Export options disappear with clean install to XP SP3

I have a VB6 application using CR 8.5.  There are several reports in the app in which the export icon is used to export the report to an Excel format.
The application has been in use for nearly 5 years and has been running with no issues on Windows 2000 desktops against a Windows 2003 server.
Recently, the company purchased new computers and are now running Windows XP SP3.  The application works fine and all of the reports run fine.  EXCEPT when the export icon is clicked now, the only option seen is "Rich Text Format".
The program has been installed on the new systems in the exact manner it was installed on the old systems.  I have the crxr_rtf.dll, crxf_xls.dll, u2dapp.dll and u2fxls.dll files in the app directory just as I had on the old systems.  I am wondering if something is different with the newer OS - particularly around the MDAC.  I seem to remember something about that when I was initially getting this going on Win2K.
Any help is appreciated.
Chris

Clint, I don't want to make any assumptions so forgive me if these questions seem trivial.  First, I see the SP3 file.  Does that supercede all of the monthly HFs and SP2 that are also present in the list?  OR, do I also have to apply those others and then apply SP3 after?
Lastly, I don't see anything that pertains particularly to runtime or any specific dll updates, although there is one for Adobe PDF.  So I am assuming I would strictly update my dev system, recompile and supply the customer the recompiled code without making further changes on their systems.
Sound about right?
Chris

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