Export CTI Route Point Dependencies

Hello,
CUCM version 8.6.2
Is it possible to export CTI Route Point’s Dependency Records to a bat file or is there a tool available to download this information like the ones used in CUC? We’ve associated employees to over 230+ route points. I’m looking for the capability to export the employee’s associated to each CTI Route Point to a file rather than having to search each route point individually.
So far, I’ve attempt to use Bulk Administration > Import/Export > Export > Selected CTI Route Point but the file generated didn’t display the user’s associated to the CTI Route Points.
At the least, I’d like to be able to export the dependencies. If possible, I like the capability to update the file and re-import it.
Thank you for your help in advance,
Juffure

Hi there,
That CTIERR_REDIRECT_CALL_UNKNOWN_DESTINATION message indicates that
CallManager believes that either
1) the number you're redirecting to is not in the dial plan or
2) the CTI Port the call is on does not have a proper Calling Search Space to allow it to "see" that number.
I highly suspect the latter. Ensure that all of your CTI Ports have the proper CSS.
If you still have issues after checking that, please open a TAC case for
further analysis.
Regards,
Riccardo

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Let me know the deployment model and Node details

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Hi,
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Hi
Example for CTI RP
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Thank you
please rate all useful information

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Thanks,

I guess you are using CVP as front end VRU, where CVP treats customer with prompts and when customer chooses to talk to agent, CVP delivers call to agent with the help of the ICM.
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below link may help to you:
https://supportforums.cisco.com/document/6131/detailed-sip-call-flow-cvp-comprehensive-model
Regards
Chintan

CTI route point

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http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00801f66ca.shtml

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Hi,
You can do one test to verify this issue, please run the Data Syncronization from the UCCX Admin->Subsystems-.Cisco Unified CM Telephony->Data Syncronization, it will show any inconsistancies between UCCX and CUCM.
Hope this helps.
Anand
Pls rate helpful posts !!

Export CTI Route Point Dependencies

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