Export for non-expert print-shop?

My campus print shop has a color laser printer. The color quality is far from ideal, but for off-screen sorting-and-selecting work, the price is magnificent: 45 cents for 11x17 prints. The catch is that they don't know a lot about what they're doing; neither do I; so I'm coming here for advice.
I gave them a CD of JPG files I had exported from Aperture with the "JPEG- Original Size" preset (DPI at 72; sRGB profile, which is probably right). The images were a mix of portrait and landscape, and a mix of images that were originally JPG at 2816x2112 and images that were originally .CR2 at 3504x2332.
The prints came back with two kinds of errors. Some landscape shots (not all!) were rotated 90 degrees so the image was small and the top and bottom margins were enormous; this one doesn't worry me so much for sorting work. But many were severely cropped: the 11x17 sheet is filled, but filled with only about a third of the image. Typically, if not always, the image is landscape and the print is a portrait-oriented slice out of the center.
Both kinds of errors on both kinds of originals, JPG and CR2.
When we discovered the errors I stood there and watched the guy send some through. His software interface (some Windows "print wizard") allows for very, very little choice. I think we figured out how to solve the smaller problem, landscapes printed small as portraits with big top & bottom margins. And we solved the other, bigger problem of drastic cropping, on one test image, by opening it in Photoshop, setting the smaller-side size to 11 inches and the DPI to 300 and resampling and printing from there.
So I'm pretty sure I could solve it by going into Photoshop and using Image Size to specify the inch-dimensions and do any resampling required, saving the result as a JPG. But I also know this would take me a full day with a couple of hundred images.
Can anybody suggest how I might export directly from Aperture in some way that will be more nearly foolproof? (I don't mean they're fools; image manipulation isn't their job, just something their printer happens to do moderately well very cheaply.)

It may be the case that the printer software is
making best fit or best quality decisions prior to
printing. I would attempt to eliminate those
decisions.
Yes, my conclusion exactly. That's what I'm trying to figure out how to do -- without specifying everything (print size in inches and dpi, which would require me to open each image in Photoshop).
If the printer handles paper in the portrait format
the first thing I would try would be would match that
and orientate my images all as portrait prior to
exporting.
Well, it will do both -- just not always properly. Anyway, I can't turn an image that's portrait into landscape or vice versa without either getting quite a small image (which is one thing that sometimes happens now) or changing the image drastically (which would make the whole exercise pointless).
Also I would attempt to export the images by setting
pixel sizes that match as close as possible their
paper dimensions and printer resolution.
That makes sense -- except that the only way I can see to do that is through Photoshop or something like it. One way to put it is that Aperture will do pixels but not inches. Quite properly; but a problem in this case. And whether specifying DPI in Aperture's export would do anything at all for the printer is anybody's guess.

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