Explorer.exe crashing a LOT after upgrade to 9860

Yes, I've already installed the single patch from Windows Update and rebooted.  Twice.  It's happening a lot.  Just wondering if there's anything I can do to resolve or workaround.
There is a driver update for my Intel HD Graphics 4600, but it fails to install saying my system does not meet the minimum requirements to install.  Doh!
Any ideas?
Thanks!
Michael R.
Michael Reinders, MCITP:Enterprise Administrator Tushaus Computer Services

Log Name:      Application
Source:        .NET Runtime
Date:          10/22/2014 9:36:09 AM
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      tcs-reinders-win8.mcwcorp.net
Description:
Application: explorer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFF7222F394
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-10-22T14:36:09.000000000Z" />
    <EventRecordID>342048</EventRecordID>
    <Channel>Application</Channel>
    <Computer>tcs-reinders-win8.mcwcorp.net</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: explorer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFF7222F394
</Data>
  </EventData>
</Event>
AND
Log Name:      Application
Source:        Application Error
Date:          10/22/2014 9:36:10 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      tcs-reinders-win8.mcwcorp.net
Description:
Faulting application name: explorer.exe, version: 6.4.9860.0, time stamp: 0x543629ae
Faulting module name: twinui.dll, version: 6.4.9860.0, time stamp: 0x54362a4a
Exception code: 0xc0000005
Fault offset: 0x000000000010f394
Faulting process id: 0x1144
Faulting application start time: 0x01cfee057f5fbe87
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\twinui.dll
Report Id: c340df7d-59f8-11e4-bf4d-f0921ce7ea1e
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-10-22T14:36:10.000000000Z" />
    <EventRecordID>342049</EventRecordID>
    <Channel>Application</Channel>
    <Computer>tcs-reinders-win8.mcwcorp.net</Computer>
    <Security />
  </System>
  <EventData>
    <Data>explorer.exe</Data>
    <Data>6.4.9860.0</Data>
    <Data>543629ae</Data>
    <Data>twinui.dll</Data>
    <Data>6.4.9860.0</Data>
    <Data>54362a4a</Data>
    <Data>c0000005</Data>
    <Data>000000000010f394</Data>
    <Data>1144</Data>
    <Data>01cfee057f5fbe87</Data>
    <Data>C:\WINDOWS\explorer.exe</Data>
    <Data>C:\WINDOWS\system32\twinui.dll</Data>
    <Data>c340df7d-59f8-11e4-bf4d-f0921ce7ea1e</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>
Michael Reinders, MCITP:Enterprise Administrator Tushaus Computer Services

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        ImageSize:        00130000
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        Product version:  6.3.9600.17415
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        File date:        00000000.00000000
        Translations:     0409.04b0
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        ProductName:      Microsoft® Windows® Operating System
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        FileVersion:      6.3.9600.17415 (winblue_r4.141028-1500)
        FileDescription:  TWINUI.APPCORE
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
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    +1
    00000000`00000000 ??              ???
    EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)
    ExceptionAddress: 0000000000000000
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000008
       Parameter[1]: 0000000000000000
    Attempt to execute non-executable address 0000000000000000
    CONTEXT:  0000000000000000 -- (.cxr 0x0;r)
    rax=00000000c0000001 rbx=00000000059bd350 rcx=00000000044a0000
    rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000002
    rip=0000000077b4186a rsp=00000000059bd218 rbp=0000000000000002
     r8=00000000059bc938  r9=00000000059bcaa0 r10=0000000000000000
    r11=0000000000000246 r12=0000000000000000 r13=00000000059bd2c0
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
    ntdll!NtWaitForMultipleObjects+0xa:
    00000000`77b4186a c3              ret
    PROCESS_NAME:  explorer.exe
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    EXCEPTION_PARAMETER1:  0000000000000008
    EXCEPTION_PARAMETER2:  0000000000000000
    WRITE_ADDRESS:  0000000000000000
    FOLLOWUP_IP:
    duser!GPCB::xwInvokeDirect+67
    000007fe`fbc81df7 448be8          mov     r13d,eax
    FAILED_INSTRUCTION_ADDRESS:
    +67
    00000000`00000000 ??              ???
    NTGLOBALFLAG:  0
    APPLICATION_VERIFIER_FLAGS:  0
    APP:  explorer.exe
    ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
    FAULTING_THREAD:  00000000000012c8
    BUGCHECK_STR:  APPLICATION_FAULT_SOFTWARE_NX_FAULT_NULL
    PRIMARY_PROBLEM_CLASS:  SOFTWARE_NX_FAULT_NULL
    DEFAULT_BUCKET_ID:  SOFTWARE_NX_FAULT_NULL
    LAST_CONTROL_TRANSFER:  from 000007fefbc81df7 to 0000000000000000
    STACK_TEXT: 
    00000000`059be398 000007fe`fbc81df7 : 00000000`06b84db0 00000000`00000000 00000000`00040001 00000bee`b6e64c36 : 0x0
    00000000`059be3a0 000007fe`fbc88c02 : 00000000`059be518 00000000`06cb6da0 00000000`059be4a0 00000000`059be410 : duser!GPCB::xwInvokeDirect+0x67
    00000000`059be450 000007fe`fbc88d56 : 00000000`06b84c70 00000000`059be9c8 000001b1`000000f3 00000000`00000000 : duser!DuVisual::xrDrawCore+0x1b1
    00000000`059be4f0 000007fe`fbc88dab : 000001b1`000000f3 00000000`06b84c70 000001b1`000000f3 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x107
    00000000`059be550 000007fe`fbc88dab : 000001b1`000000f3 00000000`06b84e50 0000019e`00000072 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
    00000000`059be5b0 000007fe`fbc88dab : 0000019e`00000072 00000000`06b858f0 00000189`0000004e 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
    00000000`059be610 000007fe`fbc88dab : 00000189`0000004e 00000000`06b85cb0 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
    00000000`059be670 000007fe`fbc88dab : 00000000`0000003f 00000000`06b8cb30 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
    00000000`059be6d0 000007fe`fbc88dab : 00000000`0000003f 00000000`06b8c8b0 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
    00000000`059be730 000007fe`fbc88dab : 00000000`0000003f 00000000`06b8c770 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
    00000000`059be790 000007fe`fbc88dab : 00000000`0000003f 00000000`06b8b790 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
    00000000`059be7f0 000007fe`fbc88dab : 00000000`0000003f 00000000`06b8b830 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
    00000000`059be850 000007fe`fbc88dab : 00000000`0000003f 00000000`06b90190 00000000`0000003f 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
    00000000`059be8b0 000007fe`fbc88c5d : 00000000`0000003f 00000000`00000000 00000000`00000000 00000000`00000000 : duser!DuVisual::xrDrawTrivial+0x151
    00000000`059be910 000007fe`fbc89703 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : duser!DuVisual::xrDrawFull+0x929
    00000000`059beac0 000007fe`fbc890d0 : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000000 : duser!DuVisual::xrDrawFull+0x97d
    00000000`059bec70 000007fe`fbc88ff7 : 00000000`00000000 00000000`2a010c48 00000000`00000000 00000000`00000000 : duser!DuVisual::xrDrawStart+0x58
    00000000`059beca0 000007fe`fbc88aa7 : 00000000`00000001 00000000`06befa60 00000000`2a010c48 00000000`00000009 : duser!DuRootGadget::xrDrawTree+0x51c
    00000000`059bee80 000007fe`fbc81859 : 00000000`00000000 00000000`00000000 000004b0`00000000 00000000`00000000 : duser!HWndContainer::xdHandleMessage+0x2b4
    00000000`059bf180 00000000`77a08971 : 00000000`00000000 00000000`03d430e0 00000000`00000001 00000000`059bf238 : duser!ExtraInfoWndProc+0x8b
    00000000`059bf1e0 00000000`77a072cb : 00000000`00000000 000007fe`fbc817e4 00000000`00000000 00000000`00000000 : user32!UserCallWinProcCheckWow+0x163
    00000000`059bf2a0 00000000`77a06829 : 00000000`00000000 00000000`77a0919b 00000000`00000000 00000000`00000001 : user32!DispatchClientMessage+0xc3
    00000000`059bf300 00000000`77b411f5 : 00000000`0000000f 00000000`00000000 00000000`00000000 000001e9`000bab7a : user32!_fnDWORD+0x2d
    00000000`059bf360 00000000`77a06e5a : 00000000`77a06e6c 000007fe`f85eb550 00000000`77a0791a 00000000`03d43004 : ntdll!KiUserCallbackDispatcherContinue
    00000000`059bf3e8 00000000`77a06e6c : 000007fe`f85eb550 00000000`77a0791a 00000000`03d43004 00000000`03d430e0 : user32!NtUserDispatchMessage+0xa
    00000000`059bf3f0 000007fe`f84b04b0 : 00000000`03d43004 00000000`03d43004 000007fe`fbc817e4 00000000`00000000 : user32!DispatchMessageWorker+0x55b
    00000000`059bf470 000007fe`f84b4925 : 00000000`03d430e0 00000000`00000002 00000000`00000000 00000000`00000000 : EXPLORERFRAME!CExplorerFrame::FrameMessagePump+0x436
    00000000`059bf4f0 000007fe`f84b509b : 00000000`03d430e0 00000000`03cc8540 00000000`00000000 00000000`00000000 : EXPLORERFRAME!BrowserThreadProc+0x180
    00000000`059bf570 000007fe`f84b5032 : 100ba44a`00000001 00000000`03c97cd0 00000000`7fffffff 000007fe`fd8f2d40 : EXPLORERFRAME!BrowserNewThreadProc+0x53
    00000000`059bf5a0 000007fe`f84abe50 : 00000000`03c97bb0 00000000`03c9ffa0 00000000`00000000 000007fe`fe0bf07c : EXPLORERFRAME!CExplorerTask::InternalResumeRT+0x12
    00000000`059bf5d0 000007fe`fe0befcb : 80000000`01000000 00000000`059bf660 00000000`03c97bb0 00000000`0000000a : EXPLORERFRAME!CRunnableTask::Run+0xda
    00000000`059bf600 000007fe`fe0c2b56 : 00000000`03c97bb0 00000000`00000000 00000000`03c97bb0 00000000`00000002 : shell32!CShellTask::TT_Run+0x124
    00000000`059bf630 000007fe`fe0c2cb2 : 00000000`03d6ec20 00000000`03d6ec20 00000000`00000000 00000000`00000010 : shell32!CShellTaskThread::ThreadProc+0x1d2
    00000000`059bf6d0 000007fe`fedbc71e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : shell32!CShellTaskThread::s_ThreadProc+0x22
    00000000`059bf700 00000000`778e59ed : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : shlwapi!WrapperThreadProc+0x19b
    00000000`059bf800 00000000`77b1c541 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
    00000000`059bf830 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
    SYMBOL_STACK_INDEX:  1
    SYMBOL_NAME:  duser!GPCB::xwInvokeDirect+67
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: duser
    IMAGE_NAME:  duser.dll
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bdf26
    STACK_COMMAND:  ~31s; .ecxr ; kb
    FAILURE_BUCKET_ID:  SOFTWARE_NX_FAULT_NULL_c0000005_duser.dll!GPCB::xwInvokeDirect
    BUCKET_ID:  X64_APPLICATION_FAULT_SOFTWARE_NX_FAULT_NULL_NULL_IP_duser!GPCB::xwInvokeDirect+67
    ANALYSIS_SOURCE:  UM
    FAILURE_ID_HASH_STRING:  um:software_nx_fault_null_c0000005_duser.dll!gpcb::xwinvokedirect
    FAILURE_ID_HASH:  {bc29cea9-f7e5-ba9f-c14c-7ccc77c4be36}
    Followup: MachineOwner

  • Windows 8.1 explorer.exe crashes EVERY time I open a window

    I upgraded from win8 home yesterday and notices I was getting errors when using windows to copy files from my laptop to computer over my wifi.
    Today, I was working fine and started gettingMicrosoft Visual C++ Runtime Library "Runtime Error" and explorer restarted, I rebooted and then on all accounts I logged into, I got no error messages - just explorer restarting. I was unable
    to open any folders. 
    The event viewer states:
    Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8
    Faulting module name: verifier.dll, version: 6.3.9600.16384, time stamp: 0x5215f8f7
    Exception code: 0x80000003
    Fault offset: 0x000000000000abd4
    Faulting process ID: 0x16c4
    Faulting application start time: 0x01cf1ad3991556c6
    Faulting application path: C:\WINDOWS\Explorer.EXE
    Faulting module path: C:\WINDOWS\system32\verifier.dll
    Report ID: ecbc0d64-86c6-11e3-8089-4c72b9810b8d
    Faulting package full name: 
    Faulting package-relative application ID: 
    Explorer has however started running properly since I ran C:\ from the run prompt. Any folders I click on seem ok and now I can open explorer normally.
    Please help

    Hello,
    Please download this
    ZIP file and extract it. Once extracted, double-click the REG file to import it into the registry. Once done, this will enable creation of crash dumps when Explorer crashes. So, the next time this happens. you should fine a DMP file on your desktop. Compress
    and attach the file here. Having the file will help us identifying the cause of the issue.

  • EXPLORER.EXE crashing in SHELL32.DLL

    I have a brand new X1 Carbon 20A7 with Windows 8.1 Professional. EXPLORER.EXE is crashing constantly. I disabled non-Microsoft shell extensions, applied all updates, even restored back to the factory image, but nothing works. This is a very expensive new machine that is basically an unstable paperweight.
    Can someone look at the following minidump analysis, and give me some ideas, please?
    *                        Exception Analysis                                   *
    FAULTING_IP:
    shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+22
    00007ffb`535771d2 488b01          mov     rax,qword ptr [rcx]
    EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)
    ExceptionAddress: 00007ffb535771d2 (shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+0x0000000000000022)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: 0000000000000000
    Attempt to read from address 0000000000000000
    CONTEXT:  0000000000000000 -- (.cxr 0x0;r)
    rax=00000000139b0000 rbx=0000000000000003 rcx=00000000139b0000
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000003
    rip=00007ffb54586b2a rsp=00000000194fbd58 rbp=00000000194ffa90
     r8=0000000000001000  r9=0000000000000000 r10=0000000000000040
    r11=0000000000000286 r12=0000000000000010 r13=00000000194fc128
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
    ntdll!NtWaitForMultipleObjects+0xa:
    00007ffb`54586b2a c3              ret
    PROCESS_NAME:  explorer.exe
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    EXCEPTION_PARAMETER1:  0000000000000000
    EXCEPTION_PARAMETER2:  0000000000000000
    READ_ADDRESS:  0000000000000000
    FOLLOWUP_IP:
    shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+22
    00007ffb`535771d2 488b01          mov     rax,qword ptr [rcx]
    NTGLOBALFLAG:  0
    APPLICATION_VERIFIER_FLAGS:  0
    APP:  explorer.exe
    ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) x86fre
    FAULTING_THREAD:  00000000000007fc
    BUGCHECK_STR:  APPLICATION_FAULT_NULL_POINTER_READ_BEFORE_CALL
    PRIMARY_PROBLEM_CLASS:  NULL_POINTER_READ_BEFORE_CALL
    DEFAULT_BUCKET_ID:  NULL_POINTER_READ_BEFORE_CALL
    LAST_CONTROL_TRANSFER:  from 00007ffb5313d131 to 00007ffb535771d2
    STACK_TEXT: 
    00000000`194fd630 00007ffb`5313d131 : 00000000`00000000 00007ffb`52ec9ce7 00000000`14a36180 00000000`00000000 : shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+0x22
    00000000`194fd660 00007ffb`5313c71a : 00000000`00000000 00000000`00000000 00000000`194fd700 00000000`194fd700 : shell32!`Microsoft::WRL::Module<1,Microsoft::WRL:etails:efaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+0x95b3d
    00000000`194fd6a0 00007ffb`5301e455 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`2446ea40 : shell32!`Microsoft::WRL::Module<1,Microsoft::WRL:etails:efaultModule<5> >::Create'::`2'::`dynamic atexit destructor for 'module''+0x9510b
    00000000`194fd740 00007ffb`53020174 : 00000000`00000001 00000000`241e5998 00000000`241e5998 00000000`00000000 : shell32!CSyncIntegrationManager::_GetValueAndStateFromCache+0x85
    00000000`194fd7e0 00007ffb`53018930 : 00000000`00000000 00000000`194ff680 00000000`00000000 00000000`00000000 : shell32!CSyncIntegrationManager::GetSyncStatusByIdList+0x88
    00000000`194fd8b0 00007ffb`5301d0dc : 00000000`00000000 00000000`087e18d0 00000000`00000000 00000000`00000000 : shell32!CSyncStatusHandler::GetValue+0x70
    00000000`194fd910 00007ffb`52d42a12 : 00000000`194ff698 00000000`00000000 00000000`00000000 00007ffb`52ec338d : shell32!CFSFolder::_GetSyncStatusProperties+0xc8
    00000000`194fd990 00007ffb`4cea6656 : 00000000`14d82000 00007ffb`4cea2930 00000000`194ff690 00007ffb`4cea2930 : shell32!CFSFolderPropertyStore::GetValue+0x5e8
    00000000`194fef10 00007ffb`4cea6656 : 00000000`14d82000 00000000`00000001 00000000`00000001 00007ffb`4cea2930 : propsys!CMultiplexPropertyStore::GetValue+0x186
    00000000`194ff190 00007ffb`4cea32ff : 00007ffb`52f0b4f0 00000000`00514b80 00000000`24519398 00000000`194ff680 : propsys!CMultiplexPropertyStore::GetValue+0x186
    00000000`194ff410 00007ffb`4cea56ca : 00000000`00000000 00000000`194ff680 00000000`194ff680 00000000`00000000 : propsys!PSGetValueAndPath+0x5f
    00000000`194ff490 00007ffb`5301ca14 : 00000000`00000000 00000000`04e30000 00007ffb`53048050 00000000`194ff680 : propsys!CPropertyProvider::GetValue+0xca
    00000000`194ff630 00007ffb`5301b7a5 : 00000000`00000000 00000000`242823e0 00000000`80004005 00007ffb`52fd93eb : shell32!CStatusBarPropertyStore::GetValue+0x78
    00000000`194ff660 00007ffb`5301b623 : 00000000`242823e0 00000000`00000003 00000000`194ff720 00000000`1271cab0 : shell32!CGetPropertiesWorkItem::_CacheProperty+0x55
    00000000`194ff6e0 00007ffb`530215d2 : 00000000`00000000 00007ff6`b23b9000 00000000`242823e0 00000000`00000002 : shell32!CGetPropertiesWorkItem::_CachePropertyList+0x77
    00000000`194ff750 00007ffb`52fd90c7 : 00000000`12645b30 00000000`243122c0 00000000`00000000 00000000`087e0e30 : shell32!CGetPropertiesWorkItem:oWork+0x8e
    00000000`194ff7a0 00007ffb`52ebb565 : 00000000`00000ca0 00000000`243122c0 00000000`0000000f 00000000`0000000b : shell32!CFrameTask::InternalResumeRT+0x17
    00000000`194ff7d0 00007ffb`52efe6b0 : 00000000`00000000 00000000`00000000 ffffffff`fffffffe 00000000`00200000 : shell32!CRunnableTask::Run+0x95
    00000000`194ff800 00007ffb`52efe887 : 00000000`2444ef80 00000000`2444ef80 00000000`00424270 00000000`00486d48 : shell32!CShellTaskThread::ThreadProc+0x284
    00000000`194ff950 00007ffb`4e041637 : 00007ff6`b223c000 00000000`00000000 0000f3e1`90eaa829 00000000`00000000 : shell32!CShellTaskThread::s_ThreadProc+0x2b
    00000000`194ff980 00007ffb`5451a122 : 00000000`14cb0750 00000000`00486d48 00000000`00000000 00000000`00000017 : SHCore!ExecuteWorkItemThreadProc+0xf
    00000000`194ff9b0 00007ffb`5452bddb : 00000001`00010004 00000000`1664ea50 00000000`00486d48 00000000`00424270 : ntdll!RtlpTpWorkCallback+0x11e
    00000000`194ffa90 00007ffb`52bf15cd : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!TppWorkerThread+0x81b
    00000000`194ffe80 00007ffb`545643d1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
    00000000`194ffeb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
    SYMBOL_STACK_INDEX:  0
    SYMBOL_NAME:  shell32!Microsoft::WRL::ComPtr<ISyncStatusCacheEntry>::As<IUnknown>+22
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: shell32
    IMAGE_NAME:  shell32.dll
    DEBUG_FLR_IMAGE_TIMESTAMP:  5279002b
    STACK_COMMAND:  ~67s; .ecxr ; kb
    FAILURE_BUCKET_ID:  NULL_POINTER_READ_BEFORE_CALL_c0000005_shell32.dll!Microsoft::WRL::ComPtr_ISyncStatusCacheEntry_::As_IUnknown_
    BUCKET_ID:  APPLICATION_FAULT_NULL_POINTER_READ_BEFORE_CALL_shell32!Microsoft::WRL::ComPtr_ISyncStatusCacheEntry_::As_IUnknown_+22
    ANALYSIS_SOURCE:  UM
    FAILURE_ID_HASH_STRING:  um:null_pointer_read_before_call_c0000005_shell32.dll!microsoft::wrl::comptr_isyncstatuscacheentry_::as_iunknown_
    FAILURE_ID_HASH:  {4b7ac51a-a918-f7d6-8b9f-6758c5666bf4}
    Followup: MachineOwner

    I was able to repro the crash which happens after approx 120 iterations of "Enter - right arrow - down arrow" in File Explorer.
    First I reproduced the crash using a Lenovo Win8.1 factory preload.
    Then I reproduced the crash using a clean install of Win8.1 without any Lenovo software at all.
    Finally I downloaded and install the Windows 8.1 update from Microsoft (released yesterday) but the crash can still be reproduced.
    So in my opinion you have found a Win8.1 bug.  Could you try to report it to a Microsoft forum to see if you could get help that way?  
    Anyway, I don't have any other suggestions or ideas about how to help.

  • Explorer.exe crashing - twinui.dll?

    With some relative frequency (several times an hour) explorer.exe is faulting and restarting.  I only noticed because the system tray repaints.  I am not sure if this is related to the applications I have installed, or is unrelated. 
    Has anyone else encountered this?  Any ideas as to what is going on?
    Below are the event log details:
    Faulting application name: explorer.exe, version: 6.2.9200.16384, time stamp: 0x50107dbc
    Faulting module name: twinui.dll, version: 6.2.9200.16384, time stamp: 0x50109442
    Exception code: 0xc0000005
    Fault offset: 0x0000000000340849
    Faulting process id: 0x1584
    Faulting application start time: 0x01cd7c8733f184a6
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: C:\Windows\System32\twinui.dll
    Report Id: 50dc242a-e87b-11e1-be6f-6c626ddcca27
    Faulting package full name:
    Faulting package-relative application ID:
    I do not have a lot of applications installed at the moment, so if it is application-related, then at least there is a short list of possible causes.
    AMD Catalyst Install Manager (and Catalyst Control Center)
    AuthenTec WinBio Fingerprint Software x64
    EventGhost 0.4.1.r1572
    LastPass x64
    RealTek High Definition Audio Driver
    Microsoft Visual C++ 2010 x64 Distributable 10.0.30319
    SharpKeys

    please download this reg file from my SkyDrive:
    http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer_full.reg
    and make a double click on the file to import it. If you can't do this, run regedit.exe and import the registry file there!
    When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the created file (cmpressed as 7z or RAR) to your public Skydrive [2] folder and post the link here. I take a look at the dump with
    the Debugger, maybe I can see the cause.
    André
    [1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
    [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code"

  • K8N SLI-F - Explorer.exe Crashes

    I've been fighting a really anoying problem for a couple of months now that I'm hoping to find some help with.
    I have the following.
    MSI K8N SLI-F
    MSI RX300HM-T128
    AMD A64 3000+
    2 - 1GB PC3200 Super Talent Memory Modules running in dual channel mode
    WD1200JS
    Sparkle Power 400W Power Supply
    Phillips DVD-ROM
    Sony 16x DVD-RW
    Windows XP Pro SP2 - with all the hotfixes
    The problem that I am experiencing is that Explorer.exe seems to crash if I leave the computer sit for any length of time. When I start the machine up it runs perfectly. If I use the computer and then leave it alone for about an hour and then come back to it, it runs extremely poor. For example if I try to load Firefox it will take about 3 minutes to load and if I try to look at my computer I will get an error message that explorer.exe has crashed. If I restart the machine it will go back to running just fine, until I let it sit idle for about an hour. I don't have anything running in the system tray other than NAV, and have practically no software installed other than Firefox, Thunderbird, Microsoft Office, and Nero 7.
    I have re-installed Windows about 5 times and even on a completely fresh install I have the same issues. I am using the newest nForce drivers and ATI Catalyst drivers, and I have also tried using the Realtec audio drivers rather than the audio drivers the nForce package installs. I also have gone as far as trying to run older versions of the ATI Catalyst drivers to see if that helps. I'm not overclocking and I have upgraded the BIOS to version 1.3.
    Does anyone have any idea what might be causing the instability on this system?

    Please... Sparkle is an A List power supply manufacturer, not to mention this system is far from requiring much in the power department, not much in terms of demanding hardware. I'm running an RX300 for video for God's sake. Shall I install the Enermax 485W that I have sitting under my desk, because I'm pretty sure it won't change a thing.
    Output Characteristics
    Output Voltage
     Minimum Load
     Normal Load
     Maximum Load
     Load
    Reg.
     Line 
    Reg.
     Ripple & Noise
    +3.3V
     0.5A
     15A
     30A
     ± 5%
     ± 1%
     50mV P-P
    +5V
     1.0A
     15A
     28A
     ± 5%
     ± 1%
     50mV P-P
    +12V1DC
     1.0A
     9A
     18A
     ± 5%
     ± 1%
     100mV P-P
    +12V2DC
     1.0A
     9A
     18A
     ± 5%
     ± 1%
     100mV P-P
    -12V
     0.0A
     0.15A
     0.5A
     ± 10%
     ± 2%
     100mV P-P
    +5Vsb
     0.0A
     1.0A
     2.0 A
     ± 5%
     ± 1%
     50mV P-P
    *+3.3V and +5V total output not exceed 150W
      +3.3V is load on 22A then +5V maximum load is 11.4A;  +5V is load on 22A then +3.3V maximum load is 6.0A 
    *+12V1, +12V2 total output not exceed 348W
    *+3.3V, +5V, +12V1DC, and +12V2DC total output not exceed 386W
    Features
    • Complied with ATX12V 2.0 standard
    • High efficiency and reliability
    • Remote On/Off function
    • Internal 12V DC fan included
    • Noise Killer (Thermal fan speed control function)
    • Low noise and ripple
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  • IPhoto 9.3.2 crashing on startup after upgrade to 10.8 then 10.8.1

    Help,
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    I have ran the rebuild with iPhoto Library Manager - built a new library but could not connect to iphoto to complete the library copy/rebuild.
    This is not the only crash problem I have been experiencing with Moutain Lion. I have also had similar, yet not as persistent, problems with iTunes - requiring a new libary rebuild. This caused all of my apps to disappear off my ipad. They still existed in the media files (music/itunes/media/etc) but had to be manually copied back to the itunes lib.
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    Upgrading to Mountain Lion was the worst apple software experience I have ever had. I'm a 10-15 year user.
    It took me clean installing 7 times. Back tracking to Snow Leopard, then a new user install of 10.8. Took me 4 days and required too many time machine recoveries. I seemed to have some serious corrupt file issues rleated to using migration assistant over a number of machines????
    I digress.Back to iPhoto. Any ideas of this error report:
    Process:         iPhoto [838]
    Path:            /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Identifier:      com.apple.iPhoto
    Version:         9.3.2 (9.3.2)
    Build Info:      iPhotoProject-670063000000000~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [305]
    User ID:         503
    Date/Time:       2012-09-02 19:53:38.315 +1000
    OS Version:      Mac OS X 10.8.1 (12B19)
    Report Version:  10
    Interval Since Last Report:          7451 sec
    Crashes Since Last Report:           1010
    Per-App Interval Since Last Report:  4156 sec
    Per-App Crashes Since Last Report:   7
    Anonymous UUID:                      22997E21-443E-4329-84B8-5010A0075397
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ddcf9089
    VM Regions Near 0xddcf9089:
        CG backing stores      00000000c4df0000-00000000c537d000 [ 5684K] rw-/rw- SM=SHM 
    -->
        Submap                 00000000ffff0000-00000000ffff1000          r--/r-- process-only submap
    Application Specific Information:
    dyld: in dladdr()
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   dyld                                    0x8fecc200 dladdr + 202
    1   libdyld.dylib                           0x92e79d0b dladdr + 80
    2   libsystem_c.dylib                       0x9a294386 backtrace_symbols + 93
    3   com.apple.Foundation                    0x981e19fc -[_NSCallStackArray objectAtIndex:] + 145
    4   com.apple.CoreFoundation                0x92bb17db -[NSArray getObjects:range:] + 251
    5   com.apple.CoreFoundation                0x92b73a89 -[NSArray initWithArray:range:copyItems:] + 729
    6   com.apple.CoreFoundation                0x92c546f7 -[NSArray copyWithZone:] + 119
    7   libobjc.A.dylib                         0x96ee69e3 -[NSObject copy] + 41
    8   com.apple.AddressBook.framework          0x96837faa -[ABAddressBookImpl init] + 164
    9   com.apple.AddressBook.framework          0x96837930 -[ABAddressBook nts_InitAddressBookWithDatabaseDirectory:options:] + 98
    10  com.apple.AddressBook.framework          0x968377ed -[ABAddressBook nts_InitDefaultContactManager] + 144
    11  com.apple.AddressBook.framework          0x968375ee +[ABAddressBook nts_SharedAddressBook] + 106
    12  com.apple.AddressBook.framework          0x96837490 +[ABAddressBook nts_CreateSharedAddressBook] + 68
    13  com.apple.AddressBook.framework          0x968365f5 +[ABAddressBook sharedAddressBook] + 180
    14  com.apple.imcore                        0x04d57a08 0x4ce8000 + 457224
    15  com.apple.imcore                        0x04d2c061 0x4ce8000 + 278625
    16  libdispatch.dylib                       0x942f9d0a _dispatch_client_callout + 46
    17  libdispatch.dylib                       0x942f9c79 dispatch_once_f + 57
    18  libdispatch.dylib                       0x942fa899 dispatch_once + 31
    19  com.apple.imcore                        0x04ce987a 0x4ce8000 + 6266
    20  com.apple.imcore                        0x04d26038 0x4ce8000 + 254008
    21  com.apple.imcore                        0x04cf321e 0x4ce8000 + 45598
    22  com.apple.imcore                        0x04cf3084 0x4ce8000 + 45188
    23  com.apple.imcore                        0x04cf036c 0x4ce8000 + 33644
    24  com.apple.imcore                        0x04d0b227 0x4ce8000 + 143911
    25  com.apple.imcore                        0x04d0c6e6 0x4ce8000 + 149222
    26  com.apple.imcore                        0x04cf2e59 0x4ce8000 + 44633
    27  com.apple.imcore                        0x04cf2bef 0x4ce8000 + 44015
    28  com.apple.imcore                        0x04d192e6 0x4ce8000 + 201446
    29  com.apple.imcore                        0x04d1bc13 0x4ce8000 + 211987
    30  com.apple.imfoundation                  0x04dac28d 0x4d9f000 + 53901
    31  com.apple.imfoundation                  0x04daddca 0x4d9f000 + 60874
    32  libobjc.A.dylib                         0x96ee64ee +[NSObject performSelector:withObject:] + 69
    33  com.apple.Foundation                    0x981b0200 __NSThreadPerformPerform + 395
    34  com.apple.CoreFoundation                0x92b39dcf __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15
    35  com.apple.CoreFoundation                0x92b398c9 __CFRunLoopDoSources0 + 441
    36  com.apple.CoreFoundation                0x92b5f576 __CFRunLoopRun + 934
    37  com.apple.CoreFoundation                0x92b5ed6a CFRunLoopRunSpecific + 378
    38  com.apple.CoreFoundation                0x92b5ebdb CFRunLoopRunInMode + 123
    39  com.apple.HIToolbox                     0x92ed38aa RunCurrentEventLoopInMode + 242
    40  com.apple.HIToolbox                     0x92ed3545 ReceiveNextEventCommon + 162
    41  com.apple.HIToolbox                     0x92ed3494 BlockUntilNextEventMatchingListInMode + 88
    42  com.apple.AppKit                        0x907b7a5a _DPSNextEvent + 724
    43  com.apple.AppKit                        0x907b728c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
    44  com.apple.AppKit                        0x907ad6dc -[NSApplication run] + 855
    45  com.apple.AppKit                        0x907508e6 NSApplicationMain + 1053
    46  com.apple.iPhoto                        0x00010f40 0x1000 + 65344
    47  com.apple.iPhoto                        0x00010409 0x1000 + 62473
    Thread 1:
    0   libsystem_kernel.dylib                  0x986640ee __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x9a2a704c _pthread_workq_return + 45
    2   libsystem_c.dylib                       0x9a2a6e19 _pthread_wqthread + 448
    3   libsystem_c.dylib                       0x9a28ecca start_wqthread + 30
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x986649ae kevent + 10
    1   libdispatch.dylib                       0x942fccc5 _dispatch_mgr_invoke + 993
    2   libdispatch.dylib                       0x942fc7fd _dispatch_mgr_thread + 53
    Thread 3:
    0   libsystem_kernel.dylib                  0x986640ee __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x9a2a704c _pthread_workq_return + 45
    2   libsystem_c.dylib                       0x9a2a6e19 _pthread_wqthread + 448
    3   libsystem_c.dylib                       0x9a28ecca start_wqthread + 30
    Thread 4:: Dispatch queue: com.apple.root.default-priority
    0   libsystem_kernel.dylib                  0x986617d2 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x98660cb0 mach_msg + 68
    2   com.apple.CoreFoundation                0x92b59cc9 __CFRunLoopServiceMachPort + 185
    3   com.apple.CoreFoundation                0x92b5f6af __CFRunLoopRun + 1247
    4   com.apple.CoreFoundation                0x92b5ed6a CFRunLoopRunSpecific + 378
    5   com.apple.CoreFoundation                0x92b5ebdb CFRunLoopRunInMode + 123
    6   com.apple.Foundation                    0x981b8a86 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
    7   com.apple.AppKit                        0x906d0627 -[NSAnimation(NSInternal) _runBlocking] + 458
    8   com.apple.AppKit                        0x906d043e -[NSAnimation(NSInternal) _animationThread] + 79
    9   com.apple.AppKit                        0x906d03d6 __42-[NSAnimation(NSInternal) _runInNewThread]_block_invoke_0 + 36
    10  libdispatch.dylib                       0x942fdfe3 _dispatch_call_block_and_release + 15
    11  libdispatch.dylib                       0x942f9d0a _dispatch_client_callout + 46
    12  libdispatch.dylib                       0x942faf6a _dispatch_worker_thread2 + 285
    13  libsystem_c.dylib                       0x9a2a6e12 _pthread_wqthread + 441
    14  libsystem_c.dylib                       0x9a28ecca start_

    I was having a similar problem.  After upgrading to iPhoto 9.3.2, it was continuously crashing when I tried to open it.  I re-installed OSX, upgraded to Mountain Lion, checked my memory, installed a new HD, deleted every plist, db, and cache, did a complete re-install of all of my applications and data only to have none of it work.  The final solution was very unsophisticated, I installed an old version of iLife11 which "broke" the installation of iPhoto (it wouldn't run at all) and then I installed a fresh copy of iPhoto 9.3.2.  Problem solved!  I certainly don't guarantee that this will work for anyone else, but I wanted to pass it along just in case it works for someone else.

  • Firefox crashes when opening after upgrading to 6.0.2

    After upgrading firefox to 6.0.2 firefox crashes upon opening. When I try to open firefox the "Mozilla Crash Reporter" opens up. I tried all the sugestions on the support page. None of these worked. It will open with the computer in safe mode. I can not find where to start firefox in safe mode after upgrading.
    I can open it now after running firefox in compatibility mode for windows XP sp2. The problem with this is I have to accept permission everytime I open firefox. If I change user account control settings to not ask every time firefox crashes on opening again.

    Your crashreport is:<br>
    [https://crash-stats.mozilla.com/report/index/bp-ecab5c5e-a98f-481e-b83a-caad12110926 https://crash-stats.mozilla.com/report/index/bp-ecab5c5e-a98f-481e-b83a-caad12110926]<br>
    Firefox 6.0.2 Crash Report [@ NS_URIChainHasFlags(nsIURI*, unsigned int, int*) ] <br>
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    strange dll in stackframe #2<br>
    Do a malware check with some malware scanning programs.<br>
    You need to scan with all programs because each program detects different malware.<br>
    Make sure that you update each program to get the latest version of their databases before doing a scan.<br>
    <br>
    # [http://www.malwarebytes.org/mbam.php http://www.malwarebytes.org/mbam.php] - Malwarebytes' Anti-Malware<br>
    # [http://www.superantispyware.com/ http://www.superantispyware.com/] - SuperAntispyware<br>
    # [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] - Windows Defender: Home Page<br>
    # [http://www.safer-networking.org/en/index.html http://www.safer-networking.org/en/index.html] - Spybot Search & Destroy<br>
    # [http://www.lavasoft.com/products/ad_aware_free.php http://www.lavasoft.com/products/ad_aware_free.php] - Ad-Aware Free <br>
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    "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked <br>

  • How I fixed my crashing iPhone 3Gs after upgrading to iOS 4x

    My experience...iPhone 3Gs, working fine until I upgraded to the iOS 4. I have two wi-fi zones that I use, 1 at home, 1 at work. Home is DHCP pushing out an IP address, at work manually IP address. All this changed after upgrade and crashed durning calls at home and work. Then it got worse and started crashing/rebooting once a day. I rang Apple support and, as advised, in iTunes restored my iPhone and set it up as a New Phone. Ok for a day but it got worse than ever, so I tried the following: worked for 3 days with 3Gs only, wi-fi off...no crashing, worked for three days wi-fi only, 3Gs off...no crashing. Then put both back on again, back to square one, crashing. I tried one more thing. I entered Settings, General, Reset and Reset all Settings. That was 10 days ago, no more crashing at all. Now I had to setup all my seting again, but it was worth it...I love my iPhone again! Try it...

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