Explorer Keeps Freezing on new Pavilion 500-A60

Like clockwork, every few days my new Pavilion 500-A60 keep getting an explorer.exe freeze, manifesting in a broken-looking task bar and borked icons on the deskop. Only killing/relaunching explorer or a reboot will restore it, until the next time.
I've applied the Windows 8.1 update, and attemped to repair by updating the video drivers, but nothing has helped. According the HP tools, all drivers are up to date. I've run virus scans, and the machine is clean.
Any suggestions? Really fustrating and should not be happening for a new PC. Computer is only used for email and light web-surfing, not much else.

Hi ACraigL,
Could be faulty hardware.
Reboot your new PC and tap  F2
Run all tests. Please see detailed instructions on using UEFI Diagnostics here.
Jaco
****I am not an HP employee****
Please give a" Kudos, Thumbs Up" if advice received is relevant or" Accept as Solution" if your problem has been solved.
HP Products:
810-150se Desktop
17t-j000 Notebook
1380t Desktop
560z Desktop
Errare humanum est.

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    If you have done Migration, you have to UNINSTALL first (if even possible) and then download Adobe Creative Cloud Cleaner Tool and run that also. When this is done, restart your computer and install the programs from an original Adobe Installer.
    Other question is, if your OS is supporting that version. You can try it, it is not officially supported, but it might work.
    But CC will work, upgrade to CC2014 (without additional cost), use that as it is better anyway.

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