Export in Query ready mode - Office 2010 not working

Hello everyone,
I am facing the following problem with Hyperion Financial Reporting:
When I display a Financial Reporting report in Workspace and click on "Export in query ready mode", a new Excel session is launched with an empty sheet and nothing else happens. Eventually Internet explorer displays a message "The application hasn't started yet. Do you want to wait?" This cycle repeats forever unless I close the small IE window that popped up.
We are using Windows 7 and Office 2010. The Smart View version is 11.1.1.3.500 (Build 008) and Workspace is version 11.1.1.3.0.956.
Would be very grateful if anyone can help me solve this issue as this function is very useful.
Thanks,
Martin

Alright,
There is some development with this problem, but unfortunately another one arose.
To solve the issue I had to disable the option "Protected mode" for the Internet Zone of Internet Explorer. Although the App server is on the local intranet, to launch Excel the web page uses the protocol oraclesv:// which appears to IE as "Internet" address.
When I disabled protected mode, some of the reports started to open normally in query ready mode. Unfortunately for some other reports Excel crashes. I.e. I open the report in workspace and click "Export in Query ready mode". I see Excel open up and the cells are filled in with members, etc. but at some point Excel just crashes and restarts. This can be destructive if I am currently working in some file.
And now the interesting part: I tried to find the reason why some of the reports are ok and some crash excel. It turned out that this depends on the amount of data in the report. For smaller reports (i.e. less than 50 rows) there is no problem, but for larger reports -> excel crashes.
I hope this explanation is helpful for someone else, as it took me quite a while to find the problem.
Martin

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Export in Query ready mode - Office 2010 not working

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