Export PDF continually failing

I have had ongoing issues from the moment I tried to purchase the exportpdf subscription online. I had to call in to purchase it. For the last week, I haven't been able to use the service. Before I contacted support I did all the basic troubleshooting, tried from 3 different computers, using 3 different browsers, different versions of Adobe Reader, including the latest. After being told I would be on hold for 11-14 min, I waited for 36 min before a tech assisted me. He then dialed into my computer and tried all the same things I had done previously only for the exports to continue to fail. After an hour and 20 minutes of being on the phone, he opened a case # and told me a tech would call me back. I have yet to hear from anyone. I am highly disappointed with the product and the overall service. Please tell me how I can contact management regarding my issue since I can't seem to get through on the phone and the online chat keeps telling me they are assisting other customers and I can try the community forums where experts are online 24/7.

ok, no problems there... try the oddball problem fix:
first two things to try for “oddball” probs:
http://www.bulletsandbones.com/GB/GBFAQ.html#oddballprobs
(Let the page FULLY load. The link to your answer is at the top of your screen)

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Error "Failed to Export PDF" with big image on CS6 (32) and CC (64)

Hi everyone,
I'm on indesign CS6 (v8.0.2) and when I try to export pdf with a very big image ( *.tiff, 25000*35000 pixels, ) , the action failed with this message :" Failed to export a PDF".
To be sure that there is no any corrupted elements, I made a very simple layout (one page , and just one element for my image,I turnoff prefilgth and all ressource intensive options, and export with no downsampling or resampling) and try to export with different size image:with 20000*30000 -or smaller -image the export works, always failed with image .The export failed to in scripting mode.
If I diveded my image in four , the export works but this solution is not convenient (I actually made tests for a fully automatised process, and we want to be sure that the indesign component is enough "safe")
I try the same action with an evaluation version of indesign CC 64 bits (v9.2) and have the same behavior.
I can imagine that there is a memory issue there, but my config seems to be strong ( windows server 64 with 16GB ram, DD with more than 100GB free). I don't undersant why-in a "full" 64 bit environnement- it is not possible to manipulate and export very large image ?
I'm wonder If the background task is a part of the problem, and if it 's possible to disable it in CS6 or CC as in cs5 ( creates an “DisableAsyncExports.txt” file in Adobe InDesign executable directoty don't seems to disable it in CC or CS6).
Thank you for your help and good ideas..
DC.

this is a .tif (not a "big"tiff) compressed in LZW or ZIP.
I just tried with another format (png), the error is the same...

Failed to Export pdf despite having done so very recently?

I'm currently putting together a 60 page book and for weeks previously, I've been able to export it as a high quality pdf for test prints and analysis but for some reason last night, when I put in the final image for the book, it gives me this 'Failed to Export Pdf' message, despite me making a pdf of the final-imageless version a half hour ago. When I removed the final image from the document, it still gives me the same error message. When I tried to hunt down what page is giving it the most problem, it seemed to be a page that was previously just fine according to inDesign? And when I tried to work with an older version of the document to see if I can work from that one, it gives me the same problem. It SHOULD be fine but for some reason it isn't.
I use Windows 7 and I have inDesign CS2.

Asiide from CS2 not being supported on Windows 7, so you're pretty much on your own, see Adobe Community: File Crashing on Output - printing/PDF/other for troubleshooting tips.

"Failed to Export PDF"

Dear Friends,
when trying to export a document in Indesign CS4 as PDF-file, I get an error message:
Adobe InDesign
Failed to Export PDF.
OK
After dismissing this dialog, the export-process quits and no PDF-file is created.
There aren't any further notice-, warning- or error messages.
The document itself should be valid, no links are missing or update-needing and all in used fonts are available on the system Indesign is running.
I had already searched for a solution, or at least a reason for this error message, and found the following pages, dealing with that error message:
"Failed to Export PDF" when you downsample large images while exporting to PDF (InDesign)
I disabled downsampling in PDF-export dialogue as it is mentioned in the help file, but the error message still occures.
InDesign error "failed to export the pdf file"
I ungrouped everything by selecting all objects on each of these two pages and ungrouping as many times as the option was available as it is described on the page, but the error still stays.
Interestingly, removing the second sheet (=page) of this originally two sheet consisting Indesign document leads to a successful PDF-document export.
But I want to export both sheets, not only the first one, into one single PDF-document.
So there must be probably something on sheet number two which prevents a successful PDF-document export resulting in the error message mentioned above.
Because there are no further informations provided except that the export failed, it is not very easy to track down the reason for this problem.
Is there a log file for export or general application issues?
Maybe you have also experienced this error during the past and maybe even know some walkaround or hint which could lead to the reason?
Thank you for your answers in advance!
With best regards
Inno

Thank you for your answers!
Exporting page 2 alone leads to an PDF-export-error.
The error happens when PDF-file finalization is in progress.
I found out that embedded PSD-files caused the problem.
After un-embedding them, the PDF-export worked well, also for both pages.
Now however, there are still some questions open:
Why do embedded PSD-files cause an export-failure during PDF-export?
Why aren't any information given to user about this failure?
With best regards
Inno

Why do I get an error message saying FILE FAILED TO BE CONVERTED USING ADOBE EXPORT PDF ONLINE?

Can I find some help about why my Adobe online service suddenly start giving me an error message that says FILE FAILED TO BE CONVERTED USING ADOBE EXPORT PDF ONLINE?

Are you trying to convert through Adobe Reader (what version?), or directly at the https://cloud.acrobat.com/exportpdf website?
[topic moved to Acrobat.com Services forum]

Rec'd error msg "File failed to be converted using Adobe Export PDF online"

Rec'd error msg "File failed to be converted using Adobe Export PDF online" when attempting to save a .PDF as a .DOC

Are you trying to convert through Adobe Reader (what version?), or directly at the https://cloud.acrobat.com/exportpdf website?
[topic moved to Acrobat.com Services forum]

Exporting PDFs in InDesign CC fails

I have tried to export a multi page Indesign document to PDF but it keeps failing. The document was created in CS 5.5 and exported without any problems in this version. I've recently upgraded to CC and have experienced a few problems when exporting to PDF. Firstly, I have idenified the page where the failure occurs by deleting pages in the InDesign document until the file would export. The page consists of objects created in InDesign (circles which have strokes, gradients and drop shadows) which make up a diagram. I've tried replacing this diagram by copying and pasting it from the CS 5.5 version of the InDesign document, exporting to PDF and that works ok. Unfortunately the diagram is too big for the page size so I've scaled it down to 90% of the original size but when I export the PDF it fails. Any ideas?

I am having the exact same issue, no PDF is being created from InDesign and I do have a diagram with gradients. I exported as a JPG just for the client to see but I need to print and JPG won't do. So I was exporting it into Illustrator into the printer's template and when the time to paste the diagram came, again some the issue saying "Acrobat PDF File Format is having differculties. Unterminated string"
I ewas having this issue earlier on my InDesign CS6 so I decided to uninstall as I had tried all work arounds and I really don't have time for Adobe's bugs. Instead of reinstalling CS6 I installed CC which I am guessing, based on this thread, is causing some conflicting issues. Reinstalled CS6 and working from it now, but still having same issues.
Please help.

"Failed to convert using Adobe Export PDF"

for the past 24 hours, I've been attempting to convert a PDF to DOC but I keep getting "Failed to convert using Adobe Export PDF" Please help. I've logged in via the website and the convert tool, yet I still get the same message.
Thanks in advance

Hello EPcommute
We aplogize for the inconvenience, it could be a temporary glitch. Request you to try after some time.
~Deepak

Pages fails to export PDF

I am receiving an "Unable to print" error when I attempt to export a document to PDF format. The PDF appears in Finder, but has a zero file size. I have run into this problem only recently, as I was able to export PDFs of similar documents before (about a month ago.) Does anyone know why this may be happening?

I tried this with a new - blank Pages file with just one word on it. It still fails to export with a "print error". The work around of using Print and saving as a PDF does not address my problem. I want to Export to PDF so that my Links and bookmarks are preserved in PDF. Printing only gets the image of my Pages file to PDF but with no special features.
Has anyone resolved this export problem yet? Could it be a bad or corupt preference file or similar system file conflict. I have seen sometimes where in some apps you can delete certain preferences and resources and then re-run to correct the problem..... could this apply to Pages and what would be removed to make it work?

Fail to export PDF suddenly

Post Author: tangpotato
CA Forum: Exporting
Hi,I have a VB6 exe which runs a Crystal Reports for exporting PDF files.This exe is run every night on a scheduled job machine running Windows 2000 and Crystal Reports 8.5 for years.The machine does not have Crystal Reports SP3 installed on it yet.Recently, the scheduled job has stopped working and I managed to figure out that its failing on the export command ( crpReport.Export (False) ) whenit trys to export the Crystal report to a PDF.
Remarks: the exe (scheduled job) which runs a Crystal Reports for exporting excel and RTF files runs properly.The error message is..."-2147190908 Failed to export the report"
As far as I know, nothing has changed on the machine. Any ideas?
Thanks in advance
Kelvin

Post Author: sleahcim
CA Forum: Exporting
Hi Kelvin,
Perhaps this link will be of use?
http://www.google.com/search?hl=en&q=2147190908&btnG=Search
-Michael

PDF export from Pages fails "Print - error while printing"

Every month I have been generating PDF versions of my invoices by using the 'export' function of Pages. This has always worked fine without any problems.
Today (end of Feb 08), the pdf export function always fails with 'Print - error while printing". A pdf file is saved to disc but it is corrupted and unreadable. I can still export as rtfd.
I don't see anything about this in the logs, but I do notice that there was a Pages software update to 3.0.2 earlier this month.
Anybody know how to fix this?

Hello
Before re-installing, it may be useful to
a - repair permissions with Disk Utility
b - trash the preferences file: <bootVolume>:Users:<yourAccount>:Library:Preferences:com.apple.iWork.Pages.plis t
if it's not sufficient, try to print from an other user account.
If it works this way, you will know that the application's files are not the wrongdoers as every account calls the same application file.
Yvan KOENIG (from FRANCE samedi 1 mars 2008 15:33:41)

I just updated my Indesign to CC14 and now I cannot export to anything - Failed to export PDF file

I just updated my Indesign to CC14 and now I cannot export to anything - Failed to export PDF file@

No error message it goes through the actions and then in the background task it shows error. I have tried to export to pdf, jpeg anything and nothing is product. I have tried highquality, low quality settings (all of them) and nothing.

PDF/A-1b compliant PDF from InDesign exported PDF

Hi folks. I need to produce a pdf/a-1b compliant pdf from an InDesign document and it is giving me fits. Because InDesign offers no native option to export pdf/a-1b compliant files, I have been exporting my document with the available presets (I've tried all of them), then running the pdf/a-1b conversion in Acrobat. However, this conversion fails every time, usually on font subset and colour issues depending on how I set up the initial export from InDesign. The only way I have managed to get a file to pass the conversion is to export from InDesign, save that pdf as images, rebuild the original pdf from the image files, then run the pdf/a-1b preflight from Acrobat. Trouble is that this results in a serious loss of resolution that I can't have for my purposes. Anyone have any ideas on how I can produce a pdf from InDesign that will pass the pdf/a-1b preflight in Acrobat?

You have to do it in Acrobat Pro after PDF export.

How to purchase Export PDF in France - how to overcome security on a PDF file

I've been trying today to get subscribed to Adobe Export PDF, but since I live in France, it doesn't seem to be available for purchase. I found a page in French where I was invited to subscribe, but it took me to the French Adobe Store, where this item does not seem to exist.
However, I did reach a page where I was invited to try it out, which I did with a PDF page, really wanting to transfer it into a .csv file, but tried Microsoft Excel as the nearest available. However, when it had tried to process this PDF file, I got the message that the security on the PDF document was such that I couldn't export anything from it. I checked the security on the document and found, surprise, surprise, that yes, I couldn't export from it (or much else either).
So, is Adobe Export PDF supposed to override the security on the original documents, or do I have to have another (paid for) version of Adobe in order to use this facility?
If it is supposed to override the security, how can I purchase, or otherwise access Export PDF in France?
If the security settings continue to prevent any access, do I have to go to the original provider of the document to get them to change the security settings?
Any help would be gratefully received.
Perhaps someone can get on to Adobe in France to ask them to make their pages more logical? i;e. don't invite people to buy something which apparently is not on sale here. If it is, then please make it available on the store page.
Thanks

Good day,
Unfortunately, our ExportPDF service is not yet available for purchase in France. Update: Adobe ExportPDF is available in France.
As for any security settings applied to a file, you would have to contact the file's originator to obtain the document password and remove that password within Adobe Acrobat (separate program), or obtain an unsecured version of the file. Our service will not allow you to circumvent any security settings that have been applied to a file.
Kind regards,
David
Acrobat Community Manager
Adobe Systems
Updated by dave_m_k - Jan. 11, 2012

CS3: Export PDF crash...located the source, now what?

InDesign CS3 keeps crashing on page 86 or 87 of a file I'm trying to Export to PDF. I know this from watching the progress bar move across the screen, everything is fine until the status box shows page 86/87, then poof, InDesign disappears and requests to send an error report. I was under the impression this was being caused by the Export PDF settings. With printer's marks enabled, the Export PDF crash occurs on page 86. Turn printer's marks off and the crash happens on page 87. So I tried all kinds of things with Export PDF settings but came up empty.
Then I messed around with pages 86 and 87. Removed text frames from page 86 and tried various combinations with Export PDF. Did the same thing on page 87, and then combinations of 86 and 87 at the same time. No good...keeps crashing. I removed ALL content from pages 86 and 87 and the Export PDF still crashes, even with blank pages.
I finally got a clue when moving text frames to other pages. Both pages have 4 text frames each. When I moved the top text frame on page 87 to a different page -- in this case I moved it to page 98 -- the Export PDF crashed on page 96. Not page 98 where it was located, but page 96. Weird, but it gave me a clue.
Long story short:
Export PDF causes InDesign to crash on page 86 or 87 unless the uppermost text frame on page 87 is moved to a non-printing layer. The text frame can remain on page 87 or be on the pasteboard; either way, it must be non-printing to prevent a crash in Export PDF mode.
Any suggestions? I've already searched the text frame and nothing out of the ordinary catches my eye. The text frame is necessary for a book project. I can't consolidate it with another frame.
Thanks in advance!

My memory is not so great after all...
The bug was in CS4 and it was fixed in 6.0.4. I remembered the rest correctly...
Here's the tech note:
Type on a Path fails to draw in output (PDF, Print, JPEG) on the 35th and subsequent spreads. [2297179]
Harbs

Export PDF continually failing

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