Export file (rtf and doc) has a cut off field

Hi,
I am using CR10/VB6/Oracle10.2
CrystalViewer shows the report preview fine then click the envelope icon to export file
(rtf or doc).
When I open the exported file (.rtf or .doc), there are some fields in the file is cut off .
Half of line of record is cut off horizontally.
This problem does not happen always. I don't know it depends on the record or not.
Does anyone have a same problem?
Thank you

Hi Sachiko
CR X is not tested with Oracle 10.2. This issue may occur since some of the dlls may not be supported. Hence you can try out the following:
1. Apply the latest Service Pack and check if you get the same issue.
2. Try using another Viewer and check if the issue still persists
3. Try upgrading CR X to CR XI R2 since CR XI R2 is tested with Oracle 10.2
Regards
Purva Naik

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