Explorer freezes after invoking popup menu from applet

i have a problem, which i cannot find an explenation to.
i have an applet which user can open a popup menu from.
afterwards, when trying to move to different URL which will open new applet the browser freezes.
any idea?

By any chance is the popup window still visible when you try to move to the other page?

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  • Call gets disconnected after playing the menu from CVP

    Hello,
    When I make a call, the call is going to the ICM and then it is coming to the Call server then to the VXML gateway and then it goes to the VXML server and plays the promt.
    The problem i am facing is that once the menu audio is played the call gets disconnected.  It doesnt let me choose any options. I feel it is not able to identify the my inputs
    I have some debug outputs
    Mar  1 01:09:03.095: //-1/C113522D805A/CCAPI/cc_api_display_ie_subfields:
       cc_api_call_setup_ind_common:
       cisco-username=1000
       ----- ccCallInfo IE subfields -----
       cisco-ani=sip:[email protected]:5060
       cisco-anitype=0
       cisco-aniplan=0
       cisco-anipi=0
       cisco-anisi=1
       dest=sip:[email protected];transport=udp
       cisco-desttype=0
       cisco-destplan=0
       cisco-rdie=FFFFFFFF
       cisco-rdn=
       cisco-rdntype=0
       cisco-rdnplan=0
       cisco-rdnpi=-1
       cisco-rdnsi=-1
       cisco-redirectreason=-1   fwd_final_type =0
       final_redirectNumber =
       hunt_group_timeout =0
    *Mar  1 01:09:03.103: //-1/C113522D805A/CCAPI/cc_api_call_setup_ind_common:
       Interface=0x67213130, Call Info(
       Calling Number=sip:[email protected]:5060,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
       Called Number=sip:[email protected];transport=udp(TON=Unknown, NPI=Unknown),
       Calling Translated=FALSE, Subscriber Type Str=Un
    R1#known, FinalDestinationFlag=TRUE,
       Incoming Dial-peer=811, Progress Indication=NULL(0), Calling IE Present=TRUE,
       Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=65
    *Mar  1 01:09:03.103: //-1/C113522D805A/CCAPI/ccCheckClipClir:
       In: Calling Number=sip:[email protected]:5060(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
    *Mar  1 01:09:03.103: //-1/C113522D805A/CCAPI/ccCheckClipClir:
       Out: Calling Number=sip:[email protected]:5060(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
    *Mar  1 01:09:03.103: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    *Mar  1 01:09:03.103: :cc_get_feature_vsa malloc success
    *Mar  1 01:09:03.103: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    *Mar  1 01:09:03.103:  cc_get_feature_vsa count is 1
    *Mar  1 01:09:03.103: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
    *Mar  1 01:09:03.103: :FEATURE_VSA attributes are: feature_name:0,feature_time:1732532552,feature_id:23
    *Mar  1 01:09:03.103: //65/C113522D805A/CCAPI/cc_api_call_setup_ind_common:
       Set Up Event Sent;
       Call Info(Calling Number=(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
       Called Number=(TON=Unknown, NPI=Unknown))
    *Mar  1 01:09:03.111: //65/C113522D805A/CCAPI/cc_process_call_setup_ind:
       Event=0x67452800
    *Mar  1 01:09:03.119: //65/C113522D805A/CCAPI/ccCallSetContext:
       Context=0x65097114
    *Mar  1 01:09:03.119: //65/C113522D805A/CCAPI/cc_process_call_setup_ind:
       >>>>CCAPI handed cid 65 with tag 811 to app "_ManagedAppProcess_bootstrap"
    *Mar  1 01:09:03.143: //65/C113522D805A/CCAPI/ccCallProceeding:
       Progress Indication=NULL(0)
    *Mar  1 01:09:03.147: //65/C113522D805A/CCAPI/ccCallConnect:
       Progress Indication=NULL(0), Data Bitmask=0x0
    *Mar  1 01:09:03.151: //65/C113522D805A/CCAPI/ccCallConnect:
       Call Entry(Connected=TRUE, Responsed=TRUE)
    *Mar  1 01:09:03.239: //65/C113522D805A/CCAPI/cc_api_event_indication:
       Event=141, Call Id=65
    *Mar  1 01:09:03.243: //65/C113522D805A/CCAPI/cc_api_event_indication:
       Event Is Sent To Conferenced SPI(s) Directly
    *Mar  1 01:09:03.243: //65/C113522D805A/CCAPI/cc_api_caps_ind:
       Destination Interface=0x0, Destination Call Id=-1, Source Call Id=65,
       Caps(Codec=0x0, Fax Rate=0x2, Vad=0x2,
       Modem=0x0, Codec Bytes=20, Signal Type=2)
    *Mar  1 01:09:03.243: //65/C113522D805A/CCAPI/cc_api_caps_ind:
       Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
       Playout Max=250(ms), Fax Nom=300(ms))
    *Mar  1 01:09:04.163: //65/C113522D805A/CCAPI/ccCallHandoff:
       Silent=FALSE, Application=0x6773AB4C, Conference Id=0xFFFFFFFF
    *Mar  1 01:09:04.295: //65/C113522D805A/CCAPI/ccSetDigitTimeouts:
       Initial Digit Timeout=0(ms), Inter Digit Timeout=0(ms)
    *Mar  1 01:09:04.295: //65/C113522D805A/CCAPI/ccSetDigitTimeouts:
       Call Entry(Inter Digit Timeout=0(ms), Initial Digit Timeout=0(ms))
    *Mar  1 01:09:04.295: //65/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:
       (callID=0x41, digit_event=0x1, enable=TRUE, consume=FALSE)
    *Mar  1 01:09:04.299: //65/C113522D805A/CCAPI/ccCallReportDigits:
       Enabled=TRUE, Call Id=65
    *Mar  1 01:09:04.303: //65/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:
       (vdbPtr=0x67213130, callID=0x41, disp=-4, digit_event=0x1, enable=TRUE, consume=FALSE)
    *Mar  1 01:09:04.307: //65/C113522D805A/CCAPI/cc_api_call_report_digits_done:
       Enabled=TRUE, Disposition=0xFFFFFFFC, Interface=0x67213130, Call Id=65
    *Mar  1 01:09:04.311: //65/C113522D805A/CCAPI/cc_api_call_report_digits_done:
       Call Entry(Initial Digit Timeout=0(ms), Inter Digit Timeout=0(ms))
    *Mar  1 01:09:05.291: //65/C113522D805A/CCAPI/ccAssociateStream:
       Coder=5, DTMF Relay=4, Vad=0,
       Record Function=0x0, Event Queue=0x66954714, Stream Context=678B0364,
       Record Context=0x0, Stream Call Id=66, Call Id=65
    *Mar  1 01:09:05.295: //65/C113522D805A/CCAPI/ccAssociateStream:
       Call Entry(Stream Status=2, Digit Enable=TRUE)
    *Mar  1 01:09:05.327: //65/C113522D805A/CCAPI/cc_api_call_associated:
       Interface=0x0, CallId=65, Disposition=0
       Play Function=0x62C2DFA8, Codec=0x5, Vad=0x0
       Media Type=0x3, SPI Context=0x678D2480, Stream CallId=66
       TX Dynamic Pt=0x0, RX Dynamic Pt=0x0
    *Mar  1 01:09:05.531: //65/C113522D805A/CCAPI/ccSetDigitTimeouts:
       Initial Digit Timeout=5000(ms), Inter Digit Timeout=10000(ms)
    *Mar  1 01:09:05.535: //65/C113522D805A/CCAPI/ccSetDigitTimeouts:
       Call Entry(Inter Digit Timeout=10000(ms), Initial Digit Timeout=5000(ms))
    *Mar  1 01:09:05.535: //65/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:
       (callID=0x41, digit_event=0x1, enable=TRUE, consume=FALSE)
    *Mar  1 01:09:05.535: //65/C113522D805A/CCAPI/ccCallReportDigits:
       Enabled=TRUE, Call Id=65
    *Mar  1 01:09:05.535: //65/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:
       (vdbPtr=0x67213130, callID=0x41, disp=-4, digit_event=0x1, enable=TRUE, consume=FALSE)
    *Mar  1 01:09:05.539: //65/C113522D805A/CCAPI/cc_api_call_report_digits_done:
       Enabled=TRUE, Disposition=0xFFFFFFFC, Interface=0x67213130, Call Id=65
    *Mar  1 01:09:05.543: //65/C113522D805A/CCAPI/cc_api_call_report_digits_done:
       Call Entry(Initial Digit Timeout=5000(ms), Inter Digit Timeout=10000(ms))
    *Mar  1 01:09:08.723: //65/C113522D805A/CCAPI/ccDisassociateStream:
       Record Context=0x0, Stream Call Id=66, Call Id=65
    *Mar  1 01:09:08.723: //65/C113522D805A/CCAPI/ccDisassociateStream:
       Call Entry(Stream Status=1, Digit Enable=TRUE)
    *Mar  1 01:09:08.735: //65/C113522D805A/CCAPI/ccAssociateStream:
       Coder=5, DTMF Relay=4, Vad=0,
       Record Function=0x0, Event Queue=0x66954714, Stream Context=678B0364,
       Record Context=0x0, Stream Call Id=66, Call Id=65
    *Mar  1 01:09:08.739: //65/C113522D805A/CCAPI/ccAssociateStream:
       Call Entry(Stream Status=2, Digit Enable=TRUE)
    *Mar  1 01:09:08.747: //65/C113522D805A/CCAPI/cc_api_call_associated:
       Interface=0x0, CallId=65, Disposition=0
       Play Function=0x62C2DFA8, Codec=0x5, Vad=0x0
       Media Type=0x3, SPI Context=0x678D2480, Stream CallId=66
       TX Dynamic Pt=0x0, RX Dynamic Pt=0x0
    R1#
    R1#
    *Mar  1 01:09:16.143: //65/C113522D805A/CCAPI/ccDisassociateStream:
       Record Context=0x0, Stream Call Id=66, Call Id=65
    *Mar  1 01:09:16.143: //65/C113522D805A/CCAPI/ccDisassociateStream:
       Call Entry(Stream Status=1, Digit Enable=TRUE)
    *Mar  1 01:09:16.175: //65/C113522D805A/CCAPI/ccCallDisconnect:
       Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
    *Mar  1 01:09:16.179: //65/C113522D805A/CCAPI/ccCallDisconnect:
       Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
    *Mar  1 01:09:16.227: //65/C113522D805A/CCAPI/cc_api_call_disconnect_done:
    R1#Disposition=0, Interface=0x67213130, Tag=0x0, Call Id=65,
       Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
    *Mar  1 01:09:16.235: //65/C113522D805A/CCAPI/cc_api_call_disconnect_done:
       Call Disconnect Event Sent
    *Mar  1 01:09:16.235: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
    *Mar  1 01:09:16.235: :cc_free_feature_vsa freeing 67445940
    *Mar  1 01:09:16.235: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
    *Mar  1 01:09:16.235:  vsacount in free is 0
    I have some  basic VXML gateway configuration
    R1#show run
    Building configuration...
    Current configuration : 2588 bytes
    version 12.4
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname R1
    boot-start-marker
    boot-end-marker
    no aaa new-model
    memory-size iomem 5
    ip cef
    no ip domain lookup
    ip domain name lab.local
    ip auth-proxy max-nodata-conns 3
    ip admission max-nodata-conns 3
    multilink bundle-name authenticated
    voice service voip
    sip
      header-passing
    application
      service cvperror flash:cvperror.tcl
      paramspace english index 0
      paramspace english language en
      paramspace english location flash
      paramspace english prefix en
      service new-call flash:bootstrap.vxml
      paramspace english index 0
      paramspace english language en
      paramspace english location flash
      paramspace english prefix en
      service ringtone flash:ringtone.tcl
      paramspace english language en
      paramspace english index 0
      paramspace english location flash
      paramspace english prefix en
      service ringback flash:ringtone.tcl
      service handoff flash:handoff.tcl
      paramspace english index 0
      paramspace english language en
      paramspace english location flash
      paramspace english prefix en
      service bootstrap flash:bootstrap.tcl
      paramspace english index 0
      paramspace english language en
      paramspace english location flash
      paramspace english prefix en
    archive
    log config
      hidekeys
    interface FastEthernet0/0
    ip address 192.168.1.253 255.255.255.0
    duplex auto
    speed auto
    interface FastEthernet0/1
    no ip address
    shutdown
    duplex auto
    speed auto
    ip forward-protocol nd
    no ip http server
    no ip http secure-server
    control-plane
    dial-peer voice 9191 voip
    service ringtone
    session protocol sipv2
    incoming called-number 91919191
    codec g711ulaw
    no vad
    dial-peer voice 9292 voip
    service cvperror
    session protocol sipv2
    incoming called-number 92929292
    codec g711ulaw
    no vad
    dial-peer voice 1503 voip
    destination-pattern 1503
    session protocol sipv2
    session target ipv4:192.168.1.57
    dtmf-relay rtp-nte h245-alphanumeric h245-signal
    codec g711ulaw
    ip qos dscp cs3 signaling
    no vad
    dial-peer voice 100 voip
    destination-pattern 10..
    session target ipv4:192.168.1.100
    dial-peer voice 811 voip
    service bootstrap
    session protocol sipv2
    session target sip-server
    incoming called-number 81T
    codec g711ulaw
    no vad
    line con 0
    exec-timeout 0 0
    privilege level 15
    logging synchronous
    line aux 0
    exec-timeout 0 0
    privilege level 15
    logging synchronous
    line vty 0 4
    login
    end
    Please help me out how o fix this issue/

    Thanks for the respose
    The microapp what I use is user.microapp.ToExtVXML[]
    This is the activity log in the CVP application. I dont see any error logs.
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.109,,start,newcall,
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.109,,start,ani,NA
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.109,,start,areacode,NA
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.109,,start,exchange,NA
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.109,,start,dnis,NA
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.109,,start,uui,NA
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.109,,start,iidigits,NA
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.125,CVP Subdialog Start_01,enter,
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.593,CVP Subdialog Start_01,exit,done
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.593,Greetings,enter,
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.597,Greetings,interaction,audio_group,initial_audio_group
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.703,Greetings,exit,done
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.703,Menu,enter,
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.707,Menu,interaction,audio_group,initial_audio_group
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.875,Menu,exit,
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.875,,end,how,hangup
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.875,,end,result,normal
    192.168.1.57.1368611401109.0.ImationIVR,05/15/2013 15:20:01.875,,end,duration,1
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:20:06.531,,start,newcall,
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:20:06.531,,start,ani,NA
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:20:06.531,,start,areacode,NA
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:20:06.531,,start,exchange,NA
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:20:06.531,,start,dnis,NA
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:20:06.531,,start,uui,NA
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:20:06.531,,start,iidigits,NA
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:20:06.531,CVP Subdialog Start_01,enter,
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:20:06.921,CVP Subdialog Start_01,exit,done
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:20:06.921,Greetings,enter,
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:20:06.957,Greetings,interaction,audio_group,initial_audio_group
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:20:07.109,Greetings,exit,done
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:20:07.109,Menu,enter,
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:50:25.718,,end,how,app_session_complete
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:50:25.718,,end,result,timeout
    192.168.1.57.1368611406531.1.ImationIVR,05/15/2013 15:50:25.718,,end,duration,1819
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:22:56.312,,start,newcall,
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:22:56.312,,start,ani,NA
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:22:56.312,,start,areacode,NA
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:22:56.312,,start,exchange,NA
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:22:56.312,,start,dnis,NA
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:22:56.312,,start,uui,NA
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:22:56.312,,start,iidigits,NA
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:22:56.312,CVP Subdialog Start_01,enter,
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:22:56.750,CVP Subdialog Start_01,exit,done
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:22:56.750,Greetings,enter,
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:22:56.782,Greetings,interaction,audio_group,initial_audio_group
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:22:56.937,Greetings,exit,done
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:22:56.937,Menu,enter,
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:53:25.718,,end,how,app_session_complete
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:53:25.718,,end,result,timeout
    192.168.1.57.1368611576312.2.ImationIVR,05/15/2013 15:53:25.718,,end,duration,1829
    Thank you

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