Explorer.exe restarting in Windows 8.1
Hi,
The thing is that yesterday I was on my computer, and then I became to have a problem with the Explorer.Exe, I install a couple of third parties porgram that I never had problem with, in my past computers, the problem is that I tried a lot of stuff, unistalling,
I run the ChkDsk, Anti virus, anti Malware, Rogue killer, I dont know what else to do.
For the record, I make another user account and this one didn't present any problem, the safe mode, also didn't present any problem.
The event log said this:
"Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: verifier.dll, version: 6.3.9600.16384, time stamp: 0x5215f8f7
Exception code: 0x80000003
Fault offset: 0x000000000000a43a
Faulting process id: 0x9bc
Faulting application start time: 0x01cf2d208c65db7d
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\system32\verifier.dll
Report Id: b06ef933-9915-11e3-beec-14dae9d0e163
Faulting package full name:
Faulting package-relative application ID:"
I dont know if this will help, and this is what appears on the problem reports
Source
Windows Explorer
Summary
Stopped working
Date
18/02/2014 09:20
Status
Report sent
Description
Faulting Application Path: C:\Windows\explorer.exe
Problem signature
Problem Event Name: AutoVerifierV2
Application Name: Explorer.EXE
Application Version: 6.3.9600.16441
Application Timestamp: 5265dec8
Fault Module Name: verifier.dll
Fault Module Version: 6.3.9600.16384
Fault Module Timestamp: 5215f8f7
Exception Code: 80000003
Exception Offset: 000000000000abd4
Status Code: 201
OriginalBucketID: unknown
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 4105
Additional Information 1: c2e1
Additional Information 2: c2e13b1aeab302e452699b96b40177af
Additional Information 3: 6fc9
Additional Information 4: 6fc9f42ae133281a1648cfab1a0009ef
Extra information about the problem
Bucket ID: c88c9067d445320fe7fc8872b32d5644 (-309879039)
I dont know what else to do, thanks in advance for everything.
Hi,
Try to run sfc /scannow command to repair the corrupted system file:
Use the System File Checker tool to repair missing or corrupted system files
http://support.microsoft.com/kb/929833
Also we could a easier way system restore to roll back to a time when everything works fine:
How to refresh, reset, or restore your PC
http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc
Karen Hu
TechNet Community Support
Similar Messages
-
Hi to all, i have a laptop running Windows 7 Professional. The problem is strange and havent had it on any other Windows 7 machine.
If i click the folder icon on the bottom tool bar (windows explorer) then in the left hand pane expand the C drive then right click on any folder it instantly displays a dialog saying Explorer has experienced a problem and needs to close, windows is
looking for a fix for this problem (cant remember exact wording) then Explorer.exe restarts. This happens on the local C drive and Network drives.
I though it could be a permissions problem so have taken ownership of all files & folders on the C drive which made no difference, i have removed the laptop from our server / domain and it is still the same / no change.
Can anyone shed any light on this problem or offer any ideas on fixing it? the laptop is only a few months old and is i5 / 4GB RAM Dell machine running Windows 7 Pro SP1 office 2003 Pro, checked for virus & adware & all clean.we found the following error log in Action Center:
Source
Windows Explorer
Summary
Stopped working
Date
11/10/2012 09:25
Status
Report sent
Description
Faulting Application Path:
C:\Windows\explorer.exe
Problem signature
Problem Event Name:
APPCRASH
Application Name:
Explorer.EXE
Application Version:
6.1.7601.17567
Application Timestamp:
4d672ee4
Fault Module Name:
SHELL32.dll
Fault Module Version:
6.1.7601.17859
Fault Module Timestamp:
4fd2dfec
Exception Code:
c0000005
Exception Offset:
0000000000050494
OS Version:
6.1.7601.2.1.0.256.48
Locale ID:
2057
Additional Information 1:
d257
Additional Information 2:
d257e70c0bb57693fe4a99b32203ac45
Additional Information 3:
bf38
Additional Information 4:
bf38fbfff01111f00d828186b871a565
Extra information about the problem
Bucket ID:
70137792
anyone got any ideas? -
Explorer.exe error on windows 8 with blank message and a yellow warning with ok button
Whenever i boot my laptop the attached screenshot is always popping up, it shows a window with "Explorer.exe" with a yellow warning sign and a "OK" button.
ok, I found a possible solution here:
[FIX] Getting “Explorer.exe” Error On Windows 8 Start Up
http://www.kapilarya.com/fix-getting-explorer-exe-error-on-windows-8-start-up
Open regedit.exe, go to
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
and delete the highlighted string "Load". This should fix the issue.
"A programmer is just a tool which converts caffeine into code" -
File Explorer (explorer.exe) Crashes in Windows 8.1 at shutdown
Hi,
Iv been running a custom built PC with Windows 8.1 (Win7 upgrade to Win8 then 8.1) Now since a couple of weeks after Win8.1, which was running perfectly fine up until last month when I Started to get these Explorer.exe crashes, Im quite knowledge able
with PC so iv done various things such as System Restore (as far back a could) and also followed all the guides on using the Registry editor to disable the Shell Extensions, in addition iv also used Registry Recycler but all to no avail. I then saw this support.microsoft.com/kb/2929203
and decided to use the charms bar to shut down but it still made no difference at all.
I don't really want to preform a refresh because i have so many Desktop Programs installed and i have only had this issue since around Mid way through last month, each time on shut down the instructions (referenced memory) are different but all structured
like: "The instruction at 0x referenced memory at 0x. The memory could not be read. Please if you could help me find a solution to solve this problem with
out preforming a refresh, I know this could be a a program but event viewer tells me nothing so I would greatly appreciate any help.
My System Specs are as follows:
MB: Asus Sabertooth FX R2
CPU: FX6300
GPU: GTX660
RAM: 8GB DDR3 1600
OS: Windows 8.1 Pro 64bit With Latest Updates
If you require any other info just ask :-)Another Update after changing some options in Event Viewer I get this two logs from each crash at shutdown:
The process C:\WINDOWS\Explorer.EXE (DESKTOP) has initiated the power off of computer DESKTOP on behalf of user Desktop\Calum for the following reason: Other (Unplanned)
Reason Code: 0x0
Shut-down Type: power off
Comment:
Followed by:
Application pop-up: explorer.exe - Application Error : The instruction at 0xffffffff referenced memory at 0xffffffff. The memory could not be written.
Click on OK to terminate the program
EDIT: I also got the time of the first reported error: 02/02/2014 04:50:26 -
Explorer .exe application error windows 8.1 during shutdown
Hi , I had this error pop up on my computer everytime I shutdown my computer. It been about 2 weeks already I looked it up but I couldn't find anything about it
This instrution at 0x05be43c3 referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the programCaptid, welcome to the forum.
The problem that you are having seems to be caused by corrupted files. It appears to happen when Win 8.0 is updated to Win 8.1. I saw one person who said he did a System Recovery to return the computer to the original configuration with Win 8.0. Then, reinstalled Win 8.1 and the problem no longer occurred.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee. -
It crashes on explore.exe so any windows explore aplication it crashes, even in facebook when i want to upload a picture from hard drive. the rest everything is fine, internet works fine, skype, office! the main problem is when i click on my cumputer icon,
it crashes, or when i upload a USB drive to open and crash,or any type of trying the acess to my C: or D:! what can i do?1. As you get the message when accessing Folders that contain pictures/videos, it can sometimes be cured by going to Folder Options > View Tab and put a tick in ‘Always show icons, never thumbnails‘.
2. It is sometimes caused by a third-party extension. ShellExView can be useful to see which shell extensions have been introduced into Explorer. Read about it then scroll down near to the bottom to download the x86 (32-bit) or x64 (64-bit) version here
http://www.nirsoft.net/utils/shexview.html
When you run it, click or tap on the column labelled Company to alphabetically sequence the entries. You have to assume that the Microsoft entries are bona fide, so concentrate on the third-party entries. Is there anything listed that is either unnecessary
or unknown? If so, highlight it and click or tap the red spot (top left) to disable it. There shouldn’t be too many of them but you may find it easier to disable them all, then re-enable them (green spot) one at a time and try File Explorer until the culprit
is found.
3. If the issue persists, read about and then download, unzip and run Process Monitor version 3.1 (it doesn’t need installing), from here
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
Because of the huge number of activities, it can be made easier to understand by de-selecting some of the activities. The activities can be toggled on/off by clicking them on the right-hand side of the Toolbar, they are Registry, File, Networking, Processes/Threads
and Profiling. Also, click or tap Autoscroll on the Toolbar to see the current real-time events.
Ninety-nine per cent of politicians give the rest a bad name. -
looking to speed up and simplify my computer
1. '''explorer.exe''' is the Windows Explorer file system interface. <br />
The Internet Explorer process is '''iexplore.exe'''.
2. You'll need Internet Explorer for doing Microsoft updates manually or to install other Microsoft programs. Their website uses ActiveX for some functions which Firefox doesn't do. -
I have Windows 8.1 Pro (x64) installed on Alienware M17x. The slowdown mostly appears as slow response in the situation such as open a folder/window, open/close/switch tabs in IE, drag window, and there's also cursor lag. It gradually
slows down after system boot, noticeable after 3-4 hours, really slow after 8-9 hours.
I have thought about many possible processes which can cause this issue, and then I found out that it's caused by "explorer.exe". If I kill "explorer.exe", the speed suddenly becomes normal. Then, I restart explorer.exe
again, it stays normal, and then it still gradually slows down again after hours.
I have checked driver or software compatibility. Also, CPU usage and Disk usage is normal.
Please give some advises, reasoning, or solutions.SaccoSVD
The process that is causing the problem is called sidebar.exe and I am curious why it is running on a win 8 machine as I dont believe it is built in. (It seems to have over 22,000 instances launched so I suspect either malware or a broken app)
It is usually associated with a Vista machine, or updated win 7 machine. Did you do do a clean install? Have you run a malwarebytes scan?
Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.
http://www.malwarebytes.org/products
Wanikiya and Dyami--Team Zigzag -
Windows 8.1 - explorer.exe during shutdown/restart process
Hi Microsoft Support Forums Users! Okay, so here is my problem, and yes I realize that I have posted this problem before, but it was never resolved. Everytime I reboot or shutdown my computer, I get a message saying "Explorer.exe - Application Error
The information indexed at 0x0000000 could not be *I forgot after this*
Press OK to quit the process
Press CANCEL to continue"
If I press OK, it shuts down just fine
If I press CANCEL, it shuts down just fine
If I don't press anything, it shuts down just fine, and the box goes away on it's own. At first, I had it fixed because I learned that any sync services like Google Drive and Dropbox cause this issue, and uninstalling them fixed the problem. Then it came back
on it's own, and I can't figure out how to fix. I did try disabling the DLNA Service thingy in registry editor, and that didn't do anything. I don't have a NATIVE bluetooth driver, but I DO have a bluetooth USB, which it installed a bluetooth driver with it.
I haven't tested it yet, but I saw that I needed to disable the driver on startup, which I did. So I'm wondering if there is any fix to this issue. ANY support would be great. Thank you!Hi,
If no further help needed, please mark this thread as answered.
And any more questions, please feel free to ask.
Best regards
Michael Shao
TechNet Community Support -
I have built a new RDS farm on Windows Server 2012 R2 with two Session Hosts and a combined Connect Broker/Web Access server. I had the farm up and running with User Profile Disks and all seemed OK. However, as soon as I installed the App-V 5.0 SP2 RDS
client on the session hosts, the explorer.exe process started crashing for any user logging in via the Web Access site. The process crashes and restarts every five to ten seconds. It's the same for administrators. If they log in via Web Access explorer.exe
crashes, but if they RDP directly to one of the session hosts explorer.exe is fine. If I reboot the session hosts, then the first user to log in via Web Access has a stable desktop session (and appears to have a new profile as well). However, if that user
logs out and back in again, explorer.exe starts crashing again. The only applications I have packaged at the moment are Office 2013 and Firefox.
I tried disabling User Profile Disks, but this caused a whole bunch of other problems and I eventually lost the ability to log in at all via Web Access (errors about the user profile service). As this is a small pre-production environment I completed scrapped
all of the servers and rebuilt from scratch. Again, everything appeared fine until I installed the App-V client, then explorer.exe started crashing repeatedly for all users.
Has anyone come across this issue before? I have tried installing the App-V 5.0 SP2 Hotfix Package 2, but this didn't help. I have read in a few forums that App-V doesn't work very well with User Profile Desks, but I have not heard of this particular issue.
Similarly, SP2 seems to have a lot of problems, so I am going to try removing App-V RDp Client SP2 and installing SP1. I ahev also deleted User Profile Disks for the test users to recreate their profiles, but this didn't help either.
Any other suggestions welcome!I forgot to include the application event log entry for explorer.exe crashing:
Faulting application name: explorer.exe, version: 6.3.9600.17039, time stamp: 0x53156588
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532954fb
Exception code: 0xc06d007e
Fault offset: 0x0000000000005bf8
Faulting process id: 0xae8
Faulting application start time: 0x01cfab3a273787fd
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 69210d77-172d-11e4-80c6-0050560102d1
Faulting package full name: -
Need to restart the explorer.exe process virtually every single time I need to access a file
As the subject/title says.
This is on my replacement ThinkPad W530 which replaced my previous T530. I had my T530 from about April until earlier this week when it was picked up. The T530 gave me nothing but problems, including, but not limited to:
Constant stalling of everything on the laptop with no mouse movement
An out of the blue nonfunctioning microphone mute button and fingerprint reader a few weeks after I had the T530's motherboard replaced (because of the stalling issue)
Every hour or so, I would get successive blackouts of the screen that were about 3-5 seconds apart. Sometimes they would reset the maximisation of the windows I had open
But I digress; those were issues with my previous ThinkPad. Now the major standout issue I have with my W530 is that pretty much any time I want to access a file, I have to close and restart the explorer.exe process. This results from:
Not being able to access folders or folder shortcuts on my desktop
Not being able to use anything on my taskbar including the start menu. This includes hitting the windows key
NOTE: this is an issue with WINDOWS explorer and NOT INTERNET explorer, which one member of your support team was not able to distinguish - this person tried to direct me to WiFi troubleshooting.
The only way I have been able to remedy this has been to use task manager to reset it.
In addition, you would expect a W530 with an i7-3740QM and an Nvidia K2000M Quadro to be pretty much buttery smooth, especially considering it's about 2 weeks old, right? Far from it. This is the slowest excuse for a new laptop that is this well spec'd I have ever used.
I have done factory resets and pretty much everything under the sun within the realms of the Lenovo periperhal programs to try to remedy it (so as to not void my warranty) to no avail.
If this problem cannot be fixed without me going well out of my way, then I am demanding a refund. Your support team, whilst generally helpful and *usually* knowing what they are talking about, have not been a help, and have honestly just been another hurdle to get past so I can get my money back. I do applaud them for the willingness to sit and walk people through everything.
If this is the price I pay for the reliability of a Lenovo ThinkPad, then I greatly look forward to the glorious day I can be rid of Lenovo from my life and making about $500 while I go buy an equivalently or better spec'd laptop from quite literally any other computer company on the planet.What operating system are you running? I assume they had you install the latest BIOS. True? If it were mine, I would suggest forcing it to use integrated graphics (in the BIOS) to rule out a problem with the NVidia driver.
-
Hi,
I have a brand new HP Pavilion Laptop with Windows 8 64bit. I just downloaded the free update to 8.1. And then problems started.
First off, the boot up time has almost doubled. Just before the desktop becomes visible, there is a 10 second period where all you see is a black screen. At times this is more than 10 seconds. Then the desktop wallpaper can be seen.
Secondly, the most annoying problem-, everytime I shutdown or restart , I get an explorer.exe error saying memory cant be read some instruction referenced memory at 0x00000000. ?! What the h-- is this ? I mean is this what we expect to see after updating to
Windows 8.1 ? This is ridiculous. There is no offical response from the developers either. This is affecting many people all over the world and there is not even any official patch or announcement ?
I have read similar posts here and none of the solutions work. Someone says edit the registry, someone says remove the bluetooth service from startup ?! nothing and stopping a bluetooth service should not be considered a solution. Why should I not be able
to use bluetooth just to resolve this Windows 8.1 error ??
Please fix this problem urgently. And DO NOT ask us to re-install windows... I mean come on.. You think people have nothing better to do than installing/reinstalling Windows throughout the day ?? Bandwidth does not come cheap everywhere in the world either.
Please release a patch or some guidelines on fixing this problem ASAP.Hi, I have checked with that link on HP's site and for my product number it said that my laptop has been tested-Update your System from Windows 8 to Windows 8.1
HP has tested your Windows 8 PC with Windows 8.1 and has created update instructions.
This is what they say. And I clicked on the Windows Store Icon >> Then I clicked on the Upgrade to Windows 8.1 Tile >> Then I clicked Download Windows 8.1 Update ( over 3 GB ) waited for a couple of days >> Then clicked next a bunch of
times >> Selected some options that it asked me >> Then waited some more >> some more waiting >> and in 2 weeks I had upgraded to Windows 8.1 >> Then the above PROBLEMS started...
So, as a request to the tech team or dev team, pls fix this issue. -
Windows 8.1 Explorer.exe memory error during shutdown
When i upgraded to windows 8.1 when I log off, restart or shut-down an explorer.exe error pops up saying something about memory referenced at 0x0000000 could not be read (not exact amount of zeros) sometimes it doesn't. it doesn't halt the process but just
sits there and then goes away after about two seconds.... I have downloaded about 6 programs after getting windows 8.1 and all the programs are very CPU intensive (Cinema 4D, After Effects and Photoshop) which means it could be the programs or the OS or even
the account, after checking other accounts they don'tseem to get the error but it doesn't happen on my account if i just login then log off, if I launch Photoshop or something then it may or may not get the error.
Please Help As The Computer Is ONE day old at the time of posting this.
Would you recommend waiting for some sort of update or maybe uninstalling the programs or even wiping windows 8.1 back to win 8 (Not Preferred but will consider in case problem escalates)Hi,
Since this issue doesn’t happened on the other account, this problem appeared to be caused by corrupted user profile.
Please know that some appdata will create under your user profile, once you open one of these apps, and log off, system may fail to save files under the appdata. That should be the cause.
I suggest we follow steps in this article to repair your user profile to see what’s going on:
How to fix corrupt user profile in windows 8?
http://mywindows8.org/fix-corrupt-profile-in-windows-8/
This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore,
Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
If the issue still persists, please photograph the error message and collect crash dump file, then upload here via skydrive or similar network device and share the link here for further research.
To collect the crash dump, follow these steps:
First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing it:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\explorer.exe]
"DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
Then, open a program which may cause the issue. If error appeared, please find the crashdump file under c:\.
Also, you can try to analyze dump by yourself if you would like to:
How to analyze app crash dump file:
http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
Hope this could be helpful.
Kate Li
TechNet Community Support -
Windows 8.1 explorer.exe crashes EVERY time I open a window
I upgraded from win8 home yesterday and notices I was getting errors when using windows to copy files from my laptop to computer over my wifi.
Today, I was working fine and started gettingMicrosoft Visual C++ Runtime Library "Runtime Error" and explorer restarted, I rebooted and then on all accounts I logged into, I got no error messages - just explorer restarting. I was unable
to open any folders.
The event viewer states:
Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: verifier.dll, version: 6.3.9600.16384, time stamp: 0x5215f8f7
Exception code: 0x80000003
Fault offset: 0x000000000000abd4
Faulting process ID: 0x16c4
Faulting application start time: 0x01cf1ad3991556c6
Faulting application path: C:\WINDOWS\Explorer.EXE
Faulting module path: C:\WINDOWS\system32\verifier.dll
Report ID: ecbc0d64-86c6-11e3-8089-4c72b9810b8d
Faulting package full name:
Faulting package-relative application ID:
Explorer has however started running properly since I ran C:\ from the run prompt. Any folders I click on seem ok and now I can open explorer normally.
Please helpHello,
Please download this
ZIP file and extract it. Once extracted, double-click the REG file to import it into the registry. Once done, this will enable creation of crash dumps when Explorer crashes. So, the next time this happens. you should fine a DMP file on your desktop. Compress
and attach the file here. Having the file will help us identifying the cause of the issue. -
Explorer.exe is crashing/restarting every minute - faulting module ntdll.dll
I upgraded to Windows 8 on 11/18 and started having problems where explorer.exe is restarting every minute or so. Here is the error from the event log:
Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312
Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405
Exception code: 0xc000071f
Fault offset: 0x000000000011808f
Faulting process id: 0x12c8
Faulting application start time: 0x01cdc8c32effec36
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 9220779c-34b6-11e2-be72-e06995f1e71a
Faulting package full name:
Faulting package-relative application ID:
I worked with Microsoft Tech Support for 4 days and ended up doing a clean install of Windows 8. I had been told by Microsoft that they would escalate me to Tier 2, but they called back and said it was an HP/Hardware issue and I would have to
work with them. Chatted with HP, they said it was an OS issue.
Anyone have any thoughts?
DanHere is the dump file. Any assistance is greatly appreciated!
http://sdrv.ms/XyPNrE
google drive is the cause:
FAULTING_IP:
ntdll!RtlReportCriticalFailure+89
000007f8`47d9a485 eb00 jmp ntdll!RtlReportCriticalFailure+0x8b (000007f8`47d9a487)
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 000007f847d9a485 (ntdll!RtlReportCriticalFailure+0x0000000000000089)
ExceptionCode: c0000374
ExceptionFlags: 00000001
NumberParameters: 1
Parameter[0]: 000007f847defd60
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0xc0000374 - Ein Heap wurde besch digt.
EXCEPTION_CODE: (NTSTATUS) 0xc0000374 - Ein Heap wurde besch digt.
EXCEPTION_PARAMETER1: 000007f847defd60
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
APP: explorer.exe
MANAGED_STACK: !dumpstack -EE
OS Thread Id: 0x6bc (50)
Current frame:
Child-SP RetAddr Caller, Callee
BUGCHECK_STR: APPLICATION_FAULT_WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT
PRIMARY_PROBLEM_CLASS: WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT
DEFAULT_BUCKET_ID: WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT
LAST_CONTROL_TRANSFER: from 000007f847d9f2a0 to 000007f847d9a485
STACK_TEXT:
ntdll!NtWaitForSingleObject
ntdll!RtlReportExceptionEx
ntdll!RtlReportException
ntdll!RtlReportCriticalFailure
ntdll!_C_specific_handler
ntdll!_GSHandlerCheck_SEH
ntdll!RtlpExecuteHandlerForException
ntdll!RtlDispatchException
ntdll!RtlRaiseException
ntdll!RtlReportCriticalFailure
ntdll!RtlpLogHeapFailure
ntdll! ?? ::FNODOBFM::`string'
msvcr90!free
googledrivesync64!DllCanUnloadNow
shell32!CFSIconOverlayManager::_GetFileOverlayInfo
shell32!CFSIconOverlayManager::GetFileOverlayInfo
shell32!CFSFolder::_GetOverlayInfo
shell32!CIconOverlayTask::InternalResumeRT
shell32!CRunnableTask::Run
shell32!CShellTask::TT_Run
shell32!CShellTaskThread::ThreadProc
shell32!CShellTaskThread::s_ThreadProc
SHCore!ExecuteWorkItemThreadProc
ntdll!RtlpTpWorkCallback
ntdll!TppWorkerThread
kernel32!BaseThreadInitThunk
ntdll!RtlUserThreadStart
FOLLOWUP_IP:
googledrivesync64!DllCanUnloadNow+cd8
000007f8`32602dc8 488d542430 lea rdx,[rsp+30h]
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: googledrivesync64!DllCanUnloadNow+cd8
FOLLOWUP_NAME: wintriag
MODULE_NAME: googledrivesync64
IMAGE_NAME: googledrivesync64.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 50cfe78c
STACK_COMMAND: ~50s; .ecxr ; kb
FAILURE_BUCKET_ID: WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT_c0000374_googledrivesync64.dll!DllCanUnloadNow
BUCKET_ID: APPLICATION_FAULT_WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT_googledrivesync64!DllCanUnloadNow+cd8
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/explorer_exe/6_2_9200_16433/50763312/ntdll_dll/6_2_9200_16420/505ab405/c0000374/000ea485.htm?Retriage=1
Followup: wintriag
0:050> lmvm googledrivesync64
start end module name
000007f8`32600000 000007f8`326bb000 googledrivesync64 (export symbols) googledrivesync64.dll
Loaded symbol image file: googledrivesync64.dll
Image path: C:\Program Files (x86)\Google\Drive\googledrivesync64.dll
Image name: googledrivesync64.dll
Timestamp: Tue Dec 18 04:48:28 2012 (50CFE78C)
CheckSum: 000BE686
ImageSize: 000BB000
File version: 1.7.4018.3496
Product version: 1.7.4018.3496
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Google
ProductName: Google Drive
ProductVersion: 1.7.4018.3496
FileVersion: 1.7.4018.3496
FileDescription: Google Drive shell extension
LegalCopyright: Google
disable the sharing overlay icons in the google drive options.
"A programmer is just a tool which converts caffeine into code"
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