Export PDF - I have purchased this for an annual subscription. I can use it on my PC but on my Mac I cannot access the progrem to use it. Why? I can sign in but the only options I get are to buy a product or download a free 30 day trial. What it this

On my Mac I cannot access the Export PDF program which I have purchased and it does not want to download. What's the whole point?

Hi stephena,
Are you logging in directly to https://cloud.acrobat.com/export PDF via web browser on your Mac? There's nothing to download with an ExportPDF subscription. It may be that you have Reader installed on your PC, and are accessing the service from there.
You could also install Reader on your Mac, and then sign in to ExportPDF from there by clicking the Sign In link in the upper-right corner.
Best,
Sara

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For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

You can setup Mail for iCloud on the eMac.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password

HT4437 I have followed all relevant steps, my iPhone5 and apple TV are connected to the same wireless network, but I still cannot use airplay. When I choose the airplay option on my phone, the only option I get is "iPhone"

I have followed all relevant steps, my iPhone5 and apple TV are connected to the same wireless network, but I still cannot use airplay. When I choose the airplay option on my phone, the only option I get is "iPhone"

Welcome to the Apple Community Willy.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.

I just purchased an iPad air everything is working properly except my bookmarks. They transferred but my only option is to add. In other words I can see my old bookmarks but when I press on one the only option I get is add. Can somebody help me.

I just purchased an iPad air, everything is working properly except my bookmarks. They transferred but my only option is to add. In other words I can see my old bookmarks but when I press on one the only option I get is add. Can somebody help me.

Safari: The bookmarks are under the little book icon left of the + icon.

I'm getting a similar message: There was an error opening the database..." and the only option I get is a "quit" button. Help!

I'm getting a similar message: First it offers me chance to repair - but if I it repair, it crashes. Then if I select do not repair I get the following warning: There was an error opening the database..." and the only option I get is a "quit" button. Help!

From the path in the error message you posted it appears that the library is not on your internal (root) drive.
What type of disk is the library on and how is it formatted?
The crash log Léonie is referring to is what is printed out when Aperture crashes. You wrote that Aperture crashes in your first post so if the app crashes you must have gotten a crash report.
Message was edited by: Frank Caggiano

When I use my searchbar, the only suggestions I get are youtube videos.

When I type something into the search bar and press enter, the only suggestions I get are youtube videos. If i type a question such as: how do I register on Mozilla Firefox? ... and press enter, my whole screen is filled with youtube videos I can watch about the subject. Nothing else, just youtube.

It’s very sad, but many of the software down-loaders / installers will trick you
into installing not only their program, '''''but other programs as well'''''.
You have heard of the '''''fine print in shady contracts''''', right? Well, some
installers you need to look at the '''''itsy bitsy teeny weeny fine print'''''.
You are thinking you are giving the installer permission to install the program
you want by using the '''''recommended''''' option. But if you use the
'''''Manual Option Instead''''', you discover all kinds of stuff that
'''''you do not even know what it is or what it does'''''. From now on,
everyone needs to '''''Use The Manual Option''''' to put a stop to this.

Iphone disabled, i cannot access the serial number to get support , how do i unlock with no service provider?

iphone disabled, i cannot access the serial number to get support , how do i unlock with no service provider?
i just got my iphone i set it up with icloud but didnt sync with itunes yet, i dont have a service provider yet either but i have been locked out for foregetting my passcode which i now remember ...... also i have tried calling apple support but get a busy signal after going through prompts.........PLEASE HELP

http://support.apple.com/kb/ht1212

I am trying to create a panorama, when I enter File New I don't get the Photomerge Panorama option, the only options that appear are Blank file and File from clipboard. How do I get photomerge panorama

I am trying to create a panorama. When I enter FILE > NEW > the Photomere panorama option does not appear. the only options are Blank file and file from clipboard. This is in Elements 11 on Windows 8.1 OS. How do I get Photomerge Panorama to appear.

Since PSE11, you access the photomerge option in the 'Enhance' menu, last option. Or you can use the organizer (menu Edit / Photomerge).

TS1424 I just wanted to download ONE song Joy to the World from Merry Axemas album; the whole album had to be purchased, then the only song I really wanted to buy didn't fully download; rip-off; please fix ASAP

I need a refund of $8 bucks the Merry Axemas album cost because I just wanted one song that wouldn't download OR
just the one song in it's ENTIRETY instead of just half of it.
The beauty here is I only wanted one song but iTunes would NOT allow download of just one song making the user - ME- attempt to download the whole album which of course was short the ONLY song I desired downloaded.
Would you please remedy this situation pronto?

Please be aware that you are not communicating with Apple when you post in these forums. The people who will reply to your posts are, like me, in almost all cases your fellow users.
If the track you wanted was only available when purchasing the entire album, as I see most on that album are, then that was how the content owner insisted it be done and there's nothing Apple can do about it. If you then chose to purchase the entire album, that was your choice. It's unlikely that Apple will now refund your money on that basis.
As to a defective track, delete the problem track(s) from the iTunes library, allowing iTunes to move the track file(s) to the Trash. Then download the track(s) again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the tracks persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

When i try to AirPrint, the only option i get is 4 x 6 and there seems to be no way to change it. Is there a setting that I am not seeing? (using iMac w/ Yosemite.)The printer is a Canon MG7520.

i had many problems setting this printer (Canon MX7520) with my Mac so i don't want to reset the settings since I got most of them to work now. However, now it seems that whenever i try to AirPrint a document, it wants to print to 4x6 (photo) paper and not the regular paper. I have tried everything i can think of, but nothing seems to work. if you have any suggestions, i would be very grateful.

ok...I'm only talking about printing from an iOs device. The first time I set up the printer, all the documents printed to regular paper (tray #2) and photos would print to the 4 x 6 tray (tray #1.) However, there were other problems with the printer so I reset everything. Now when I 'AirPrint', it prints all documents to the 4 x 6 tray (tray #1). Something has been changed, but I'm not sure how nor how to fix it.

So here is the deal. I have purchased a new iPad 3-32 GB and i was trying to sync it with my windows-7 computer. The device option doesn't appear in the I-tunes. What could be the possible problem and how can this be resolved.

Also the ipad is not yet connected to any internet connection but the computer is connected to LAN. I am in desperate need for answers and some guidance.

Device not recognized
http://support.apple.com/kb/TS1538

HT201269 I have just received a new iPhone 4s and have connected to iTunes and done a restore but none of my purchased apps have come across. After the restore I click on done but the only option is to select my iPhone which takes me back to restore it ag

I have just received a new iPhone 4s and have restored it from the last back up I did before I got the new phone, however, after I do the restore the only option I get is to click on "Done" at the top of the page but then no data or information from my phone shows up and when I click on the "iPhone" button on the top right hand side of the page it takes me back to the previous page and gives me the option to set up a new phone or restore again. I have just restored my husbands iPhone 5 and had no issues at all. They were both backed up on the same day last week.

That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

In light room 5 under camera calibration the only option I have is adobe standard. Nothing else.

I have seen the tutorial that shows different models of cameras coming up under camera calibration in light room 5. The only option I get for my sony cameras is Adobe standard. Is there some setup procedure that I have missed

Thank you Bob I have a sony a57 and a77.
Date: Thu, 10 Apr 2014 09:38:28 -0700
From: [email protected]
To: [email protected]
Subject: in light room 5 under camera calibration the only option I have is adobe standard. Nothing else.
    Re: in light room 5 under camera calibration the only option I have is adobe standard. Nothing else.
    created by Bob Somrak in Photoshop Lightroom - View the full discussion
There may be only one profile depending on which camera you have. Multiple profiles are only available on some camera.
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6286188#6286188
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           Start a new discussion in Photoshop Lightroom at Adobe Community
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My mac pro laptop cannot access the internet which is cable thru airport extreme any suggestions

My Mac pro cannot access the internet cable but is connected to wi fi thru airport extreme. my apple desktop works fine on the system and sits next to my laptop. any suggestions

"I have an ethernet cable in port 1 on my computer. That is configured manually to access ther office network."
Do you have a "real" IP address or a private (192.168.x.x, 10.x.x.x, 172.x.x.x) IP address?
"The wireless router was connected to the company server only for the purpose of getting me online through Airport because I couldn't access it using an ethernet connection"
Could not access it because their network security blocked you by intent, or had some unknown technical difficulty?
Unless you are blocked by intent or ommission (if they have to explicitly allow your machine) I can think of no technical reason why your wired connection should not both get you on their network and on the internet in general. You should not need to be dual homed (though dual homing should work as well).
Please answer the questions above when you can - I think solving the wired LAN issue will be easier if you are not being intentionally blocked.

How do I disable auto-renewal for an annual subscription?

I would like to stop the auto renewal for an annual subscription and can find no way to do so. If I cancel the subscription, I get charged. If the subscription renews, I need to cancel it and will still get charged. I'd like to have the subscription just end entirely when it expires, that way, there's no charge or hassle.

You will be able to cancel your membership after payment for the 12th month has processed - see http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
If you have any issues with this, please let us know and I can always follow it up for you.
Refer to: Re: How auto-renewal works
Re: I do NOT want to auto-renew for another year!
Re: How auto-renewal works
Kind regards
Rajshree

Export PDF - I have purchased this for an annual subscription. I can use it on my PC but on my Mac I cannot access the progrem to use it. Why? I can sign in but the only options I get are to buy a product or download a free 30 day trial. What it this

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