Export in Query Ready mode not Working.for FR reports in HTML view

Hi,
When we run the FR reports in HTML view in Workspace,there is an option at the bottom to "Export in Query Ready mode",it's not exporting the report in Smart view excel .
But some of our users are able to export the report in SV.We are using EPM 11.1.1.3. I have checked the IE 7 settings with other users and it's same.
Does anybody has any idea what could be the cause?
Thanks in advance.
BC

It is the behavior, Query ready mode will only pulls the members which are in Essbase (no FR calculated fields)
Regards
Celvin
http://www.orahyplabs.com

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http://www.orahyplabs.com

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Export in Query Ready mode not Working.for FR reports in HTML view

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