Export 300 dpi file from multiple apps, but it is received at 72 dpi

Hi,
I need HELP please.
I am creating a print job that needs to be output at 300 dpi. I have created the file in Photoshop, Illustrator, and InDesign. Each time I set the file up as a 300 dpi file. I create the art, then I output. I have output both as an app original file (.psd, .ai, etc.) and as a .jpg and as a High Quality (Print) .pdf. But, when each of them is opened by another computer, the dpi is identified as 72 dpi. When they send the file back to me and I open it on my computer, it is identified as a 300 dpi.
Initially I had this problem with PS and I thought it was a PS problem. I worked with the folks at Adobe and they can't find a solution. Then, in desparation I had to get the file done, so I re-created everything in AI and had the same problem. Then in ID and had the same problem. (BTW - I'm using CS5.5). So, now I think that it's a Mac problem, not an Adobe problem.
Any ideas?
anita
PS - I use a 17" Mac Book Pro 2.2 GHz Intel Core i7; OS X 10.6.8 with an Apple Cinema Display 30" set to display at 1600 X 1200 (so I can read it as I'm not 19 any more)
Thanks for any help anyone can provide. I'm pulling my hair out trying to figure this out!!!

Let me see if I am understanding this correctly, you create a PSD file at 300dpi, then you save this and reopen on your computer and it is still 300dpi, then you send this file as a psd to your client, and they open it and tell you that it is only 72dpi, then they send the same file back to you and it is at 300dpi on your computer again.
Are you sending the file via email, cd or flash drive?
Is the file sent in its raw psd state or is it being compressed with .zip, or .sit or anything like that?
Could you send me the file so I can confirm if the file is indeed 72dpi.
Otherwise this sounds like almost impossible behaviour to me.

Similar Messages

  • Why icannot export pdf file from other app to ibook (after update today)?. Please correct my problem. iPad 2, iOS 5.0.1

    Why icannot export pdf file from other app to ibook (after update today)?. Please correct my problem.
    iPad 2, iOS 5.0.1

    Why icannot export pdf file from other app to ibook (after update today)?. Please correct my problem.
    iPad 2, iOS 5.0.1

  • CL_GUI_PDFVIEWER and files from the App server

    Hi,
    I would liek to use the class CL_GUI_PDFVIEWER  to read files from the app server (transaction AL11) and then to present them.
    it is easy to use the local machine files.
    how can I use the method open_document with a file from there?
    Thanks,
    Itay

    Thanks for the help.
    I tried what you suggested but I get a dump for some reason.
    Can you help?
    This is the dump:
    Exception condition "SYSTEM_FAILURE" raised.
         Program                                      SAPLOLEA                    
         Include                                      LOLEAU10                    
         Row                                          358                         
         Module type                                  (FUNCTION)                  
         Module Name                                  AC_FLUSH_CALL_INTERNAL      
    This is the program:
    REPORT zpdftest .
    DATA: g_html_viewer     TYPE REF TO cl_gui_html_viewer,
          my_main_container TYPE REF TO cl_gui_custom_container,
          entry1(100) TYPE c,
          entry2(100) TYPE c.
    DATA: okcode TYPE sy-ucomm,
          gt_pdf TYPE STANDARD TABLE OF string,
          wa_pdf TYPE string,
          g_url(2048)  TYPE c
    START-OF-SELECTION.
      SET SCREEN 100.
    *&      Module  pbo_0100  OUTPUT
    MODULE pbo_0100 OUTPUT.
      SET PF-STATUS 'STATUS100'.
      SET TITLEBAR  'TITLE100'.
      IF my_main_container IS INITIAL.
        CREATE OBJECT my_main_container
          EXPORTING
            container_name = 'CUSTOM_CNTL'
          EXCEPTIONS
            cntl_error     = 1
            OTHERS         = 2.
        CHECK sy-subrc IS INITIAL.
        CREATE OBJECT g_html_viewer
          EXPORTING
            parent             = my_main_container
          EXCEPTIONS
            cntl_error         = 1
            cntl_install_error = 2
            dp_install_error   = 3
            dp_error           = 4
            OTHERS             = 5
        IF sy-subrc <> 0.
          MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
                     WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
        ENDIF.
        DATA: lv_filename TYPE rlgrap-filename.
        lv_filename = '/PBMGUS/UXA/ABAP/TEST.PDF'.
        OPEN DATASET lv_filename FOR INPUT
                     IN BINARY MODE
        WHILE sy-subrc IS INITIAL.
          READ DATASET  lv_filename  INTO wa_pdf.
          IF NOT sy-subrc IS INITIAL.
            EXIT.
          ENDIF.
          APPEND wa_pdf TO gt_pdf.
        ENDWHILE.
        CLOSE DATASET lv_filename.
        CALL METHOD g_html_viewer->load_data
          EXPORTING
            type                 = 'application'
            subtype              = 'pdf'
          IMPORTING
            assigned_url         = g_url
          CHANGING
            data_table           = gt_pdf
          EXCEPTIONS
            dp_invalid_parameter = 1
            dp_error_general     = 2
            cntl_error           = 3
            OTHERS               = 4
        IF sy-subrc <> 0.
          MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
                     WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
        ENDIF.
        CALL METHOD g_html_viewer->show_url
          EXPORTING
            url                    = g_url
          EXCEPTIONS
            cntl_error             = 1
            cnht_error_not_allowed = 2
            cnht_error_parameter   = 3
            dp_error_general       = 4
            OTHERS                 = 5
        IF sy-subrc <> 0.
          MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
                     WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
        ENDIF.
      ENDIF.
    ENDMODULE.                 " pbo_0100  OUTPUT
    *&      Module  pai_0100  INPUT
    MODULE pai_0100 INPUT.
      CASE okcode.
        WHEN 'BACK'.
          LEAVE to screen 0.
        WHEN OTHERS.
          CALL METHOD cl_gui_cfw=>dispatch.
      ENDCASE.
      CLEAR okcode.
    ENDMODULE.                 " pai_0100  INPUT

  • Can't export an EPS file from Photoshop CS5 and open in Illustrator CS5.

    I'm on Mac OS X Lion 10.7.5
    I am making DVD covers for print. The barcodes for the DVD covers have to be done in Illustrator. But the original designs are done in photoshop including the text. For years this hasn't been a problem. Right before adding the barcodes I create an EPS file from photoshop, open that file in Illustrator and all my text is automatically coverted to perfect crisp clean vectors, viola! I add the barcodes and export the PDF for the printers.
    But now I can't open my EPS files in Illustrator CS5 even though I'm exporting them the same way I always have from Photoshop CS5. Illustrator says... "The operation cannot complete because of an unknown error." --> Note it does not give an error number after this warning like I see it does for so many other people.
    I have been trying to fix this for over 10 HOURS spanning 2 days! I'm infuriated I can't get help from Adobe on this and have read all the forums and don't see my problem listed anywhere.
    I've tried:
    - Deleting the .plist file and the Settings folder & resetting my permissions
    - Uninstalling and Reinstalling Illustrator
    - Turning off all other applications
    - Creating more disk space on my hard drive (even though I have 200gb available)
    - Restarting the computer
    - Disabling my Font book and still I can't open the EPS file
    I thought maybe it's possible it's the font I'm using Fontesque OT so I even tried converting text to objects prior to exporting the EPS file from photoshop to illustrator and turning off my font book, but still it won't open. And if I open the PSD directly in Illustrator, text comes out a bit fuzzy in the PDF I export.
    If anyone can provide any solutions I would be so grateful! I'm at my wits end here, this should have taken under an hour to do and now it's ruining my entire weekend. I'm completely panicked because I was suppose to have these to my client over the weekend so they could turn them in for Print frist thing on Monday morning and of course Adobe provides no chat support or phone support after 7pm on weekday or on the weekend which is when this all started.

    I never even thought of reinstalling photoshop, but I think this was a font issue. I'd never saved an EPS with Fontesque OT Regular enabled, only Fontesque OT Bold. Somehow I think the font was causing the problem because ridding the font from the equation allowed me to open the EPS file.
    After 12 HOURS of trying different things I found a WORK AROUND...
    I had to:
    - Select the Text in Photoshop (with Fontesque OT enabled)  --> Select Create Work Path --> Covert to Shape on each of the text items
    - Save EPS file out of Photoshop
    - Disable Fontesque OT font in Font Book
    - Then open EPS in Illustrator add in my Barcodes and export the PDF
    (the barcodes have to be added in Illustrator because they need to be pure 100% black with no CMYK color in them. You can't save them out of Photoshop that way, only Illustrator, otherwise I would have made my pdf straight out of photoshop like any other normal human
    This work around is the only way I could get the EPS files to open in Illustrator and still have the text remain super crisp like a vector.
    NOTE to others in the future about crisp text from Photoshop to Illustrator:
    - Simply "converting to shape" did not preserve the vector. You have to Select Create Work Path --> then Covert to Shape on each of the text items (with the font enabled) for this to work and preserve the crispness of the text. Even creating "smart object" did not truly preserve my vectors or the text crispness in the EPS file once I imported it into Illustrator.
    DrStrik9 thank you SO MUCH for trying to help me. You did give me ideas that helped me figure out the workaround and also helped me feel not so alone as I struggled through this. I'm going to follow up with your other suggestions about reinstalling photoshop and also checking my RAM, etc. But I just want to that you so so so SOOOO much for all your time and consideration in this matter. I hope you have a wonderful amazing week ahead and that someone does something very nice and thoughtful for you too

  • Regarding  exporting a  Par file from  NWDS.

    HII...
    I have a problem regarding the exporting a par file from NWDS. when i created any projectt my project is succesfully deployed but . it is not visible when i create any iview from par.
    pls check this steps , perhaps i am missing any steps , or i m deploying it in wrong manner.
    suppose i have to change the masthead brand image.
    steps r .
    1. download a par file.
    2. do the changes in headerview.jsp file.
    3. add the image in img folder.
    4. add the jar file in lib folder.
    5. save and  quick par upload.
    MY server settings r correct . but i dont know why  my project is not in the list.
    thanks..

    Hi,
    You will have the par file directly under your project folder where also your .classpath and .project files exist. Also check them from windows explorer.
    Without a par file, you cannot deploy your project on the server.
    To create par file check this:
    http://help.sap.com/saphelp_nw70/helpdata/EN/96/df7f409cd50a1ae10000000a155106/frameset.htm
    Once you export the par file, you should see this par directly under your project folder.
    If this is not there, then it is a problem in your NWDS.
    Let me know the version of NWDS you are using.
    Regards,
    Praveen Gudapati

  • Creating an XML file from multiple sql tables

    I have very little xml experience, but need to generate an xml file from multiple table. I know what the output needs to look like, but do not know how to setup the code. Any help would be appreciated.
    - <Practice SourceID="EPIC" ExternalPracticeID="PPAWB">
    - <Provider ExternalProviderID="TB2" FirstName="THOMAS G" LastName="BREWSTER">
    - <Patient ExternalPatientID="99999" OldExternalPatID="" FirstName="test" MiddleName="J" LastName="test" Gender="M" DateOfBirth="2005-08-12" SocSecNumber="000-00-0000" LanguageID="22" AddressOne="test" AddressTwo="" City="test" StateID="20" ZipCode="99999" DayPhone="" EveningPhone="207-999-9999" StatusID="">
    <Measure MeasureID="2" MeasureValue="5" MeasureDate="2008-10-24 13:43:00" />
    <Measure MeasureID="2" MeasureValue="5" MeasureDate="2008-10-24 14:23:00" />
    <Measure MeasureID="3" MeasureValue="1" MeasureDate="2008-10-24 13:43:00" />
    <Measure MeasureID="3" MeasureValue="1" MeasureDate="2008-10-24 14:23:00" />
    <Measure MeasureID="32" MeasureValue="3" MeasureDate="2008-10-24 13:51:00" />
    <Measure MeasureID="33" MeasureValue="1" MeasureDate="2008-10-24 13:43:00" />
    <Measure MeasureID="33" MeasureValue="1" MeasureDate="2009-02-09 10:09:00" />
    <Measure MeasureID="4" MeasureValue="5" MeasureDate="2008-10-24 13:43:00" />
    <Measure MeasureID="4" MeasureValue="5" MeasureDate="2008-10-24 14:23:00" />
    <Measure MeasureID="40" MeasureValue="2008-10-24 13:43:00" MeasureDate="2008-10-24 13:43:00" />
    <Measure MeasureID="40" MeasureValue="2008-10-24 14:23:00" MeasureDate="2008-10-24 14:23:00" />
    <Measure MeasureID="41" MeasureValue="2008-10-24 13:43:00" MeasureDate="2008-10-24 13:43:00" />
    <Measure MeasureID="41" MeasureValue="2008-10-24 13:51:00" MeasureDate="2008-10-24 13:51:00" />
    </Patient>
    </Provider>
    </Practice>

    You are interested in XMLElement and probably XMLAgg. Since you didn't list a version, I can't provide links to the corresponding documentation. I cringe at all the attributes on the Patient element as that info should really be elements.
    To create the Measure node, your overall SQL statement may look something like (not tested)
    SELECT XMLElement....
              XMLAgg(SELECT XMLElement
                       FROM measures_table
                      WHERE join condition to parent)
      FROM patient,
           provider,
           practice
    WHERE join conditionsFor additional help, please include your version (4 digits), some sample data, and what you have tried.

  • How to create a pdf file from multiple images ?

    Dear All,
    I want to create a SINGLE page pdf file from two or more page size images that are combined to make a single page pdf. Again, this question is on pdfs that are made out of several, atleast  two color images and a black-and-white mask for one of them.
    I have such pdf files from an unknown source (the producer is edited out) whereby there are three tiff images, obtained using the well known pdfimages extractor.
    When I want to make a pdf out of tiff or png or other image formats, I right click and tell Adobe Acrobat to make a pdf.
    However, I dont know how I can give a command to select say,  three tif images and specify which is the mask for which and then join  them in a way that I get the pdf from the composite of the two color images and a mask for one of them.
    Please help me out.
    I am a little familiar with the pdf structure skeleton and when necessary, fixed xref tables in one of my favorite editors. A few years ago, I also wrote a bunch of javascripts to make some annotations and needed some automation and used some itext type libraries. However, I need your help in this problem as I am now rusty and forgot some of what I studied to solve my earlier problems. This is a new problem for me. Gentle hints from you would be very nice to help me in this problem. Please specify if necessary what manual and pages to read. in the pdfspec.
    Best Regards
    Disabled Veteran [physically handicapped]

    Hello Again.
    On Fri, May 11, 2012 at 12:20 PM, lrosenth <[email protected]> wrote:
    >
    > Re: How to create a pdf file from multiple images ?
    >
    > created by lrosenth in PDF Language and Specifications - View the full
    > discussion
    > ________________________________
    >
    > No clue who Irving is…
    >
    I was hoping to have your first name so its easy for me to address you.
    > I have no clue what OS platform, programming language, etc. you use so
    > can’t really narrow things down.
    I would gladly mention that I am working on windows platform, preferably XP.
    I can also work on linux for free products that come with it.
    >  Also, as this is an Adobe forum, we only
    > recommend Adobe products – so there may be other options that even my list
    > wouldn’t include.
    But adding other products, for the help of an adobe products user,
    even if it outside adobe, shall add greater prestige to your company
    and give impression of user-centeredness.
    > If you read ISO 32000-1:2008 (aka the PDF standard), you will find the
    > information about Images and Image Masks well described.  I didn’t think I
    > needed to repeat any of that information.
    Well, just add the few pdf stanzas since you are proficient on it and
    I am presently a little rusty as I mentioned. Just asking a little
    extra yard, not even to go an extra mile.
    > And, if you read that same document, you will see that there is NO SUCH
    > THING as a “text only PDF”.   All PDF documents are structured binary files.
    Well, ascii format or uncompressed format that is human readable. I
    know its a binary file, but human readable ascii version of it.
    I hope you can give me some stanza and various other approaches
    possible so I can select or combine things for myself. I see only a
    miniscule number of posts claiming to have written masks in this forum
    and then with no details.
    Regards
    Roger
    Message was edited by: dying veteran
    because the adobe posting system went crazy and truncated all except the first line ... dunno why

  • Does JXTA allow you to download files from multiple source like a P2P?

    I was interested in working on some networked apps using JXTA and I was wondering if JXTA allows you to download a file from multiple users (ala Bittorrent or P2P) or whether it's by a user to user basis?

    To keep the sort of malware rather prevalent for Android devices off of your iPhone. Depending on what you need to download, though, you can probably find a third-party app that will do it. Since such apps keep their documents in their own sandbox, it helps protect the iPhone from being infected by malicious "documents".
    Regards.

  • Retrive files from multiple source directories

    Hi,
      I need to retrive diffirent formet files from multiple directories and based on file name I need to send it to destination folders. Can anybody suggest me How can I impliment this interface.
    Thanks & Regards
    VenkatK

    Venkat,
    I hope since you are taking different format files, you are not doing any mapping. You are moving from one location to another location, because if you different formats then you can do in one mapping your requirement.
    If it is correct then as shabharish mentioned you can pick the files using multiple file sender adapters. With this you can pick the files, but to send to different directories enable ASMA in sender file commkunication channel. Then in receiver communication check the extension for each format and then give the directory name so that it routes to the destination you mentioned.
    Regards,
    ---Satish

  • Why Bridge (CS5) does not make a PDF file from multiple images

    Why Bridge (CS5) does not make a PDF file from multiple images? It used to work fine earlier, but now nothing happens when using OUTPUT for web or PDF.
    I have uninstalled and installed my PS three times allready, so please not suggest that, it didn't help.
    I have Creative Suite Premium, mac os x 10.6.8

    Hi. You’ve posted your question in a forum that is for beginners trying to learn the basics of Photoshop.  I'm moving your question to the Bridge forum for specialized attention to your situation.

  • I have different music files all over three computers. Everytime I connect my iPod to one of these computers it transfer the music files from that computer but delete the music files that I already have in my iPod. I want all my music in my iPod.

    I have different music files in three computers.
    Everytime I connect my iPod into one of these computers it transfer the music files from that computer but delete the music files that I already have in my iPod.
    I want all my music in my iPod.
    What I need to do?
    Thanks!

    I haven't researched it and I don't claim to know everything about iTunes, but it has always been my understanding that you can only use one computer per iPod, but you can have multiple iPods per computer. From what I understand, this is to prevent illegal sharing and whatnot.

  • Why can I copy music to my iPad or iPod touch from multiple computers but from only one computer using my iPhone?

    Why can I copy music to my iPad or iPod touch from multiple computers but from only one computer using my iPhone?
    IPads and iPod Touches don't seem to have the same media copying restriction that my iPhone has. My main computer is at home. I have music at home and at work and sometimes I like to add it to my iPhone from work. I can do this no problem using my iPad or my iPod touch, but when it comes to my iPhone, I can only copy music to it from my main computer.
    Why would the iPhone have this restriction but not the other two devices?
    ps. Where's my "add currently playing song to playlist" button? I can't even find a third-party music app with this feature.

    Because...!
    I've no idea why either.
    Although it isn't normally possible to sync an iPod/iPad/iPhone with two computers (or manually manage an iPhone from more than one) it can be achieved if all computers have copies of the self same library. See Re: how do i sync on a second laptop without the data on my iPhone 5 being erased?
    tt2

  • Export/Copy .rpt files from Production environment

    I'm new to Crystal Reports. I'm using Crystal Reports 10. I urgently need your help with the following:
    We inherited 140 reports from another department. The version control was not done well in that department. Now we canu2019t trust the versions on Visual Source Safe.
    We decide to pull, or export, the .rpt files from Production environment and put them in VSS.
    I understand that I can go to the CE Management Console, open each report, preview and save them in .rpt format. But I have to change the name later from a default name and save the .rpt without data. We have 140 reports. It would be very time consuming, and big risk of mistakes.
    The way we publish a report is: open the u2018Balance.rptu2019 from a local project folder, save as, click Enterprise button, and sign on the CE. From there I can see folders on Console to save the report.
    My question is: Where I can find these .rpt files in Production environment? How can I save/export all the reports together to my folder u2013 not one by one? If there is a tool to do it?
    For the example above, anybody knows where this u2018Balance.rptu2019 is saved? Once the report is published, the name seems changed in file strorage.
    Thank you very much for your help.
    Linda

    Post your question to the Business Objects Forum

  • How can I export a plist file from ipad

    Does anyone know how can I export a plist file from ipad 3.  I have have an app which is crashing and I wish to send the crash file to the developer?

    Settings App > General > About > Diagnostics&Usage > Diagnostics&Usage Data. You will need to copy the content and post it into another file or the email.

  • How to export the XFDF file from the PDF?

    I need to export as XFDF file from the PDF and then save that xfdf file in the same location through javascript. I used this.exportAsXFDF(); for exporting. But i dont know how to save that xfdf file through scripting. Kindly advice me. This is for Acrobat 8.0 professional and windows platform.

    There are couple of security restrictions you will have to deal with.
    You need to use a trusted function as outlined in the Acrobat JavaScript API Reference, freely down loadable form the Developer community on Adobe's site.
    See the following articles by Thom Parker:
    File paths in Acrobat JavaScript
    How to save a PDF with Acrobat JavaScript

Maybe you are looking for

  • How do I turn off pop up blocker

    I'm trying to use a website and take online tests for school, but I can't because of pop up blockers. iv searched everywhere and can't figure out how to turn them off. I know how to do it on computer just I'm trying to do it on android.

  • How to copy OVD configuration from one machine to another?

    We have two machines with OVD servers on them. The configurations should be identical from one machine to the other. We suspect there is a problem with the configuration on one of them. We need to know how to copy OVD configuration from one machine t

  • Oracle Database XE to Application Express 3.0.1

    Hello, For some reason, I am really lost when it comes to upgrading from Oracle Database XE to Application Express 3.0.1. in a PC Windows 32-bit environment. In the following link: http://www.oracle.com/technology/products/database/application_expres

  • Can I run a User Query using SDK?

    Hi I am new to SDK development. Can I run a user query using SDK?  what I am after is, when the user clicks a button on my screen, I want to run the user query already in the system. If this can be done, does anyone know how to do this? I have not be

  • How can I turn off that Maveriks at iMac is scanning continuously for new devices?

    Hi, I have a iMac (early 2008) updatet to 10.9 Maveriks with Bluetooth mouse, mousepad en keyboard. I listen at home to music with a Onkyo TX-NR626 A/V receiver (with Bluetooth) via my iMac, iPad and android device. When I startup or wake up my iMac,