Export PDF says "Unexpected Problem"

Hey Adobe,
I've tried to export several pdf files to convert them to word and have recieved the unexpected problem prompt for nearly every one of them. Most of the files are around 20MB and are scanned pages. I have an account, and have paid for the one year subscription. Is there anything you guys can do for me?
Thank you,
Liam

Hi!
Please send us a copy of the file here with a brief description so we can take a look at it. Thanks! Sorry for the problems.
Dave, Adobe

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