts, the explorer.exe process started crashing for any user logging in via the Web Access site. The process crashes and restarts every five to ten seconds. It's the same for administrators. If they log in via Web Access explorer.exe
crashes, but if they RDP directly to one of the session hosts explorer.exe is fine. If I reboot the session hosts, then the first user to log in via Web Access has a stable desktop session (and appears to have a new profile as well). However, if that user
logs out and back in again, explorer.exe starts crashing again. The only applications I have packaged at the moment are Office 2013 and Firefox.
I tried disabling User Profile Disks, but this caused a whole bunch of other problems and I eventually lost the ability to log in at all via Web Access (errors about the user profile service). As this is a small pre-production environment I completed scrapped
all of the servers and rebuilt from scratch. Again, everything appeared fine until I installed the App-V client, then explorer.exe started crashing repeatedly for all users.
Has anyone come across this issue before? I have tried installing the App-V 5.0 SP2 Hotfix Package 2, but this didn't help. I have read in a few forums that App-V doesn't work very well with User Profile Desks, but I have not heard of this particular issue.
Similarly, SP2 seems to have a lot of problems, so I am going to try removing App-V RDp Client SP2 and installing SP1. I ahev also deleted User Profile Disks for the test users to recreate their profiles, but this didn't help either.
Any other suggestions welcome!I forgot to include the application event log entry for explorer.exe crashing:
Faulting application name: explorer.exe, version: 6.3.9600.17039, time stamp: 0x53156588
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532954fb
Exception code: 0xc06d007e
Fault offset: 0x0000000000005bf8
Faulting process id: 0xae8
Faulting application start time: 0x01cfab3a273787fd
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 69210d77-172d-11e4-80c6-0050560102d1
Faulting package full name: -
Internet explorer 11 cause explorer.exe crashes
Hi There,
Just to let you know a little tips that can help for other about IE11 and explorer crashes fix
I don't know where posting that, so it will be here ! :)
Yesterday i decided to install Internet explorer 11 on my freshly installed Windows 7 Pro ed.
No problems during install, but after the reboot, my computer went on a strange state:
- Explorer keeps crashes itself everytime i launched a tool from the run command, or simply when i wanted to launch an explorer or other.
- Some services couldn't start (svchost, dhcp client, search, wmi etc ...)
- No launched programs in the taskbar.
- Security essentials failed to launch
- Funny thing : i could type only 4 letters into the run command, impossible to launch anythink except (hopefully) a CMD prompt :D
so after breaking my head on my desk, i decided to try something :
on a CMD i ran a SFC /scannow and it repaired some errors, not all.
I parsed the CBS.LOG file, and realized that one DLL failed to repair on the generated txt (see details below) :
this dll was : IEPROXY.DLL and i made the link between my IE11 installation and this dll.
==> method to parse the CBS.LOG file : launch CMD as admin and type the following:
findstr /C:"[SR] Cannot repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt
so here is the fix/workaround : simply uninstall IE11!
But ... wait, you cannot access to APPWIZ.CPL (remember: impossible to laucn the control panel without crashing explorer) so we will uninstall IE11 with a command line:
on the CMD type this :
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /quiet /norestart"
when it's ok, simply restart the computer, IE10 will be available automatically and the issue disapeared.
Hope it helps someone.
DavidHi,
Thanks for sharing your experience to us.
For the persons who have the similar issue with the explorer.exe crashes, try this solution to fix the issue.
If you have any questions or concerns, please do not hesitate to let us know.
Thanks again. Have a nice day.
Regards,
Blair Deng
Blair Deng
TechNet Community Support -
Not sure if this is the right forum?
Getting this error (copied from Event Viewer) on a Windows 8.1 Pro client - an event ID of 1000, every time at the start of profile creation when logging in with a domain account. So explorer.exe crashes because of "twinui.appcore.dll" and profile
creation is taking a very long time (about 17 minutes).
Then after being stuck during "Almost ready" screen we are getting a Start-button that is stuck (non-clickable) (and also arrows on the metro-screen icons). Restarting explorer.exe manually helps to get a functional Start-button again.
Tried using a roaming profile and without using a roaming profile (Group Policy setting to always keep profiles local). That does not seem to matter.
Naam van toepassing met fout: Explorer.EXE, versie: 6.3.9600.17667, tijdstempel: 0x54c6f7c2
Naam van module met fout: twinui.appcore.dll, versie: 6.3.9600.17415, tijdstempel: 0x54503801
Uitzonderingscode: 0x80270233
Foutmarge: 0x000000000008cb57
Id van proces met fout: 0xf28
Starttijd van toepassing met fout: 0x01d05bf587567d80
Pad naar toepassing met fout: C:\Windows\Explorer.EXE
Pad naar module met fout: C:\Windows\System32\twinui.appcore.dll
Rapport-id: cf9c3ec8-c7e8-11e4-8262-0019bbd6f620
Volledige pakketnaam met fout:
Relatieve toepassings-id van pakket met fout:
Using Samba 3.6.25 with an LDAP back-end. Installed all updates for Windows 8.1 Pro client.
Thanks in advance for any advice.Pasting the crash dump analysis using WinDbg (x64):
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\LocalDumps\explorer.exe.824.dmp]
User Mini Dump File with Full Memory: Only application data is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred srv*DownstreamStore*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*DownstreamStore*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Version 9600 MP (2 procs) Free x64
Product: WinNt, suite: SingleUserTS
Built by: 6.3.9600.17031 (winblue_gdr.140221-1952)
Machine Name:
Debug session time: Thu Mar 12 11:53:12.000 2015 (UTC + 1:00)
System Uptime: 0 days 21:10:37.682
Process Uptime: 0 days 0:01:05.000
Loading unloaded module list
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(338.f94): Unknown exception - code 80270233 (first/second chance not available)
kernel32!RaiseFailFastException+0xae:
00007ffe`cb2faabe e8b1000000 call kernel32!SignalStartWerSvc (00007ffe`cb2fab74)
0:018> !analyze -v
* Exception Analysis
*** ERROR: Symbol file could not be found. Defaulted to export symbols for sppc.dll -
FAULTING_IP:
twinui_appcore!CCriticalFailureHandler::_RaiseFailFastException+c7
00007ffe`bed7cb57 488b4d37 mov rcx,qword ptr [rbp+37h]
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00007ffebed7cb57 (twinui_appcore!CCriticalFailureHandler::_RaiseFailFastException+0x00000000000000c7)
ExceptionCode: 80270233
ExceptionFlags: 00000001
NumberParameters: 1
Parameter[0]: ffffffff80070005
CONTEXT: 0000000000000000 -- (.cxr 0x0;r)
rax=000000000a14f560 rbx=000000000a14fa70 rcx=000000000a14f560
rdx=0000000000000000 rsi=0000000000000001 rdi=000000000a14f560
rip=00007ffecb2faabe rsp=000000000a14f480 rbp=000000000a14fad9
r8=0000000000000000 r9=0000000000000006 r10=0000000000000000
r11=00007ffecb544dd7 r12=00007ffebed00090 r13=0000000008234160
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000244
kernel32!RaiseFailFastException+0xae:
00007ffe`cb2faabe e8b1000000 call kernel32!SignalStartWerSvc (00007ffe`cb2fab74)
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0x80270233 - <Unable to get error code text>
EXCEPTION_CODE: (HRESULT) 0x80270233 (2150040115) - <Unable to get error code text>
EXCEPTION_PARAMETER1: ffffffff80070005
NTGLOBALFLAG: 2000100
APPLICATION_VERIFIER_FLAGS: 48004
APP: explorer.exe
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
FAULTING_THREAD: 0000000000000f94
BUGCHECK_STR: APPLICATION_FAULT_SHELL_COMPONENT_STARTUP_FAILURE_ERROR_CODE_ffffffff80270233
PRIMARY_PROBLEM_CLASS: SHELL_COMPONENT_STARTUP_FAILURE_ERROR_CODE_ffffffff80270233
DEFAULT_BUCKET_ID: SHELL_COMPONENT_STARTUP_FAILURE_ERROR_CODE_ffffffff80270233
LAST_CONTROL_TRANSFER: from 00007ffebed7cb57 to 00007ffecb2faabe
STACK_TEXT:
00000000`0a14f480 00007ffe`bed7cb57 : 00000000`80070005 00000000`00000004 ffffffff`80070005 00000000`00000000 : kernel32!RaiseFailFastException+0xae
00000000`0a14fa50 00007ffe`bed7c8c2 : 00000000`00000a9c 00000000`0a14fc20 00000000`000003a8 00000000`000003a8 : twinui_appcore!CCriticalFailureHandler::_RaiseFailFastException+0xc7
00000000`0a14fb40 00007ffe`bed8b349 : 00000000`00000000 00007ffe`bed00090 00000000`000003a8 00000000`00000004 : twinui_appcore!CCriticalFailureHandler::HandleFailure+0xba
00000000`0a14fb90 00007ffe`bed19d8b : 00000000`08242340 00000000`0a14fc00 00000000`00000000 00007ffe`bed34838 : twinui_appcore!`Microsoft::WRL::Module<1,Microsoft::WRL::Details::DefaultModule<1> >::Create'::`2'::`dynamic atexit destructor for 'module''+0x7a79
00000000`0a14fbd0 00007ffe`c5055bf1 : 00000000`80070005 00000000`08242340 00000000`00000000 00007ffe`bed19d30 : twinui_appcore!CProcessLifetimeManager::PerformDelayedInitialization+0x5b
00000000`0a14fc20 00007ffe`c5055519 : 00000000`00000000 00000000`08242340 00000000`00000000 00000000`00000034 : windows_immersiveshell_serviceprovider!CImmersiveShellController::_CreateComponents+0x536
00000000`0a14fcc0 00007ffe`c505566e : 00007ffe`00000045 00000000`00000000 00000000`082335f8 00000000`02ea60e8 : windows_immersiveshell_serviceprovider!CImmersiveShellController::_ImmersiveShellComponentsThreadProcInternal+0x17d
00000000`0a14fd50 00007ffe`b41995cd : 00007ffe`c5050000 00007ffe`c50555f0 00000000`00000000 00000000`00000000 : windows_immersiveshell_serviceprovider!CImmersiveShellController::s_ImmersiveShellComponentsThreadProc+0x7a
00000000`0a14fd80 00007ffe`cb2113d2 : 00007ffe`b4199580 00000000`00000000 00000000`00000000 00000000`00000000 : verifier!AVrfpStandardThreadFunction+0x4d
00000000`0a14fdc0 00007ffe`cb51e954 : 00007ffe`cb2113b0 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x22
00000000`0a14fdf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x34
FOLLOWUP_IP:
twinui_appcore!CCriticalFailureHandler::HandleFailure+ba
00007ffe`bed7c8c2 488b6c2458 mov rbp,qword ptr [rsp+58h]
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: twinui_appcore!CCriticalFailureHandler::HandleFailure+ba
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: twinui_appcore
IMAGE_NAME: twinui.appcore.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 54503801
STACK_COMMAND: ~18s; .ecxr ; kb
FAILURE_BUCKET_ID: SHELL_COMPONENT_STARTUP_FAILURE_ERROR_CODE_ffffffff80270233_80270233_twinui.appcore.dll!CCriticalFailureHandler::HandleFailure
BUCKET_ID: APPLICATION_FAULT_SHELL_COMPONENT_STARTUP_FAILURE_ERROR_CODE_ffffffff80270233_twinui_appcore!CCriticalFailureHandler::HandleFailure+ba
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:shell_component_startup_failure_error_code_ffffffff80270233_80270233_twinui.appcore.dll!ccriticalfailurehandler::handlefailure
FAILURE_ID_HASH: {bc588def-f8dc-26b8-dac8-a057fb6557c4}
Followup: MachineOwner
0:018> lmvm twinui_appcore
start end module name
00007ffe`becf0000 00007ffe`bee20000 twinui_appcore (pdb symbols) downstreamstore\twinui.appcore.pdb\310246EA4A1E4BF8A48502B727A7376B1\twinui.appcore.pdb
Loaded symbol image file: twinui.appcore.dll
Image path: C:\Windows\System32\twinui.appcore.dll
Image name: twinui.appcore.dll
Timestamp: Wed Oct 29 01:42:41 2014 (54503801)
CheckSum: 0013A0E7
ImageSize: 00130000
File version: 6.3.9600.17415
Product version: 6.3.9600.17415
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: TWINUI.APPCORE
OriginalFilename: TWINUI.APPCORE.dll
ProductVersion: 6.3.9600.17415
FileVersion: 6.3.9600.17415 (winblue_r4.141028-1500)
FileDescription: TWINUI.APPCORE
LegalCopyright: © Microsoft Corporation. All rights reserved.
Does this make any sense to anyone? -
Explorer.exe crashing when opening directory with FLV files in them
Hi,
In the past few days for no reason at all, every time I open
a folder containing FLV files, I get an error with Explorer.exe
crashing. I don't even touch a file, just opening the folder
containing them causes it.
Has anyone else experienced this issue. It getting a bit
annoying now.
All of my FLV files are created with Premier Pro CS3, and
until recently I haven't seen any issues.
Even if I use Remote Desktop into my Windows 2003 Web Server
to view the folder on Flash Media Server, my local computer drops
Explorer.exe.
cheersit's probably because you have .flv registered as a video
file, and the explorer tries to create a video-thumbnail. (have you
installed any funky FLV video players/ or maybe a codec pack?)
If you can, try navigate to the folder in "details" view
mode..that should be fine, because details view, does not show
thumbnails.
Then try to click on one of the FLV files.. you'll see the
preview pane..and eplorer will crash.
i'm not sure how to fix this, but somehow, you should remove
.flv from the filetypes that windows conciders a video file. -
Event ID 1000, Explorer.exe, Crashes
Explorer.exe crashes from time to time. The crash seems random, but I think it happens when I open explorer or the control panel. It happens intermittently, so it's hard to tell. I get two different event ID 1000 in the logs. One error indicates the
faulting module as ntdll.dll and the other as DUI70.dll. Here's a link to the dump files:
http://1drv.ms/1yScTvQ I don't know how to analyze the dump files. Please help me, thank you! System Information:
http://1drv.ms/15puFOb
"Log Name: Application
Source: Application Error
Date: 11/22/2014 2:53:40 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: COMPUTER
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: DUI70.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdf25
Exception code: 0xc0000005
Fault offset: 0x0000000000001098
Faulting process id: 0x6d4
Faulting application start time: 0x01d0069509c3cb8f
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\DUI70.dll
Report Id: a3068706-7289-11e4-bfb8-6c626d45a41"
"Log Name: Application
Source: Application Error
Date: 11/25/2014 7:54:57 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: COMPUTER
Description:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x70c
Faulting application start time: 0x01d008b520e84613
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: a38d81ec-74aa-11e4-9900-6c626d45a415"Another crash . . .this time I believe it was the Windows DirectUser Engine(duser.dll). Now, I'm not sure how to troubleshoot this further. Here is the last crash dump:
FAULTING_IP:
+1
00000000`00000000 ?? ???
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 0000000000000000
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000008
Parameter[1]: 0000000000000000
Attempt to execute non-executable address 0000000000000000
CONTEXT: 0000000000000000 -- (.cxr 0x0;r)
rax=00000000c0000001 rbx=00000000059bd350 rcx=00000000044a0000
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000002
rip=0000000077b4186a rsp=00000000059bd218 rbp=0000000000000002
r8=00000000059bc938 r9=00000000059bcaa0 r10=0000000000000000
r11=0000000000000246 r12=0000000000000000 r13=00000000059bd2c0
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246
ntdll!NtWaitForMultipleObjects+0xa:
00000000`77b4186a c3 ret
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000008
EXCEPTION_PARAMETER2: 0000000000000000
WRITE_ADDRESS: 0000000000000000
FOLLOWUP_IP:
duser!GPCB::xwInvokeDirect+67
000007fe`fbc81df7 448be8 mov r13d,eax
FAILED_INSTRUCTION_ADDRESS:
+67
00000000`00000000 ?? ???
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
APP: explorer.exe
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
FAULTING_THREAD: 00000000000012c8
BUGCHECK_STR: APPLICATION_FAULT_SOFTWARE_NX_FAULT_NULL
PRIMARY_PROBLEM_CLASS: SOFTWARE_NX_FAULT_NULL
DEFAULT_BUCKET_ID: SOFTWARE_NX_FAULT_NULL
LAST_CONTROL_TRANSFER: from 000007fefbc81df7 to 0000000000000000
STACK_TEXT:
00000000`059be398 000007fe`fbc81df7 : 00000000`06b84db0 00000000`00000000 00000000`00040001 00000bee`b6e64c36 : 0x0
00000000`059be3a0 000007fe`fbc88c02 : 00000000`059be518 00000000`06cb6da0 00000000`059be4a0 00000000`059be410 : duser!GPCB::xwInvokeDirect+0x67
00000000`059be450 000007fe`fbc88d56 : 00000000`06b84c70 00000000`059be9c8 000001b1`000000f3 00000000`00000000 : duser!DuVisual::xrDrawCore+0x1b1
00000000`059be4f0 000007fe`fbc88dab : 000001b1`000000f3 00000000`06b84c70 000001b1`000000f3 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x107
00000000`059be550 000007fe`fbc88dab : 000001b1`000000f3 00000000`06b84e50 0000019e`00000072 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
00000000`059be5b0 000007fe`fbc88dab : 0000019e`00000072 00000000`06b858f0 00000189`0000004e 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
00000000`059be610 000007fe`fbc88dab : 00000189`0000004e 00000000`06b85cb0 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
00000000`059be670 000007fe`fbc88dab : 00000000`0000003f 00000000`06b8cb30 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
00000000`059be6d0 000007fe`fbc88dab : 00000000`0000003f 00000000`06b8c8b0 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
00000000`059be730 000007fe`fbc88dab : 00000000`0000003f 00000000`06b8c770 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
00000000`059be790 000007fe`fbc88dab : 00000000`0000003f 00000000`06b8b790 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
00000000`059be7f0 000007fe`fbc88dab : 00000000`0000003f 00000000`06b8b830 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
00000000`059be850 000007fe`fbc88dab : 00000000`0000003f 00000000`06b90190 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
00000000`059be8b0 000007fe`fbc88c5d : 00000000`0000003f 00000000`00000000 00000000`00000000 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
00000000`059be910 000007fe`fbc89703 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : duser!DuVisual::xrDrawFull+0x929
00000000`059beac0 000007fe`fbc890d0 : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : duser!DuVisual::xrDrawFull+0x97d
00000000`059bec70 000007fe`fbc88ff7 : 00000000`00000000 00000000`2a010c48 00000000`00000000 00000000`00000000 : duser!DuVisual::xrDrawStart+0x58
00000000`059beca0 000007fe`fbc88aa7 : 00000000`00000001 00000000`06befa60 00000000`2a010c48 00000000`00000009 : duser!DuRootGadget::xrDrawTree+0x51c
00000000`059bee80 000007fe`fbc81859 : 00000000`00000000 00000000`00000000 000004b0`00000000 00000000`00000000 : duser!HWndContainer::xdHandleMessage+0x2b4
00000000`059bf180 00000000`77a08971 : 00000000`00000000 00000000`03d430e0 00000000`00000001 00000000`059bf238 : duser!ExtraInfoWndProc+0x8b
00000000`059bf1e0 00000000`77a072cb : 00000000`00000000 000007fe`fbc817e4 00000000`00000000 00000000`00000000 : user32!UserCallWinProcCheckWow+0x163
00000000`059bf2a0 00000000`77a06829 : 00000000`00000000 00000000`77a0919b 00000000`00000000 00000000`00000001 : user32!DispatchClientMessage+0xc3
00000000`059bf300 00000000`77b411f5 : 00000000`0000000f 00000000`00000000 00000000`00000000 000001e9`000bab7a : user32!_fnDWORD+0x2d
00000000`059bf360 00000000`77a06e5a : 00000000`77a06e6c 000007fe`f85eb550 00000000`77a0791a 00000000`03d43004 : ntdll!KiUserCallbackDispatcherContinue
00000000`059bf3e8 00000000`77a06e6c : 000007fe`f85eb550 00000000`77a0791a 00000000`03d43004 00000000`03d430e0 : user32!NtUserDispatchMessage+0xa
00000000`059bf3f0 000007fe`f84b04b0 : 00000000`03d43004 00000000`03d43004 000007fe`fbc817e4 00000000`00000000 : user32!DispatchMessageWorker+0x55b
00000000`059bf470 000007fe`f84b4925 : 00000000`03d430e0 00000000`00000002 00000000`00000000 00000000`00000000 : EXPLORERFRAME!CExplorerFrame::FrameMessagePump+0x436
00000000`059bf4f0 000007fe`f84b509b : 00000000`03d430e0 00000000`03cc8540 00000000`00000000 00000000`00000000 : EXPLORERFRAME!BrowserThreadProc+0x180
00000000`059bf570 000007fe`f84b5032 : 100ba44a`00000001 00000000`03c97cd0 00000000`7fffffff 000007fe`fd8f2d40 : EXPLORERFRAME!BrowserNewThreadProc+0x53
00000000`059bf5a0 000007fe`f84abe50 : 00000000`03c97bb0 00000000`03c9ffa0 00000000`00000000 000007fe`fe0bf07c : EXPLORERFRAME!CExplorerTask::InternalResumeRT+0x12
00000000`059bf5d0 000007fe`fe0befcb : 80000000`01000000 00000000`059bf660 00000000`03c97bb0 00000000`0000000a : EXPLORERFRAME!CRunnableTask::Run+0xda
00000000`059bf600 000007fe`fe0c2b56 : 00000000`03c97bb0 00000000`00000000 00000000`03c97bb0 00000000`00000002 : shell32!CShellTask::TT_Run+0x124
00000000`059bf630 000007fe`fe0c2cb2 : 00000000`03d6ec20 00000000`03d6ec20 00000000`00000000 00000000`00000010 : shell32!CShellTaskThread::ThreadProc+0x1d2
00000000`059bf6d0 000007fe`fedbc71e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : shell32!CShellTaskThread::s_ThreadProc+0x22
00000000`059bf700 00000000`778e59ed : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : shlwapi!WrapperThreadProc+0x19b
00000000`059bf800 00000000`77b1c541 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
00000000`059bf830 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: duser!GPCB::xwInvokeDirect+67
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: duser
IMAGE_NAME: duser.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bdf26
STACK_COMMAND: ~31s; .ecxr ; kb
FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_NULL_c0000005_duser.dll!GPCB::xwInvokeDirect
BUCKET_ID: X64_APPLICATION_FAULT_SOFTWARE_NX_FAULT_NULL_NULL_IP_duser!GPCB::xwInvokeDirect+67
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:software_nx_fault_null_c0000005_duser.dll!gpcb::xwinvokedirect
FAILURE_ID_HASH: {bc29cea9-f7e5-ba9f-c14c-7ccc77c4be36}
Followup: MachineOwner -
Windows 8.1 explorer.exe crashes EVERY time I open a window
I upgraded from win8 home yesterday and notices I was getting errors when using windows to copy files from my laptop to computer over my wifi.
Today, I was working fine and started gettingMicrosoft Visual C++ Runtime Library "Runtime Error" and explorer restarted, I rebooted and then on all accounts I logged into, I got no error messages - just explorer restarting. I was unable
to open any folders.
The event viewer states:
Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: verifier.dll, version: 6.3.9600.16384, time stamp: 0x5215f8f7
Exception code: 0x80000003
Fault offset: 0x000000000000abd4
Faulting process ID: 0x16c4
Faulting application start time: 0x01cf1ad3991556c6
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\WINDOWS\system32\verifier.dll
Report ID: ecbc0d64-86c6-11e3-8089-4c72b9810b8d
Faulting package full name:
Faulting package-relative application ID:
Explorer has however started running properly since I ran C:\ from the run prompt. Any folders I click on seem ok and now I can open explorer normally.
Please helpHello,
Please download this
ZIP file and extract it. Once extracted, double-click the REG file to import it into the registry. Once done, this will enable creation of crash dumps when Explorer crashes. So, the next time this happens. you should fine a DMP file on your desktop. Compress
and attach the file here. Having the file will help us identifying the cause of the issue. -
EXPLORER.EXE crashing in SHELL32.DLL
I have a brand new X1 Carbon 20A7 with Windows 8.1 Professional. EXPLORER.EXE is crashing constantly. I disabled non-Microsoft shell extensions, applied all updates, even restored back to the factory image, but nothing works. This is a very expensive new machine that is basically an unstable paperweight.
Can someone look at the following minidump analysis, and give me some ideas, please?
* Exception Analysis *
FAULTING_IP:
shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+22
00007ffb`535771d2 488b01 mov rax,qword ptr [rcx]
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00007ffb535771d2 (shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+0x0000000000000022)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000
CONTEXT: 0000000000000000 -- (.cxr 0x0;r)
rax=00000000139b0000 rbx=0000000000000003 rcx=00000000139b0000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000003
rip=00007ffb54586b2a rsp=00000000194fbd58 rbp=00000000194ffa90
r8=0000000000001000 r9=0000000000000000 r10=0000000000000040
r11=0000000000000286 r12=0000000000000010 r13=00000000194fc128
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000246
ntdll!NtWaitForMultipleObjects+0xa:
00007ffb`54586b2a c3 ret
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000000
READ_ADDRESS: 0000000000000000
FOLLOWUP_IP:
shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+22
00007ffb`535771d2 488b01 mov rax,qword ptr [rcx]
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
APP: explorer.exe
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) x86fre
FAULTING_THREAD: 00000000000007fc
BUGCHECK_STR: APPLICATION_FAULT_NULL_POINTER_READ_BEFORE_CALL
PRIMARY_PROBLEM_CLASS: NULL_POINTER_READ_BEFORE_CALL
DEFAULT_BUCKET_ID: NULL_POINTER_READ_BEFORE_CALL
LAST_CONTROL_TRANSFER: from 00007ffb5313d131 to 00007ffb535771d2
STACK_TEXT:
00000000`194fd630 00007ffb`5313d131 : 00000000`00000000 00007ffb`52ec9ce7 00000000`14a36180 00000000`00000000 : shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+0x22
00000000`194fd660 00007ffb`5313c71a : 00000000`00000000 00000000`00000000 00000000`194fd700 00000000`194fd700 : shell32!`Microsoft::WRL::Module<1,Microsoft::WRL:etails:efaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+0x95b3d
00000000`194fd6a0 00007ffb`5301e455 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`2446ea40 : shell32!`Microsoft::WRL::Module<1,Microsoft::WRL:etails:efaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+0x9510b
00000000`194fd740 00007ffb`53020174 : 00000000`00000001 00000000`241e5998 00000000`241e5998 00000000`00000000 : shell32!CSyncIntegrationManager::_GetValueAndStateFromCache+0x85
00000000`194fd7e0 00007ffb`53018930 : 00000000`00000000 00000000`194ff680 00000000`00000000 00000000`00000000 : shell32!CSyncIntegrationManager::GetSyncStatusByIdList+0x88
00000000`194fd8b0 00007ffb`5301d0dc : 00000000`00000000 00000000`087e18d0 00000000`00000000 00000000`00000000 : shell32!CSyncStatusHandler::GetValue+0x70
00000000`194fd910 00007ffb`52d42a12 : 00000000`194ff698 00000000`00000000 00000000`00000000 00007ffb`52ec338d : shell32!CFSFolder::_GetSyncStatusProperties+0xc8
00000000`194fd990 00007ffb`4cea6656 : 00000000`14d82000 00007ffb`4cea2930 00000000`194ff690 00007ffb`4cea2930 : shell32!CFSFolderPropertyStore::GetValue+0x5e8
00000000`194fef10 00007ffb`4cea6656 : 00000000`14d82000 00000000`00000001 00000000`00000001 00007ffb`4cea2930 : propsys!CMultiplexPropertyStore::GetValue+0x186
00000000`194ff190 00007ffb`4cea32ff : 00007ffb`52f0b4f0 00000000`00514b80 00000000`24519398 00000000`194ff680 : propsys!CMultiplexPropertyStore::GetValue+0x186
00000000`194ff410 00007ffb`4cea56ca : 00000000`00000000 00000000`194ff680 00000000`194ff680 00000000`00000000 : propsys!PSGetValueAndPath+0x5f
00000000`194ff490 00007ffb`5301ca14 : 00000000`00000000 00000000`04e30000 00007ffb`53048050 00000000`194ff680 : propsys!CPropertyProvider::GetValue+0xca
00000000`194ff630 00007ffb`5301b7a5 : 00000000`00000000 00000000`242823e0 00000000`80004005 00007ffb`52fd93eb : shell32!CStatusBarPropertyStore::GetValue+0x78
00000000`194ff660 00007ffb`5301b623 : 00000000`242823e0 00000000`00000003 00000000`194ff720 00000000`1271cab0 : shell32!CGetPropertiesWorkItem::_CacheProperty+0x55
00000000`194ff6e0 00007ffb`530215d2 : 00000000`00000000 00007ff6`b23b9000 00000000`242823e0 00000000`00000002 : shell32!CGetPropertiesWorkItem::_CachePropertyList+0x77
00000000`194ff750 00007ffb`52fd90c7 : 00000000`12645b30 00000000`243122c0 00000000`00000000 00000000`087e0e30 : shell32!CGetPropertiesWorkItem:oWork+0x8e
00000000`194ff7a0 00007ffb`52ebb565 : 00000000`00000ca0 00000000`243122c0 00000000`0000000f 00000000`0000000b : shell32!CFrameTask::InternalResumeRT+0x17
00000000`194ff7d0 00007ffb`52efe6b0 : 00000000`00000000 00000000`00000000 ffffffff`fffffffe 00000000`00200000 : shell32!CRunnableTask::Run+0x95
00000000`194ff800 00007ffb`52efe887 : 00000000`2444ef80 00000000`2444ef80 00000000`00424270 00000000`00486d48 : shell32!CShellTaskThread::ThreadProc+0x284
00000000`194ff950 00007ffb`4e041637 : 00007ff6`b223c000 00000000`00000000 0000f3e1`90eaa829 00000000`00000000 : shell32!CShellTaskThread::s_ThreadProc+0x2b
00000000`194ff980 00007ffb`5451a122 : 00000000`14cb0750 00000000`00486d48 00000000`00000000 00000000`00000017 : SHCore!ExecuteWorkItemThreadProc+0xf
00000000`194ff9b0 00007ffb`5452bddb : 00000001`00010004 00000000`1664ea50 00000000`00486d48 00000000`00424270 : ntdll!RtlpTpWorkCallback+0x11e
00000000`194ffa90 00007ffb`52bf15cd : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!TppWorkerThread+0x81b
00000000`194ffe80 00007ffb`545643d1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
00000000`194ffeb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+22
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: shell32
IMAGE_NAME: shell32.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 5279002b
STACK_COMMAND: ~67s; .ecxr ; kb
FAILURE_BUCKET_ID: NULL_POINTER_READ_BEFORE_CALL_c0000005_shell32.dll!Microsoft::WRL::ComPtr_ISyncStatusCacheEntry_::As_IUnknown_
BUCKET_ID: APPLICATION_FAULT_NULL_POINTER_READ_BEFORE_CALL_shell32!Microsoft::WRL::ComPtr_ISyncStatusCacheEntry_::As_IUnknown_+22
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:null_pointer_read_before_call_c0000005_shell32.dll!microsoft::wrl::comptr_isyncstatuscacheentry_::as_iunknown_
FAILURE_ID_HASH: {4b7ac51a-a918-f7d6-8b9f-6758c5666bf4}
Followup: MachineOwnerI was able to repro the crash which happens after approx 120 iterations of "Enter - right arrow - down arrow" in File Explorer.
First I reproduced the crash using a Lenovo Win8.1 factory preload.
Then I reproduced the crash using a clean install of Win8.1 without any Lenovo software at all.
Finally I downloaded and install the Windows 8.1 update from Microsoft (released yesterday) but the crash can still be reproduced.
So in my opinion you have found a Win8.1 bug. Could you try to report it to a Microsoft forum to see if you could get help that way?
Anyway, I don't have any other suggestions or ideas about how to help. -
Explorer.exe crashing - twinui.dll?
With some relative frequency (several times an hour) explorer.exe is faulting and restarting. I only noticed because the system tray repaints. I am not sure if this is related to the applications I have installed, or is unrelated.
Has anyone else encountered this? Any ideas as to what is going on?
Below are the event log details:
Faulting application name: explorer.exe, version: 6.2.9200.16384, time stamp: 0x50107dbc
Faulting module name: twinui.dll, version: 6.2.9200.16384, time stamp: 0x50109442
Exception code: 0xc0000005
Fault offset: 0x0000000000340849
Faulting process id: 0x1584
Faulting application start time: 0x01cd7c8733f184a6
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\System32\twinui.dll
Report Id: 50dc242a-e87b-11e1-be6f-6c626ddcca27
Faulting package full name:
Faulting package-relative application ID:
I do not have a lot of applications installed at the moment, so if it is application-related, then at least there is a short list of possible causes.
AMD Catalyst Install Manager (and Catalyst Control Center)
AuthenTec WinBio Fingerprint Software x64
EventGhost 0.4.1.r1572
LastPass x64
RealTek High Definition Audio Driver
Microsoft Visual C++ 2010 x64 Distributable 10.0.30319
SharpKeysplease download this reg file from my SkyDrive:
http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer_full.reg
and make a double click on the file to import it. If you can't do this, run regedit.exe and import the registry file there!
When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the created file (cmpressed as 7z or RAR) to your public Skydrive [2] folder and post the link here. I take a look at the dump with
the Debugger, maybe I can see the cause.
André
[1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
[2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
"A programmer is just a tool which converts caffeine into code" -
K8N SLI-F - Explorer.exe Crashes
I've been fighting a really anoying problem for a couple of months now that I'm hoping to find some help with.
I have the following.
MSI K8N SLI-F
MSI RX300HM-T128
AMD A64 3000+
2 - 1GB PC3200 Super Talent Memory Modules running in dual channel mode
WD1200JS
Sparkle Power 400W Power Supply
Phillips DVD-ROM
Sony 16x DVD-RW
Windows XP Pro SP2 - with all the hotfixes
The problem that I am experiencing is that Explorer.exe seems to crash if I leave the computer sit for any length of time. When I start the machine up it runs perfectly. If I use the computer and then leave it alone for about an hour and then come back to it, it runs extremely poor. For example if I try to load Firefox it will take about 3 minutes to load and if I try to look at my computer I will get an error message that explorer.exe has crashed. If I restart the machine it will go back to running just fine, until I let it sit idle for about an hour. I don't have anything running in the system tray other than NAV, and have practically no software installed other than Firefox, Thunderbird, Microsoft Office, and Nero 7.
I have re-installed Windows about 5 times and even on a completely fresh install I have the same issues. I am using the newest nForce drivers and ATI Catalyst drivers, and I have also tried using the Realtec audio drivers rather than the audio drivers the nForce package installs. I also have gone as far as trying to run older versions of the ATI Catalyst drivers to see if that helps. I'm not overclocking and I have upgraded the BIOS to version 1.3.
Does anyone have any idea what might be causing the instability on this system?Please... Sparkle is an A List power supply manufacturer, not to mention this system is far from requiring much in the power department, not much in terms of demanding hardware. I'm running an RX300 for video for God's sake. Shall I install the Enermax 485W that I have sitting under my desk, because I'm pretty sure it won't change a thing.
Output Characteristics
Output Voltage
Minimum Load
Normal Load
Maximum Load
Load
Reg.
Line
Reg.
Ripple & Noise
+3.3V
0.5A
15A
30A
± 5%
± 1%
50mV P-P
+5V
1.0A
15A
28A
± 5%
± 1%
50mV P-P
+12V1DC
1.0A
9A
18A
± 5%
± 1%
100mV P-P
+12V2DC
1.0A
9A
18A
± 5%
± 1%
100mV P-P
-12V
0.0A
0.15A
0.5A
± 10%
± 2%
100mV P-P
+5Vsb
0.0A
1.0A
2.0 A
± 5%
± 1%
50mV P-P
*+3.3V and +5V total output not exceed 150W
+3.3V is load on 22A then +5V maximum load is 11.4A; +5V is load on 22A then +3.3V maximum load is 6.0A
*+12V1, +12V2 total output not exceed 348W
*+3.3V, +5V, +12V1DC, and +12V2DC total output not exceed 386W
Features
• Complied with ATX12V 2.0 standard
• High efficiency and reliability
• Remote On/Off function
• Internal 12V DC fan included
• Noise Killer (Thermal fan speed control function)
• Low noise and ripple
• Complies with FCC part 15 subpart J Class B and CISPR 22 Class B
• Output over voltage, short circuit, and over current protection
• 100% Hi-pot, ATE, and burn-in tested
• Re-settable power shut down
• Approved by UL 60950, IEC 60950, TUV EN60950, NEMKO (CB Report) -
Help,
after opening iphoto this morning and importing a bunch of photos from my camera I started getting constant crashes. I successfully imported the photos (first connection), then I took some more and connected my camera agian for a second import. Shortly after that iphoto (9.3.2) crashed. At that stage I was running 10.8. I have unable to successfully open iphoto all day - at least 20-30 attempts. I have restarted. Verified and repaired disk permissions. Verified the disk. Ran a hardware test. No apparent problems and no improvment to iphoto. I downloaded the 10.8.1 upgrade this afternoon - no fix.
I have ran the rebuild with iPhoto Library Manager - built a new library but could not connect to iphoto to complete the library copy/rebuild.
This is not the only crash problem I have been experiencing with Moutain Lion. I have also had similar, yet not as persistent, problems with iTunes - requiring a new libary rebuild. This caused all of my apps to disappear off my ipad. They still existed in the media files (music/itunes/media/etc) but had to be manually copied back to the itunes lib.
Also third party apps are crashing. Vectorworks 2012, Livesribe, Endnote X5.
Upgrading to Mountain Lion was the worst apple software experience I have ever had. I'm a 10-15 year user.
It took me clean installing 7 times. Back tracking to Snow Leopard, then a new user install of 10.8. Took me 4 days and required too many time machine recoveries. I seemed to have some serious corrupt file issues rleated to using migration assistant over a number of machines????
I digress.Back to iPhoto. Any ideas of this error report:
Process: iPhoto [838]
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier: com.apple.iPhoto
Version: 9.3.2 (9.3.2)
Build Info: iPhotoProject-670063000000000~1
Code Type: X86 (Native)
Parent Process: launchd [305]
User ID: 503
Date/Time: 2012-09-02 19:53:38.315 +1000
OS Version: Mac OS X 10.8.1 (12B19)
Report Version: 10
Interval Since Last Report: 7451 sec
Crashes Since Last Report: 1010
Per-App Interval Since Last Report: 4156 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 22997E21-443E-4329-84B8-5010A0075397
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ddcf9089
VM Regions Near 0xddcf9089:
CG backing stores 00000000c4df0000-00000000c537d000 [ 5684K] rw-/rw- SM=SHM
-->
Submap 00000000ffff0000-00000000ffff1000 r--/r-- process-only submap
Application Specific Information:
dyld: in dladdr()
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x8fecc200 dladdr + 202
1 libdyld.dylib 0x92e79d0b dladdr + 80
2 libsystem_c.dylib 0x9a294386 backtrace_symbols + 93
3 com.apple.Foundation 0x981e19fc -[_NSCallStackArray objectAtIndex:] + 145
4 com.apple.CoreFoundation 0x92bb17db -[NSArray getObjects:range:] + 251
5 com.apple.CoreFoundation 0x92b73a89 -[NSArray initWithArray:range:copyItems:] + 729
6 com.apple.CoreFoundation 0x92c546f7 -[NSArray copyWithZone:] + 119
7 libobjc.A.dylib 0x96ee69e3 -[NSObject copy] + 41
8 com.apple.AddressBook.framework 0x96837faa -[ABAddressBookImpl init] + 164
9 com.apple.AddressBook.framework 0x96837930 -[ABAddressBook nts_InitAddressBookWithDatabaseDirectory:options:] + 98
10 com.apple.AddressBook.framework 0x968377ed -[ABAddressBook nts_InitDefaultContactManager] + 144
11 com.apple.AddressBook.framework 0x968375ee +[ABAddressBook nts_SharedAddressBook] + 106
12 com.apple.AddressBook.framework 0x96837490 +[ABAddressBook nts_CreateSharedAddressBook] + 68
13 com.apple.AddressBook.framework 0x968365f5 +[ABAddressBook sharedAddressBook] + 180
14 com.apple.imcore 0x04d57a08 0x4ce8000 + 457224
15 com.apple.imcore 0x04d2c061 0x4ce8000 + 278625
16 libdispatch.dylib 0x942f9d0a _dispatch_client_callout + 46
17 libdispatch.dylib 0x942f9c79 dispatch_once_f + 57
18 libdispatch.dylib 0x942fa899 dispatch_once + 31
19 com.apple.imcore 0x04ce987a 0x4ce8000 + 6266
20 com.apple.imcore 0x04d26038 0x4ce8000 + 254008
21 com.apple.imcore 0x04cf321e 0x4ce8000 + 45598
22 com.apple.imcore 0x04cf3084 0x4ce8000 + 45188
23 com.apple.imcore 0x04cf036c 0x4ce8000 + 33644
24 com.apple.imcore 0x04d0b227 0x4ce8000 + 143911
25 com.apple.imcore 0x04d0c6e6 0x4ce8000 + 149222
26 com.apple.imcore 0x04cf2e59 0x4ce8000 + 44633
27 com.apple.imcore 0x04cf2bef 0x4ce8000 + 44015
28 com.apple.imcore 0x04d192e6 0x4ce8000 + 201446
29 com.apple.imcore 0x04d1bc13 0x4ce8000 + 211987
30 com.apple.imfoundation 0x04dac28d 0x4d9f000 + 53901
31 com.apple.imfoundation 0x04daddca 0x4d9f000 + 60874
32 libobjc.A.dylib 0x96ee64ee +[NSObject performSelector:withObject:] + 69
33 com.apple.Foundation 0x981b0200 __NSThreadPerformPerform + 395
34 com.apple.CoreFoundation 0x92b39dcf __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15
35 com.apple.CoreFoundation 0x92b398c9 __CFRunLoopDoSources0 + 441
36 com.apple.CoreFoundation 0x92b5f576 __CFRunLoopRun + 934
37 com.apple.CoreFoundation 0x92b5ed6a CFRunLoopRunSpecific + 378
38 com.apple.CoreFoundation 0x92b5ebdb CFRunLoopRunInMode + 123
39 com.apple.HIToolbox 0x92ed38aa RunCurrentEventLoopInMode + 242
40 com.apple.HIToolbox 0x92ed3545 ReceiveNextEventCommon + 162
41 com.apple.HIToolbox 0x92ed3494 BlockUntilNextEventMatchingListInMode + 88
42 com.apple.AppKit 0x907b7a5a _DPSNextEvent + 724
43 com.apple.AppKit 0x907b728c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
44 com.apple.AppKit 0x907ad6dc -[NSApplication run] + 855
45 com.apple.AppKit 0x907508e6 NSApplicationMain + 1053
46 com.apple.iPhoto 0x00010f40 0x1000 + 65344
47 com.apple.iPhoto 0x00010409 0x1000 + 62473
Thread 1:
0 libsystem_kernel.dylib 0x986640ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9a2a704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9a2a6e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9a28ecca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x986649ae kevent + 10
1 libdispatch.dylib 0x942fccc5 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x942fc7fd _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x986640ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9a2a704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9a2a6e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9a28ecca start_wqthread + 30
Thread 4:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x986617d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x98660cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x92b59cc9 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x92b5f6af __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x92b5ed6a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x92b5ebdb CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x981b8a86 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
7 com.apple.AppKit 0x906d0627 -[NSAnimation(NSInternal) _runBlocking] + 458
8 com.apple.AppKit 0x906d043e -[NSAnimation(NSInternal) _animationThread] + 79
9 com.apple.AppKit 0x906d03d6 __42-[NSAnimation(NSInternal) _runInNewThread]_block_invoke_0 + 36
10 libdispatch.dylib 0x942fdfe3 _dispatch_call_block_and_release + 15
11 libdispatch.dylib 0x942f9d0a _dispatch_client_callout + 46
12 libdispatch.dylib 0x942faf6a _dispatch_worker_thread2 + 285
13 libsystem_c.dylib 0x9a2a6e12 _pthread_wqthread + 441
14 libsystem_c.dylib 0x9a28ecca start_I was having a similar problem. After upgrading to iPhoto 9.3.2, it was continuously crashing when I tried to open it. I re-installed OSX, upgraded to Mountain Lion, checked my memory, installed a new HD, deleted every plist, db, and cache, did a complete re-install of all of my applications and data only to have none of it work. The final solution was very unsophisticated, I installed an old version of iLife11 which "broke" the installation of iPhoto (it wouldn't run at all) and then I installed a fresh copy of iPhoto 9.3.2. Problem solved! I certainly don't guarantee that this will work for anyone else, but I wanted to pass it along just in case it works for someone else.
-
Firefox crashes when opening after upgrading to 6.0.2
After upgrading firefox to 6.0.2 firefox crashes upon opening. When I try to open firefox the "Mozilla Crash Reporter" opens up. I tried all the sugestions on the support page. None of these worked. It will open with the computer in safe mode. I can not find where to start firefox in safe mode after upgrading.
I can open it now after running firefox in compatibility mode for windows XP sp2. The problem with this is I have to accept permission everytime I open firefox. If I change user account control settings to not ask every time firefox crashes on opening again.Your crashreport is:<br>
[https://crash-stats.mozilla.com/report/index/bp-ecab5c5e-a98f-481e-b83a-caad12110926 https://crash-stats.mozilla.com/report/index/bp-ecab5c5e-a98f-481e-b83a-caad12110926]<br>
Firefox 6.0.2 Crash Report [@ NS_URIChainHasFlags(nsIURI*, unsigned int, int*) ] <br>
This crash can be caused by malware as indicated by the Related Bugs. Reason:<br>
strange dll in stackframe #2<br>
Do a malware check with some malware scanning programs.<br>
You need to scan with all programs because each program detects different malware.<br>
Make sure that you update each program to get the latest version of their databases before doing a scan.<br>
<br>
# [http://www.malwarebytes.org/mbam.php http://www.malwarebytes.org/mbam.php] - Malwarebytes' Anti-Malware<br>
# [http://www.superantispyware.com/ http://www.superantispyware.com/] - SuperAntispyware<br>
# [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] - Windows Defender: Home Page<br>
# [http://www.safer-networking.org/en/index.html http://www.safer-networking.org/en/index.html] - Spybot Search & Destroy<br>
# [http://www.lavasoft.com/products/ad_aware_free.php http://www.lavasoft.com/products/ad_aware_free.php] - Ad-Aware Free <br>
<br>
See also:<br>
"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked <br> -
How I fixed my crashing iPhone 3Gs after upgrading to iOS 4x
My experience...iPhone 3Gs, working fine until I upgraded to the iOS 4. I have two wi-fi zones that I use, 1 at home, 1 at work. Home is DHCP pushing out an IP address, at work manually IP address. All this changed after upgrade and crashed durning calls at home and work. Then it got worse and started crashing/rebooting once a day. I rang Apple support and, as advised, in iTunes restored my iPhone and set it up as a New Phone. Ok for a day but it got worse than ever, so I tried the following: worked for 3 days with 3Gs only, wi-fi off...no crashing, worked for three days wi-fi only, 3Gs off...no crashing. Then put both back on again, back to square one, crashing. I tried one more thing. I entered Settings, General, Reset and Reset all Settings. That was 10 days ago, no more crashing at all. Now I had to setup all my seting again, but it was worth it...I love my iPhone again! Try it...
Did you check your security software settings? eliminating conflicts from third-party security software.
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